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Articles related to Traditional Retail Supply Chains Tackle Omni Challenges

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E-commerce, Retail Logistics, Distribution, Retail, Site Selection, Real Estate, Trucking, Transportation

Trends—October 2016

Rise of e-commerce changing logistics real estate landscape; Companies who don’t sell globally may be sacrificing profits; Many smaller fleets non-compliant with upcoming ELD mandate

Ryan Kelly

E-commerce, Distribution, Inventory Management, Logistics, Retail, Supply Chain

Balancing Inventory for a Better Customer Experience

With the growth of e-commerce, retailers have identified a potential opportunity to reduce working capital by thinning inventory at brick-and-mortar stores—opting instead to maintain major portions of inventory at distribution centers upstream.

Ryan Kelly

E-commerce, Distribution, Fulfillment, Retail, Logistics, Supply Chain, Supply Chain Management

Optimizing Inbound for Improved E-Commerce Fulfillment

A more comprehensive approach to supply chain management can help provide a great omni-channel experience that encourages customer loyalty and optimizes profitability.

E-commerce, Distribution, Fulfillment, Logistics, Retail, Partnership, Supply Chain

Girl Scout Cookie Sales Go Digital and Milk E-Commerce Innovation

The Girl Scouts of the United States of America (GSUSA) created and implemented a new way of taking and filling orders for its annual cookie drive. Here’s how it made sure cookie sales didn’t crumble.

Brent Daboub

E-commerce, Distribution, Retail, Logistics, Supply Chain, Technology

Why Parcel Sorting Automation Can't Wait

As e-commerce continues to surge, the case for automation is now too compelling to ignore. One good way to start can be to automate parcel sorting at local and regional distribution centers. 

Torben Kock

E-commerce, Distribution, Global Logistics, Retail, Logistics, Supply Chain Management

CPG Market Demanding More Flexible Logistics Solutions

E-commerce and omni-channel retailing have a major impact on supply chain and logistics needs, and customers have to make sure their supply chain is equipped to offer maximum flexibility.

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E-commerce, 3PL, Distribution, Retail, Supply Chain Management

The Mechanics of 3PL Partnerships

Partnerships between four shippers and their 3PLs demonstrate logistics outsourcing strategies.

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E-commerce, 3PL, Distribution, Retail, Site Selection, Warehousing

E-Commerce DC Site Selection: Connecting the Dots

E-commerce retailers choose specialized distribution centers near parcel carrier hubs and transportation infrastructure.

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E-commerce, 3PL, Distribution, Inventory Management, Retail, Packaging

Cosmetics Logistics: The Beauty of an Optimized Supply Chain

Cosmetics companies face challenges such as time- and temperature-sensitive shipments and retailer packaging requirements.

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E-commerce, Distribution, Inventory Management, Retail, Materials Handling, Picking Solutions, Warehousing

DSW Tries On New SKUs and Stocks

Retailer DSW's new replenishment materials handling solution improves inventory control and reduces in-store markdowns.

E-commerce, 3PL, Distribution, Retail, Supply Chain Management

E-Fulfillment Strategies That Deliver the Goods

This story examines what customers want in an e-commerce operation and shares fulfillment strategies that merchants use to keep those customers happy.

Distribution, Global Logistics, Retail, Logistics, Supply Chain

Enabling a Faster-to-Market Solution

Cath Kidston partnered with SEKO to expand the company’s inbound business from Asia to the UK and its distribution centers in Hong Kong and Shanghai supplying its international franchises.

John Watkins

E-commerce, 3PL, Retail, Logistics, Third-Party Logistics, Supply Chain, Technology

How 3PL Warehouses Can Capitalize on the Escalating Demands of Prospects and Customers

3PL warehouses are not only in demand, but in a position of strength. This provides 3PL operators a unique opportunity to build lasting relationships with key customers, suppliers, and retailers of their choice.

Spencer Moore

E-commerce, Retail Logistics, Fulfillment, Logistics Solutions Providers, Retail, Logistics, Supply Chain, Supply Chain Management

Walmart’s ShippingPass Has Ended. What Retailers Should Do Next.

The e-commerce race is only heating up. Here's what small to mid-size retailers should do to stay in the game.

E-commerce, 3PL, Education, Logistics, Retail, Site Selection, Supply Chain, Technology , Transportation

Download the Inbound Logistics Planner App Today

Find the right solutions, carriers and partners to drive efficiency in your supply chain operations and enable your enterprise to navigate the twists and turns, ups and downs of the coming year.

E-commerce, Retail, Logistics, Supply Chain

Omni-Channel Retail: Roadmap To Profit

Omni-channel retail supply chains are forging new paths to profitability. Here's what they look like.

