Related Articles
What’s your best reverse logistics tip?
Readers share how to manage and minimize the headaches and complications of reverse logistics.
E-commerce, Retail Logistics, Reverse Logistics, Retail
Finding a Home for Holiday Returns
Record retail sales, including a growing share of online purchases (see chart), mean that more returns than ever are flooding warehouses. U.S. holiday retail sales were up 8.5% compared to 2020, says data from Mastercard, and 66% of consumers will likely return at least one gift. At 18%, the e-commerce return rate is almost twice as high as retail returns overall.
Retailers Brush Up on Returns
With increased e-commerce adoption, returns are set to grow exponentially in 2022 and beyond, says a recent report from Incisiv, and retailers' digital experience plays a big part in both reducing returns and making the return experience seamless.
E-commerce, Reverse Logistics, Supply Chain
The Logistics of Liquidation
This story looks at the logistics of managing good through the reverse logistics and liquidation process. The goal is to recover as much value as possible from returned or unsold goods, and to keep product out of landfills.
Retail Logistics, Reverse Logistics, Supply Chain
Retail Combats a $351-Billion Problem
Despite growing concerns, many retailers see free and flexible return policies as an essential part of staying competitive.
Reverse Logistics, Retail, Logistics, Logistics I.T., Supply Chain
Reverse Logistics: Earning a High Rate of Return
Opportunities that will make a difference in reverse logistics programs, and establishing goals for returns programs.
Reverse Logistics, Logistics, Supply Chain
5 Steps to Preventing Brand Damage When Your Product Fails
With the proper planning and systems in place, a recall can be managed effectively to mitigate financial and legal risk, as well as prevent irreparable brand damage.
E-commerce, Reverse Logistics, Retail, Logistics, Supply Chain
Rethinking Reverse Logistics for Online Apparel Returns
As physical shopping bags are being replaced by virtual ones, it’s important for retailers to update their policies and logistics strategies to align with consumer behavior and expectations.
Reverse Logistics, Logistics, Supply Chain, Specialized Logistics
The Back & Forth of Reverse Logistics
Companies that have reverse logistics processes and systems in place to capture all the value possible can beat competitors coming and going.
Retail Logistics, Reverse Logistics, Retail
Three Returns Strategies for Improving Omni-channel Retail
To cost-effectively leverage an omni-channel strategy, it is vital to proactively plan for returns and align your operations accordingly.
Reverse Logistics, Logistics, Supply Chain
Dialing In to the Secondhand Smartphone Market
Success in the secondhand phone market requires the ability to spot and adapt quickly to market trends. The right supply chain partners can help maximize earnings and navigate the uncertain terrain ahead.
Retail Logistics, Reverse Logistics, Retail, Supply Chain
Retailers Get Help With New DOT “Reverse Logistics” Rules
The reverse logistics hazmat rule became effective immediately upon publication on March 31, 2016, making it critical that retail store owners and distribution managers get up to speed quickly. Here's how.
Reverse Logistics, Lean, Logistics, Supply Chain
Saving Green While Going Green
Supply chain sustainability, while good for the environment, can also be good for the bottom line if incorporated into a company’s supply chain strategy.
Reverse Logistics, Retail, Logistics, Supply Chain
Shedding Light on DIM Weight Returns
Customer returns are inevitable, and without a clear understanding and plan for managing returns, DIM weight expenses can easily challenge budgets and profitability.
Reverse Logistics, Logistics, Supply Chain
IT Asset Disposition Is the Future of Reverse Logistics
As the need for the transportation of items with potentially sensitive data increases, companies must assess the data risks and work with an ITAD provider to deliver a secure chain of custody process flow.
Reverse Logistics, Retail, Logistics, Supply Chain
Don't Just Liquidate, Seek Scalable Solutions
Reassessing your reverse logistics plan for customer returns and excess inventory is a must in today’s retail environment. Look beyond traditional methods and approach this obsolete merchandise as an opportunity (versus a headache) to positively impact your business margin.
Bar-coding Systems, 3PL, Reverse Logistics, Logistics Solutions Providers, Logistics, Third-Party Logistics, Specialized Logistics, Supply Chain Management, Warehousing
How Non-Traditional Service Offerings Are Enhancing Supply Chains
Value-added services that fall outside the realm of traditional supply chain solutions can save millions of dollars and create mutually beneficial, collaborative relationships.
E-commerce, 3PL, Last Mile Delivery, Reverse Logistics, Logistics Solutions Providers, Logistics, Third-Party Logistics, Retail, Specialized Logistics, Supply Chain Management, Transportation
Channeling the Brick and Click Dilemma
As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.
