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E-commerce Growth: Slower but Hefty

Even as growth slowed from 2020's pandemic-fueled explosion in activity, the global e-commerce market still grew a robust 19.9% in 2021, according to Transport Intelligence (Ti). Indications are growth will slow but remain hefty.

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Direct-to-Consumer Gets Trendy

Direct-to-consumer (DTC) e-commerce has changed the way people shop for everything from razors to sofas, to the point where retailers with more traditional supply chains are catching on. New e-commerce brands and traditional retailers alike can follow these five DTC trends in 2022 to stay competitive.

E-commerce, Careers, Retail

Michael Shaughnessy: Honed for the Holidays

Michael Shaughnessy, senior vice president of supply chain with seasonal home décor retailer Balsam Brands, cultivates strong relationships with carriers and uses his 23-year military background to master timing and movement.

E-commerce, Buildings and Structures

Noted: The Supply Chain In Brief

From Walmart's new fulfillment center in Mississippi to the latest supply chain awards recipients, here's what new and notable in the supply chain.

Gregg Healy

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Is There an End to Amazon's Impact?

Amazon’s amazing levels of industrial absorption is just the beginning of a greater evolution of how brick-and-mortar retail, distribution and even manufacturing will continue to evolve.

Stefany Martin

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Bridging the Supply Chain Gender Gap

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Outsourcing supply chain operations to a 3PL partner is a strategic decision that enhances multiple levels of a business’s value chain.

Tim Smith

E-commerce, Retail, Warehouse Management Systems (WMS)

Reducing Small Parcel Shipping Costs: Here's Where to Begin

Good cartonization software uses the weight and dimensions of objects to select the correct sized carton, assisting with accurate shipping cost calculations in near real-time when the customer places an order, essential for any e-commerce site.

Steve Covey

E-commerce, Temperature-Sensitive Goods, Transportation

Key Habits of Highly Effective Cold Chain Shippers

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Jason Murray

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Early Amazon Story Explains How to Create Resiliency

By reshaping technology to support multiple delivery partners, Amazon ensured a system with fewer late deliveries, better customer experience, and minimal system downtime or bottlenecks.

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Star Power

Profile of Amy Davis, vice president and president of the New Power segment of Cummins Inc., a global power leader.

Careers, Education

10 Tips for Advancing Your Supply Chain Career

To avoid career stagnation and advance with your evolving interests and desires, take a proactive approach following these 10 tips.

Brenda Stoner

E-commerce, Fulfillment, Retail

Unlock Potential With Buy Anywhere, Deliver Anywhere

Buy Anywhere, Deliver Anywhere (BADA) capabilities will enable organizations to offer the services that meet consumers’ demands, increasing customer satisfaction and the organization’s bottom line.

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Young Professionals Remain Positive

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E-commerce, Reverse Logistics, Retail

How to Optimize Your Supply Chain Before the Holidays

With consumer demand growing at a faster rate than many retailers can keep up with, it is imperative companies find a way to meet expectations and overcome the following challenges.

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Jennifer Lyons: Just Keep Paddling!

Jennifer Lyons takes her career to new heights with the NASA Deep Space Logistics Project, developing a supply chain in deep space and making it commercially viable for people to work and live there.

E-commerce, Demand Planning, Retail

Supply Chain Predictions for 2021

The continued proliferation of third-party fulfillment options means Amazon and its shipping partners—FedEx, UPS, USPS, DHL, and regional couriers—will have a hard time keeping up with the volume. Will the trend continue? Here are some predictions for 2021.

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E-commerce, Rail, Transportation Infrastructure

Creating a Business-Friendly Environment

Here are four ways to create a logistics-friendly business climate that is a win-win for municipalities and developers alike.

Maggie Barnett

E-commerce, Fulfillment, Retail

It's Time for All Retailers to Go Hybrid

An emerging hybrid model of e-commerce and brick-and-mortar retail brings together the best of both worlds, while automation and software remove challenges and empower this otherwise complex fulfillment model.

Careers, Labor Management, Warehousing

World-Class Service From the Warehouse to the Kitchen

Marcia Brey, vice president of distribution at GE Appliances, used constant communication with the executive team and front-line workers to implement new safety protocols and keep all facilities running when the pandemic hit.

E-commerce, Last Mile Delivery, Retail

Handle with White Gloves

As consumers become increasingly comfortable buying over-sized goods online, manufacturers and retailers partner with white-glove, last-mile delivery services to make in-home set-up and assembly a first-class experience.

E-commerce, Global Logistics, Retail

How to Import Duty-Free with Section 321

Navigating global logistics and setting up successful sales channels are huge problems for e-commerce retailers. Leveraging Section 321 can be a great way to reduce tax liability and help improve margins and customer satisfaction.

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E-Commerce Innovation: Leaders of the Pack

E-commerce brands looking to protect merchandise and reduce their carbon footprint are exploring surprising new packaging materials, designs, uses, and re-uses.

Paul A. Myerson

Lean Logistics, Robotics, Lean

Demand Accuracy In Your Supply Chain

Visibility, collaboration and communication are the keys to improve demand timing and accuracy to minimize the impacts of the pandemic and other local and global events.

Chris Hoffmeister

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5 Ways to Keep Your Supply Chain on Track in 2021's Unprecedented Peak Season

Peak season 2021 is gearing up to be one of the most active in recent history. If your business feels like it is often unprepared for a surge in shipping, this year will likely not pull any punches.

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Check This Out: E-Commerce Grocers

The shift to grocery e-commerce has retailers hungry for fulfillment improvements and supply chain efficiency gains.

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E-Commerce Fulfillment: DC Strategies for Riding the Surge

How the COVID-19 pandemic changed demand in five product categories, the challenges those changes created for e-commerce fulfillment, and the strategies that merchants and their service providers deployed to meet the need.

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Marc Hansult: Here Today, Ghana Tomorrow

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E-commerce, Fulfillment, Materials Handling

Bulk Materials Handling: Conveying the Non-Conveyable

The supply chain shift to dynamic, difficult-to-forecast e-commerce fulfillment channels is even more challenging for a particular type of product: the bulky and oversized. Any item that's too big or otherwise out of spec to properly run on automated infrastructure like conveyors or sorters presents a cumbersome materials handling problem, and this article conveys the solutions.

Lean Logistics, Lean, Supply Chain, Supply Chain Management

Does Lean Have a Limit?

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Overseeing the Shift to E-Commerce

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E-Commerce Enters a New Dimension

Retailers turn to augmented reality solutions to provide consumers with rich product information, personalization options, and a seamless omnichannel experience.

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Paul A. Myerson

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Omnichannel Delivers, But at What Cost?

The real winners in e-commerce and omnichannel retail will be the ones who master managing their fulfillment and last-mile operations and costs.

E-commerce, Demand Planning, Retail

Overcoming the Returns Challenge

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Jamin Dick

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It's Time to Upgrade Your Tech Capability

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An All-American Leader

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Sylvia Wilks: Kicking the Tires

In her previous role managing supplier relationships at Starbucks, Sylvia Wilks learned what good customer service really looks like. Now that she supplies customers at TireHub, she knows how to meet their expectations and build the national tire distributor’s customer-centric culture.

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Steering ArcBest with Values and Trust

Profile of Judy R. McReynolds, chairman, president and CEO, ArcBest.

Steve Cernak

E-commerce, Retail

Revisiting Brand Management Policies

The pandemic accelerated the trend of consumers buying more and different products online. Manufacturers concerned about their brand reputations will impose new, or adjust current, brand management policies to account for this new reality.

Brian Kennedy

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Crafting a Notable Job Title

More supply chain jobs are readily available in the economy than there are people to fill them. A great way to take the next step in attracting supply chain talent lies within crafting a notable job title.

Clark Cassell

E-commerce, Fulfillment, Technology

E-Commerce Trends Drive Automation Initiatives

Automation is the answer when it comes to adjusting supply chain operations to support increasing e-commerce fulfillment. It’s a tool set to make your employees more productive, and more effective. Instead of bringing on more people, you increase the value of the people you have.

Hannah Testani

E-commerce, Technology

The Three Trends Driving Supply Chain Efficacy in 2021

An advanced solution that marries both technology and people through business intelligence reporting and automation is the only way forward for today's supply chains.

E-commerce, Retail, Partnership

SEKO Partnership Provides Ecommerce Efficiencies for Retailers

Retailer Shein streamlined supply chain operations by leveraging a partnership with Air-City and SEKO, which enables shippers to move express e-commerce orders quickly across international borders..

Paul A. Myerson

Careers, Education

Professional Education: Time to Pay It Forward

While more people are earning supply chain management degrees and certifications, it hasn’t been enough to fill current needs. We need to do our part.

E-commerce, Last Mile Delivery, Fulfillment

Revisiting 2020

This was a year like no other for supply chain and logistics management. here's what we'll remember about 2020.

E-commerce, Last Mile Delivery, Retail

DHL Shares Strategy for Peak Season and Beyond

E-commerce is up 65% year over year, and expected to surge more than 50% during the busiest peak week, according to Chet Paul, senior vice president at DHL Express; Kraig Foreman, president at DHL Supply Chain; and Craig Morris, chief information officer at DHL eCommerce Solutions.

Careers, Education, Logistics

Career Moves that Pack a Punch

What makes one supply chain career move more impactful than another? We asked several supply chain professionals to share the moves that proved most significant.

Keith Biondo

E-commerce, Logistics, Technology

Think Big, Act Small

Do small to mid-sized logistics solutions providers have the upper hand in this COVID-created business environment? Or are huge multi-nationals doing just fine, or at least as good as everyone else?

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What Makes a Go-To Ecommerce Partner? Ask Baboon To The Moon

Gaining command over their inventory as well as every order, return, and exchange, bag maker Baboon to the Moon is over the moon about its logistics partner.

E-commerce, Customer Service, Technology

Easing E-Commerce Pain Points

Although key logistics capabilities are needed to build and maintain successful e-commerce operations, few brands excel at them, according to a study from Geodis and Accenture Interactive.

E-commerce, Expedited Shipping, Fulfillment

E-Fulfillment Picks Up Speed

A look at strategies used by shippers and their transportation partners to deliver e-commerce orders with the speed that consumers require.

Paul A. Myerson

E-commerce, Inventory Management, Retail

Omnichannel and Supply Chain Work Together for Competitive Advantage

Accomplishing omnichannel service with high levels of service, while remaining profitable, requires real-time visibility of inventory across the supply chain and a single view of the consumer as they move from one channel to another.

E-commerce, Demand Planning, Retail

5 Must-Take Actions to Prepare for the 2020 Holiday Season

Given this new normal, what are global supply chains to do? How are they supposed to keep inbound goods flowing, deliver products, and reduce bottom-line risk? Now that your expectations are realistic, let’s dive into a few actions you should take this holiday season.

Mark Wheeler

E-commerce, Food Logistics, Fulfillment

Shopping for E-Fulfillment Efficiencies

Online grocery shopping has morphed from a temporary necessity to a new way of life. Retailers with the best order fulfillment process and the highest-quality customer service will gain the upper hand.

E-commerce, Warehouse Management Systems (WMS), Technology

A Storehouse of Innovation—WMS for E-Commerce

Ramco Systems helps an e-commerce solution provider realize its vision of a robotic fulfillment center.

E-commerce, Demand Planning, Retail

Shaking Up Subscription Services

During the lockdown, some subscription services unboxed a demand surge while others were forced to close the flaps. Here's how successful services deliver the goods.

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Postal Operators Deliver on E-Commerce

Parcels and cross-border e-commerce are taking precedence over traditional services for postal operators, who continuously manage growing postal e-commerce traffic.

E-commerce, Health Care Logistics, Retail

Vertical Files

This story examines the impact of the COVID-19 pandemic on five vertical markets and describes some of the strategies used in those markets to meet the challenge.

E-commerce, Demand Planning, Retail

Vertical Focus: Home Goods

Take a look at how consumer shopping behaviors changed in response to the COVID-19 pandemic and other trends impacting the home goods industry.

E-commerce, Customer Service, Technology

How Small to Mid-Sized Businesses Can Recover Faster

On top of surging e-commerce demand, small and mid-sized businesses are facing increased shipping costs, logistical challenges, and extended shipping times. Here are a few things you can do to recover.

Careers, Risk Management, Technology

Strategize. Inspire. Listen.

Profile of Andrew Kirkwood, CEO, BluJay Solutions.

Kraig Foreman

E-commerce, 3PL, Fulfillment

Creating Differentiation Through Innovative E-Commerce Fulfillment

When shippers work with a 3PL that is consistently investing in technology and new distribution centers, they can increase service consistency and offer their customers unexpectedly fast fulfillment.

Randy Tucker

E-commerce, Customer Service, Retail

Agility On Demand

When you combine consumer demand for deliveries at a breakneck pace, the historically tight labor market, and the unpredictability of the global trade landscape, e-commerce businesses must be just as fast as they are flexible to succeed today’s market.

Careers, Labor Management, Partnership

Peak of Perfection

Leadership profile of Juliann Larimer, CEO of Peak-Ryzex

E-commerce, Finance, Risk Management

Labeling Is Key in Keeping Up with Today’s Supply Chain

COVID-19 has created unprecedented challenges for supply chain and logistics management, and the pressure is on to deliver essential supplies, such as toilet paper and food, to consumers on time. Successfully delivering a product on time involves many factors, and labeling shipments correctly is one of them.

E-commerce, Expedited Shipping, Retail

Amazon Shoppers Won't Abandon Ship

Many U.S. consumers have negative feelings toward Amazon's impact on the retail industry and the environment, but that doesn't translate to lost sales.

E-commerce, Technology

E-Commerce Engine Technology Revs Up Efficiency

E-commerce has remapped supply chains. Across both business-to-business and business-to-consumer transactions, technology is taking on the complexity caused by this shift and driving efficiency.

Kraig Foreman

E-commerce, Expedited Shipping, Last Mile Delivery

The Need for Speed: Overcoming the Final Hurdles to Faster E-Commerce Deliveries

Retailers need to address new challenges, from bolstering distribution networks to managing complexity, to continue to expand their e-commerce operations.

Careers, Labor Management

Employee Engagement Is Your New Success Metric

Globally, 85% of employees report that they’re not engaged at the workplace. Manufacturing, retail, and distribution teams can take three steps to ensure that employees stay engaged and thrive in their roles.

E-commerce, Customer Service, Fulfillment

Streamlining E-Commerce Fulfillment

Ten tips every digital retailer needs to know to streamline their e-commerce fulfillment process.

Careers, Manufacturing, Technology

6 Work From Home Tips for Manufacturing Professionals

Staying connected with your team, remaining productive, and sticking to a schedule can go a long way when working from home. Here are six ways to stay sane when working remotely during an emergency like COVID-19.

Careers, Logistics, Supply Chain

7 Notable Women in Supply Chain & Logistics

Meet the women who are succeeding at high levels in their companies, driven by a passion for supply chain and logistics, self-confidence, authenticity, and the ability to untangle the spaghetti of information that drives business decisions.

E-commerce, Customer Service, Retail

How Is Coronavirus Impacting E-Commerce?

As coronavirus continues to spread globally, new ramifications are revealed daily. How is the virus impacting e-commerce operations and the supply chain, and how can retailers respond?

Green Logistics, E-commerce, Packaging

How Green Was My Tally?

One-third of online shoppers buying health and beauty products are willing to pay more for environmentally friendly packaging.

Careers, Global Logistics, Warehousing

Taking the Wheel of GM's Service Parts

GM's executive director of global aftersales supply chain, warehousing, and logistics discusses her role and answers the big questions.

Careers, Education & Careers, Supply Chain Management

A Hire Purpose: 11 Strategies to Recruit Supply Chain Talent

Competition has never been tougher to obtain supply chain talent, forcing companies to rethink recruitment strategies. Here are some best practices for companies to integrate into supply chain talent recruitment.

Ravi Panjwani

E-commerce, Supply Chain, Warehousing

Need Speed Across the Supply Chain? It's All About the Barcode

Barcode labels are a smart and cost-effective way to make productivity gains in your warehouse.

E-commerce, Retail Logistics, Retail

That's a Wrap: Holiday Shipping Tied Up in Knots

During the holiday shopping season, all eyes are on shipping, with more than half of consumers (60%), and nearly three-quarters of millennials (74%) claiming they were disappointed with holiday shopping services in the past.

E-commerce, Logistics, Supply Chain

Parts & Parcel

Driven by an increase in e-commerce, global parcel volume grew from 74.4 billion shipments in 2017 to 87 billion last year. On average, 23 parcels per person were shipped globally, and 2,760 parcels were shipped every second, according to the Pitney Bowes Parcel Shipping Index.

E-commerce, Logistics I.T., Supply Chain

E-Commerce Fulfillment: No Pain, No Gain

Escalade Sports transforms supply chain to capture e-commerce growth, improve customer service levels, and better manage inventory and demand planning.

E-commerce, Expedited Shipping, Last Mile Delivery

Tackling E-Commerce Shipping

E-commerce is quickly becoming a part of our everyday lives – putting pressure on retailers. Here are tips to help e-commerce shippers keep costs down and customers happy.

Careers, Supply Chain

Sensing a Supply Chain Career

Profile of Steve Sensing, president, Global Supply Chain Solutions (SCS), Ryder System.

Rob Brasher

Careers, Freight Forwarders

Employee to Entrepreneur: Transitioning to Freight Agency Ownership

Leaving a job to start a company is a high-risk/high-reward decision. For those transportation and logistics professionals who have been toying with the idea of entrepreneurship, there are some points to take into consideration to help make the right choices.