E-commerce, Last Mile Delivery, Retail, Risk Management, Supply Chain

GOOD QUESTION | What’s your supply chain resolution for 2017?

Readers reveal the issues that could disrupt the supply chain…as well as their sleep.

Paul Thompson

E-commerce, Retail, Logistics, Supply Chain, Technology

Shaking Up the Brown Box: Big Winners in Supply Chain Evolution

Business to consumer demand is set to outpace supply in the marketplace. Those who can solve that problem will be the big winners in the next phase of supply chain management.

Todd Miller

E-commerce, Inventory Management, Retail, Logistics, Supply Chain

Solving the E-Commerce Puzzle

To overcome the challenges that e-commerce presents to the supply chain, shippers need to succeed at omni-channel fulfillment. From leveraging brick-and-mortar stores to deploying an order management system, here’s how they can compete in an e-commerce world.

Howard Rosenberg

E-commerce, Reverse Logistics, Retail, Logistics, Supply Chain

Rethinking Reverse Logistics for Online Apparel Returns

As physical shopping bags are being replaced by virtual ones, it’s important for retailers to update their policies and logistics strategies to align with consumer behavior and expectations.

Jessica Dankert

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Tackling Retail Logistics: Build Your Team First

The flexible supply chain of the future is full of opportunities and challenges. With the right team and talent on your side, you’ll be well positioned for success. Here’s how to get the right people.

Bill Ravenscroft

E-commerce, Retail Logistics, Distribution, Supply Chain

Getting Distribution Centers in Peak Season Shape

Distribution centers (DCs) play a key role in the overall success of each peak season, as supply chain professionals must meet the surge in consumer demand and fulfill orders efficiently. Here are 10 ways to help you identify and fill seasonal needs of distribution centers.

Nick McLean

E-commerce, Retail Logistics, Fulfillment, Retail, Logistics I.T.

How to Beat Amazon at the Retail and Supply Chain Game in 2017

With heavy competition from Amazon in both retail and supply chain logistics, retailers that don’t begin making changes and investments in omni-channel in 2017 will see serious repercussions by 2020. For starters, they must invest in distributed order management and enterprise wide inventory visibility.

Chris Jones

E-commerce, Retail Logistics, Fulfillment, Retail, Warehousing, Visibility

Getting the Goods on Logistics this Holiday Season

In time for the holiday season and other peak periods, retailers are stepping up their game in delivery, fulfillment, and warehousing technology to improve the effectiveness of existing resources.

Paul A. Myerson

E-commerce, Lean, Retail, Logistics, Supply Chain

How Supply Chain Strategies Impact
E-commerce Success

The emergence of e-commerce as part of a company’s omni-channel marketing program requires not only an agile, lean supply chain but also a strategy to get there.

Isabel DuPont

E-commerce, Retail Logistics, Retail, Logistics I.T., Supply Chain

Accurate Product Data Drives Supply Chain Systems

Supply chain applications stumble when the product data they’re using is inaccurate. Here's how to make sure data is consistent and comes from well-crafted and executed processes.

Matt Engle

E-commerce, Bar-coding Systems, Retail Logistics, Retail, Supply Chain Management, Warehousing

Using Tunnel Scanning to Meet
E-commerce Challenges

Consolidation warehouses typically contend with labeling inconsistency in e-commerce orders. Here's how to boost read rates for packages and avoid manual handling.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain, Technology

Retail Logistics: When Fast Isn't Fast Enough

This story looks at some recent trends affecting retail supply chains, including demand for speed and flexibility, ongoing emphasis on omnichannel marketing, and globalization.

Rob Kriewaldt

E-commerce, 3PL, Customer Service, Retail, Logistics, Third-Party Logistics, Supply Chain

Become an Extension of Your Client’s Brand

As entities responsible for brokering appropriate carrier rates, ensuring accurate quantities of orders and guaranteeing high quality of products, third-party logistics providers are extensions of companies’ brands.

E-commerce, Retail Logistics, Distribution, Technology , Warehouse Management Systems (WMS), Warehousing

Warehouse Makeover: Blueprint For Change

The warehouse design of tomorrow is flexing to meet the physical needs of basic warehouse operators as well as more highly automated e-commerce fulfillment centers.

Bruce Moore

E-commerce, Retail, Logistics, Supply Chain, Technology

Analyzing Freight & Logistics Operations

Disruption is coming to the freight and logistics industry. By seeing and understanding the full spectrum of operations, transport-oriented firms can survive and succeed in a dramatically changed environment.

Eric Allais

E-commerce, Distribution, Logistics I.T., Warehouse Management Systems (WMS), Technology , Warehousing

Two Key Factors Drive WMS Adoption Today

The warehouse management system (WMS) has emerged as a valuable tool for tracking and streamlining tasks, the workforce, and material/equipment flows. Here are two factors driving its adoption today.

