Multiculturalism can be the competitive advantage that makes the critical difference in the success of your supply chain operations.
Disappointing a customer doesn’t sit well with a retailer or store associate, and that sense of frustration is something retailers should be working to prevent, starting with these strategic supply chain enhancements.
Michael Shaughnessy, senior vice president of supply chain with seasonal home décor retailer Balsam Brands, cultivates strong relationships with carriers and uses his 23-year military background to master timing and movement.
Here’s how organizations within the supply chain ecosystem can take progressive actions to help bridge the gender gap and create a more equitable workplace across all roles and levels for women and working moms.
Profile of Amy Davis, vice president and president of the New Power segment of Cummins Inc., a global power leader.
To avoid career stagnation and advance with your evolving interests and desires, take a proactive approach following these 10 tips.
From e-commerce fulfillment strategies to warehouse layout to inventory approaches, here are the supply chain moves that translate to significant customer experience improvements, from the supplier’s customer to the end consumer.
Chief executive officer Arch Thomason basks in a mentor list 33 names long, lean principles, and a team of smart people to keep Sunland Logistics Solutions shining bright and set customers up for success.
About 99% of professionals aged 30 and younger say that working in supply chain is a quality career choice, according to a Penske survey, with 58% pursuing a supply chain career due to its beneficial societal impact delivering essential goods during the pandemic.
Jennifer Lyons takes her career to new heights with the NASA Deep Space Logistics Project, developing a supply chain in deep space and making it commercially viable for people to work and live there.
Marcia Brey, vice president of distribution at GE Appliances, used constant communication with the executive team and front-line workers to implement new safety protocols and keep all facilities running when the pandemic hit.
Profile of Marc Hansult, co-founder and co-chief executive officer with DRTR (Do The Right Thing) Apparel.
Your customer experience represents the primary touchpoint between your revenue and customers, so the experience you offer can make all the difference between short-lived success and true market longevity.
A profile of Sandeep Dalvie, global supply chain director in the titanium technologies business with The Chemours Company, a chemistry company and one of the top producers of titanium dioxide.
Jessica Tyler learned in her early career as a teacher that the best way to help people reach their potential is to have a relationship with them, which shaped her open-book leadership style as president of cargo at American Airlines.
In her previous role managing supplier relationships at Starbucks, Sylvia Wilks learned what good customer service really looks like. Now that she supplies customers at TireHub, she knows how to meet their expectations and build the national tire distributor’s customer-centric culture.
More supply chain jobs are readily available in the economy than there are people to fill them. A great way to take the next step in attracting supply chain talent lies within crafting a notable job title.
While more people are earning supply chain management degrees and certifications, it hasn’t been enough to fill current needs. We need to do our part.
If you deliver poor customer service, you’ll lose business. But you can turn things around with a serious commitment to meaningful change and work across your entire enterprise.
What makes one supply chain career move more impactful than another? We asked several supply chain professionals to share the moves that proved most significant.
A look at some of the strategies that shippers and their 3PL partners use to provide end customers with an excellent experience.
Ruan believes in developing strong partnerships by understanding our customers’ stories and continuing to improve our service as their needs evolve. And the best way to know if we are achieving that goal is to ask them.
Profile of Andrew Kirkwood, CEO, BluJay Solutions.
3PL MD Logistics becomes an integral part of retailers’ supply chains, focusing on both its customer’s experience and their customers’ experience.
As the country and global economy begin to recover, the question on everyone's minds is: “What will re-entry into the business world look like?” As companies transition into the “new normal,” implementing a CDX solution is of the utmost importance.
Leadership profile of Juliann Larimer, CEO of Peak-Ryzex
Globally, 85% of employees report that they’re not engaged at the workplace. Manufacturing, retail, and distribution teams can take three steps to ensure that employees stay engaged and thrive in their roles.
Staying connected with your team, remaining productive, and sticking to a schedule can go a long way when working from home. Here are six ways to stay sane when working remotely during an emergency like COVID-19.