Paul A. Myerson

Lean, Supply Chain

The View From the Control Tower

Control towers can be a critical component in managing a lean and agile supply chain.

E-commerce, Supply Chain

CPG Brands Find Their Place Online

Established CPG brands accustomed to a pallet to pallet fulfillment model need to accommodate a pallet to piece approach in a growing direct-to-consumer marketplace. At the same time, these brands face competition from agile, online-only start-ups that begin with a direct-to-consumer fulfillment model.

E-commerce, Retail Logistics, Supply Chain

SMBs and E-Commerce

Here's a look at the strategies that small- and medium-sized retailers use to help them thrive despite competiton from much larger companies.

Careers, Logistics, Supply Chain

Debbie Lentz Goes For It

Profile of Debbie Lentz, president of global supply chain, RS Components and Electrocomponents.

Careers, Supply Chain

Culture Builder

Profile of Dante Fornari, CEO of Magnate Worldwide.

E-commerce, Supply Chain

Aftermarket Auto Parts Supply Chain: No Time To Spare

As in many other industries, technology is changing the aftermarket auto parts sector. Not only is e-commerce upending traditional distribution channels, but advances in technology are changing cars themselves, and these shifts are reverberating to the auto parts market.

Careers, Supply Chain, Supply Chain Management

Destination: The Corner Office

As the supply chain exercises more influence over business outcomes, its managers are rising to top leadership positions. Supply chain pros with sights set on a corner office would do well to expand their skill sets and seek job experiences that prepare them for complexity.

Dr. Zachary Williams

Careers, Supply Chain

How to Recruit and Retain the Best Interns

Determining the strategic role of supply chain internships and decisions around post-intern hiring.

E-commerce, 3PL, Third-Party Logistics

E-Commerce Raises the Snack Bar

Nature's Bakery turns to a third-party logistics provider, ITS Logistics, to launch a direct-to-consumer e-commerce channel for its snack bars.

E-commerce, Supply Chain, Technology

X Marks the Spot: Geocoding is Here and the Supply Chain Must Get Onboard

Geocoding and mobile solutions are two examples of innovative technology with the potential to shape the future of supply chain logistics for the better, by improving efficiency and the customer experience. Enterprises are wise to prepare for this shift in order to remain competitive within the market.

Dr. Greg Barnett

Careers, Manufacturing, Logistics

Three Steps to Addressing the Staffing Shortages in Manufacturing & Logistics

Three steps manufacturing and logistics employers can take to attract the incoming millennial and Gen-Z workforce.

Jim Gehr

E-commerce, Fulfillment, Supply Chain

Solving the Three Toughest Challenges In E-Commerce Fulfillment - DHL Supply Chain

E-commerce is continuing to create opportunity for a range of businesses, but supply chain challenges can limit growth and compromise customer relationships.

Kevin Beasley

E-commerce, Logistics, Supply Chain

Time to Stop Hating the 'A' Word

The Amazons of the world are changing the way small and mid-sized business owners sell and distribute their products, which businesses can use to their advantage.

Amy Wren

Careers, Supply Chain, Supply Chain Management

Tackling the Talent Gap From the Inside Out

To address today’s logistics talent gap, we need to rethink how we rethink the pipeline for talent in our own companies.

E-commerce, Logistics, Supply Chain

Choose Your Own E-Venture

As the demand for faster shipping and better e-commerce availability increases, retailers will need to adopt new order fulfillment and shipping strategies to stay in prime shape.

E-commerce, Expedited Shipping, Retail

The Leader of the Pack

Randa improves pick, pack and ship process with supply chain consulting firm VSS and Cybra's MarkMagic barcode labeling software

E-commerce, Retail Logistics, Retail

Getting Up on the Right Side of the Bedding

E-commerce retailer Buffy Inc. scales operations with Boxzooka as its 3PL fulfillment and warehouse management systems provider.

E-commerce, Retail Logistics, Distribution

A New Argument for Pool Distribution as More Specialty E-Retailers Set Up Shop

Pool distribution is one strategy that’s getting a second wind in the face of intensifying e-commerce pressure and the changing face of America’s malls.

Jim Gehr

E-commerce, Retail Logistics, Fulfillment

Solving the Three Toughest Challenges in
E-commerce Fulfillment - DHL Supply Chain North America

E-commerce is continuing to create opportunity for a range of businesses, but supply chain challenges can limit growth and compromise customer relationships.

E-commerce, Retail Logistics, Fulfillment, Real Estate, Warehousing

How the E-commerce Warehouse Is Adapting to Life in the Big City

The goalposts in e-commerce fulfillment continue to move. Consumers routinely expect two-day or even next-day delivery, and same-day delivery is on the horizon.

Nick McLean

E-commerce, Retail, Supply Chain

Not So Fast: Rethinking Multi-Item Orders

Delighting convenience-seeking shoppers while still guaranteeing logistics efficiency starts with assessing retail shipments to orders ratio, or RSO.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Click & Collect Not Clicking Yet

The New NAFTA winners and losers; shippers need larger customs bonds; Panama Canal sets record annual cargo tonnage in fiscal year 2018; South Korea trade growth remains positive in Q4 2018; the EU countries importing the most coffee; Feelunique partners with SEKO Logistics for cross-border growth into China; first global network of ocean-bound plastics supply chains

E-commerce, Supply Chain, Warehousing

Things are Looking Up for Multistory Warehouses

3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024

Keith Biondo

E-commerce, Logistics, Supply Chain

Post Office Dings E-Commerce?

Two important developments–the US Postal Service’s relationship with Amazon and the U.S.withdrawal from the Universal Postal Union (UPU)–will impact domestic and international e-commerce shipments.

E-commerce, Logistics, Supply Chain

E-commerce Shipment Costs to Rise

Two recent and important developments will impact domestic and international e-commerce shipments. The first one concerns the U.S. Postal Service's relationship with Amazon. Let me set the stage.

Paul A. Myerson

Lean Logistics, Lean, Sourcing/Negotiations, Supply Chain, Supply Chain Management

Going Straight to the Sourcing

This article defines strategic sourcing and how to implement it.

E-commerce, Expedited Shipping, Distribution, Logistics

New DHL Survey Reveals Expected Cyber Monday Growth for Businesses & More

A DHL distributed a poll to U.S. e-commerce businesses, reveals major challenges, priorities and more for e-comm businesses this Cyber Monday.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Supply Chain Commentary: Satisfying Customer Demand in a 365 E-Commerce Market

Today, shippers need to employ innovative solutions year-round, both digitally and with a physical presence in the supply chain.

E-commerce, Sourcing/Negotiations, Logistics, Supply Chain

Simplifying Trade Complexity

Business continuity remains essential in building supply chain resilience; an Amber Road/AAEI survey on sourcing, trade and e-commerce highlights identifies challenges and strategies to help global supply chain managers proactively prepare for trade complexities; more temperature-sensitive medicines are moving by ocean freight despite market shake-up

Careers, Logistics, Supply Chain

From Top Waffle to Top Rhino

Profile of Kevin Nolan, founder and CEO of Nolan Transportation Group, Atlanta

Careers, Logistics, Supply Chain

Billy Duty: Formulating a World-Class Supply Chain

Profile of Billy Duty, head of North American supply chain with BYK USA, Inc., a division of Altana, a specialty chemicals company

Careers, Logistics, Supply Chain

Career Solutions: Talent Search

Internships have traditionally provided a short-term opportunity, but colleges and universities are experimenting with apprenticeships as a way to develop and attract supply chain talent.

E-commerce, Retail, Logistics, Supply Chain

The Amazon Effect: No Longer a Phantom Menace

Retailers strike back at the Amazon empire by providing e-commerce customers with same-day and faster delivery.

E-commerce, Retail, Logistics, Supply Chain

H.O.W. | How to Transform the Supply Chain for Omnichannel Retailing

Getting your supply chain ready for omnichannel retailing requires integration with IT, sales and marketing, and procurement as well as transportation. Companies should assess what they can do in-house, and which areas require outside help.

Careers, Logistics, Supply Chain

Leadership: Fashion Leader

Profile of Brent Beabout, executive vice president of supply chain, Nordstrom

Careers, Logistics, Supply Chain

Marianne McDonald: Stand and Deliver

Profile of Marianne McDonald, vice president, global transportation for Avnet, a $17.4-billion global technology distributor headquartered in Phoenix, Arizona

Careers, Education & Careers, Logistics

GOOD QUESTION | What is the best piece of leadership advice you ever received?

Readers share the leadership insights that have had the biggest impact on them.

Kristian O’Meara

E-commerce, Retail, Supply Chain

Collaborative Supplier Management: The Key to Beating Holiday Fever

With holiday celebrations in at least eighth months each year and nearly no product category left untouched—from candy to clothing and home furnishings—retailers need to make sure their e-commerce strategy is letting them capitalize on consumers’ growing appetite for seasonal items.

E-commerce, Reverse Logistics, Retail

Solved: Creating an Omnichannel Approach for a Sporting Goods Maker - Crane Worldwide Logistics

Crane Worldwide Logistics helps its client, a sporting goods manufacturer, develop the automated and physical logistics infrastructure required to seamlessly distribute its products to e-commerce, retail, and wholesale customers.

Pan Chen

E-commerce, Retail Logistics, Retail, Supply Chain

Supply Chain Be Nimble,
Supply Chain Be Quick

Use these tips to identify and respond quickly to changing variables in an omni-channel supply network.

Paul Myerson

Lean Logistics, Lean, Risk Management, Supply Chain

Global Supply Chain Risk: Don’t Wait, Mitigate

Having a global supply chain risk management strategy in place can not only increase value to your customers but also reduce your costs and increase performance.

Careers, Logistics Solutions Providers, Logistics, Transportation Management, Safety

Betting the Farm on YRC's Success

James Welch, CEO of YRC Worldwide, discusses his leadership philosophy.

Careers, Food Logistics, Education & Careers, Supply Chain

Chris Ward: Get the Food to Church's On Time

Chris Ward, vice president of supply chain with Church’s Chicken, focuses on delivering the right products at the right cost.

Lori Mitchell-Keller

E-commerce, Retail Logistics, Retail, Supply Chain

Developing Innovative Delivery Services That Delight Customers

To compete in today’s evolving retail landscape, companies must differentiate themselves to meet consumer demands and drive brand loyalty.

E-commerce, Retail, Logistics, Logistics I.T., Supply Chain, Warehouse Management Systems (WMS)

Warehouse Upgrade: Of Boxes and Briefs

To prepare for the holiday rush, apparel retailer MeUndies is adopting a more automated, efficient system to provide better tracking, quality control, and more efficient labor usage.

Careers, Logistics, Supply Chain

Empowering the Shipper

Profile of Dan Clark, founder and president of the logistics technology firm Kuebix, in Maynard, Mass.

E-commerce, Logistics, Supply Chain, Technology

5 Ways Automated Dimensioning Helps Optimize First Mile Logistics

Todd Benge

E-commerce, Logistics, Supply Chain

Sweep the Dock for E-Commerce Insight - Transportation Insight

By tapping collective, multi-modal intellectual capital of leading industry pioneers, shippers can transform the supply chain with a sweep of the dock.

Ken Fong

Careers, Logistics, Supply Chain

Why Aren’t There More Veterans in Logistics?

People transitioning out of the military possess many skills that directly apply to a career in logistics. Yet a post-military career in logistics remains a largely untapped opportunity. Here’s how to change that.

Paul A. Myerson

Lean, Logistics, Supply Chain, Transportation Management Systems (TMS), Transportation

Stay Competitive with a Flexible TMS

Volatile demand, shrinking lead times, and new consumption patterns have impacted transportation systems in many ways. That makes it ever more important to maintain an agile, flexible supply chain to gain a competitive advantage.

E-commerce, Distribution, Logistics, Supply Chain

Direct Hit

E-commerce has forever changed the way people shop. Now businesses of all sizes must reassess their supply chains to go direct to the consumer with faster-than-fast delivery and free shipping.

E-commerce, Retail, Logistics, Supply Chain

Green E-tailer Fertilizes the Bottom Line 

Sustainable products company Grove Collaborative grows its bottom line by using a data analytics platform to cut shipping costs and optimize fulfillment.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Amazon’s Prime Day: Primetime for Online Retailers to Get Logistics Lessons

Amazon is the most sophisticated technical and logistical company on the planet. Here's what online retailers can learn from Prime Day.

E-commerce, Logistics, Supply Chain

Report: New Data Shows Extent of E-Commerce's Differing Impact on Retail Categories

E-Commerce has generated significant volumes of sales in the U.S. electronics and clothing industries but has yet to gain traction in other retail sectors, according to a CBRE Group, Inc. analysis of recently released government data.

Careers, Distribution, Fulfillment, Logistics, Supply Chain, Warehouse Management Systems (WMS), Visibility

Paul Nugent: Feed the Flow

Profile on Paul Nugent, director of logistics for Kitchen and Bath Americas with Kohler Co.

Careers, Logistics, Supply Chain

REO Logistics CEO Rebecca Polan: In Line to Succeed

Profile of Rebecca Polan, CEO of REO Logistics in Huntington, West Virginia

E-commerce, Logistics, Supply Chain

Online Shoppers Turning To International Retailers

Nearly half of avid U.S. online shoppers bought items from international retailers, demonstrating the need for retailers to offer more personalized services as a way to compete against lower prices, according to the sixth annual UPS Pulse of the Online Shopper study.

Careers, Logistics, Supply Chain

Commentary: Create a Positive Work Culture for Increased Performance

Leaders must create a culture where values - how people treat each other - are as important as results, every day.

Careers, Logistics, Supply Chain, Transportation, Warehousing

Top 3 CEOs in the Transportation and Warehousing Industry

These companies have the most likeable CEOs in the transportation and warehousing industry, according to a new report from Owler.

Careers, Logistics, Supply Chain

Redwood Logistics Named One of Chicago’s Best Companies to Work For

3PL provider Redwood Logistics was named one of Chicago’s Best and Brightest Companies to Work For for the fourth consecutive year.

E-commerce, Retail, Logistics, Supply Chain

Commentary: How to Compete with Amazon’s Lower Free Shipping Threshold

Amazon recently announced another slash to its free shipping requirements and is now down to $25. Here's how retailers can compete.

E-commerce, Retail, Logistics, Supply Chain

Supply Chain Insights: Three Key Logistics Movers and Shakers

The growth of e-commerce, technology change, and other cyclical and structural factors are reshaping supply chains according to a new research from Colliers International. The report also found the three key movers and shakers.

Careers, Logistics, Supply Chain, Trucking

From the Front Lines to the Boardroom

Profile of David Congdon, CEO, Old Dominion Freight Line

Paul A. Myerson

Lean, Logistics, Supply Chain

What's Your Sourcing Strategy?

Despite Lean traditionally being thought of as a “pen and pencil” technique, it is in fact a key enabler of a lean supply chain linking lean thinking with available and affordable systems and technologies to get the most out of improved processes.

Tisha Danehl

Careers, Education & Careers, Logistics, Supply Chain

Supply Chain Talent: Increasingly Challenging to Find

Organizations looking to optimize supply chain and logistics functions should be on the lookout – there will be shifting demand for supply chain and logistics talent within the next decade. Here’s how to prepare.

John Watkins

E-commerce, 3PL, Retail, Logistics, Third-Party Logistics, Supply Chain, Technology

How 3PL Warehouses Can Capitalize on the Escalating Demands of Prospects and Customers

3PL warehouses are not only in demand, but in a position of strength. This provides 3PL operators a unique opportunity to build lasting relationships with key customers, suppliers, and retailers of their choice.

Paul A. Myerson

Lean, Retail, Logistics, Supply Chain

Predictive Analytics Takes Forecasting to a New Level

Predictive analytics utilizes various statistical techniques and models that analyze current and historical facts to make predictions about future.

Spencer Moore

E-commerce, Retail Logistics, Fulfillment, Logistics Solutions Providers, Retail, Logistics, Supply Chain, Supply Chain Management

Walmart’s ShippingPass Has Ended. What Retailers Should Do Next.

The e-commerce race is only heating up. Here's what small to mid-size retailers should do to stay in the game.

E-commerce, 3PL, Education, Logistics, Retail, Site Selection, Supply Chain, Technology , Transportation

Download the Inbound Logistics Planner App Today

Find the right solutions, carriers and partners to drive efficiency in your supply chain operations and enable your enterprise to navigate the twists and turns, ups and downs of the coming year.

Health Care Logistics, Inventory Management, Lean, Logistics, Supply Chain, Risk Management, Specialized Logistics, Supply Chain Management

Caldwell Hospital Gets a Lean Bill of Health

A North Carolina hospital improves patient care by prescribing a lean and healthy supply chain.

E-commerce, Retail, Logistics, Supply Chain

Omni-Channel Retail: Roadmap To Profit

Omni-channel retail supply chains are forging new paths to profitability. Here's what they look like.

E-commerce, Last Mile Delivery, Retail, Supply Chain, Risk Management

GOOD QUESTION | What’s your supply chain resolution for 2017?

Readers reveal the issues that could disrupt the supply chain…as well as their sleep.

Paul Thompson

E-commerce, Retail, Logistics, Supply Chain, Technology

Shaking Up the Brown Box: Big Winners in Supply Chain Evolution

Business to consumer demand is set to outpace supply in the marketplace. Those who can solve that problem will be the big winners in the next phase of supply chain management.