Ken Wacker

E-commerce, 3PL, Third-Party Logistics, Retail, Supply Chain, Risk Management

Accelerating Enterprise Logistics With Top-Tier Multi-Modal Solutions

Logistics has evolved into a strategic business concern, driving enterprises to seek third-party logistics (3PL) providers with multi-modal capabilities for complete end-to-end integration.

E-commerce, Retail, Packaging

SWISH! Shippers Score with Small Box Deliveries

Companies are shipping ever-increasing volumes of small parcels as e-commerce grows. Read about the strategies that shippers and providers are using to offset the higher cost of small parcel delivery.

Brett Conner

E-commerce, Retail Logistics, Retail, Supply Chain

Naughty or Nice—Which Retailers and Delivery Services Will Make the Grade this Holiday Season?

The holiday season is well underway, increasing the pressure on companies to address transportation problems and change the outcome before they turn into costly errors.

Paul A. Myerson

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RFID: More Than Just a Better Barcode

Radio Frequency Identification Technology has a multitude of benefits that can have a significant impact on reducing and eliminating waste in the extended supply chain.

Jim Hayden

E-commerce, Retail Logistics, Retail, Supply Chain

Optimizing the Holiday Supply Chain With Reliable ETA

Timeliness is top of mind during the holiday season. Here's how analytics can help shippers meet delivery spikes and prepare their supply chains.

E-commerce, Asia, China, Global Logistics, Retail

How to Implement a Successful Retail Omni-Channel Logistics Operation in Asia Pacific

For any United States-based company interested in expanding its retail logistics operations outside of the country, Asia Pacific may be the most ideal location.

E-commerce, Import, Export, Global Logistics, Retail, Partnership

The Beauty of Global Logistics

EM Cosmetics brings its products to the global market through the use of international shipping and package consolidator MyUS.com.

E-commerce, Automotive Logistics, Retail, Logistics, Supply Chain, Transportation Management Systems (TMS), Technology

Trends—October 2015

Amazon’s Dash Replenishment Service gives industrial buyers a preview of how IoT may impact procurement; Private label sourcing faces new headwinds; Cloud Logistics debuts the latest twist in TMS deployments; CMA CGM launches first smart connected container ship; Automotive parts buyers are leveraging omni-channel options

Retail Logistics, Distribution, Global Logistics, Retail, Logistics

Reader Profile | Jeff Larson: A Gem of a Job

Jeff Larson, director of distribution engineering analysis at Tiffany & Co., works with the jewelry company’s international locations to help improve their operations.

E-commerce, China, Food Logistics, Global Logistics, Legislation, Public Policy, and Regulations, Logistics, Retail, Trucking, Specialized Logistics, Transportation

Trends—September 2015

New York State minimum wage directive may be a tipping point for automation in the fast food industry; Organic food recalls are on the rise; Alix Partners reports that nearshoring trend continues to grow; Pro truck interests take weight restriction fight in new direction; 2015 holiday shoppers are looking for options; The cash handling supply chain is poised to move from manual processing to scanning technology, thanks to the new GS1 US Cash Visibility Discussion Group.

Felecia Stratton

E-commerce, Retail, Technology , Warehousing

Just Another Brick in the Mall 

E-commerce is leaving a trail of brick-and-mortar debris in its wake.

E-commerce, 3PL, Last Mile Delivery, Reverse Logistics, Logistics Solutions Providers, Logistics, Third-Party Logistics, Retail, Specialized Logistics, Supply Chain Management, Transportation

Channeling the Brick and Click Dilemma

As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.

3PL, Distribution, Logistics Solutions Providers, Logistics, Third-Party Logistics, Retail, Logistics I.T., Warehouse Management Systems (WMS), Supply Chain Management, Warehousing

Retail Collaboration: It’s All in the Jeans

Work with a team of service providers to get a new retail distribution center up and running in only six months? We should all be so lucky.

Tom Caporaso

E-commerce, Retail

What Customers Expect in the E-Commerce Age

Online shopping has vastly changed the competitive nature of the retail market.

E-commerce, Education & Careers, Manufacturing, Retail, Logistics, Supply Chain Management, Transportation

Trends—March 2015

U.S. beef supply chain participants form partnership to improve sustainability; Manufacturers and retailers fail to adopt best-in-class processes and technology to address global complexities; Online retailers need to rethink how they align their distribution networks; Spot market rates dip seasonally as West Coast volumes catch up; Staples and Syracuse University partner to drive new research and innovation.

John Sell

E-commerce, Retail, Logistics, Supply Chain Management

How Omni-Channel Commerce Is Changing Traditional Supply Chains

Online and mobile commerce has shifted consumer behavior, as well as how products flow through the supply chain to the end user.