Meet the women who are succeeding at high levels in their companies, driven by a passion for supply chain and logistics, self-confidence, authenticity, and the ability to untangle the spaghetti of information that drives business decisions.
By leveraging Kuebix and an integration with NetSuite, equipment parts importer Summit Supply ensures every order is shipped with the quickest, least expensive option to maximize savings and service.
Readers reveal the deciding factor in choosing a logistics provider: cost or customer service.
GM's executive director of global aftersales supply chain, warehousing, and logistics discusses her role and answers the big questions.
Lost visibility into your supply chain means lost value. The good news is that the right telematics and related technologies can help maintain powerful visibility and control over even the most complex global supply chain networks in service today.
Competition has never been tougher to obtain supply chain talent, forcing companies to rethink recruitment strategies. Here are some best practices for companies to integrate into supply chain talent recruitment.
project44 recently surveyed 750 consumers and 500 marketing executives to better understand where brands and consumers are aligned (and misaligned) on what makes a great delivery experience. The survey uncovered five compelling trends that all point to the emergence of the Delivery Economy.
Profile of Steve Sensing, president, Global Supply Chain Solutions (SCS), Ryder System.
Leaving a job to start a company is a high-risk/high-reward decision. For those transportation and logistics professionals who have been toying with the idea of entrepreneurship, there are some points to take into consideration to help make the right choices.
Estes Forwarding Worldwide’s Net Promoter Score Program directly supports its mission statement: to deliver the EFW Experience by exceeding expectations each and every time.
Profile of Debbie Lentz, president of global supply chain, RS Components and Electrocomponents.
As the supply chain exercises more influence over business outcomes, its managers are rising to top leadership positions. Supply chain pros with sights set on a corner office would do well to expand their skill sets and seek job experiences that prepare them for complexity.
Determining the strategic role of supply chain internships and decisions around post-intern hiring.
The impact of evolving consumer shopping behaviors on retailers and manufacturers is the focus of a new supply chain study by DiCentral, a B2B integration services provider, along with the Center for Supply Chain Research at Lehigh University.
Three steps manufacturing and logistics employers can take to attract the incoming millennial and Gen-Z workforce.
To address today’s logistics talent gap, we need to rethink how we rethink the pipeline for talent in our own companies.
DLS Worldwide’s CRM System provides customers with a simple interface in which shippers can find multimodal quoting, booking and reporting, shipment tracking, and invoice management with online payment options.
Profile of Kevin Nolan, founder and CEO of Nolan Transportation Group, Atlanta
Profile of Billy Duty, head of North American supply chain with BYK USA, Inc., a division of Altana, a specialty chemicals company
This story examines how e-commerce retailers use last-mile fulfillment strategies to gain competitive advantage.
Internships have traditionally provided a short-term opportunity, but colleges and universities are experimenting with apprenticeships as a way to develop and attract supply chain talent.
Profile of Brent Beabout, executive vice president of supply chain, Nordstrom
Profile of Marianne McDonald, vice president, global transportation for Avnet, a $17.4-billion global technology distributor headquartered in Phoenix, Arizona
Readers share the leadership insights that have had the biggest impact on them.
James Welch, CEO of YRC Worldwide, discusses his leadership philosophy.
Chris Ward, vice president of supply chain with Church’s Chicken, focuses on delivering the right products at the right cost.
Profile of Dan Clark, founder and president of the logistics technology firm Kuebix, in Maynard, Mass.
People transitioning out of the military possess many skills that directly apply to a career in logistics. Yet a post-military career in logistics remains a largely untapped opportunity. Here’s how to change that.
Profile on Paul Nugent, director of logistics for Kitchen and Bath Americas with Kohler Co.
Profile of Rebecca Polan, CEO of REO Logistics in Huntington, West Virginia
As businesses look for ways to improve and optimize the supply chain with customers in mind, they need to factor in elements that will allow them to leverage the supply chain in order to fuel customer loyalty.
Leaders must create a culture where values - how people treat each other - are as important as results, every day.