Paul A. Myerson

Fulfillment, Lean, Logistics, Supply Chain, Technology

Using Network Optimization Technology To Enable Your Lean Supply Chain

From a Lean and agile supply chain perspective,an optimally designed supply chain can significantly improve margins,support expansion into new markets,enhance the customer experience,and reduce operating costs.

Todd Miller

E-commerce, Inventory Management, Retail, Logistics, Supply Chain

Solving the E-Commerce Puzzle

To overcome the challenges that e-commerce presents to the supply chain, shippers need to succeed at omni-channel fulfillment. From leveraging brick-and-mortar stores to deploying an order management system, here’s how they can compete in an e-commerce world.

Howard Rosenberg

E-commerce, Reverse Logistics, Retail, Logistics, Supply Chain

Rethinking Reverse Logistics for Online Apparel Returns

As physical shopping bags are being replaced by virtual ones, it’s important for retailers to update their policies and logistics strategies to align with consumer behavior and expectations.

Jessica Dankert

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Tackling Retail Logistics: Build Your Team First

The flexible supply chain of the future is full of opportunities and challenges. With the right team and talent on your side, you’ll be well positioned for success. Here’s how to get the right people.

E-commerce, 3PL, Third-Party Logistics, Warehousing

3PLs Up The Ante

Thirty years ago, third-party logistics providers offered mainly rudimentary logistics and warehousing services. Today, however, many 3PLs offer complex solutions that help companies achieve strategic goals.

E-commerce, Logistics, Supply Chain, Picking Solutions, Technology

The Who, What, When, and Why of Warehouse Wearables

As wearable technologies, such as smart glasses and augmented reality, grow less expensive and more accessible, an increasing number of companies are exploring whether wearables could benefit their warehouse operation.

E-commerce, Last Mile Delivery, Logistics, Supply Chain

GOOD QUESTION | What logistics concerns keep you up at night?

Readers reveal the issues that could disrupt the supply chain…as well as their sleep.

Education & Careers, Lean, Logistics, Supply Chain

Winning, With Integrity

Profile of Kirsten Hall, CEO of Logistics Planning Services in Woodbury, Minn.

Bill Ravenscroft

E-commerce, Retail Logistics, Distribution, Supply Chain

Getting Distribution Centers in Peak Season Shape

Distribution centers (DCs) play a key role in the overall success of each peak season, as supply chain professionals must meet the surge in consumer demand and fulfill orders efficiently. Here are 10 ways to help you identify and fill seasonal needs of distribution centers.

Nick McLean

E-commerce, Retail Logistics, Fulfillment, Retail, Logistics I.T.

How to Beat Amazon at the Retail and Supply Chain Game in 2017

With heavy competition from Amazon in both retail and supply chain logistics, retailers that don’t begin making changes and investments in omni-channel in 2017 will see serious repercussions by 2020. For starters, they must invest in distributed order management and enterprise wide inventory visibility.

Chris Jones

E-commerce, Retail Logistics, Fulfillment, Retail, Warehousing, Visibility

Getting the Goods on Logistics this Holiday Season

In time for the holiday season and other peak periods, retailers are stepping up their game in delivery, fulfillment, and warehousing technology to improve the effectiveness of existing resources.

Tisha Danehl

Careers, Certifications, Education & Careers, Industry Associations, Education, Logistics, Supply Chain

Supercharging Your Supply Chain and Logistics Career

Take your logistics and supply chain career to the next level by understanding how your skills can impact an organization, networking with other industry professionals, and continuing to develop critical skills.

Air Cargo, E-commerce, Logistics, Supply Chain, Transportation, Visibility

Airfreight Forwarders Ride Headwinds and Tailwinds

Airfreight forwarders face headwinds — from shippers shifting to ocean freight and fewer routes for air cargo shipments — and must learn to leverage opportunities.

Distribution, Lean, Logistics, Supply Chain, Technology

How to Optimize Demand Chain Management

The demand chain model drastically reduces a distribution center’s footprint and associated costs by replacing safety stock with information.

Isabel DuPont

E-commerce, Retail Logistics, Retail, Logistics I.T., Supply Chain

Accurate Product Data Drives Supply Chain Systems

Supply chain applications stumble when the product data they’re using is inaccurate. Here's how to make sure data is consistent and comes from well-crafted and executed processes.

Felecia Stratton

Careers, Education & Careers, Education, Logistics

Starting a Logistics Love Affair

Some recent experiences provide hope that smart, dedicated and hardworking young professionals will fill the logistics talent gap.

E-commerce, Retail Logistics, Distribution, Retail, Site Selection, Real Estate, Trucking, Transportation

Trends—October 2016

Rise of e-commerce changing logistics real estate landscape; Companies who don’t sell globally may be sacrificing profits; Many smaller fleets non-compliant with upcoming ELD mandate

Thomas W. Derry

Careers, Risk Management, Supply Chain, Supply Chain Management

Supply Chain Management Takes Center Stage

As professionals who understand the entire process of manufacturing, shipping, and marketing products, and who recognize that suppliers can be closely aligned with the company’s goals and objectives, chief procurement officers help define a company’s competitive advantage.

Paul A. Myerson

Lean, Logistics, Supply Chain

Lean: It’s Not About Pens and Pencils Anymore

Despite Lean traditionally being thought of as a “pen and pencil” technique, it is in fact a key enabler of a lean supply chain linking lean thinking with available and affordable systems and technologies to get the most out of improved processes.

Matt Engle

E-commerce, Bar-coding Systems, Retail Logistics, Retail, Supply Chain Management, Warehousing

Using Tunnel Scanning to Meet
E-commerce Challenges

Consolidation warehouses typically contend with labeling inconsistency in e-commerce orders. Here's how to boost read rates for packages and avoid manual handling.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain, Technology

Retail Logistics: When Fast Isn't Fast Enough

This story looks at some recent trends affecting retail supply chains, including demand for speed and flexibility, ongoing emphasis on omnichannel marketing, and globalization.

Michael Elmgreen

E-commerce, Fulfillment, Manufacturing, Supply Chain

B2B Commerce Technology Improves Fulfillment Times and Supply Management

With demand for speed and convenience at an all-time high, companies must streamline and speed up order fulfillment. Technology that allows sales reps and customers to rapidly write orders and submit them almost instantaneously for fulfillment is a major competitive advantage.

Ryan Kelly

E-commerce, Distribution, Inventory Management, Logistics, Retail, Supply Chain

Balancing Inventory for a Better Customer Experience

With the growth of e-commerce, retailers have identified a potential opportunity to reduce working capital by thinning inventory at brick-and-mortar stores—opting instead to maintain major portions of inventory at distribution centers upstream.

Paul A. Myerson

Lean Logistics, Lean, Logistics, Supply Chain

Does Your Supply Chain Need an Alignment?

If your company’s supply chain isn’t aligned with your overall business competitive strategy, then performance may fall short of expectations, with higher costs, poor execution, and reduced revenue and profits.

Ryan Kelly

E-commerce, Distribution, Fulfillment, Retail, Logistics, Supply Chain, Supply Chain Management

Optimizing Inbound for Improved E-Commerce Fulfillment

A more comprehensive approach to supply chain management can help provide a great omni-channel experience that encourages customer loyalty and optimizes profitability.

Rick Brumett

Lean, Logistics, Supply Chain, Trucking, Technology , Transportation

Adapters Win in the Multi-Modal, Omni-Channel Fast Lane

Competitive agility and adaptability help shippers win the multi- and omni-channel race to the customer.

Rob Kriewaldt

E-commerce, 3PL, Customer Service, Retail, Logistics, Third-Party Logistics, Supply Chain

Become an Extension of Your Client’s Brand

As entities responsible for brokering appropriate carrier rates, ensuring accurate quantities of orders and guaranteeing high quality of products, third-party logistics providers are extensions of companies’ brands.

Air Cargo, Lean, Logistics, Packaging, Supply Chain, Supply Chain Management, Transportation

Summer Reading Guide: 16 Must-Reads This Summer

A handy reading guide summarizing supply chain books and their key takeaways.

E-commerce, Distribution, Fulfillment, Retail, Logistics, Partnership, Supply Chain

Girl Scout Cookie Sales Go Digital and Milk E-Commerce Innovation

The Girl Scouts of the United States of America (GSUSA) created and implemented a new way of taking and filling orders for its annual cookie drive. Here’s how it made sure cookie sales didn’t crumble.

Green Logistics, Lean Logistics, Lean, Logistics, Supply Chain, Sustainability

Supply Chain Sustainability Takes Root

Whether to help the environment or just to cut costs, companies are making lean and green changes with a major impact.

Careers, Education & Careers, Education, Logistics, Supply Chain

30 Under 30 Rising Supply Chain Stars: Defining a New Generation

The accomplishments of the 2015 30 Under 30 Rising Supply Chain Stars demonstrate that the future of the supply chain management profession is in good hands.

E-commerce, Retail Logistics, Distribution, Warehouse Management Systems (WMS), Technology , Warehousing

Warehouse Makeover: Blueprint For Change

The warehouse design of tomorrow is flexing to meet the physical needs of basic warehouse operators as well as more highly automated e-commerce fulfillment centers.

Air Cargo, Distribution, Lean, Logistics, Packaging, Pallets, Supply Chain, Rail, Sustainability, Trucking, Transportation, Warehousing

Creating a Lean and Green Culture

Launching a cost cutting, productivity-enhancing, or sustainability initiative creates efficiencies with environmental benefits and cost reductions.

Bruce Moore

E-commerce, Retail, Logistics, Supply Chain, Technology

Analyzing Freight & Logistics Operations

Disruption is coming to the freight and logistics industry. By seeing and understanding the full spectrum of operations, transport-oriented firms can survive and succeed in a dramatically changed environment.

Eric Allais

E-commerce, Distribution, Logistics I.T., Warehouse Management Systems (WMS), Technology , Warehousing

Two Key Factors Drive WMS Adoption Today

The warehouse management system (WMS) has emerged as a valuable tool for tracking and streamlining tasks, the workforce, and material/equipment flows. Here are two factors driving its adoption today.

E-commerce, Logistics, Supply Chain, Trucking, Transportation Infrastructure, Transportation

Trends—March 2016

A predicted freight slowdown stalls driver wage increases for 2016; President Obama proposes oil tax to fund infrastructure; Logistics trends of 2016

Paul A. Myerson

Reverse Logistics, Lean, Logistics, Supply Chain

Saving Green While Going Green

Supply chain sustainability, while good for the environment, can also be good for the bottom line if incorporated into a company’s supply chain strategy.

E-commerce, Logistics, Supply Chain

They Might Be Giants

This story provides a look at how e-commerce and logistics information technology help small and medium-sized businesses gain advantages that allow them to compete as though they were larger companies.

Education & Careers, Lean, Logistics, Supply Chain

Michael Fries: No Small Potatoes

Profile of Michael Fries, senior business intelligence logistics analyst at U.S. Foods, drills into data to find opportunities to make or save money in the company’s logistics operations.

Ken Wacker

E-commerce, 3PL, Retail, Third-Party Logistics, Risk Management, Supply Chain

Accelerating Enterprise Logistics With Top-Tier Multi-Modal Solutions

Logistics has evolved into a strategic business concern, driving enterprises to seek third-party logistics (3PL) providers with multi-modal capabilities for complete end-to-end integration.

Radek Maly

Careers, Customer Service, Global Logistics, Logistics, Partnership, Supply Chain

Multinational Diversity Drives Measurable Success in Logistics Operations

Multiculturalism can be the competitive advantage that makes the critical difference in the success of your supply chain operations.

E-commerce, Retail, Packaging

SWISH! Shippers Score with Small Box Deliveries

Companies are shipping ever-increasing volumes of small parcels as e-commerce grows. Read about the strategies that shippers and providers are using to offset the higher cost of small parcel delivery.

Manufacturing Logistics, Lean, Manufacturing, Logistics, Partnership

Lean Management: Ready, Set, Grow

Contract manufacturer Apex International had seen its growth halt as it struggled to deliver products on time and provide sufficient quality control. With the help of Simpler Consulting, Apex adopted Lean management principles to transform its culture and return the company to a path of growth.

Brett Conner

E-commerce, Retail Logistics, Retail, Supply Chain

Naughty or Nice—Which Retailers and Delivery Services Will Make the Grade this Holiday Season?

The holiday season is well underway, increasing the pressure on companies to address transportation problems and change the outcome before they turn into costly errors.

Careers, Logistics, Supply Chain, Supply Chain Management

Lin Ding: A Healthy Perspective on Procurement

Lin Ding, procurement manager at Ultimate Medical Academy, manages a team with a shared focus on procurement, supplier management, and contract management.

Cheryl Citrone

Careers, Education & Careers, Logistics, Supply Chain, Transportation

Attracting More Women to the Transportation Profession

Establishing the groundwork and collaboration are vital to developing the solutions needed for the significant workforce challenges faced by the transportation industry. A key part of the mission is to attract women to the traditionally male-dominated transportation profession.

Paul A. Myerson

Retail Logistics, Distribution, Lean, Retail, Logistics, Supply Chain, Technology

RFID: More Than Just a Better Barcode

Radio Frequency Identification Technology has a multitude of benefits that can have a significant impact on reducing and eliminating waste in the extended supply chain.

E-commerce, Temperature-Sensitive Goods, Food Logistics, Legislation, Public Policy, and Regulations, Logistics, Supply Chain, Specialized Logistics, Technology , Transportation

The Dairy Supply Chain: From Farm to Fridge

How milk and other dairy products moo-ve from tens of thousands of cows to store shelves across the country - with udder efficiency.

Careers, Education & Careers, Education, Logistics, Supply Chain

10 Ways to Steer a Career Drive

Take these steps to help accelerate your logistics career.

Jim Hayden

E-commerce, Retail Logistics, Retail, Supply Chain

Optimizing the Holiday Supply Chain With Reliable ETA

Timeliness is top of mind during the holiday season. Here's how analytics can help shippers meet delivery spikes and prepare their supply chains.

Careers, 3PL, Third-Party Logistics, Supply Chain

People Person

Bobby Harris, President and CEO of BlueGrace Logistics, discusses the talent gap, entrepreneurship, the importance of keeping employees happy, and more.

Felecia Stratton

Careers, Supply Chain Management

Keep the Change

Inbound Logistics editor Felecia Stratton discovers that change management is not only a supply chain challenge.

Careers, Education, Logistics, Supply Chain, Transportation, Warehousing

Sean Smith: Ingredients for a Great Career

Sean Smith, supply chain director at Agropur Ingredients, is always up for a logistics challenge.

Andreas Pohl

E-commerce, Logistics, Supply Chain, Security

What Trends are Shaping the Global Air Freight Market?

Keep these trends in mind when selecting an air logistics supplier to find the best solution to suits your needs

E-commerce, Asia, China, Global Logistics, Retail

How to Implement a Successful Retail Omni-Channel Logistics Operation in Asia Pacific

For any United States-based company interested in expanding its retail logistics operations outside of the country, Asia Pacific may be the most ideal location.

Brent Daboub

E-commerce, Distribution, Retail, Logistics, Supply Chain, Technology

Why Parcel Sorting Automation Can't Wait

As e-commerce continues to surge, the case for automation is now too compelling to ignore. One good way to start can be to automate parcel sorting at local and regional distribution centers. 

Jeremy Bodenhamer

E-commerce, Cross-Docking, Logistics, Packaging

Shipping for the Digital Age

In order to create a consistent end-to-end logistics system, shippers need to connect the technological dots. Find out how.

Careers, Panama Canal, Retail Logistics, Global Logistics, Freight Forwarders, Ocean, Supply Chain, Supply Chain Management, Transportation

Tim Thoma Brings It In

Tim Thoma, international logistics and compliance manager at Northern Tool and Equipment, is responsible for moving product purchased from overseas.

E-commerce, Export, Import, Global Logistics, Retail, Partnership

The Beauty of Global Logistics

EM Cosmetics brings its products to the global market through the use of international shipping and package consolidator MyUS.com.

Careers, 3PL, Logistics, Third-Party Logistics

An Acquiring Mind

Inbound Logistics interviews XPO Logistics’ Brad Jacobs to discuss his vision for XPO Logistics, and shares insight into what it takes to be a successful leader in today’s business world.

Paul A. Myerson

Lean, Logistics, Technology , Supply Chain Management

Measuring to Manage or Barely Managing to Measure

It is critical to set meaningful, relevant, and attainable targets to ensure that everyone is focused on a Lean supply chain.

E-commerce, Automotive Logistics, Retail, Logistics, Supply Chain, Transportation Management Systems (TMS), Technology

Trends—October 2015

Amazon’s Dash Replenishment Service gives industrial buyers a preview of how IoT may impact procurement; Private label sourcing faces new headwinds; Cloud Logistics debuts the latest twist in TMS deployments; CMA CGM launches first smart connected container ship; Automotive parts buyers are leveraging omni-channel options

Careers, Industry Associations, Logistics, Partnership, Supply Chain

Getting the Most from Professional Association Memberships

Active participation in a professional association helps advance career growth and offers continuous learning.

E-commerce, China, Food Logistics, Global Logistics, Legislation, Public Policy, and Regulations, Logistics, Retail, Trucking, Specialized Logistics, Transportation

Trends—September 2015

New York State minimum wage directive may be a tipping point for automation in the fast food industry; Organic food recalls are on the rise; Alix Partners reports that nearshoring trend continues to grow; Pro truck interests take weight restriction fight in new direction; 2015 holiday shoppers are looking for options; The cash handling supply chain is poised to move from manual processing to scanning technology, thanks to the new GS1 US Cash Visibility Discussion Group.