3PL, Reverse Logistics, Logistics, Specialized Logistics, Supply Chain Management
Unlocking the Hidden Green Value in Mobile Devices
A good reverse logistics program offers mobile device retailers and OEMs a world of opportunity.
Reverse Logistics, Inventory Management, Retail, Logistics, Logistics I.T., Warehouse Management Systems (WMS), Specialized Logistics, Supply Chain Management, Warehousing
Designing a New Strategy for a New Year
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
Reverse Logistics, Logistics, Packaging, Specialized Logistics, Supply Chain Management
Changing Regulations Regarding Shipping Lithium Batteries Present Unique Hazards for Shippers, Carriers and Receivers
Shippers, carriers, manufacturers – everyone in the business of shipping Dangerous Goods needs to stay up to date on what’s going on in the industry.
Reverse Logistics, Inventory Management, Retail, Logistics I.T., Warehouse Management Systems (WMS)
Supply Chain Integration + Collaboration = Time Travel?
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
Reverse Logistics, Legislation, Public Policy, and Regulations, Retail
Four Reasons Retailers Should Pay Attention to Reverse Logistics
A good reverse logistics program saves retailers money, makes customers happy, and serves as a competitive advantage.
3PL, Reverse Logistics, Inventory Management, Retail, Warehouse Management Systems (WMS)
Why Retailers Put Their Sleighbells on in May
Retailers try to head off peak season surprises by beginning their Christmas lists in the spring.
Reverse Logistics, Retail, Supply Chain Management
Product Returns: 5 Myths Busted
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
Streamlining Reverse Logistics
Manage reverse logistics to reduce costs and recover investment on damaged and expired products, and inventory returns.
E-commerce, Customer Service, Education & Careers, Reverse Logistics, Retail
Bruce Kulp Scores Big
When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.
Reverse Logistics, Legislation, Public Policy, and Regulations, Retail
Why Every Manufacturer Needs a Reverse Logistics Solution
Reverse logistics solutions can improve the bottom line, and reduce potential regulatory liabilities.
Reverse Logistics, Risk Management
Defending Against the Global Recall Threat
Companies must not only mitigate supply chain risk, but also understand the logistics of global recall management.
Liquidate Inventory or Leave Money on the Table
Liquidating overstocks and returned goods allows manufacturers and retailers to recover the items’ value.
3PL, Reverse Logistics, Retail, Supply Chain Management
How to Profit from Outsourcing
Outsourcing reverse logistics to a third-party logistics provider offers shippers flexibility and cost savings.
Economic Development, Asia, Cross-border Trade, China, Canada, Reverse Logistics, Global Logistics, Labor Management, Manufacturing, Retail, Ports, Transportation Infrastructure, Latin America
Global—February 2014
China and Taiwan depend on one another; Emirates targets multimodal transportation infrastructure investment; Chile port strike ends, concerns remain; Free online returns stoke Canadian consumption but place onus on U.S. retailers; Europe looks to United States for re-shoring inspiration; Mondelez debuts new GS1 standard
3PL, Reverse Logistics, Retail, Supply Chain Management
Managing Retail Returns: The Good, the Bad, and the Ugly
Optimized reverse logistics processes provide a good customer experience and recover value from returned goods.
E-commerce, Reverse Logistics, Inventory Management, Retail, Supply Chain Management
Minimizing the Financial Impact of Peak Season Returns
Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.
Reverse Logistics, Supply Chain Management
Plan Early for Peak Returns Season
Planning for peak returns season can minimize processing costs and maximize recovery values of returned inventory.
Putting a Lean Spin on Reverse Logistics
Managing reverse logistics with a Lean outlook can not only improve profitability, but also add value for customers.
Discovering the Value of Reverse Logistics
Reverse logistics presents an opportunity to streamline processes, reduce expenses, and increase asset recovery values.
Reverse Logistics, Global Logistics
Consumer Electronics and Reverse Logistics: Play It Again
With a global perspective, mobile device shippers can access additional markets to maximize recaptured device value.
How to Select a Returns Management Partner
Many companies turn to third-party logistics (3PL) providers to help manage returns processing. Selecting the right reverse logistics provider can help retain customers and save money.
Reverse Logistics, Supply Chain Management
Return to Sender: Managing Reverse Logistics
While many factors influence customer loyalty, a well-run returns process has proven to drive repeat orders and improve consumer satisfaction. Paul Galpin of P2P Mailing outlines three points companies should consider when designing their reverse logistics.
Green Logistics, Reverse Logistics
Reusable Shipping Dunnage Protects Sustainability Efforts
Protective reusable dunnage can take the place of single- or limited-use corrugated or wood filler to move pallets and products securely in an environmentally conscious manner, writes Paul Fitzgerald of Paylode Cargo Protection Systems.