These companies have the most likeable CEOs in the transportation and warehousing industry, according to a new report from Owler.
3PL provider Redwood Logistics was named one of Chicago’s Best and Brightest Companies to Work For for the fourth consecutive year.
Profile of David Congdon, CEO, Old Dominion Freight Line
Organizations looking to optimize supply chain and logistics functions should be on the lookout – there will be shifting demand for supply chain and logistics talent within the next decade. Here’s how to prepare.
Evaluating the continuing alignment of customer requirements, acceptable associated risk and service provider capability.
Working with a specialized transportation provider will save you time and headaches while keeping your customers happy and costs down.
A look at the metrics that shippers and their service providers use to evaluate the quality of customer service.
Take your logistics and supply chain career to the next level by understanding how your skills can impact an organization, networking with other industry professionals, and continuing to develop critical skills.
Readers choose between cost and customer service as the most important selection criterion for a carrier or supplier.
Some recent experiences provide hope that smart, dedicated and hardworking young professionals will fill the logistics talent gap.
As professionals who understand the entire process of manufacturing, shipping, and marketing products, and who recognize that suppliers can be closely aligned with the company’s goals and objectives, chief procurement officers help define a company’s competitive advantage.
Customer retention in today’s competitive marketplace is important. Thomas Griffin of DLS Worldwide offers the keys to customer retention.
Brands who never anticipated going global are finding that they all of a sudden are, thanks to the progression of e-commerce and increasing customer expectations.
Using the best logistics IT available, and partnering with world-class carriers and 3PLs, can help you find a better way towards supply chain success.
As entities responsible for brokering appropriate carrier rates, ensuring accurate quantities of orders and guaranteeing high quality of products, third-party logistics providers are extensions of companies’ brands.
Industry expertise is the most impactful way to positively affect customer service requirements.
Year after year, the IL 3PL survey reveals the importance of great customer service to shippers.
The accomplishments of the 2015 30 Under 30 Rising Supply Chain Stars demonstrate that the future of the supply chain management profession is in good hands.
Wholesale distributor Ideal Supply re-routed its delivery network through the cloud with the help of logistics technology provider Descartes.
An instant selling and ordering procedure could be a differentiator for industrial companies looking to boost their customers' industrial buying experience.
A real time tracking platform helps you revolutionize your logistics operations by improving service while reducing costs.
With so many choices available, varying freight, and small package shipping needs, the 3PL service offering needs to be about more than the transaction.
The true measure of customer service is what team members, carriers, and supply chain partners do when something goes wrong.
Lin Ding, procurement manager at Ultimate Medical Academy, manages a team with a shared focus on procurement, supplier management, and contract management.
The real value of a software partner can be found in the days and weeks that come after the learning phase. Most customers are looking for a positive experience to happen after the purchase.
Establishing the groundwork and collaboration are vital to developing the solutions needed for the significant workforce challenges faced by the transportation industry. A key part of the mission is to attract women to the traditionally male-dominated transportation profession.
Three retailers explain how they use logistics and other functions to deliver outstanding customer service.
Take these steps to help accelerate your logistics career.
Bobby Harris, President and CEO of BlueGrace Logistics, discusses the talent gap, entrepreneurship, the importance of keeping employees happy, and more.
Inbound Logistics editor Felecia Stratton discovers that change management is not only a supply chain challenge.
Sean Smith, supply chain director at Agropur Ingredients, is always up for a logistics challenge.
Tim Thoma, international logistics and compliance manager at Northern Tool and Equipment, is responsible for moving product purchased from overseas.
Inbound Logistics interviews XPO Logistics’ Brad Jacobs to discuss his vision for XPO Logistics, and shares insight into what it takes to be a successful leader in today’s business world.
Active participation in a professional association helps advance career growth and offers continuous learning.
In the past 20 years, companies have experienced a profound shift, and have dramatically increased their spending on external suppliers. This places the supply management function in the spotlight as a key driver of profitability. The better supply management teams are at selecting, overseeing, and collaborating with these partners, the stronger their organizations will be.