Chris Timmer

Lean Logistics, Lean, Supply Chain, Transportation Management Systems (TMS), Technology

Intelligent Technology Provides Visibility into Supply Chain

Intelligent transportation technology provides new sources of competitive advantage through complete supply chain visibility.

Thomas W. Derry

Careers, Logistics, Supply Chain

Why Excellence in Supply Management Matters More Than Ever

In the past 20 years, companies have experienced a profound shift, and have dramatically increased their spending on external suppliers. This places the supply management function in the spotlight as a key driver of profitability. The better supply management teams are at selecting, overseeing, and collaborating with these partners, the stronger their organizations will be.

Felecia Stratton

E-commerce, Retail, Technology , Warehousing

Just Another Brick in the Mall 

E-commerce is leaving a trail of brick-and-mortar debris in its wake.

E-commerce, Economic Development, Global Economy, China, Canada, Automotive Logistics, Manufacturing, Logistics, Supply Chain Management

Global Logistics—August 2015

In spite of U.S. dollar strength, domestic manufacturing remains competitive globally; UPS tests new electric cargo bikes to handle urban deliveries; Bi-national Great Lakes Seaway Partnership promotes commercial shipping along the Saint Lawrence Seaway system; Mercedes-Benz reconfigures its global supply chain; Global Logistic Properties shifts investment from China to United States; Freight rail gains traction in passenger transport-focused China; China debuts the world’s longest freight train route linking the northeast city of Harbin with Hamburg, Germany.

Torben Kock

E-commerce, Distribution, Global Logistics, Retail, Logistics, Supply Chain Management

CPG Market Demanding More Flexible Logistics Solutions

E-commerce and omni-channel retailing have a major impact on supply chain and logistics needs, and customers have to make sure their supply chain is equipped to offer maximum flexibility.

Paul A. Myerson

Lean, Logistics, Supply Chain Management

Procurement and Purchasing:
Buying into Lean

When applying Lean principles to procurement and purchasing processes, non-traditional sources of waste can be identified, which benefits the entire supply chain.

E-commerce, 3PL, Last Mile Delivery, Reverse Logistics, Logistics Solutions Providers, Retail, Logistics, Third-Party Logistics, Specialized Logistics, Supply Chain Management, Transportation

Channeling the Brick and Click Dilemma

As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.

Felecia Stratton

E-commerce, 3PL, Logistics Solutions Providers, Logistics, Third-Party Logistics, Technology , Supply Chain Management

Turning Back the Pages: 20 Years of Top 100 3PLs

When you consider the rapid evolution of supply chain management over the past two decades the 3PL industry has been a featured piece in an increasingly pixelated mosaic.

E-commerce, 3PL, Last Mile Delivery, Logistics Solutions Providers, Chemical Logistics, Third-Party Logistics, Logistics, Specialized Logistics, Technology , Supply Chain Management

Trends—July 2015

Amazon and Walmart vie for last-mile supremacy; Nevada community college establishes logistics program to meet Tesla labor demand; Industrial buyers think outside the box; Consortium establishes new chemical footprint assessment; VMI opportunities abound as shippers look to optimize inventory; study looks at the ghost economy

Mike Grayson

E-commerce, 3PL, Logistics, Third-Party Logistics

3PLs Can Deliver Big Benefits to Small Companies

The right 3PL partner can help to even the playing field between SMBs and their larger big box competitors.

E-commerce, 3PL, Logistics Solutions Providers, Third-Party Logistics, Logistics, Technology

2015 3PL Perspectives

Inbound Logistics’ exclusive market research survey on the third-party logistics (3PL) sector reveals new trends and opportunities.

Tom Caporaso

E-commerce, Retail

What Customers Expect in the E-Commerce Age

Online shopping has vastly changed the competitive nature of the retail market.

Paul A. Myerson

Green Logistics, Lean, Logistics, Specialized Logistics, Transportation, Supply Chain Management

How to Cut Seven Non-Traditional Wastes

These seven non-traditional forms of waste can have a direct impact on your bottom line.

Green Logistics, 3PL, Lean, Third-Party Logistics, Specialized Logistics, Supply Chain Management

Growing a Culture of Sustainability

Finding a common ground between cost and corporate social responsibility remains a challenging proposition – unless organizations nurture a culture of sustainability.

Green Logistics, 3PL, Lean, Logistics, Third-Party Logistics, Specialized Logistics, Supply Chain Management

G75: Inbound Logistics' 75 Green Supply Chain Partners

These supply chain, logistics, and transportation companies lead the way in supporting sustainability.

E-commerce, Big Data, 3PL, Logistics, Logistics I.T., Warehouse Management Systems (WMS), Supply Chain Management, Warehousing

Building a Smarter Warehouse

Cloud computing, omnichannel management, and big data are the questions. Can your warehouse supply the answers?

Paul A. Myerson

Lean, Logistics, Site Selection, Supply Chain Management

How Location Decisions Impact a Lean Strategy

When trying to avoid waste in your supply chain, it’s all about location, location, location.

John Richardson

Big Data, Lean, Logistics I.T., Supply Chain Management

The Next Frontier of Supply Chain Innovation: Analytics, LEAN and the Power of Big Data

The confluence of faster data access, better analytical tools, and data-driven business decisions, make it more likely that future supply chain optimization will be continuous.

E-commerce, Education & Careers, Manufacturing, Retail, Logistics, Supply Chain Management, Transportation

Trends—March 2015

U.S. beef supply chain participants form partnership to improve sustainability; Manufacturers and retailers fail to adopt best-in-class processes and technology to address global complexities; Online retailers need to rethink how they align their distribution networks; Spot market rates dip seasonally as West Coast volumes catch up; Staples and Syracuse University partner to drive new research and innovation.

E-commerce, China, Global Economy, Mexico, Global Logistics, Logistics, Supply Chain Management

Rethinking the Global Supply Chain

Shifting global dynamics and internal business process changes are compelling manufacturers and retailers to challenge the status quo and reinvent their supply chains.

John Sell

E-commerce, Retail, Logistics, Supply Chain Management

How Omni-Channel Commerce Is Changing Traditional Supply Chains

Online and mobile commerce has shifted consumer behavior, as well as how products flow through the supply chain to the end user.

E-commerce, 3PL, Economic Development, Distribution, Logistics, Site Selection, Supply Chain Management, Warehousing

Site Selection & E-Commerce: Tapping Regional Excellence

E-commerce excellence and proximity to large population areas are the new drivers behind site selection for fulfillment centers.

Peter Zaballos

E-commerce, Inventory Management, Retail

Searching For the New Perfect Order

Retailers need new technologies and capabilities to operate in a new omni-channel world.

Laura Easley

3PL, Lean, Logistics, Supply Chain Management

Leverage Data to Navigate Uncertain Times

Companies are seeking data to help them understand their supply chain networks, and strategic enterprise partners are providing the needed information to them through logistics.

E-commerce, Logistics, Site Selection, Supply Chain Management

Clothes Encounters: The Logistics of a Revolving Closet

With its subscription-based clothing rental model, Gwynnie Bee is tailoring the rules of e-commerce to make fashion fulfillment a perfect fit.

Distribution, Lean, Logistics, Supply Chain Management, Transportation

Supply Chain Excellence: A Manufacturing Firestarter

Whirlpool is taking a page out of its Lean production manual and following Penske’s lead to create a more flexible and responsive North American supply chain.

E-commerce, Retail, Logistics, Logistics I.T., Software-as-a-Service (SaaS), Supply Chain Management

The Luxury of Logistics Excellence

To expand its footprint in the luxury accessories market, Royce Leather indulged in a solution that connects it to new customers and streamlines fulfillment. That’s how Royce rolls.

Felecia Stratton

E-commerce, Customer Service, Retail

Service With A Demand-driven Smile

As e-commerce and ominchannel raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform.

Air Cargo, 3PL, Lean, Ocean, Rail, Trucking

Reducing Freight Costs

As transportation prices rise, shippers are engaging in smart planning to reduce logistics costs.

Air Cargo, E-commerce, Economic Development, Customer Service, Retail, Ocean, Logistics I.T., Ports, Trucking, Transportation Infrastructure, Supply Chain Management, Transportation

Trends—October 2014

UPS makes major improvements to save Christmas; PANYNJ invests $5.5 billion to streamline port operations

E-commerce, Asia, China, Customer Service, Canada, Global Logistics, Retail, Partnership

Global Logistics—October 2014

Pilot program uses drones to deliver time-sensitive goods; Canadian government lines up two new bilateral trade agreements; Labor rights causing supply chain disruption; Using social media to understand carrier usage.

Paul A. Myerson

Lean, Supply Chain Management

A Lean and Agile Supply Chain: Not an Option, But a Necessity

Companies can benefit from have a hybrid supply chain that is not only Lean, but also agile.

An executive finds one path blocked and considers an alternative

E-commerce, Asia, Global Logistics, Risk Management, Supply Chain Management

Global Logistics—September 2014

Plan now to avoid supply chain disruptions from the latest Icelandic volcano eruption; Australia struggles with home delivery challenges; EU and China sign landmark customs agreement.

Keith Biondo

E-commerce, Inventory Management, Retail, Logistics I.T.

The New Retail: Three Legs to Stand On

Retail operations need support from e-commerce, IT, and logistics execution.

Google Shopping Express driver and delivery van

E-commerce, Expedited Shipping, Partnership, Risk Management, Trucking

Trends—August 2014

Google and Barnes & Noble partner to provide same-day book delivery; Shippers prioritize day-to-day problem-solving over contingency planning; APICS and SCC merge; Transplace identifies four areas key to preferred shipper status

Port of Hamburg

E-commerce, Cross-border Trade, Canada, Global Logistics, Ocean, Ports, Rail

Global Logistics—August 2014

DB Schenker tests silent brake blocks; India changes policy for e-commerce foreign investment; Canada opens Customs Self Assessment preferences to U.S. shippers; Global steamship lines raise rates; European ports struggle with congestion and larger ships

Paul A. Myerson

Lean, Logistics I.T.

Selecting the Right Technology to Support Your Lean Operations

Before choosing enterprise solutions, companies should conduct intensive requirements research.

E-commerce, Inventory Management, Retail, Supply Chain Management

New Retail Strategies: It’s a Store! It’s a Site! It’s a Warehouse!

Retailers are modifying their supply chain strategies in response to recent industry trends.

Workers in the KaiKini Bikinis production facility

E-commerce, Inventory Management, Retail, Logistics I.T., Supply Chain Management

Diving Into Multi-Channel Fulfillment

Kaikini Bikini manages growth with integrated inventory control and shipping.

Keith Biondo

E-commerce, 3PL, Retail, Supply Chain Management

3PL e-Volution Continues

Online retailers such as Amazon and eBay are expanding their offerings to provide their vendors with logistics support.

Bruce Kulp, SVP of supply chain and refurbishment, Game Stop

E-commerce, Customer Service, Education & Careers, Reverse Logistics, Retail

Bruce Kulp Scores Big

When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.

CeMAT 2014 attendees observe an equipment demonstration

E-commerce, Asia, Canada, Global Logistics, Materials Handling, Latin America

Global Logistics—July 2014

CeMAT 2014 showcases the latest materials handling innovations; Alibaba buys stake in Singapore Post; Paris looks to reduce city speed limits; Canadian rail industry begins phasing out DOT-111 tankers amid crude-by-rail boom; EU and China sign Customs agreement; Chinese food imports continue to grow; Nigeria looks to resurrect defunct national steamship line; Latin America is the world’s fastest growing market for software; Maersk Line voice support for Nicaragua Canal proposal.

Paul Thompson

3PL, Lean, Partnership, Supply Chain Management

The Evolution of Enterprise Logistics

Enterprise logistics providers are developing solutions that fuse data elements for insights that enable decisionmaking.

Two hands comprised of gears grasped in a handshake

E-commerce, 3PL, Distribution, Retail, Supply Chain Management

The Mechanics of 3PL Partnerships

Partnerships between four shippers and their 3PLs demonstrate logistics outsourcing strategies.

Bob McKee

E-commerce, Inventory Management, Retail

Optimizing the Fashion Supply Chain

Fashion businesses must react instantly to fashion shifts and focus on getting goods to consumers quickly.

Paul A. Myerson

Lean, Retail

Lean Retail: It’s About Time – and Money

Retailers can identify and eliminate waste from their retail strategy, merchandise management, and store operations.

Lean

Lean: Winning Strategies for Cutting Waste

With Lean tools and processes, companies can reduce waste in their supply chain operations.

Paul A. Myerson

Inventory Management, Lean, Supply Chain Management

Streamlining Inventory Through SKU Rationalization

The number of stockkeeping units has increased considerably. Doing an ABC analysis helps eliminate unneeded inventory.

Illustration of connected points

E-commerce, 3PL, Distribution, Retail, Site Selection, Warehousing

E-Commerce DC Site Selection: Connecting the Dots

E-commerce retailers choose specialized distribution centers near parcel carrier hubs and transportation infrastructure.

Paul A. Myerson

Inventory Management, Lean, Partnership, Supply Chain Management

Collaborative Programs: Not a Chore But an Opportunity

Programs such as vendor managed inventory (VMI) and efficient consumer response (ECR) fuel supply chain growth.

Cosmetics bottles

E-commerce, 3PL, Distribution, Inventory Management, Retail, Packaging

Cosmetics Logistics: The Beauty of an Optimized Supply Chain

Cosmetics companies face challenges such as time- and temperature-sensitive shipments and retailer packaging requirements.

Illustration of expedited courier

E-commerce, Expedited Shipping, Last Mile Delivery

Same Day Delivery: The Amazing Race

Garrick Pohl of Zipments discusses how the company facilitates same-day delivery.

relaxed crash test dummy

Automotive Logistics, Global Logistics, Manufacturing, Lean, Risk Management, Supply Chain Management

Automotive Logistics: The Upside of Resiliency

Collaborative risk management helps automakers and their supply chain partners protect against disruptions.

Chris Halkyard

E-commerce, Customer Service, Inventory Management, Retail, Materials Handling, Site Selection, Supply Chain Management, Warehousing

Setting the E-Commerce Gold Standard

Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.

Worker pulling packages off DSW's sortation system

E-commerce, Distribution, Inventory Management, Retail, Materials Handling, Picking Solutions, Warehousing

DSW Tries On New SKUs and Stocks

Retailer DSW's new replenishment materials handling solution improves inventory control and reduces in-store markdowns.

Lean, Labor Management

How to Deploy a Successful Improvement Program

Successful continuous improvement initiatives require focusing on achievable goals.

Curtis Greve

E-commerce, Reverse Logistics, Inventory Management, Retail, Supply Chain Management

Minimizing the Financial Impact of Peak Season Returns

Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.

E-commerce, 3PL, Customer Service, Retail, Supply Chain Management

Customer Service: Delivering the Royal Treatment

As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.

Keith Biondo

E-commerce, Customer Service, Retail, Supply Chain Management

Visions of Customer Service

Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.

Paul A. Myerson

Lean, Logistics I.T., Warehousing

Tapping Technology To Improve Lean Warehouses

Tools such as electronic data interchange (EDI) and advanced picking solutions support lean supply chain operations.

Paul A. Myerson

Reverse Logistics, Lean

Putting a Lean Spin on Reverse Logistics

Managing reverse logistics with a Lean outlook can not only improve profitability, but also add value for customers.

Linda Taddonio

E-commerce

The Five New Rules of E-commerce and the Path to Successful B2B Online Sales

Business to business (B2B) e-commerce sites must be well planned to increase revenue and support a growing client base.

Paul A. Myerson

Lean, Labor Management

We’re All in This Together: Teamwork in a Lean Workplace

Building strong teams can facilitate Lean initiatives in warehouses and supply chain operations.

Paul A. Myerson

Lean

Reducing Defects and Errors: Don't Make the Same Mistake Twice

Apply Lean concepts to eliminate product defects and operator errors in supply chain and logistics operations.

Illustration representing Lean improvements

Lean, Supply Chain Management

The Lean Supply Chain: Watch Your Waste Line

Shippers and 3PLs have applied lean principles to remove waste from their operations and improve performance.

Felecia Stratton

Green Logistics, Lean

Getting Green, Going Lean

Demand-driven logistics practices are a perfect focal point to integrate green strategies with Lean methodologies.

E-commerce, 3PL, Distribution, Retail, Supply Chain Management

E-Fulfillment Strategies That Deliver the Goods

This story examines what customers want in an e-commerce operation and shares fulfillment strategies that merchants use to keep those customers happy.

John Haber

E-commerce, 3PL, Retail, Supply Chain Management

8 Ways to Strengthen Online Retailer Supply Chains

Monitoring contracts, delivery commitments, and contingency plans helps online retailers keep their supply chains running smoothly, writes John Haber of Spend Management Experts.

Paul A. Myerson

Lean

Are Your Processes Adding Value or Waste?

Value-added warehouse processes such as kitting and assembling may be introducing overprocessing waste into your supply chain.

E-commerce, Retail

Trends—April 2013

E-commerce presents retailers with challenges and opportunities; Food regulation top of mind for 3PLs and shippers; Daktronics’ lean machine keeps production at home; Nike partners with Bluesign Technologies to facilitate sustainable sourcing program among supply chain partners.

E-commerce, Distribution, Site Selection

e-Commerce: Finding the Sweet Spot

Online retailers seeking new sites for DCs and warehouses need the transportation infrastructure to support a constant, rapid-fire flow of shipments – plus a capable workforce, affordable utilities, and business incentives to help them get the most from their investment.