E-commerce, 3PL, Economic Development, Distribution, Logistics, Site Selection, Supply Chain Management, Warehousing

Site Selection & E-Commerce: Tapping Regional Excellence

E-commerce excellence and proximity to large population areas are the new drivers behind site selection for fulfillment centers.

Peter Zaballos

E-commerce, Inventory Management, Retail

Searching For the New Perfect Order

Retailers need new technologies and capabilities to operate in a new omni-channel world.

E-commerce, Logistics, Retail, Logistics I.T., Software-as-a-Service (SaaS), Supply Chain Management

The Luxury of Logistics Excellence

To expand its footprint in the luxury accessories market, Royce Leather indulged in a solution that connects it to new customers and streamlines fulfillment. That’s how Royce rolls.

Felecia Stratton

E-commerce, Customer Service, Retail

Service With A Demand-driven Smile

As e-commerce and ominchannel raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform.

E-commerce, Air Cargo, Economic Development, Customer Service, Retail, Ocean, Ports, Logistics I.T., Trucking, Transportation Infrastructure, Supply Chain Management, Transportation

Trends—October 2014

UPS makes major improvements to save Christmas; PANYNJ invests $5.5 billion to streamline port operations

E-commerce, Asia, China, Customer Service, Canada, Global Logistics, Retail, Partnership

Global Logistics—October 2014

Pilot program uses drones to deliver time-sensitive goods; Canadian government lines up two new bilateral trade agreements; Labor rights causing supply chain disruption; Using social media to understand carrier usage.

Customer Service, Distribution, Inventory Management, Manufacturing, Legislation, Public Policy, and Regulations, Retail, Supply Chain Management

From the Outside In: Supply Chain as Strategic Advantage

Executives at two leading companies weigh in on supply chain’s value to their organizations.

3PL, Economic Development, Distribution, Retail, Ocean, Site Selection, Ports, Rail, Trucking, Transportation Infrastructure, Supply Chain Management, Transportation

Star Search: Discovering the Best Site for Your Business

Determining the best location for a new or expanding business in an increasingly competitive and global marketplace is challenging. These locations offer a number of advantages when it comes to meeting today’s logistics and supply chain needs.

Distribution, Manufacturing, Retail, Supply Chain Management, Warehousing

Automation That’s Worth the Weight

When a merger required Nature’s Way to consolidate distribution facilities, it called on the services of system supplier The Numina Group for a new design and technologies. Today, the facility successfully distributes products to customers in 50 states, and overseas through five supply chain channels.

Keith Biondo

E-commerce, Inventory Management, Retail, Logistics I.T.

The New Retail: Three Legs to Stand On

Retail operations need support from e-commerce, IT, and logistics execution.

E-commerce, Inventory Management, Retail, Supply Chain Management

New Retail Strategies: It’s a Store! It’s a Site! It’s a Warehouse!

Retailers are modifying their supply chain strategies in response to recent industry trends.

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E-commerce, Inventory Management, Retail, Logistics I.T., Supply Chain Management

Diving Into Multi-Channel Fulfillment

Kaikini Bikini manages growth with integrated inventory control and shipping.

Keith Biondo

E-commerce, 3PL, Retail, Supply Chain Management

3PL e-Volution Continues

Online retailers such as Amazon and eBay are expanding their offerings to provide their vendors with logistics support.

Bruce Kulp, SVP of supply chain and refurbishment, Game Stop

E-commerce, Customer Service, Education & Careers, Reverse Logistics, Retail

Bruce Kulp Scores Big

When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.

Kevin X. Jones, vice president of inbound transportation at Walmart

Distribution, Global Logistics, Retail, Supply Chain Management

Rolling Back the Walmart Way

Kevin X. Jones, vice president of inbound transportation at Walmart, focuses on building transportation synergies.

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Distribution, Retail, Supply Chain Management, Transportation

Forecasting the Unexpected: Home Improvement Retailers and Emergency Response

When a natural disaster hits, consumers rely on home improvement stores for the products they need to repair or rebuild.

Bob McKee

E-commerce, Inventory Management, Retail

Optimizing the Fashion Supply Chain

Fashion businesses must react instantly to fashion shifts and focus on getting goods to consumers quickly.

Chris Halkyard

E-commerce, Customer Service, Inventory Management, Retail, Materials Handling, Site Selection, Supply Chain Management, Warehousing

Setting the E-Commerce Gold Standard

Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.

Curtis Greve

E-commerce, Reverse Logistics, Inventory Management, Retail, Supply Chain Management

Minimizing the Financial Impact of Peak Season Returns

Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.

E-commerce, 3PL, Customer Service, Retail, Supply Chain Management

Customer Service: Delivering the Royal Treatment

As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.

Keith Biondo

E-commerce, Customer Service, Retail, Supply Chain Management

Visions of Customer Service

Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.