Retailers are implementing technology to more accurately forecast demand.
To help save money, shippers should build a strong relationship with their LTL carrier.
When it came time to face the ACE, HW St. John bet on an automated solution that streamlines processes and deals customers a winning hand.
A route planning systems can drastically reduce the time it takes to plan your transportation schedule. Other benefits include lower mileage and fuel usage, decreased carbon emissions, and increased customer service.
As e-commerce and ominchannel raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform.
Technology is enabling an unprecedented level of transparency and communication to help shippers and their logistics providers understand each other's operations, and collaborate in ways that were much more difficult in the past.
Geodis Wilson helps Alfa Laval deliver complex cargo to global destinations.
Profile of Leslie Dean, senior director, supply chain, at Menchie’s Frozen Yogurt.
UPS makes major improvements to save Christmas; PANYNJ invests $5.5 billion to streamline port operations
Pilot program uses drones to deliver time-sensitive goods; Canadian government lines up two new bilateral trade agreements; Labor rights causing supply chain disruption; Using social media to understand carrier usage.
Kevin Hickey, Vice President, North American Customer Service for Maersk Line outlines the benefits of performance metrics, and the impact they have on carrier relationships and ongoing improvements.
Executives at two leading companies weigh in on supply chain’s value to their organizations.
When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.
Many companies use social media to improve supply chain operations by connecting shippers and service providers.
Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.
As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.
Geodis Wilson helps integrated design technology company Dana Innovations expand its international supply chain.
Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.
Customer service is improving as some shippers and their service providers work to develop key performance indicators (KPIs) that measure customer service metrics.
Third-party logistics provider (3PL) Geodis Wilson helps apparel company Desigual establish its U.S. warehousing, distribution, and retail operation, and ensure shipment visibility and tracking.
Window and door maker Simonton partners with Cardinal Logistics for dedicated delivery to dealers and big box retailers across the United States.
Small companies face challenges in meeting the rules set out in vendor requirements manuals. Best practices help them comply with retailers’ supplier requirements successfully.
The use of new technology and tools—such as email, cellphones, and social media—allows shippers to stay involved, from order to final-mile delivery, no matter what the shipment, to create a superior customer service experience.
Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.
Distributor United Natural Foods Inc. worked with third-party logistics (3PL) provider Cardinal Logistics to consolidate from a multiple carrier network for its inbound logistics transportation to a dedicated contract carriage arrangement.
When Wells-Gardner Electronics Corporation outsourced its import and export shipping to Geodis Wilson, it reaped numerous supply chain benefits, such as reduced shipping times and improved shipment visibility, as well as avoiding duty and taxes.
Manufacturer Milo’s Tea Company outsourced its fleet to Ryder Supply Chain Solutions under a dedicated contract carriage arrangement. Benefits included reduced transportation costs, increased efficiency in managing seasonal surges, and improved fleet and driver reliability, which helped Milo’s better serve its customers.
Automotive component supplier IAC needed better control, visibility, and reporting to help weld its supply chain into a cohesive unit. ProTrans delivered innovation and customized solutions designed to control costs along IAC’s network.
John Rodeheffer of Zipline Logistics outlines how to find a 3PL that delivers "Golden Rule" customer service: who treat others as they want to be treated, with honest and transparent communication.
From traditional heavy goods shipments to the new influx of e-commerce-fueled home deliveries, the last mile plays a crucial role in the supply chain.
Logistics providers who work to understand shippers' needs help create customer service success, as illustrated by case studies involving Pep Boys, McCain Foods, and USG Corporation.
To survive and grow in today's demanding, competitive economy, companies must excel at both supply chain management and customer service.
When Boise Paper wanted to consolidate five Northeast region facilities into just one, it turned to Nexus Distribution for customer service excellence built on a sound implementation process.
Women’s apparel retailer Charming Shoppes praises the red-carpet treatment it gets from logistics partner Hyundai Merchant Marine.
A failure to communicate is the primary reason that 3PL relationships fall apart, according to Inbound Logistics' annual third-party logistics survey.