Paul A. Myerson

Lean

Plan Ahead to Avoid Overproduction

Producing or purchasing too much inventory leads to waste and carrying costs. Companies can apply the Lean principle of Takt time to ensure the right level of product is on hand to meet customer needs.

E-commerce, Picking Solutions, Warehousing

Improved Warehouse Operations: Cause to Celebrate

A warehouse control system that integrates voice-directed picking technology, a high-speed sortation system, and scanning technology streamlined party goods supplier Oriental Trading Company’s picking, packing, and shipping operations.

Robert Martichenko

Lean

The Lean Supply Chain: A Field of Opportunity

The Lean Supply Chain is a system of interconnected and interdependent forces that operate in unison to accomplish overarching supply chain objectives, writes Robert Martichenko of LeanCor Supply Chain Group.

Foster Finley

E-commerce

Surveying the Home Delivery Landscape

Retailers and shippers need to find ways to meet consumers’ changing demand for home delivery services, while maintaining adequate margins and finding new avenues for continued growth, writes Foster Finley of AlixPartners.

Jeffrey B. Graves

E-commerce, Warehousing

Maximizing Productivity in E-commerce Warehousing and Distribution Operations

Continuous e-commerce growth has prompted an increasing number of retailers to use third-party logistics (3PL) providers for handling their direct-to-consumer fulfillment. Jeffrey B. Graves of Sedlak Management Consultants explains that for retail logistics executives, assessing 3PL capabilities that best fit their company’s requirements can be a challenge, yet critical for optimum return on investment (ROI)

Paul A. Myerson

Lean

Playing the Waiting Game

Identify the sources of delay to reduce the time workers spend waiting for instructions and supplies. Lean tools such as Kanban and Total Productive Maintenance can help, writes Paul A. Myerson.

Keith Biondo

E-commerce, Retail

Retailers Rebalance Time vs. Cost?

Velocity is more important than price for some consumers, perhaps giving some retailers another component to consider as they compete, writes Publisher Keith Biondo.

Jay Moris

E-commerce, Materials Handling

Sorting Out Savings Opportunities in Your E-Commerce Warehouse

Savvy distribution and supply chain managers should be looking at sortation and its related disciplines as a means of addressing problems and achieving savings, writes Jay Moris of Invata Intralogistics.

E-commerce, Retail

Holiday Stocking: Preparing for the Seasonal Retail Rush

Strong forecasting, careful vendor management, solid partnerships with carriers and optimized use of labor and equipment all help retailers manage the year-end holiday rush.

Paul A. Myerson

Lean, Supply Chain Management

Eliminating Wasted Motion

Lean concepts such as 5S, Visual Workplace, and Kanban help reduce motion waste to create safer, more efficient workplaces.

Paul A. Myerson

Lean

Minimizing Wasted Movement

Eliminating unnecessary movements in warehousing operations goes a long way toward improving your supply chain’s Lean profile.

E-commerce, 3PL, Inventory Management, Retail

You Are Everywhere: Mapping the New Retail Supply Chain

Multi-channel apparel retailers such as Nordstrom use strategic inventory management, order fulfillment, transportation management, and reverse logistics to meet customer demand.

Paul A. Myerson

Lean

Inventory…What a Waste

Carrying excess inventory ties up valuable capital and warehouse space. Using lean tools to analyze and optimize inventory levels helps companies operate more efficiently.

Robert Arndt

Lean, Materials Handling, Warehousing

Making a Business Case for Lean MHE

Applying lean principles to materials handling equipment purchases and configurations helps companies cut costs, writes Robert Arndt, Ryder Supply Chain Solutions.

Paul A. Myerson

Lean

The Journey to Continuous Supply Chain Improvement

Applying lean manufacturing principles to supply chain and logistics operations can help businesses reduce costs and gain efficiencies, writes Paul A. Myerson of LPA, LLC.

Jeff Boudreau

Lean, Labor Management, Logistics I.T.

Leveraging Lean and Labor Management

Using lean components as a foundation for labor management is a powerful way to increase productivity and reduce costs in a warehouse or distribution center, according to Ryder Supply Chain Solutions’ Jeff Boudreau.

Tod Yazdi

E-commerce, Retail

Dealing With Daily-Deal Sites

New e-commerce sites like Groupon and LivingSocial can bring huge sales volume in a very short period of time by reaching a targeted audience with appealing offers. Tod Yazdi of TAGGlogistics explains how shippers can work with fulfillment partners to make the most of this new opportunity.

Eric Lail

Lean

Tough Economic Times Require LEAN Logistics Solutions

Forward-thinking organizations are pursuing lean assessments to evaluate their supply chain, combined with innovative lean solutions to help them design the future state of their value stream, writes Eric Lail of Transportation Insight.

E-commerce, Warehouse Management Systems (WMS)

Integration: Making e-Fulfillment a Pet Project

Deploying a warehouse management system (WMS) on a software-as-a-service (SaaS) basis allowed online retailer PetFlow.com to manage its own fulfillment operations without a large capital investment.

Lean

Integration: Bucking Convention

Buck Knives’ lean integration has allowed the company to sharpen efficiencies in its manufacturing operation, increase output, and pull back production from China.

gold medal customer service

E-commerce, Customer Service, Retail, Warehousing

Superstar Service: Supply Chain Strategies Win Satisfied Customers

Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.

Keith Biondo

E-commerce, Expedited Shipping

@Home With Demand-Driven Logistics 

UPS My Choice, a new direct-to-home delivery service, turns consumers into inbound logistics practitioners.

Charlie Jacobs

Lean, Warehousing

Lean: The Next Best Thing to ‘Clip-and-Save’

Charlie Jacobs of APL Logistics explains the cost savings and efficiency benefits of implementing lean practices, as demonstrated by three warehousing case studies.

3PL, Lean, Supply Chain Management

Lean Six Sigma: Leaning by Degrees

Lean Six Sigma enablers and practitioners are using continuous improvement methodologies to squeeze cost and inefficiency out of the supply chain.

John Kuehn

E-commerce, Expedited Shipping, Temperature-Sensitive Goods, Retail, Transportation Management, Supply Chain Management

Flower Power: John Kuehn

ProFlowers' time- and temperature-sensitive shipments create plenty of challenges for John Kuehn, senior vice president of supply chain operations. Here's how he nips problems in the bud.

Keith Biondo

Lean, Supply Chain Management

Deere Customer

A lean manufacturing value chain sometimes carries the risk of falling behind demand, as John Deere discovered, but the alternative can be worse, writes Inbound Logistics Publisher Keith Biondo.

David Phillips

Lean, Logistics I.T.

Crack the WIP for a Leaner Supply Chain

Zebra Technologies' David Phillips explains how eliminating excess work-in-process waste improves your supply chain.

E-commerce, Distribution, Fulfillment, Inventory Management, Retail, Supply Chain Management

Managing the Amazon Effect

Whether online or in-store, customers expect an immediate and frictionless shopping experience, thanks to Amazon. To compete, you must level the playing field with experiences that keep customers coming back to your branded e-commerce site.

E-commerce, Technology , Warehousing

IN BRIEF: New Services & Solutions

New supply chain services and solutions in 2022.

Careers, Food Logistics, Demand Planning

Getting Into the Spirit of Things

Profile of Alexi Cashen, co-founder and CEO of Elenteny Imports

E-commerce, Retail Logistics, Reverse Logistics, Retail

Finding a Home for Holiday Returns

Record retail sales, including a growing share of online purchases (see chart), mean that more returns than ever are flooding warehouses. U.S. holiday retail sales were up 8.5% compared to 2020, says data from Mastercard, and 66% of consumers will likely return at least one gift. At 18%, the e-commerce return rate is almost twice as high as retail returns overall.

E-commerce, Technology , Warehousing

IN BRIEF: New Services & Solutions

New supply chain services and solutions in 2022.

Aaron Hageman

E-commerce, Last Mile Delivery, Retail

Last Mile Predictions and Priorities

The continued demand and expectation for last-mile delivery will require new solutions to optimize a strained supply chain.

Kelly Blair

Careers, Labor Management

Is Labor Status Quo Crippling Your Operation?

Discover the ways your normalcy undermines business success and how to fix it.

E-commerce, Retail

Vertical Focus: Pet Supplies

From human-grade pet food to dog treats made with insect protein, here's what's trending in the pet product supply chain.

Careers, Education, Labor Management

Cultivating Supply Chain Talent

2021 will be remembered for labor challenges and shifts in thinking about employee engagement. These supply chain companies are leaning into educational opportunities and the profession’s societal impact to attract workers and increase job satisfaction.

E-commerce, Temperature-Sensitive Goods, Food Logistics

Food Logistics: Let's Eat!

The pandemic and shift to home dining and takeout changed the recipe for the food supply chain. Here’s how food companies are addressing new challenges.

E-commerce, Retail, Risk Management

What to Expect and How to Prepare for Peak Season

Here’s what you can expect from this year’s peak season and what you can do to avoid issues during this time.

E-commerce, Customer Service, Fulfillment

Improving CX: Going the Extra Mile

From e-commerce fulfillment strategies to warehouse layout to inventory approaches, here are the supply chain moves that translate to significant customer experience improvements, from the supplier’s customer to the end consumer.

E-commerce, Retail, Sustainability

How Can Recommerce Benefit Your Supply Chain?

Recommerce is a fast-growing service focused on reselling problem inventory to extract value from existing products and reduce the environmental impact of manufacturing and transportation.

E-commerce, Fulfillment, Retail

Dashing Through Soaring Holiday Sales

E-commerce sales will keep growing during the 2021 holiday peak season as consumers continue to buy online across all categories.

Keith Biondo

E-commerce, Cloud Computing, Technology

Twinning Your Supply Chain from Google

Google's two new supply chain management solutions—Supply Chain Twin and Supply Chain Pulse—provide a powerful business tool for small and mid-size enterprises.

E-commerce, Retail, Warehousing

For the Love of Dog

With pet adoptions soaring and consumer demand growing, makers of canine products increase production capacity and sniff out new delivery channels.

E-commerce, Inventory Management, Retail

What Retailers Should Add to their Holiday Checklist to Avoid E-Commerce Disruptions

It’s never too soon for retailers to start planning for the critical elements of the transaction process to ensure a successful holiday season and to avoid disruptions. Here are three items that should be on every online retailer’s holiday checklist.

E-commerce, Demand Planning, Retail

How can brick-and-mortar retail make a comeback?

Supply chain leaders answer this month's Good Question, discussing whether brick-and-mortar retail can make a comeback.

E-commerce, Inventory Management, Retail

Fresh Strategies for Rebuilding Retail

As e-commerce demand builds, online-only and omnichannel retailers alike lay the foundation for new partnerships and processes to keep pace, brick by brick.

E-commerce, Retail, Sustainability

Streamlining Retail Logistics

What companies need to do to streamline logistics operations and implement best practices so they will have the right inventory at the right location.

Spencer Smith

E-commerce, Retail, Visibility

5 Ways to Position Your Supply Chain for Retail Compliance Success

These five actions will help you meet retailers’ expectations and standards, from packaging and appointment scheduling to advanced ship notifications.

E-commerce, Last Mile Delivery, Retail

Amazon Delivery Drivers, Assemble!

Amazon is testing a premium service where shoppers can have their orders assembled upon arrival, as online furniture and houseware sales soar and shoppers make more big-ticket purchases online.

E-commerce, 3PL, Fulfillment

LEGACY at the Crossroads of America

As e-commerce continues to dominate the retail landscape, many logistics services providers are evolving their solutions to meet this new demand. One example is LEGACY Supply Chain, a third-party logistics provider focused on e-commerce fulfillment in the United States and Canada.

E-commerce, Careers

Overseeing the Shift to E-Commerce

Profile of Mike Honious, president and CEO, GEODIS in Americas

Justin Marx

Careers, Food Logistics

Meat Importer Carves Out Success

Because it imports and distributes to each level of the supply chain, including the last mile, Marx Foods has visibility into each supply chain link. In 2020, COVID taught it a lot about how to manage the supply chain in 2021.

E-commerce, Retail, Technology

Stord Closes $65 Million Funding Round, Expanding Its Cloud Supply Chain

Stord, a cloud supply chain services provider for retail and e-commerce brands, raised a $65 million Series C round led by venture capital firm Bond, bringing its total capital raised in the past six months to $100 million.

E-commerce, Retail

4 New Rules for Retail

While the grocery and home improvement sectors benefited from changes in consumer behavior during the pandemic, apparel and department stores struggled. Consequently, the following new rules will come into play for retailers in 2021.

E-commerce, Retail

Vertical Focus: Personal Care Products & Cosmetics

Take a look at what's trending in the personal care products and cosmetics supply chain.

Ken Bays

E-commerce, Retail, Sustainability

Achieving a Sustainable Returns Program

Reverse logistics can be an opportunity for retailers and CPGs with the right approach.

E-commerce, 3PL, Food Logistics

Working Like a Dog to Fill Pet Food Surge Orders

A niche pet food company thrives during the COVID-19 pandemic thanks to a long-standing partnership with its third-party logistics provider.

Brandon Buckley

E-commerce, Fulfillment, Retail, Technology

Speed, Reach & Flexibility Are Critical to Supply Chain Success in COVID Era

The growth of digital commerce is relentless, and the only way 3PLs can stay ahead is to adapt to market-driven needs to strengthen customers’ supply chains.

Careers, 3PL, Technology

BlueGrace Logistics Names Mark Derks As New Chief Marketing Officer

BlueGrace Logistics named Mark Derks as its new Chief Marketing Officer. Strategic investments in leadership team augments customer focus and value.

E-commerce, Retail

Home Improvement on a Winning Streak

The pandemic continues to boost sales for home improvement retailers as consumers spend much of their time at home. Total retail sales in the category were up 11% in July 2020 year over year according to the Department of Commerce.

E-commerce, Expedited Shipping

The Need for Shipping Speed

Consumers now make 58% of their purchases online since COVID-19 began compared to just 32% before the pandemic, and many will spend more for expedited shipping, a new survey says.

E-commerce, Retail, Technology

Vertical Focus | Retail

From mall grocery stores and athleisure sales to data-sharing with blockchain, this is what's trending in the retail supply chain.

Alicemarie Geoffrion

E-commerce, Packaging, Sustainability

Top Packaging Innovations Enable E-Commerce Growth and Sustainability

Packaging is one of the important processes within e-commerce fulfillment. Working with a 3PL such as DHL Supply Chain can help you develop packaging that improves sustainability, lowers costs, and delivers the desired customer experience.

E-commerce, Inventory Management, Retail

12 Ways of Christmas

From new hires to customer expectations, here's what's in store for shippers this holiday season.

E-commerce, 3PL, Warehousing

3PLs Play Pivotal Role

Order volumes increased by 81% for third-party logistics (3PL) providers supporting e-commerce since the lockdown began, according to data from 3PL Central's customer base. These are the highest order volumes per 3PL ever, on par with Black Friday in 2019.

E-commerce, Technology , Supply Chain Management

Getting Out of the Woods

COVID-19 radically changed the workplace and how supply chains operate. Shippers that scale their technical infrastructure, put the customer first, and improve the remote working environment will thrive.

E-commerce, Food Logistics, Retail

We Scream for Ice Cream

Consumers are screaming for ice cream, and retailers are refining their e-commerce tactics for this frozen treat. Take a look at some ice cream supply chain trends.

E-commerce, Temperature-Sensitive Goods, Food Logistics

Cold Storage Heats Up

Booming e-commerce and online grocery sales during the pandemic increased the demand for cold storage warehousing space in North America, but developers are not building fast enough to meet demand.

Ryan Richard

E-commerce, Food Logistics, Retail

Online Grocery Shifts into Hyperspeed

Here are three ways retailers can ensure e-commerce capabilities run efficiently by focusing on trading partner collaboration.

Chris Hoffmeister

E-commerce, Fulfillment, Retail

5 Actions to Navigate Through the Retail Landscape

To better prepare your company for the journey ahead, here are five actions to position your supply chain for the impact of market volatility.

E-commerce, Demand Planning, Retail

Retailers: It's Time to Act

While 43% of retailers say they're taking aggressive action to mitigate the effects of COVID-19, 38% are taking only some action, and 19% are taking a wait-and-see approach. Retailers should take aggressive action to address these five issues to mitigate the effects of COVID-19.

E-commerce, Demand Planning, Retail

Vertical Focus: Pet Industry

Read about the latest supply chain updates in the pet industry as COVID-19 continues to affect the way consumers shop online, people choosing to foster cats and dogs, and what they're buying for their pets.

E-commerce, Demand Planning, Supply Chain Management

5 Operational Actions Shippers Can Take to Build Resilience

Shippers can take these five operations-focused actions to build resilience and pave the way for success as they shift into the "operate" phase of the COVID-19 crisis—not only to efficiently operate in this new business environment, but also to prepare for the next phases of the crisis.

E-commerce, Legislation, Public Policy, and Regulations, Logistics

Supply Chain Labeling and Logistics: How to Deal with Customer and Regulatory Requirements

When it comes to logistics, the speed and convenience of e-commerce has led to changing expectations in the business-to-consumer sector. Meeting these expectations requires hitting an exact sequence of strict targets.

Brian Bourke

E-commerce, Expedited Shipping, Last Mile Delivery

True Next Day—Why It Matters

As retailers compete for the perfect delivery experience and consumers continue to pay premiums for speed and reliability, last-mile delivery is key for growth and profitability.