Improving Reverse Logistics Moves Shippers Forward
Maintaining a nationwide network of reverse logistics facilities and skilled team of supply chain field analysts allows shippers to reduce transportation and handling costs and support sustainability efforts, writes Jeff Pepperworth, Inmar.
Reverse Logistics, Logistics I.T.
The Three Pillars of Effective Returns Management
Software solutions can help shippers maximize value recovery from inbound shipments of returned material, writes Tamara Dwyer of TAKE Solutions.
Reverse Logistics: The Untapped Revenue Stream
Reverse logistics has become an area of high priority for companies looking to reduce costs, add efficiencies, and improve the customer experience, writes Steve Sensing, Ryder Supply Chain Solutions.
Humanitarian Logistics, Health Care Logistics, Distribution, Reverse Logistics, Supply Chain Management
Humanitarian Aid: The Logistics of Doing Good
Nonprofit organization MedShare distributes recovered medical supplies to the places of greatest need.
Green Logistics, 3PL, Reverse Logistics
Green Reverse Logistics Brings Many Happy Returns
Companies that combine the reduce, reuse, recycle mantra with the supply chain wisdom of managing costs and stamping out inefficiencies are developing reverse supply chains that help the Earth, the customer, and the bottom line.
E-commerce, Reverse Logistics, Retail
4 Tips to Master Reverse Logistics
Four tips to improve reverse logistics process.
E-commerce, Reverse Logistics, Retail
Reverse Logistics: It's All Coming Back to Me Now
Using reverse logistics strategies, shippers can recoup maximum value on a product when the first sale doesn't work out.
E-commerce, Reverse Logistics, Warehousing
How Returns Impact the Warehouse and What You Can Do About It
While it’s easy to pass off returns as primarily an e-commerce or retail issue, the fact is it’s a challenge all distributors face.
Reverse Logistics, Logistics, Supply Chain
The Top 3 Logistics Challenges for the Rest of 2019
These logistics challenges will define the remainder of 2019. Here's how shippers can determine the best approach to overcome them.
Humanitarian Logistics, Reverse Logistics, Sustainability, Transportation Infrastructure, Supply Chain Management
Noted: The Supply Chain In Brief
From recent mergers and acquisitions to the largest heavy-duty electric truck deployment to date, here’s what’s new and notable in the supply chain.
E-commerce, Reverse Logistics, Retail
How to Optimize Your Supply Chain Before the Holidays
With consumer demand growing at a faster rate than many retailers can keep up with, it is imperative companies find a way to meet expectations and overcome the following challenges.
Green Logistics, Reverse Logistics, Sustainability
15 Down & Dirty Ways to Get Green Now
Practical suggestions for making supply chains more environmentally sustainable.
Retail Logistics, Reverse Logistics, Retail
Mitigating the Flood of Post-Holiday Returns
Fearing the flood of post-holiday returns? An optimized reverse logistics strategy may be the answer.
Reverse Logistics, Retail, Logistics, Supply Chain
Send It Back! How to Manage E-Commerce Returns
Up to 30 percent of e-commerce orders shipped to customers wind up coming back. Here's how smart retailers box up their reverse logistics strategies.
Reverse Logistics, Logistics, Supply Chain
Recall Logistics: The Value of Information
The recent massive recall of romaine lettuce teaches some lessons that will be helpful to anyone facing a future recall.
Reverse Logistics, Logistics, Supply Chain
Seamless Returns Start With Serial Numbers
Although serial numbers were initially created to track production, they are an invaluable tool for reverse logistics. Here’s how to get the most out of serial numbers.
E-commerce, Reverse Logistics, Retail
Solved: Creating an Omnichannel Approach for a Sporting Goods Maker - Crane Worldwide Logistics
Crane Worldwide Logistics helps its client, a sporting goods manufacturer, develop the automated and physical logistics infrastructure required to seamlessly distribute its products to e-commerce, retail, and wholesale customers.
E-commerce, Retail Logistics, Reverse Logistics, Logistics, Supply Chain
Minimize Returns While Improving Sales
Minimizing costs and even making a profit in reverse logistics is critical to an e-commerce company’s health. Here are some ways to do that.
Education & Careers, Reverse Logistics, Logistics, Supply Chain
Reverse Logistics Discussion Highlights Upcoming Conference - SMC³
SMC³ will discuss the implications of the rising reliance on reverse logistics during our upcoming educational conference, Connections 2018, held June 25-27 at the Greenbrier in West Virginia.
Retail Logistics, Reverse Logistics, Retail, Supply Chain
Engaging Customers Through AI
Retailers turn to artificial intelligence to boost customer service.
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