A new study from Descartes Systems Group shows the ongoing e-commerce growth and the importance of delivery performance for customers.
Profile of Alexi Cashen, co-founder and CEO of Elenteny Imports
Discover the ways your normalcy undermines business success and how to fix it.
2021 will be remembered for labor challenges and shifts in thinking about employee engagement. These supply chain companies are leaning into educational opportunities and the profession’s societal impact to attract workers and increase job satisfaction.
If the supply chain is to take on an enhanced role, companies will need to stop seeing it merely as a cost center from which to drive ever greater efficiencies.
Profile of Mike Honious, president and CEO, GEODIS in Americas
Because it imports and distributes to each level of the supply chain, including the last mile, Marx Foods has visibility into each supply chain link. In 2020, COVID taught it a lot about how to manage the supply chain in 2021.
BlueGrace Logistics named Mark Derks as its new Chief Marketing Officer. Strategic investments in leadership team augments customer focus and value.
In an volatile economic environment, shippers need reliable, cost-effective solutions to meet customer demand. Dedicated transportation solutions, which mitigate capacity risk and improve on-time delivery, can offer a solution.
Large companies invested $153.4 million to transform their supply chain in the past three years, but only 10% became masters in achieving a profitable customer experience.
To safeguard customer loyalty and drive sustainably innovative solutions, some supply chain experts are turning to the design thinking methodology, which focuses on four crucial behaviors.
Verst Logistics helped an arts and crafts supplies company address peak season challenges and growing sales by expanding its supply chain capabilities.
On top of surging e-commerce demand, small and mid-sized businesses are facing increased shipping costs, logistical challenges, and extended shipping times. Here are a few things you can do to recover.
When you combine consumer demand for deliveries at a breakneck pace, the historically tight labor market, and the unpredictability of the global trade landscape, e-commerce businesses must be just as fast as they are flexible to succeed today’s market.
Shoe retailer Shoe Station relies on Retail Pro 9 and other technology solutions to help employees provide top-of-the-line service and ensure customer satisfaction.
3PLs can become an ally for their customers in the event of a loss, damage, or delay, providing outstanding customer service and support.
Professors at some of the country’s leading supply chain education programs joined Inbound Logistics for a conversation about how they are preparing the next generation of professionals, whether they come from business programs or engineering schools, for tomorrow’s challenges.
A business looking to outsource part or all of its logistics to a 3PL should consider a variety of factors to identify a logistics provider that is part tactical service provider and part strategic business partner.
Profile of Phil Yeager, president and COO, Hub Group
A recent CEO survey cited “lack of appropriate talent and capability” as the top most inhibitor to a company’s digital progress. Supply chain organizations are no exception. The gap between the skills needed to compete in an increasingly digital world and those available in the organization is widening.
What factors go into creating a successful supply chain? According to the EY Americas Supply Chain Reinvention Survey 2019, which surveyed senior-level supply chain executives on topics ranging from adopting technology, retaining leadership and talent, and prioritizing investment to supporting sustainability, here are the notable trends.
Supply chain efficiencies can support brand strategies in key ways.
Antonio Galvao, chief supply chain officer of DuBois Chemicals, recounts his history in global logistics and discusses what it takes to succeed.
Applying gig economy principles and predictive analytics capabilities can efficiently and effectively fill manufacturing workforce gaps.
From Point A to Point Z, the supply chain provides fertile ground for persistent myths. Whether they concern job qualifications or day-to-day business practices, they merit some serious scrutiny.
New and noteworthy in the supply chain.
Readers take on the misconceptions that persist about the supply chain and what it takes to be efficient.
Readers reveal the first action they would take to address the supply chain talent gap.
Companies fixating on a single process frees people’s time and energy for other tasks, but established processes can cease to be a means to an end and become ends in-and-of themselves.
A statewide, coordinated workforce development effort in Indiana has built a robust talent pipeline. Here’s how the state engages and prepares the next generation of logistics workers.