E-commerce, Technology , Warehousing

Warehouse 2020

E-commerce growth and warehouse labor shortages create the perfect storm for online retailers. Undaunted, companies face these challenges with ongoing technology, equipment, and warehouse space innovations.

E-commerce, 3PL, Finance

3PL Market Revenue to Cross $1.8 Trillion by 2026

Growing demand for low-cost services and a rapidly expanding e-commerce sector will boost the market valuation of third-party logistics (3PL) to $1.8 trillion by 2026.

E-commerce, Last Mile Delivery, Retail

Map Mishaps Throw Last-Mile Drivers Off Course

Almost all last-mile delivery drivers say they would be more effective if their maps were more accurate—this includes better meeting delivery windows and fewer parking tickets.

Careers, Education, Supply Chain

Making Sense of Supply Chain Education

Professors at some of the country’s leading supply chain education programs joined Inbound Logistics for a conversation about how they are preparing the next generation of professionals, whether they come from business programs or engineering schools, for tomorrow’s challenges.

E-commerce, Global Trade Management, Supply Chain

Gearing Up for a Bright Supply Chain Future

Logistics providers, retailers, and other global movers are using technologies and innovative business models to drive the supply chain efficiency and meet tomorrow's package volume demand, according to Deloitte. These are the three key pillars that will likely underpin the next-generation supply chain.

E-commerce, Last Mile Delivery, Demand Planning

Last Mile Delivery Strategies During COVID-19 and Other Supply Chain Disruptions

How do supply chain disruptions like COVID-19 impact the final mile, and how can retailers adjust their strategy? Some solutions include contactless delivery, offering accessible pickup points, and easing capacity constraints.

E-commerce, Last Mile Delivery, Retail

Crossing the Final-Mile Finish Line

E-commerce revenue in 2020 will reach $3.52 trillion—this explosion is forcing retailers to find faster and more convenient modes to reach the final mile.

Bob Malley

E-commerce, Cross-border Trade, Technology

Technology Can Cure the Parcel Crisis at the Border

As eCommerce continues to increase globally, shippers have to navigate customs to support their omnichannel strategy.

E-commerce, Food Logistics, Trucking, Technology

Most Read Articles of 2019

Take a look at the top ten Inbound Logistics articles that got readers buzzing in 2019.

E-commerce, Customer Service, Technology

The CX Files

This story looks at elements that produce excellent customer service and at some of the technology tools companies use to help them deliver excellent service to their customers.

Careers, 3PL, Logistics, Supply Chain

Building a Hub of Vision and Passion

Profile of Phil Yeager, president and COO, Hub Group

E-commerce, Reverse Logistics, Supply Chain

The Logistics of Liquidation

This story looks at the logistics of managing good through the reverse logistics and liquidation process. The goal is to recover as much value as possible from returned or unsold goods, and to keep product out of landfills.

E-commerce, Technology , Visibility

GOOD QUESTION | What's the 2020 supply chain buzzword or phrase?

Readers reveal the words and phrases that will have supply chain managers talking in 2020.

Careers, Supply Chain

Supply Chain Skills of the Future and How Organizations Can Prepare

A recent CEO survey cited “lack of appropriate talent and capability” as the top most inhibitor to a company’s digital progress. Supply chain organizations are no exception. The gap between the skills needed to compete in an increasingly digital world and those available in the organization is widening.

E-commerce, Logistics

The Impact of E-Commerce Growth on Logistics Companies

Consumers have become accustomed to extremely quick delivery and, as more retailers offer fast, free shipping options, logistics companies will need to adapt to the ever-increasing delivery pressures that align to evolving consumer expectations and preferences.

Careers, Supply Chain, Sustainability

Seeking Autonomy

What factors go into creating a successful supply chain? According to the EY Americas Supply Chain Reinvention Survey 2019, which surveyed senior-level supply chain executives on topics ranging from adopting technology, retaining leadership and talent, and prioritizing investment to supporting sustainability, here are the notable trends.

Careers, Risk Management, Supply Chain

Managing Risk and Building Resilience

Antonio Galvao, chief supply chain officer of DuBois Chemicals, recounts his history in global logistics and discusses what it takes to succeed.

Paul A. Myerson

Lean, Supply Chain

IBP and Lean: A Match Made in Heaven

Integrated Business Planning (IBP) uses an outside in type of thinking approach, which is more appropriate in today’s business world.

Pete Butler

Careers, Manufacturing, Supply Chain

Filling the Manufacturing Skills Gap

Applying gig economy principles and predictive analytics capabilities can efficiently and effectively fill manufacturing workforce gaps.

E-commerce, Retail, Supply Chain

Subcoms Focused on the Future

In a retail environment focused on customer experience and convenience, subscription commerce (subcom) companies are maintaining a foothold.

Careers, Supply Chain, Supply Chain Management

5 Supply Chain Myths—Busted

From Point A to Point Z, the supply chain provides fertile ground for persistent myths. Whether they concern job qualifications or day-to-day business practices, they merit some serious scrutiny.

E-commerce, 3PL, Supply Chain

Who’s Paying for Free Shipping?

While 3PLs and retailers have many options to compete in an Amazon world, inaction is not one of them. Amazon plans to invest an incremental $800 million in the second quarter alone to bring standard one-day shipping to Prime customers.

E-commerce, Inventory Management, Supply Chain

What to Look For When Taking Stock of an Inventory Management System

Careers, Education & Careers, Supply Chain

GOOD QUESTION | What's one supply chain myth you'd like to debunk?

Readers take on the misconceptions that persist about the supply chain and what it takes to be efficient.

Paul A. Myerson

Lean Logistics, Lean, Supply Chain

Managing Change in Turbulent Times

The rules that keep goods moving across borders are only going to get more complex. Staying compliant, let alone keeping track and making sense of scores of countries’ customs and compliance rules, international trade agreements, and a host of new pacts that will soon be coming online is a daunting task.

Careers, Supply Chain, Supply Chain Management

GOOD QUESTION | What’s the first thing you would do to address the supply chain talent gap?

Readers reveal the first action they would take to address the supply chain talent gap.

Careers, Supply Chain, Supply Chain Management

Leon Spencer: Oil's Well that Ends Well

E-commerce, Last Mile Delivery, Supply Chain

Last-Mile Logistics: How Sellers Can Make It a Strength and Not a Setback

The last mile is often the most challenging, costly, and technologically deficient portion of the delivery process. But as more and more consumers use e-commerce to order and ship everything from medicine to artwork, the shipping and logistics sector has to move to making last mile a strength and not a setback.

E-commerce, Cross-border Trade, Transportation

New Freight Train Could Boost Cross-Border E-Commerce in China

E-commerce, Last Mile Delivery, Supply Chain

Super-sizing E-commerce Deliveries

Companies that manufacture, sell, and deliver an increasing number of e-commerce oversize goods face a unique set of challenges when delivering to homes. Delivery teams not only need access to home interiors for set-up, they must also communicate in real-time with recipients so they’re home when orders are delivered. What’s more, they need far more customer service skills than the typical delivery driver.

E-commerce, Retail Logistics, Retail, Supply Chain

What Will Retailers Find Under The Tree?

3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024

Paul A. Myerson

E-commerce, Last Mile Delivery, Lean, Retail, Supply Chain

Store Delivery Keeps Retailers in the Game

The fulfillment part of multi-channel e-commerce is tricky; store delivery is one possible last-mile option.

E-commerce, Global Logistics, Logistics, Supply Chain

Do Buy, Says Dubai

E-commerce is booming and everyone wants a piece of the pie, including Dubai .

E-commerce, Last Mile Delivery, Logistics, Site Selection, Supply Chain

Primed for Amazon

In September 2017, Amazon announced plans to open another headquarters in North America. Called "HQ2," the facility will cost at least $5 billion to construct. Locations are going the extra mile to win the bid for HQ2.

David Holt

Careers, Education & Careers, Logistics, Supply Chain

Six Surefire Ways to Build a Logistics Workforce

A statewide, coordinated workforce development effort in Indiana has built a robust talent pipeline. Here’s how the state engages and prepares the next generation of logistics workers.

Careers, 3PL, Transportation Management

Finding the Right Strategy for Each Situation

Profile of Denis Reilly, president and CEO of Kenco Logistics

E-commerce, Global Logistics, Retail

E-commerce Retailers Target Germany

Approximately one-third of leading U.S. e-commerce retailers are planning to enter the German market in the next four years, according to a recent study.

Careers, Logistics I.T., Supply Chain, Transportation

BluJay Solutions CEO Doug Braun:
Leading with Compassion and Conviction

Profile of Doug Braun, CEO of BluJay Solutions

Careers, Education & Careers, Industry Associations, Education, Supply Chain Management

Recruiting Supply Chain Talent

New technologies, consumer demands, and the rise of the mobile workforce are shifting the business landscape quickly, and specialized workers in supply chain and logistics are more valuable than ever. Use these tips to plan and attract the industry’s future leaders.

E-commerce, Distribution, Fulfillment, Retail, Logistics, Logistics I.T., Supply Chain, Transportation

E-Commerce: The Great Retail Equalizer

This story looks at some of the trends and challenges associated with e-commerce today, and strategies for dealing with those challenges, through the eyes of one small retailer, one medium-sized and one large.

E-commerce, Retail, Logistics, Supply Chain

Report: Retailers are Hemorrhaging Costs from Premium Delivery Services

E-commerce, Fulfillment, Retail, Logistics, Supply Chain

E-commerce Fulfillment Survey Finds Evidence of Retailer Growing Pains

Ken Chrisman

E-commerce, Retail, Logistics, Packaging, Supply Chain

Thinking Inside the Unbox

Challenge yourselves to go beyond a great product and deliver an outstanding brand experience for your customers when they open your package for the first time.

E-commerce, Global Logistics, Retail, Logistics, Supply Chain

Study Finds U.S. Retailers Lead the Way in International Expansion


The retail industry's international expansion slowed a bit in 2016 from its strong pace of a year earlier as retailers adjusted to e-commerce and shifting exchange rates, according to CBRE Group Inc.’s international retail expansion study.

E-commerce, Retail, Logistics, Supply Chain

Study Finds Growing Demand for Retail Click and Collect

Click and collect has become a key component of retailers' overall e-commerce strategy. Nearly one third of shoppers purchased products online and subsequently picked them up at a store during the 2016 holiday season.

E-commerce, Logistics, Supply Chain, Supply Chain Management, Warehousing

E-commerce Logistics: Warehouse Slotting and Space Utilization

Slotting – determining the locations of your SKUs in your warehouse – used to be an easy concept. But in the new world of warehousing focusing exclusively to a large degree on e-commerce sales, this is no longer simple.

E-commerce, Food Logistics, Logistics, Supply Chain, Specialized Logistics

Same-Day Delivery Powers Grocery
E-commerce Revolution

E-commerce grocery delivery is seeing massive growth, and is expected to continue to shake up the traditional grocery industry as online grocery sales are forecasted to account for as much as 20% of all grocery sales by 2025.

Peter Sobotta

E-commerce, Retail, Logistics, Supply Chain

Finding Untapped Value in Product Returns

In today’s returns economy, retailers need to be able to separate the “good” return from the preventable one. To get better data on returns, here are three steps they can take.

Tony Coletto

E-commerce, Retail, Logistics, Third-Party Logistics, Supply Chain

How Small Retailers Can Compete with Retail Giants

To compete in today’s environment, small to medium players need to offer competitive supply chain and delivery services.

E-commerce, Retail Logistics, Distribution, Fulfillment, Inventory Management, Lean, Supply Chain Management

How can retailers compete with the logistics dominance of the e-commerce behemoths?

Readers share how they keep their smaller retail businesses competitive against massive-commerce companies.

E-commerce, Last Mile Delivery, Retail

Knock, Knock! SMBs Deliver the Final Mile

Small and mid-sized manufacturers and retailers are killing it in the middle and final miles.

E-commerce, Sourcing/Negotiations, Retail

Vertical Focus: Luxury Goods

From high fashion brands forgoing fur to surging jewelry sales, here's the latest on the luxury goods vertical segment.

E-commerce, Careers, Retail

Michael Shaughnessy: Honed for the Holidays

Michael Shaughnessy, senior vice president of supply chain with seasonal home décor retailer Balsam Brands, cultivates strong relationships with carriers and uses his 23-year military background to master timing and movement.

E-commerce, 3PL, Retail

Shippers Stock Up

As the pandemic continues to impact supply chains, retailers go shopping for third-party logistics providers to gain end-to-end control.

E-commerce, 3PL, Technology

Bright Ideas: 3PLs Manage Growth Through Innovation

By thinking creatively and embracing new solutions, third-party logistics providers support shippers through demand surges, labor shortages, cost increases, and capacity constraints.

John O'Kelly

E-commerce, Reverse Logistics, Retail

4 Tips to Master Reverse Logistics

Four tips to improve reverse logistics process.

Josh Jungwirth

E-commerce, Fulfillment, Retail

How to Combat Logistics Logjams

More than a year and a half into the pandemic, today’s logistics logjams are not expected to end anytime soon. That's why it's imperative brands today fortify their supply chains to best navigate the current environment and prepare for what unexpected challenges may lie ahead to limit future disruptions.

Clark Cassell

E-commerce, Fulfillment, Technology

Right-Sizing and Leveraging Fulfillment Automation

Automation, when correctly applied, should have two benefits: performing tasks with fewer people, and increasing the value of (remaining) employee tasks.

E-commerce, Food Logistics, Retail

Groceries Give Warehouse Automation A Lift

The global warehouse automation market continues to grow, largely driven by e-commerce retailers that sell groceries and general merchandise, such as JD.com, Amazon, and Target.

Careers, 3PL, Warehousing

Don't Say No and Never Give Up

To best serve those who serve, Lisa Mernin, director of operations at military equipment supplier ADS, doesn’t look for the cheapest partners; she looks for the best value and prioritizes customer service.

E-commerce, Ocean, Ports

North American Ports Runneth Over

With consumer confidence increasing and economies opening, goods are moving through North American ports at an unprecedented rate.

Careers, Retail, Transportation

Retailers, Suppliers, and the Ties that Bind

Kevin Williamson has led RJW Logistics Group through the pandemic by recruiting and cultivating top talent, aligning everyone on the same vision, and constantly thinking up innovations.

E-commerce, Retail Logistics, Retail

Retail Gets Back to Work

Workplace re-openings bring a host of new challenges to e-commerce retailers, including shifting from home to office delivery, predicting product mixes, and dealing with warehouse issues.

Careers, Education, Labor Management

Syfan Logistics 'Goes to College' to Solve Labor Challenge

Syfan worked with colleges and universities around its headquarters to develop a program to meet current hiring needs as well as build a foundation for the future.

Julie Colona

E-commerce, Last Mile Delivery, Retail

White Glove Services: When It's Time to Call In a Specialist

Julie Colona, Director, Forwarding Solutions and NVOCC at UniGroup, discusses why shippers might need a special commodities carrier, what to look for in a carrier, and how the business is evolving.

Keith Biondo

E-commerce, Demand Planning, Transportation

Other Reasons Why Supply Chain Stress Won't End Soon

Our "new normal" global consumption reality won't be ending soon. It's not just e-commerce—other factors augment long-term stress on your ability to marshal supplies and source transport to serve customers.

Jackie Jacobs

Careers, Trucking, Transportation

It's Time for Women in Transportation

While many women are looking to resume their careers, some of their best opportunities might be found in industries such as transportation, which has traditionally been filled by a predominantly male labor pool.

E-commerce, Technology , Transportation

Big Ideas for Small Companies

Small companies take big steps to navigate supply chain challenges.

E-commerce, Robotics, Retail

From Robots to Running Shoes

DHL Supply Chain and Locus Robotics helped Brooks Running meet consumer demand during the pandemic.

Dusty Dean

E-commerce, Manufacturing, Technology

Fixing Manufacturers' Broken Traditional Selling Processes

Manufacturing's traditional selling processes are broken. Our next chapter requires a savvy digital approach backed by a deep understanding of buyer expectations.

E-commerce, Fulfillment, Retail

Target Practices Faster Fulfillment

Instead of using carriers to ship all its online orders, Target is building its own team of dedicated delivery personnel to get packages to customers' doors even faster

John Haber

E-commerce, Labor Management, Warehousing

The Future of Warehouse Workers

Warehouse employment has reached new highs as e-commerce sales are higher than any previous point in time. Businesses may need to increase salaries by as much as 3.5% to compete for talent for such high-demand roles.

E-commerce, Warehouse Management Systems (WMS), Technology

Supply Chain Technology: The Age of Acceleration

Technology innovations help supply chain professionals access the qualities that can help them compete in a changed world: safety, visibility, flexibility, efficiency, and sustainability.

E-commerce, Retail Logistics, Retail

Retail Optimization Through a Revamped Network

With an expanding customer base and recent surge in volume, a CPG company turned to Hub Group to construct a dynamic solution. The 3PL streamlined the company’s handling process while increasing service levels.

E-commerce, Technology , Visibility

Boosting Supply Chain Visibility

With the explosion of e-commerce delivery demands and shifts in supply chain practices, visibility is more important than ever. Here are 10 tips to help you optimize your business.

Careers, Logistics, Supply Chain Management

Silencing Self-Doubt and Building the Next Generation of Women Leaders

In any field—but particularly male-dominated industries—it is important for managers and supervisors to challenge and encourage their young female workers. This is certainly the case in the logistics and e-commerce sector of which I am a part, both fast-growing and exciting fields that offer young women many opportunities.