John Haber

E-commerce, 3PL, Retail, Supply Chain Management

8 Ways to Strengthen Online Retailer Supply Chains

Monitoring contracts, delivery commitments, and contingency plans helps online retailers keep their supply chains running smoothly, writes John Haber of Spend Management Experts.

E-commerce, Retail

Trends—April 2013

E-commerce presents retailers with challenges and opportunities; Food regulation top of mind for 3PLs and shippers; Daktronics’ lean machine keeps production at home; Nike partners with Bluesign Technologies to facilitate sustainable sourcing program among supply chain partners.

E-commerce, Distribution, Site Selection

e-Commerce: Finding the Sweet Spot

Online retailers seeking new sites for DCs and warehouses need the transportation infrastructure to support a constant, rapid-fire flow of shipments – plus a capable workforce, affordable utilities, and business incentives to help them get the most from their investment.

Distribution, Retail, Warehouse Management Systems (WMS)

Inventory Replenishment: A Push in the Right Direction

Close-out retailer Tuesday Morning implemented Interlink’s WHSe-LINK warehouse management system to receive, store, and allocate its daily inbound shipments of unique SKUs.

Keith Biondo

E-commerce, Retail

Retailers Rebalance Time vs. Cost?

Velocity is more important than price for some consumers, perhaps giving some retailers another component to consider as they compete, writes Publisher Keith Biondo.

E-commerce, Retail

Holiday Stocking: Preparing for the Seasonal Retail Rush

Strong forecasting, careful vendor management, solid partnerships with carriers and optimized use of labor and equipment all help retailers manage the year-end holiday rush.

E-commerce, 3PL, Inventory Management, Retail

You Are Everywhere: Mapping the New Retail Supply Chain

Multi-channel apparel retailers such as Nordstrom use strategic inventory management, order fulfillment, transportation management, and reverse logistics to meet customer demand.

Tod Yazdi

E-commerce, Retail

Dealing With Daily-Deal Sites

New e-commerce sites like Groupon and LivingSocial can bring huge sales volume in a very short period of time by reaching a targeted audience with appealing offers. Tod Yazdi of TAGGlogistics explains how shippers can work with fulfillment partners to make the most of this new opportunity.

gold medal customer service

E-commerce, Customer Service, Retail, Warehousing

Superstar Service: Supply Chain Strategies Win Satisfied Customers

Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.

Distribution, Retail

Trends—March 2011

Amazon closes Texas distribution facility over sales tax dispute; Robert Guenther of United Fresh Produce Association comments on FDA Food Safety Modernization Act; U.S. General Services Administration rolls out green guidelines for government suppliers; Crossdocking use is on the rise

Distribution, Retail, Trucking, Supply Chain Management, Warehousing

How to Drive Collaborative Distribution

Collaborative distribution lets manufacturers, especially consumer product goods (CPG) companies, merge loads destined for the same end point to maximize trucking efficiency.

Distribution, Inventory Management, Retail

How to Develop a Direct-to-Store Delivery Model

A Direct-to-Store Delivery (DSD) delivery model helps consumer goods manufacturers gain speed and increase inventory turns.

Mike Marlowe

3PL, Distribution, Retail, Packaging, Supply Chain Management, Warehousing

Integrate Contract Packaging Into Distribution Operations to Cut Costs by 30%

By integrating contract packaging into distribution operations, companies can cut costs by 30 percent.

Keith Biondo

Distribution, Retail, Transportation Management, Supply Chain Management

Inbound 3.0 at Walmart

Inbound Logistics Publisher Keith Biondo outlines how Walmart is taking inbound logistics to the next level.

John Kuehn

E-commerce, Expedited Shipping, Temperature-Sensitive Goods, Retail, Transportation Management, Supply Chain Management

Flower Power: John Kuehn

ProFlowers' time- and temperature-sensitive shipments create plenty of challenges for John Kuehn, senior vice president of supply chain operations. Here's how he nips problems in the bud.

E-commerce, Customer Service, Distribution, Retail

E-Commerce: Delivering the Goods

A new study from Descartes Systems Group shows the ongoing e-commerce growth and the importance of delivery performance for customers.

Cross-Docking, Distribution, Technology , Supply Chain Management, Visibility

Orchestrating a DC Strategy That Won't B Flat

Thoughtful operational changes and technology solutions can help distribution centers tackle the current challenges, build resilience, and boost responsiveness.

Maureen Sullivan

Distribution, Finance, Demand Planning, Logistics, Supply Chain Management

Managing Working Capital Amid Product Shortages

The shift from “just-in-time” to “just-in-case” inventory management bears implications for working capital and requires distributors to adapt.