Profile of Denis Reilly, president and CEO of Kenco Logistics
Profile of Doug Braun, CEO of BluJay Solutions
New technologies, consumer demands, and the rise of the mobile workforce are shifting the business landscape quickly, and specialized workers in supply chain and logistics are more valuable than ever. Use these tips to plan and attract the industry’s future leaders.
Rust-Oleum selected Celtic International, Transplace’s intermodal business unit, to provide intermodal and over-the-road transportation services for domestic shipments between its own facilities as well to its retailer customers.
Rowenta's sustainable product design, massive global inventory stock, rapid delivery of repair parts, and 3D printing technology combine to drive supply chain operations supporting an incredible commitment to customer service.
How big transportation is impacting global economics and mid-size businesses—an expert’s view on Uber Freight’s acquisition of Transplace.
To best serve those who serve, Lisa Mernin, director of operations at military equipment supplier ADS, doesn’t look for the cheapest partners; she looks for the best value and prioritizes customer service.
Kevin Williamson has led RJW Logistics Group through the pandemic by recruiting and cultivating top talent, aligning everyone on the same vision, and constantly thinking up innovations.
Syfan worked with colleges and universities around its headquarters to develop a program to meet current hiring needs as well as build a foundation for the future.
While many women are looking to resume their careers, some of their best opportunities might be found in industries such as transportation, which has traditionally been filled by a predominantly male labor pool.
In any field—but particularly male-dominated industries—it is important for managers and supervisors to challenge and encourage their young female workers. This is certainly the case in the logistics and e-commerce sector of which I am a part, both fast-growing and exciting fields that offer young women many opportunities.
In her previous role managing supplier relationships at Starbucks, Sylvia Wilks learned what good customer service really looks like. Now that she supplies customers at TireHub, she knows how to meet their expectations and build the national tire distributor’s customer-centric culture.
Read the latest good works, sustainability efforts, mergers and acquisitions, new hires, and sealed deals happening in the supply chain in January 2021.
A profile of Tonya Jackson, senior vice president and chief supply chain officer with Lexmark, a creator of imaging solutions and technologies.
C3 Solutions prepared to shift all users from their Adobe Flash product version to a brand new HTML5 platform, a comprehensive project with a firm and non-negotiable deadline
Although key logistics capabilities are needed to build and maintain successful e-commerce operations, few brands excel at them, according to a study from Geodis and Accenture Interactive.
Thomas Griffin, president at DLS Worldwide, discusses how partnering with a large, experienced logistics company can offer technology, agility, and customer service benefits.
Ten tips every digital retailer needs to know to streamline their e-commerce fulfillment process.
The supply chain workplace of today faces significant disruption and begs the question: What should businesses be doing to embrace these changes?
The new coronavirus, or COVID-19, has impacted the supply chain by limiting access to employees, closing factories or slowing down manufacturers, and limiting access to logistics to move goods. Here are three ways in which retailers can minimize supply chain disruption as the virus progresses.
As coronavirus continues to spread globally, new ramifications are revealed daily. How is the virus impacting e-commerce operations and the supply chain, and how can retailers respond?
Here are the top three ways data analytics and AI can transform your supply chain.
Frank Armetta, global vice president of supply chain with Sabra Dipping Company, discusses the hummus company's warehouse transformation, how he leads his team, and insight into his career journey.
This story looks at elements that produce excellent customer service and at some of the technology tools companies use to help them deliver excellent service to their customers.
A large pharma company teams up with Hub Group to achieve compliance with the best service at a reasonable cost.
Offering trade compliance knowledge to your customers is a tremendous value-add to helping them achieve their reasonable care goals.
Women are steadily advancing in supply chain and logistics. Here's how seven leading women in logistics got to the top of the field.
Profile of Scott Pruneau, CEO of ITS Logistics, Sparks, Nevada
Readers reveal the parts of the supply chain that should gain more notice.
A profile of Matt Cantatore, COO of Ollie, a national service that delivers healthy, high-quality pet food that it sells direct-to-consumers.
Readers reveal the advice they would give to young people embarking on a supply chain/logistics career.