E-commerce, Reverse Logistics, Retail

Reverse Logistics: It's All Coming Back to Me Now

Using reverse logistics strategies, shippers can recoup maximum value on a product when the first sale doesn't work out.

Mario Rivera

E-commerce, 3PL, Distribution

Accelerating Innovation to Meet Supply Chain Challenges

These three winning projects exemplify ID Logistics' mission to continually drive process improvements and boost service levels.

Careers, Humanitarian Logistics, Sustainability

Noted: The Supply Chain in Brief

Read the latest good works, sustainability efforts, mergers and acquisitions, new hires, and sealed deals happening in the supply chain in January 2021.

Careers, Distribution, Manufacturing

Tonya Jackson: Signed, Sealed, Delivered

A profile of Tonya Jackson, senior vice president and chief supply chain officer with Lexmark, a creator of imaging solutions and technologies. 

E-commerce, Retail, Technology

Macy's Parades Digital Lead

Digitally mature retailers better reacted to COVID-19 disruptions, finds a study by technology company Incisiv. Based on performance along the customer journey, the study names the top North American apparel retailers in digital maturity.

E-commerce, Demand Planning, Retail

What's the Holiday Sales Scenario?

The holiday retail season will play out in one of two ways sales-wise, both of which are lower than prior years. The gift that keeps on giving? E-commerce sales.

E-commerce, Retail, Technology

Consumers Set Their Sights on Visibility

With more consumers expecting to find, buy, and receive products wherever and however they desire, the need for retailers to optimize and elevate their supply chain capabilities is imperative for maintaining sales and brand loyalty.

Keith Biondo

E-commerce, Technology , Warehousing

The World Is Your Warehouse 3.0

LEO satellites will enable e-commerce companies to take orders from everywhere and anywhere, allowing all countries, developed or not, to share what we take for granted.

E-commerce, Food Logistics, Retail

Stirring Up Solutions

These companies are concocting innovative e-commerce solutions as alcohol sales flow online.

E-commerce, Demand Planning, Retail

3 Ways Retailers Can Fully Prepare for the Holiday Season

COVID-19 created a whole new world of retail, with more online orders, increased transparency, and a focus on scalable redundancy. Retailers that meet these three goals may have a joyful holiday season after all.

E-commerce, Fulfillment, Retail

Reshaping Retail

Agile and innovative retailers transformed their operations during COVID-19. Will their new fulfillment options and increased digitization go out of style as stores reopen, or will they become retail staples?

E-commerce, Retail Logistics, Retail

Retail Responds

To improve their supply chain resilience for future disruption, retailers must invest in flexibility, visibility, and automation

Chris Gutierrez

E-commerce, Economic Development, Distribution

Becoming the Next Leading Logistics Hub

Kansas City, which offers an appealing central location and established "inland port," provides a blueprint for distribution hotspots.

Paul A. Myerson

E-commerce, Distribution, Retail

Traditional Retail Supply Chains Tackle Omni Challenges

As e-commerce demand grew, retailers went from using small, existing distribution centers to opening entire fulfillment centers to combining omnichannel facilities. Paul A. Myerson discusses the advantages.

E-commerce, Risk Management, Supply Chain Management

How Will the Future Unfold?

As the coronavirus continues to disrupt global supply chains, Gartner developed three scenarios to help chief supply chain officers (CSCOs) prepare for recovery and make preemptive decisions to set up their organizations for success.

Eric Allais

E-commerce, Reverse Logistics, Warehousing

How Returns Impact the Warehouse and What You Can Do About It

While it’s easy to pass off returns as primarily an e-commerce or retail issue, the fact is it’s a challenge all distributors face.

E-commerce, Inventory Management, Retail

The Importance of Inventory Accuracy After COVID-19

Once the COVID-19 pandemic subsides and doors reopen, apparel and footwear retailers say their main concern is inventory accuracy—even over improving online order fulfillment and managing returns.

Robert Kriewaldt

E-commerce, Risk Management, Supply Chain Management

We Must Learn to Mitigate Supply Chain Disruption from Disasters

While the speed with which the supply chain was disrupted by the coronavirus pandemic put supply chain weaknesses on display, it has also shined a light on where we need to strengthen our capabilities to mitigate future disruptions. Here are some areas the supply chain must address moving forward:

Keith Biondo

E-commerce, Risk Management, Supply Chain Management

Staying Productive in Unproductive Times

Rather than wait for the next man-caused disruption or pandemic, smart business managers are extracting knowledge from a forensic investigation of their operations based on COVID-19 stress and kicking bad practices to the curb.

E-commerce, 3PL, Technology

3PLs Flex Their Tech Muscle

Increasing visibility, flexibility, and accuracy, these technological tools enable 3PLs to more effectively move, store, and fulfill shippers’ orders—even during supply chain disruptions.

Keith Biondo

E-commerce, Global Economy, Legislation, Public Policy, and Regulations

Flexing Muscle on China Trade Compliance

Inbound Logistics publisher Keith Biondo discusses whether e-commerce shipment enforcement will ensure that China complies with Phase 1 of the U.S.-China trade deal signed in January 2020.

Tony Sinton

Big Data, Careers, Technology

Preparing for the New World of Work

The supply chain workplace of today faces significant disruption and begs the question: What should businesses be doing to embrace these changes?

Careers, Retail, Supply Chain

How Does Coronavirus Impact the Supply Chain, and How Can Retailers Minimize Disruption?

The new coronavirus, or COVID-19, has impacted the supply chain by limiting access to employees, closing factories or slowing down manufacturers, and limiting access to logistics to move goods. Here are three ways in which retailers can minimize supply chain disruption as the virus progresses.

Careers, Food Logistics, Supply Chain Management

Taking a Dip Into Supply Chain Management

Frank Armetta, global vice president of supply chain with Sabra Dipping Company, discusses the hummus company's warehouse transformation, how he leads his team, and insight into his career journey.

E-commerce, Retail Logistics, Retail, Technology

What if General George Patton was Walmart’s CEO?

General Patton would survey the e-commerce battlefield where Walmart competes and conduct a threat assessment of every major competitor, especially Amazon.

Keith Biondo

E-commerce, Supply Chain, Supply Chain Management

What's the Word?

The hot supply chain words or phrases for the coming year and the concepts behind them.

E-commerce, Logistics, Supply Chain

VERTICAL FOCUS | Paper

As a result of recent trends in customer preferences, demand for printing and writing paper continues to drop. Over the past decade, production of printing and writing papers has declined by 6% annually.

E-commerce, Last Mile Delivery, Transportation

Urban Logistics

Where the e-commerce boom intersects with urban centers, logisticians get street—and space—smart.

E-commerce, Retail, Supply Chain

Halloween: A Scary Supply Chain

A look back at the scary supply chain that was Halloween 2019.

E-commerce, Retail, Warehousing

Warehouse Automation Growing, But For How Long?

New research from market intelligence firm Interact Analysis finds that, during the past few years, the warehouse automation market has seen double-digit growth rates driven in part by the rise of e-commerce and omni-channel retail. Here's what you need to know.

Gabrielle Griffith

Careers, Logistics, Transportation

Training: The Hidden Value-Add

Offering trade compliance knowledge to your customers is a tremendous value-add to helping them achieve their reasonable care goals.

E-commerce, Customer Service, Supply Chain

Building Brand Love

Supply chain efficiencies can support brand strategies in key ways.

E-commerce, Distribution, Technology

Best Buy's Shiny, New Supply Chain Strategy for the Holiday Season

Best Buy made its list and checked it twice, and it's ready to take on the holiday season with a new and improved supply chain.

Careers, Logistics, Supply Chain

7 Outstanding Women in Supply Chain and Logistics

Women are steadily advancing in supply chain and logistics. Here's how seven leading women in logistics got to the top of the field.

Careers, Logistics, Supply Chain

Communicating in Real Time, All the Time

Profile of Scott Pruneau, CEO of ITS Logistics, Sparks, Nevada

Careers, Supply Chain, Supply Chain Management

GOOD QUESTION | What's the most neglected part of the supply chain?

Readers reveal the parts of the supply chain that should gain more notice.

E-commerce, Supply Chain, Technology

Achieving Transportation and Logistics Success in the On-demand Age

With heightened consumer demand for rapid delivery showing no sign of slowing, companies and their transportation partners are under immense pressure to produce an unprecedented amount of consumer goods, while at the same time deliver positive shopping experiences.

E-commerce, Logistics, Supply Chain

Bringing Logistics In-House

Without an in-house delivery option, enterprises are often held back if they rely on external providers. Even if the third party helps them increase their sales volumes, they can end up being order rich but money and data poor. To provide an answer to these questions, enterprises need a platform that allows them to manage an in-house delivery service, while flexibly deploying third-party solutions as needed.

E-commerce, Retail, Supply Chain

No Light at End of Retail Tunnel

Careers, Logistics, Supply Chain

GOOD QUESTION | What advice would you give someone just starting out in logistics/supply chain?

Readers reveal the advice they would give to young people embarking on a supply chain/logistics career.

Keith Biondo

E-commerce, Logistics, Supply Chain

When Worlds Collide

Online retailers are winning in the market with all types of consumers, even in manufacturing industrial products.

Mohammed (Mo) Hajibashi

E-commerce, Logistics, Supply Chain

Today's Technology, Tomorrow's Demand

The trends affecting supply chains require an agile approach

E-commerce, Fulfillment, Electronic Data Interchange (EDI), Technology

Automated EDI Brings Benefits as Far as Eyebobs Can See

A direct, automated EDI connection between its ERP system and retail partners gives eyebobs 20/20 visibility to its omnichannel orders.

Chris Mehlfelder

E-commerce, Logistics, Supply Chain

Maximizing Global E-Commerce Profits

The trends affecting supply chains require an agile approach

E-commerce, Logistics, Supply Chain

Disrupting the Future of Grocery Retailing

What’s needed is a new retail model for grocery shopping.

John Richardson

E-commerce, Logistics, Supply Chain

The Game Has Changed—Time for a New Playbook - Transportation Insight, LLC

Shippers need a playbook that charts a strategy for obtaining better operational understanding while improving processes that most directly affect customer satisfaction.

E-commerce, Retail, Logistics, Supply Chain, Technology , Warehousing

Automation Is a Game Changer for
E-tailers

A majority of consumers have moved on to online shopping. According to a report by eMarketer Retail, in 2017, retail ecommerce sales worldwide increased by 25% over the previous year. What has really helped boost e-commerce, is the convenience of quick delivery. This adds to the purchase experience that is vital for sustaining customers over the long term. This is possible only when the retail operations are driven by technology integration and automation, across its entire supply chain.

E-commerce, Expedited Shipping, Fulfillment, Logistics, Technology

Holiday Shipping Guidance for 2018: Analyzing FedEx 2017 Holiday Ship-By Dates

To better understand when shippers should send their packages during the holiday season, GrandCanals, the market leader in analytics-driven fulfillment, is launching an AI-powered website at where companies can view holiday ship-by predictions for 2018, updated nightly. These predictions are determined by artificial intelligence and consider both historical and current shipping trends across the GrandCanals Delivery Performance tracking network.

E-commerce, Distribution, Logistics, Supply Chain

Growth in the Line of Beauty

The New NAFTA winners and losers; shippers need larger customs bonds; Panama Canal sets record annual cargo tonnage in fiscal year 2018; South Korea trade growth remains positive in Q4 2018; the EU countries importing the most coffee; Feelunique partners with SEKO Logistics for cross-border growth into China; first global network of ocean-bound plastics supply chains

E-commerce, Fulfillment, Retail, Warehousing

Keeping up with B2B Fulfillment Demands this Holiday Season

According to a recent report by CBRE, the average U.S. warehouse is about 34 years old. While this may seem relatively “young”, in our digitally-transformed world, any 34-year-old technology is practically a senior citizen. What’s more, within retail, the last five years has seen the rise of eCommerce as a preferred shopping method for consumers. It’s no surprise that the same CBRE report notes that U.S. warehouses are currently under significant strain to keep up with demand.

E-commerce, Retail Logistics, Retail, Supply Chain

What's Ahead for Retail Technology? Ask the Crystal Ball

3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024

E-commerce, 3PL, Manufacturing, Supply Chain, Supply Chain Management

Supply Chain Scorecards: A Tool for the Times

There’s a lot of interest in the industry right now regarding advanced technologies like blockchain and AI and the benefits they could bring to logistics operations – and with good reason. But, for all the promise these appear to hold, there are proven enhancement-focused tools already available – in particular, scorecards – that supply chain managers should take full advantage right now to ensure optimized performance across all supply chain functions.

Stevie Hay

E-commerce, Fulfillment, Logistics, Supply Chain

Rethink Fulfillment During Peak Season

Peak season is a great opportunity to determine where your warehouse priorities should lie. Here are the biggest stories to watch this holiday season.

Keith Biondo

Careers, Logistics, Supply Chain, Supply Chain Management

Talent Gap or Training Gap?

Workforce and career development are on the national radar and many companies are stepping up with financial, time and expertise commitments to accomplish the goals of developing the U.S. workforce for tomorrow.

E-commerce, Logistics, Supply Chain

Great(er) Expectations: Meeting E-Commerce Consumer Demands

Careers, Logistics, Supply Chain

Dean Z. Myers: Drinking It All In

A profile of Dean Z. Myers, vice president, global supply chain, technical operations and business development, The McDonald’s division of The Coca-Cola Company.

Careers, Logistics, Supply Chain

DSCO Dancer

Profile of Vance Checketts, COO of DSCO in Lehi, Utah

Sean Wilcox

E-commerce, Customer Service, Retail, Logistics, Supply Chain

Shipping and Delivery: How to Get it Right

Executing against the wrong e-commerce strategy – or not having a strategy at all – is a recipe for higher costs and lower customer satisfaction levels and can have a major negative impact on your business.

Careers, Logistics, Supply Chain

Moving Forward and Upward

Profile of David Goldberg, CEO of DHL Global Forwarding U.S.

Careers, Logistics, Supply Chain

Fail Fast, Then Move On

Jim Barnes did not have a mentor at the start of his career. "No one taught me how to become a leader," recalls Barnes, chief executive officer of enVista, an Indianapolis-based supply chain consultancy and software firm.

Careers, Logistics, Supply Chain

Erik Snyder Keeps His Spirits Up

Erik Snyder, president of North America supply and procurement with Diageo, oversees Diageo's end-to-end supply chain and procurement operation in North America, including sourcing raw materials, distillation, manufacturing, packaging, planning, and customer service.

John Sell

E-commerce, Retail, Logistics, Supply Chain

Returns in the E-Commerce Retail Supply Chain - MD Logistics

In recent years, a rise in e-commerce sales has led to an increase in the amount of items returned. This increase in returns creates a challenging situation for retailers and an opportunity for their 3PL providers.

E-commerce, Logistics, Supply Chain

Footwear Chain Steps Up E-Commerce Efficiency

Independent footwear chain Browns Shoes reduced order lead time and more quickly filled e-commerce orders with an order management system.

E-commerce, Last Mile Delivery, Logistics, Packaging, Supply Chain

E-Commerce Supply Chains in 2018: Millennial Consumers Most Concerned With Speed and Affordability of Deliveries

The e-commerce space is evolving quickly, and retailers must take care to consider consumers' shifting expectations, especially when dealing with younger shoppers.

Careers, Logistics, Supply Chain, Trucking

Bridging the Gap Between Women and Funding

Thirty women have become small business owners in the trucking industry thanks to the efforts of Expediter Services (ES), in conjunction with the Women in Trucking Association.

E-commerce, Logistics, Supply Chain

Footwear E-Tailers: Shoe Me The Money

As e-commerce continues to grow, footwear brands and retailers benefit from continually increasing sales. The challenge for e-tailers is to be profitable while dealing with fickle consumer tastes and product seasonality, a high return rate and large number of SKUs, and packaging that’s larger and bulkier than its parent category, apparel.

E-commerce, Logistics, Supply Chain

Manufacturers Take on Amazon

Careers, Logistics, Supply Chain

Jack Buffington: Here for the Beer

Jack Buffington, supply chain leader with MillerCoors and professor at the University of Denver, manages a complex beer supply chain.

Careers, Logistics, Supply Chain

Admiral of the Fleet

How John Burke, CEO of Armada reached his position and guides his company.

Careers, Logistics, Supply Chain

People and Culture First, Strategy Second

Dan Curtis of BNSF Logistics discusses his leadership strategies and priorities.

E-commerce, Fulfillment, Logistics, Supply Chain

Full-Service Fulfillment Solution Helps E-commerce Company Deliver - Saddle Creek

Saddle Creek helped allheart get orders out quickly, control costs, and keep up with demand spikes.

Paul Myerson

Lean Logistics, Lean, Logistics, Supply Chain

Don't Let Your Office Go to Waste

It can be easy to ignore the efficiency of administrative activities in the supply chain but office activities can constitute approximately 50 percent of the order to shipment lead time. Here’s how to apply lean tools to your office.

Careers, Logistics, Supply Chain

Sunset's Rising Star

When Lindsey Graves joined Sunset Transportation in 2006, the founder and CEO—who happens to be her father—asked her to learn the business by spending some time in every possible role. As the years progressed, that didn't mean dealing just with the company's freight operations.

Careers, Logistics, Supply Chain

Joel Kamp: Never Out of Gas

Profile of Joel Kamp, head of the bulk scheduling center, Americas region, with The Linde Group, a gases and engineering company

E-commerce, Logistics, Supply Chain, Technology

2018 Business Trends: For Better, For Worse

Investing in new and improved information technology and robotic process automation (RPA), talent shortages, and trade protectionism are predicted to be the top trends in service delivery for 2018 and the next several years, according to the latest quarterly KPMG Global Insights Pulse survey.