Spencer Smith

Cross-Docking, Demand Planning, Retail, Transportation Management

5 Tips for Finding the Right Retail Consolidation Solution

Using multiple vendors can leave you vulnerable to higher transportation spend, undependable delivery, and compromised customer relationships. Here’s how to find the right consolidator for your business.

E-commerce, Retail Logistics, Distribution, Fulfillment, Inventory Management, Lean, Supply Chain Management

How can retailers compete with the logistics dominance of the e-commerce behemoths?

Readers share how they keep their smaller retail businesses competitive against massive-commerce companies.

E-commerce, Global Economy, Asia, Demand Planning, Technology

E-commerce Growth: Slower but Hefty

Even as growth slowed from 2020's pandemic-fueled explosion in activity, the global e-commerce market still grew a robust 19.9% in 2021, according to Transport Intelligence (Ti). Indications are growth will slow but remain hefty.

Retail, Supply Chain

Vertical Focus: Toys

From McDonald's efforts to make its toy supply chain more sustainable to U.S. toymakers ready to reshore, here's the latest at play in the toys vertical.

E-commerce, Retail, Supply Chain

Solving the E-Commerce Equation

E-commerce complications are multiplying as labor constraints continue and capacity challenges persist. These logistics providers have a winning formula.

E-commerce, Sourcing/Negotiations, Retail

Vertical Focus: Luxury Goods

From high fashion brands forgoing fur to surging jewelry sales, here's the latest on the luxury goods vertical segment.

E-commerce, Health Care Logistics, Food Logistics

10 Best Supply Chain Companies of 2021

Get ready for another rollercoaster year. From limited transportation capacity to skyrocketing material costs to continuing supply chain disruption, here’s what to expect and what to do about it.

E-commerce, Retail

Direct-to-Consumer Gets Trendy

Direct-to-consumer (DTC) e-commerce has changed the way people shop for everything from razors to sofas, to the point where retailers with more traditional supply chains are catching on. New e-commerce brands and traditional retailers alike can follow these five DTC trends in 2022 to stay competitive.

Distribution, Transportation

The Year of Capacity

All signs indicate that 2022 will be the year of capacity—not just for air, ocean, ground, and final-mile parcel, but also in terms of labor and the customer experience, SEKO executives stressed in a media call discussing Chinese New Year's impact on the supply chain.

Retail

Where Do Consumer Loyalties Lie?

With 72% of consumers saying they will continue buying online via pickup or delivery, retailers need adequate local shipping processes as well as speedy delivery, says a recent report from SOTI.

E-commerce, 3PL, Retail

Shippers Stock Up

As the pandemic continues to impact supply chains, retailers go shopping for third-party logistics providers to gain end-to-end control.

E-commerce, Buildings and Structures

Noted: The Supply Chain In Brief

From Walmart's new fulfillment center in Mississippi to the latest supply chain awards recipients, here's what new and notable in the supply chain.

Retail Logistics, Retail

What's The Word? The Language of Logistics

Industry insiders and experts break down the language of logistics and essential terms in supply chain management.

Gregg Healy

E-commerce, Demand Planning, Retail

Is There an End to Amazon's Impact?

Amazon’s amazing levels of industrial absorption is just the beginning of a greater evolution of how brick-and-mortar retail, distribution and even manufacturing will continue to evolve.

John O'Kelly

E-commerce, Reverse Logistics, Retail

4 Tips to Master Reverse Logistics

Four tips to improve reverse logistics process.

Last Mile Delivery, Distribution, Retail

Pool Distribution Increases the Speed to Market for Fast-Fashion Giant

From line haul to the last mile distribution center, from intake to proof-of-delivery processes, SEKO Logistics streamlined workflows for a fast fashion giant.

Josh Jungwirth

E-commerce, Fulfillment, Retail

How to Combat Logistics Logjams

More than a year and a half into the pandemic, today’s logistics logjams are not expected to end anytime soon. That's why it's imperative brands today fortify their supply chains to best navigate the current environment and prepare for what unexpected challenges may lie ahead to limit future disruptions.

Finance, Retail, Transportation

Bringing Insight and Savings to a Retailer's Freight Spend

AFS helped an agricultural supply retailer achieve savings on parcel rates through spend optimization and LTL savings with a more flexible carrier mix.

Mike Glodziak

E-commerce, Fulfillment, Technology

Strengthening Omnichannel Capability to Address Fundamental Shifts in Consumer Behavior

Outsourcing supply chain operations to a 3PL partner is a strategic decision that enhances multiple levels of a business’s value chain.

Tim Smith

E-commerce, Retail, Warehouse Management Systems (WMS)

Reducing Small Parcel Shipping Costs: Here's Where to Begin

Good cartonization software uses the weight and dimensions of objects to select the correct sized carton, assisting with accurate shipping cost calculations in near real-time when the customer places an order, essential for any e-commerce site.