This article first introduces Jim Bramlett’s Hassle Quotient score and how the internet has changed how companies compete, then focuses on how the Hassle Quotient applies to transportation and logistics.
This story explores some of the ways retailers use customer service to build customer loyalty, both in stores and in the e-commerce channel.
Workforce and career development are on the national radar and many companies are stepping up with financial, time and expertise commitments to accomplish the goals of developing the U.S. workforce for tomorrow.
A profile of Dean Z. Myers, vice president, global supply chain, technical operations and business development, The McDonald’s division of The Coca-Cola Company.
The trends affecting supply chains require an agile approach.
Profile of David Goldberg, CEO of DHL Global Forwarding U.S.
Jim Barnes did not have a mentor at the start of his career. "No one taught me how to become a leader," recalls Barnes, chief executive officer of enVista, an Indianapolis-based supply chain consultancy and software firm.
Erik Snyder, president of North America supply and procurement with Diageo, oversees Diageo's end-to-end supply chain and procurement operation in North America, including sourcing raw materials, distillation, manufacturing, packaging, planning, and customer service.
Thirty women have become small business owners in the trucking industry thanks to the efforts of Expediter Services (ES), in conjunction with the Women in Trucking Association.
Jack Buffington, supply chain leader with MillerCoors and professor at the University of Denver, manages a complex beer supply chain.
How John Burke, CEO of Armada reached his position and guides his company.
Dan Curtis of BNSF Logistics discusses his leadership strategies and priorities.
When Lindsey Graves joined Sunset Transportation in 2006, the founder and CEO—who happens to be her father—asked her to learn the business by spending some time in every possible role. As the years progressed, that didn't mean dealing just with the company's freight operations.
Profile of Joel Kamp, head of the bulk scheduling center, Americas region, with The Linde Group, a gases and engineering company
Readers share the most fun or interesting part about their work in the supply chain.
Profile of Doug Mueller, CEO of Breakthrough Fuel, Green Bay, Wisconsin
Profile of Michele van Krieken, global supply chain manager with The Chemours Company
Readers reveal what they would tell their younger selves about supply chain management.
The rise of e-commerce, coupled with manufacturing and logistics facilities implementing robotics and other emerging technologies in the production process, has caused demand for digitally savvy workers with trade skills to skyrocket.
Profile of Frank Guenzerodt, president and CEO, Dachser USA
Profile of Mike Parsley, senior vice president of distribution with Tailored Brands, Inc., a U.S.-based retail holding company for Men’s Wearhouse, Jos. A. Bank, and other men’s apparel brands.
Is outsourcing your fulfillment the best option for your business? Here are 15 important questions to ask a potential partner.
Profile of Derek Leathers, president and CEO of Werner Enterprises, Omaha, Nebraska
Profile of Howie Mann, a founder and a board member with the Urban Assembly School for Global Commerce in New York City
In today’s complex marketplace, supply chain professionals need a varied set of skills and competencies to help their employers succeed — everything from a strategic orientation to a comfort with data and an awareness of social and environmental obligations.
Here’s how to navigate disruptions in the supply chain and turn them into new opportunities.
Profile of Steve Ahern, manager of supply chain operational design with BASF, a leading chemical company
Profile of Ryan Wall, president and CEO of FHI (Freight Handlers, Inc.) in Fuquay-Varina, North Carolina
Profile of Tim Miller, vice president of supply chain with Smashburger, a leading fast-casual burger restaurant
While Artificial Intelligence is not a new concept, what has changed is the power of computing, cloud-based service options and the applicability of AI to supply chain and logistics.
Companies concerned with cost control, competitive differentiation, and innovation are more than ever seeking professionals who can drive substantive change.
IL Editor Felecia Stratton was lucky to get an annual glimpse into the future of the logistics workforce—and can say with confidence that we’ll be just fine.
Executing against the wrong e-commerce strategy – or not having a strategy at all – is a recipe for higher costs and lower customer satisfaction levels and can have a major negative impact on your business.