E-commerce, Logistics, Supply Chain

Competing With E-Commerce Giants

Despite the highly competitive environment, it’s possible to compete with e-commerce giants. It just takes creativity, a strong, optimized supply chain and, of course, excellent customer service.

Careers, Logistics, Supply Chain

What’s the most fun or interesting part about working in the supply chain?

Readers share the most fun or interesting part about their work in the supply chain.

Careers, Logistics, Supply Chain

Fueling Transportation Breakthroughs

Profile of Doug Mueller, CEO of Breakthrough Fuel, Green Bay, Wisconsin

Careers, Logistics, Supply Chain

Michele van Krieken: Formulating Supply Chain Clarity

Profile of Michele van Krieken, global supply chain manager with The Chemours Company

Steve Wilson

E-commerce, Logistics, Supply Chain

Supply Chain Strategy and E-Commerce Success - Unyson

Here are the six most important elements to consider when creating an item-specific supply chain strategy.

Careers, Logistics, Supply Chain

What Advice Would You Give Your Younger Self About Supply Chain Management?

Readers reveal what they would tell their younger selves about supply chain management.

E-commerce, Logistics, Ports, Supply Chain

Imports, E-Commerce Drive Industrial Real Estate Demand

Seaports are a vital economic engine for the United States and a huge driver of demand for industrial real estate. Imports represented 63 percent of the total loaded cargo volume in 2017 for the top 13 ports in the United States.

Careers, Logistics, Supply Chain

Logistics Jobs: Follow The Money

The rise of e-commerce, coupled with manufacturing and logistics facilities implementing robotics and other emerging technologies in the production process, has caused demand for digitally savvy workers with trade skills to skyrocket.

E-commerce, Logistics, Supply Chain

E-Commerce Trends

E-commerce is an increasingly powerful engine for growth, and offers the best opportunities for small and mid-sized businesses, according to research conducted by DHL.

E-commerce, Manufacturing, Logistics, Supply Chain

E-Commerce: Cultivating a New Logistics Landscape

E-commerce continues to mow down traditional business practices. To adapt, companies serving manufacturing, industrial, and retail customers are seeding their portfolios with new services, and not letting any grass grow under their feet.

Careers, Logistics, Supply Chain

Running a Global Organization Like Family 

Profile of Frank Guenzerodt, president and CEO, Dachser USA

Careers, Logistics, Supply Chain

Mike Parsley: Supply Chains Suits Him Well

Profile of Mike Parsley, senior vice president of distribution with Tailored Brands, Inc., a U.S.-based retail holding company for Men’s Wearhouse, Jos. A. Bank, and other men’s apparel brands.

Careers, Logistics, Supply Chain

Average Is for Other People

Profile of Derek Leathers, president and CEO of Werner Enterprises, Omaha, Nebraska

Careers, Logistics, Supply Chain

Howie Mann: Helping to Train a New Generation

Profile of Howie Mann, a founder and a board member with the Urban Assembly School for Global Commerce in New York City

Careers, Education, Logistics, Supply Chain

Core Competencies Every Supply Chain Manager Needs

In today’s complex marketplace, supply chain professionals need a varied set of skills and competencies to help their employers succeed — everything from a strategic orientation to a comfort with data and an awareness of social and environmental obligations.

Jonathan Tran

E-commerce, Logistics, Supply Chain

Inventory Strategies That Satisfy and Retain Customers

E-commerce, Logistics, Supply Chain, Transportation

Supply Chain Impatience: No Time To Wait

Artificial intelligence, hidden cameras, robots—These are not part of a new movie, but reflect daily life in a "hurry up" world of impatient consumers. Read how supply chains are adapting to serve a market increasingly driven by e-commerce and Amazon-like business models.

E-commerce, Global Logistics, Logistics, Supply Chain, Technology

Realigning Logistics

E-commerce, Logistics, Supply Chain

Shopper Expectations Outpace Retail Investments

Key findings from the 2017 Global Shopper Study

E-commerce, Logistics, Supply Chain

Acquiring Shipt Will Bring Target Shoppers Same-Day Delivery

Target acquired same-day delivery company Shipt.

Paul Myerson

Lean, Logistics, Supply Chain

Peak Season Planning: A Year-Round Venture

This year, you may want to start your holiday planning earlier with a more structured methodology. Here’s why.

Careers, Logistics, Supply Chain

Steve Ahern: Supply Chain Strategist

Profile of Steve Ahern, manager of supply chain operational design with BASF, a leading chemical company

Careers, Logistics, Supply Chain

The Son Also Rises

Profile of Ryan Wall, president and CEO of FHI (Freight Handlers, Inc.) in Fuquay-Varina, North Carolina

Keith Biondo

E-commerce, Manufacturing, Logistics, Supply Chain

Status Quo? No.

Status quo will not be the norm in 2018 as major and minor changes are brewing in business operations.

Careers, Logistics, Supply Chain

Meet a New Breed of Procurement Professionals

Keith Biondo

E-commerce, Logistics, Supply Chain, Technology

CX in the Era of Supply Chain Impatience

Transportation, logistics, and supply chain play an increasingly pivotal role in providing excellent customer service.

E-commerce, Retail Logistics, Retail, Supply Chain

Leveraging Supply Chain Automation to Meet This Year’s Holiday Shopping Demands

The holiday sales rush presents both an opportunity and a challenge for shippers as they navigate high-volume orders and expectations for next-day shipping. By leveraging supply chain automation, shippers can meet this year’s higher-than-ever consumer demands while staying competitive.

Nick Jensen

E-commerce, Fulfillment, Retail, Logistics, Supply Chain

5 Ways to Improve Fulfillment Center Efficiency

Here are five key considerations to remember when solving for improved efficiency in your fulfillment center.

E-commerce, Logistics, Supply Chain

Survey: Customers Place a High Priority on On-Time Holiday Shipping

Dr. David Widdifield

E-commerce, Last Mile Delivery, Logistics, Transportation

The Last Mile—History Repeating As Supply Managers Face Peak Season - Crane Worldwide Logistics

To prepare for this coming shopping season, supply chain managers need to engage key stakeholders to review current logistics operations and strategically assess whether or not they are prepared to meet existing consumer expectations.

E-commerce, Big Data, Manufacturing, Logistics I.T., Supply Chain

Consumer Behavior: The Missing Link

Retailers and manufacturers can unlock significant competitive advantage by leveraging consumer insights to make category decisions and create localized merchandising assortments.

Jonathan Tran

E-commerce, Retail Logistics, Inventory Management, Retail, Supply Chain

E-Commerce Commentary: Three Ways Shippers Can Improve Customer Satisfaction

Shippers should turn their attention to three frequently overlooked components of inventory record management to improve inventory accuracy and, ultimately, consumer satisfaction.

E-commerce, Retail Logistics, Retail

Supply Chain Commentary: Prepare for Mobile Commerce

Mobile commerce is expected to become a $250-billion market by 2020, with an increasing number of sales being done via smartphone apps, says the 2017 UPS Pulse of the Online Shopper. Here are key takeaways for retailers.

E-commerce, Retail, Logistics, Supply Chain

Supply Chain Goes Back to School

John Costanzo

E-commerce, Cross-border Trade, Canada, Legislation, Public Policy, and Regulations, Retail

U.S./Canada Trade Remains Strong, With Plenty of Opportunity for Growth - Purolator

John Costanzo of Purolator International discusses the latest trade trends between the United States and Canada.

Green Logistics, Lean Logistics, Lean, Logistics, Supply Chain, Sustainability

19 Steps to Creating a Lean and Green Supply Chain

Developing greener and more sustainable supply chains reduces the legal, financial, and reputational risks to which most companies are exposed, and has a positive impact on the bottom line.

E-commerce, Global Logistics, Logistics, Supply Chain, Supply Chain Management

3 Main Sources of Supply Chain Complexity

Once you understand where the complexities lie in your supply chain, you can get to the source of your problem and streamline issues to help your organization.

E-commerce, Retail, Logistics, Supply Chain, Transportation

Retailer Reduces Transportation Spend - Unyson

A retailer teamed up with Unyson to create an out-of-the-box solution for its growing supply chain.

E-commerce, Retail Logistics, Logistics, Supply Chain, Supply Chain Management

Apparel Logistics: Stepping Out in Style

This feature provides examines the supply chain challenges arising from some recent trends in the fashion industry, and looks at how brand owners and retailers are meeting those challenges.

Careers, Logistics, Supply Chain

Tim Miller: Serving It Up Fresh, Fast, and Casual

Profile of Tim Miller, vice president of supply chain with Smashburger, a leading fast-casual burger restaurant

E-commerce, Last Mile Delivery, Retail, Transportation

Winning Moves for the Last Mile

Take a look at the strategies that retailers and their service partners use to improve last-mile delivery for direct-to-consumer sales.

E-commerce, Pharmaceutical Logistics, Supply Chain, Warehouse Management Systems (WMS)

When Logistics Worlds Collide: Fashion History Predicts Future of Pharma Fulfillment

Larry Hotz, of WDSrx - Woodfield Distribution, LLC, draws from his experiences in the fashion industry to predict the future of the pharmaceutical supply chain.

E-commerce, Retail Logistics, Retail, Logistics

Walgreens Launches Home Delivery Program for Prescriptions

Walgreens is striving to become more consumer-friendly in an attempt to compete with e-commerce.

E-commerce, Expedited Shipping, Fulfillment, Logistics

How Shippers Can Relieve Consumers' Delivery Anxiety

Delivery anxiety is the anxiety consumers feel when they don’t know when they are going to receive their order or when shipping costs push the total order cost too high. Removing delivery anxiety, your single largest obstacle to converting orders, can result in an up to 20% increase in sales, happier customers, fewer calls to customer support, and an optimized delivery network.

E-commerce, Retail, Logistics, Supply Chain

Hone for the Holidays

Holiday preparations are in high gear with hiring sprees and e-commerce investments reported by retailers and logistics service providers alike.

Careers, Education, Logistics, Supply Chain

Examining the Workforce of the Future

Keith Biondo

E-commerce, Retail, Logistics, Supply Chain

Returning Experience

The war between the retail/e-commerce customer experience and increasing costs is heating up, thanks to the impact that rising transportation prices are having on the retail process. That trend plagues e-commerce players and retailers, both large and small.

Careers, Global Logistics, Logistics, Supply Chain

Finding Hidden Talent

Brian Bourke

E-commerce, Logistics, Supply Chain, Supply Chain Management

Thinking Beyond Home Delivery - SEKO Logistics

Consumer expectations are becoming increasingly demanding, and matching supply to demand is crucial for any successful supply chain.

E-commerce, Automotive Logistics, Packaging, Supply Chain

Supply Chain Efficiency: Packaging for the Automotive E-Commerce Era

To improve the bottom line and take advantage of the e-commerce automotive aftermarket sector’s rising popularity, OEMs should focus on the role packaging plays in supply chain efficiency.

Bill Keough

Careers, Education, Logistics, Supply Chain

Advance Your Career - SCTL at the University of Washington

Companies concerned with cost control, competitive differentiation, and innovation are more than ever seeking professionals who can drive substantive change.

Paul A. Myerson

Lean, Logistics, Supply Chain, Technology

Internet of Things to Come

The Internet of Things offers greater differentiation and innovation of the supply chain, which can lead to a competitive advantage.

E-commerce, Global Logistics, Logistics, Supply Chain

H&M Tries on Supply Chain Improvements

Retailer H&M will increase supply chain investments and continue cost control measures to address slow growth in 2017, and keep pace with e-commerce rivals.

E-commerce, Logistics, Supply Chain, Trucking, Transportation

Truckload Carriers and E-commerce: Serving the Middle Mile

E-commerce is redrawing the landscape for freight transportation. Do truckload carriers have a place in this new world of high-velocity supply chains, especially as shipments get smaller and delivery windows shrink?

E-commerce, Logistics, Supply Chain, Warehousing

E-Commerce Warehouses: SuperSize Me

E-commerce has driven a more than doubling of the average footprint of warehouses built in the United States since the early 2000s.

E-commerce, Logistics, Supply Chain, Trucking

LTL Carriers: E-Commerce Powerhouse

As more consumers choose e-commerce for a variety of goods, how are less-than-truckload carriers being impacted? Trucking companies are developing new strategies to serve retailers and manufacturers creating the goods that impatient consumers expect fast and free.

E-commerce, China, Automotive Logistics, Global Logistics

U.S.-Cuba Trade: Where Do Sanctions, Sourcing, and Compliance Meet?

U.S.-Cuba trade–The intersection of sanctions, sourcing and compliance; Chilean multinational logistics agency Agunsa has teamed up with Japanese shipping firm K-Line to form a dedicated automotive logistics company, KAR Logistics; UPS and SF Holding joint venture receives regulatory approval in China; Dubai introduces e-commerce center

Andrew Slusher

E-commerce, Education & Careers, Logistics, Supply Chain

Educating the Supply Chain - SMC³

Jump Start 2018 provides shippers, carriers, 3PLs, and other supply chain professionals with indispensable insights about trends and challenges in the wider logistics arena.

Felecia Stratton

Careers, Education, Supply Chain, Supply Chain Management

Masters of the Future

IL Editor Felecia Stratton was lucky to get an annual glimpse into the future of the logistics workforce—and can say with confidence that we’ll be just fine.

Rob Kriewaldt

E-commerce, Retail Logistics, 3PL, Logistics Solutions Providers, Retail, Logistics, Supply Chain

Recent Industry Disruptions Challenge, Improve Retail Logistics and Supply Chain - WSI

The retail industry needs to adapt an agile and visible supply chain to fulfill increasingly demanding consumer requests.

E-commerce, Distribution, Fulfillment, Logistics, Supply Chain

Distributors Step Up Their Game

Distributors continue to play a valuable role within many supply chains. At the same time, changing business models, and especially the rise of e-commerce, are prompting many to enhance the services they offer.

Lean, Manufacturing, Logistics, Supply Chain

Manufacturing is Returning to the United States

Chris Gutierrez

E-commerce, Economic Development, Logistics, Supply Chain

An Inside Look at Freight-Based Development in Kansas City

CVS Pharmacy, Amazon, and others have invested more than $456 million in warehousing and distribution centers in the KC region, adding 4,700 jobs since 2015. How has this mid-sized Midwestern region been so successful attracting logistics operations? Why are experts predicting continued growth?

E-commerce, Logistics, Partnership, Packaging, Supply Chain

New Packaging Innovation Center

UPS and Sealed Air’s new center will help solve e-commerce retailers’ packaging and shipping challenges.

E-commerce, Logistics, Supply Chain, Supply Chain Management, Transportation

Jennifer Daniel: Mastering the Art of Logistics

A profile of Jennifer Daniel, head of global logistics for Redbubble, an online marketplace that connects independent artists of graphic design, fine art, or photography with customers.

Andrea McFarling

E-commerce, Retail Logistics, Reverse Logistics, Logistics, Supply Chain

Minimize Returns While Improving Sales

Minimizing costs and even making a profit in reverse logistics is critical to an e-commerce company’s health. Here are some ways to do that.

Paul A. Myerson

E-commerce, Last Mile Delivery, Lean, Retail, Supply Chain

Store Delivery Keeps Retailers in the Game

The fulfillment part of multi-channel e-commerce is tricky; store delivery is one possible last-mile option.

E-commerce, Fulfillment, Retail, Logistics, Supply Chain

Engaging the Informed Consumer

Paul Thompson

E-commerce, Legislation, Public Policy, and Regulations, Logistics, Supply Chain, Technology

Accelerate Breakthrough by Helping Human Experts - Transportation Insight

While machine learning and predictive intelligence will shape this era, creative companies which value collaboration, human expertise and servant leadership can change the game.

Perry Belcastro

E-commerce, 3PL, Logistics, Third-Party Logistics, Supply Chain

5 Ways Your 3PL Can Help Meet E-commerce Challenges

A 3PL could offer benefits worth exploring to help you accommodate e-commerce growth.

Tim Casey

E-commerce, Retail, Packaging, Supply Chain, Sustainability

How Reduced Packaging Waste is Key to Sustainability

Shippers are turning to innovative solutions to reduce packaging waste and emissions as key components of their sustainability efforts.

E-commerce, Retail Logistics, Retail, Logistics I.T., Supply Chain

Supply Chain Commentary:
The Battle of Retail Titans

Amazon and Walmart are battling it out to conquer the last mile of the supply chain. It's important to note that this is not a competition for the grocery industry, but rather a battle of the distribution center.

E-commerce, Retail Logistics, China, Finance, Demand Planning, Supply Chain

Vertical Focus: Exercise Equipment

Planet Fitness is one fitness club company that has thrived in recent years, growing from 918 locations in 2014 to more than 2,200 in 2021. Here's a sampling of statistics about the fitness equipment industry, compiled by RunRepeat and other sources, that helps to illustrate its status today.

E-commerce, Distribution, Logistics, Retail, Partnership, Supply Chain, Warehousing

Cookware Company Stirs Up a Sizzling Supply Chain

Even after adding a third production shift to its foundry, Lodge Manufacturing Company couldn’t manufacture enough cast-iron cookware to fill orders. To meet demand, the family-owned business in southern Tennessee invested $85 million in a second foundry, a modern 212,000-square-foot distribution center, and the company’s first warehouse management system, mobe3 from EVS.

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