Steve Covey

E-commerce, Temperature-Sensitive Goods, Transportation

Key Habits of Highly Effective Cold Chain Shippers

Maintaining optimum cargo conditions and temperatures during transport takes experience and know-how. Here are four attributes of effective and reliable cold chain shippers.

E-commerce, Retail

Vertical Focus: Pet Supplies

From human-grade pet food to dog treats made with insect protein, here's what's trending in the pet product supply chain.

Jason Murray

E-commerce, Risk Management, Technology

Early Amazon Story Explains How to Create Resiliency

By reshaping technology to support multiple delivery partners, Amazon ensured a system with fewer late deliveries, better customer experience, and minimal system downtime or bottlenecks.

E-commerce, Retail, Risk Management

What to Expect and How to Prepare for Peak Season

Here’s what you can expect from this year’s peak season and what you can do to avoid issues during this time.

Distribution, Fulfillment, Technology

Boosting DC Productivity

Faced with increasing e-commerce complexity, distribution centers have to balance flexibility with efficiency. Here are the products, equipment, and systems that streamline DC operations.

Distribution, Partnership, Warehousing

Driving Growth Without Boundaries

Advanced Drainage Systems (ADS), a leading provider of water management solutions products, needed to expand its distribution footprint to meet demand. Here’s how DHL Supply Chain helped ADS amid a building boom.

E-commerce, Retail, Sustainability

How Can Recommerce Benefit Your Supply Chain?

Recommerce is a fast-growing service focused on reselling problem inventory to extract value from existing products and reduce the environmental impact of manufacturing and transportation.

E-commerce, Fulfillment, Retail

Dashing Through Soaring Holiday Sales

E-commerce sales will keep growing during the 2021 holiday peak season as consumers continue to buy online across all categories.

Retail, Sustainability, Technology

Vertical Focus | Sustainable Fashion

From eco-friendly indigo dyeing to a new sourcing platform, here's what's trending in the sustainable fashion supply chain.

Brenda Stoner

E-commerce, Fulfillment, Retail

Unlock Potential With Buy Anywhere, Deliver Anywhere

Buy Anywhere, Deliver Anywhere (BADA) capabilities will enable organizations to offer the services that meet consumers’ demands, increasing customer satisfaction and the organization’s bottom line.

E-commerce, Reverse Logistics, Retail

How to Optimize Your Supply Chain Before the Holidays

With consumer demand growing at a faster rate than many retailers can keep up with, it is imperative companies find a way to meet expectations and overcome the following challenges.

Careers, Retail, Transportation

Retailers, Suppliers, and the Ties that Bind

Kevin Williamson has led RJW Logistics Group through the pandemic by recruiting and cultivating top talent, aligning everyone on the same vision, and constantly thinking up innovations.

E-commerce, Retail Logistics, Retail

Retail Gets Back to Work

Workplace re-openings bring a host of new challenges to e-commerce retailers, including shifting from home to office delivery, predicting product mixes, and dealing with warehouse issues.

E-commerce, Retail, Warehousing

For the Love of Dog

With pet adoptions soaring and consumer demand growing, makers of canine products increase production capacity and sniff out new delivery channels.

E-commerce, Inventory Management, Retail

What Retailers Should Add to their Holiday Checklist to Avoid E-Commerce Disruptions

It’s never too soon for retailers to start planning for the critical elements of the transaction process to ensure a successful holiday season and to avoid disruptions. Here are three items that should be on every online retailer’s holiday checklist.

Julie Colona

E-commerce, Last Mile Delivery, Retail

White Glove Services: When It's Time to Call In a Specialist

Julie Colona, Director, Forwarding Solutions and NVOCC at UniGroup, discusses why shippers might need a special commodities carrier, what to look for in a carrier, and how the business is evolving.

Food Logistics, Fulfillment, Retail

Americans Take the Bait

As recreational fishing casts a wider net, equipment makers reel in new approaches to tackle supply chain challenges.

E-commerce, Demand Planning, Retail

How can brick-and-mortar retail make a comeback?

Supply chain leaders answer this month's Good Question, discussing whether brick-and-mortar retail can make a comeback.

E-commerce, Demand Planning, Retail

Supply Chain Predictions for 2021

The continued proliferation of third-party fulfillment options means Amazon and its shipping partners—FedEx, UPS, USPS, DHL, and regional couriers—will have a hard time keeping up with the volume. Will the trend continue? Here are some predictions for 2021.

LeRoy Burcroff

E-commerce, Rail, Transportation Infrastructure

Creating a Business-Friendly Environment

Here are four ways to create a logistics-friendly business climate that is a win-win for municipalities and developers alike.

Maggie Barnett

E-commerce, Fulfillment, Retail

It's Time for All Retailers to Go Hybrid

An emerging hybrid model of e-commerce and brick-and-mortar retail brings together the best of both worlds, while automation and software remove challenges and empower this otherwise complex fulfillment model.

E-commerce, Last Mile Delivery, Retail

Handle with White Gloves

As consumers become increasingly comfortable buying over-sized goods online, manufacturers and retailers partner with white-glove, last-mile delivery services to make in-home set-up and assembly a first-class experience.

E-commerce, Inventory Management, Retail

Fresh Strategies for Rebuilding Retail

As e-commerce demand builds, online-only and omnichannel retailers alike lay the foundation for new partnerships and processes to keep pace, brick by brick.

Pini Mandel

Inventory Management, Retail, Supply Chain Management

3 Ways Dynamic Pricing Helps Retailers

Both physical and online retailers who maintain their own supply chain channels need to recognize their ability to control inventory levels by manipulating price.

E-commerce, Global Logistics, Retail

How to Import Duty-Free with Section 321

Navigating global logistics and setting up successful sales channels are huge problems for e-commerce retailers. Leveraging Section 321 can be a great way to reduce tax liability and help improve margins and customer satisfaction.

Retail, Technology , Warehousing

Light Through the Cloud

When lifestyle brand Regina Andrew outgrew its ERP and CRM system five years ago, it turned to Oracle NetSuite for solutions. The decision helped the company weather the pandemic with aplomb.

E-commerce, Retail, Sustainability

Streamlining Retail Logistics

What companies need to do to streamline logistics operations and implement best practices so they will have the right inventory at the right location.

E-commerce, Retail, Technology

E-Commerce Innovation: Leaders of the Pack

E-commerce brands looking to protect merchandise and reduce their carbon footprint are exploring surprising new packaging materials, designs, uses, and re-uses.

Chris Hoffmeister

E-commerce, Fulfillment, Technology

5 Ways to Keep Your Supply Chain on Track in 2021's Unprecedented Peak Season

Peak season 2021 is gearing up to be one of the most active in recent history. If your business feels like it is often unprepared for a surge in shipping, this year will likely not pull any punches.

Retail, Technology , Warehousing

Smart Clothes Hit the Rack

Will warehouse workers suit up in electronic clothing? Possibly. "Smart clothes" can now track physical movement and produce visual displays. This is all happening as wearable devices continue to streamline supply chain operations.

E-commerce, Food Logistics, Fulfillment

Check This Out: E-Commerce Grocers

The shift to grocery e-commerce has retailers hungry for fulfillment improvements and supply chain efficiency gains.

Spencer Smith

E-commerce, Retail, Visibility

5 Ways to Position Your Supply Chain for Retail Compliance Success

These five actions will help you meet retailers’ expectations and standards, from packaging and appointment scheduling to advanced ship notifications.

Retail, Sustainability, Technology

Vertical Focus | Textiles

Take a look at the latest supply chain trends in textiles.

E-commerce, Distribution, Fulfillment

E-Commerce Fulfillment: DC Strategies for Riding the Surge

How the COVID-19 pandemic changed demand in five product categories, the challenges those changes created for e-commerce fulfillment, and the strategies that merchants and their service providers deployed to meet the need.

Retail Logistics, Retail, Supply Chain

Fulfillment and Logistics Drive Retail Customer Loyalty

Businesses have to innovate and leverage their store networks, dark stores, pop-up warehouses, micro-fulfillment centers, and gig delivery platforms to consistently accomplish guaranteed, on-time last-mile delivery.

E-commerce, Fulfillment, Materials Handling

Bulk Materials Handling: Conveying the Non-Conveyable

The supply chain shift to dynamic, difficult-to-forecast e-commerce fulfillment channels is even more challenging for a particular type of product: the bulky and oversized. Any item that's too big or otherwise out of spec to properly run on automated infrastructure like conveyors or sorters presents a cumbersome materials handling problem, and this article conveys the solutions.

E-commerce, Careers

Overseeing the Shift to E-Commerce

Profile of Mike Honious, president and CEO, GEODIS in Americas

E-commerce, Retail, Technology

E-Commerce Enters a New Dimension

Retailers turn to augmented reality solutions to provide consumers with rich product information, personalization options, and a seamless omnichannel experience.

Nathan Schmies

E-commerce, Fulfillment, Retail

How E-Commerce Is Changing Retail; Ways to Optimize Fulfillment

Hub Group Vice President of Supply Chain Operations Nathan Schmies discusses the future of retail and implementing a strategic e-commerce fulfillment strategy for optimal success.

E-commerce, Retail Logistics, Retail

Retail Optimization Through a Revamped Network

With an expanding customer base and recent surge in volume, a CPG company turned to Hub Group to construct a dynamic solution. The 3PL streamlined the company’s handling process while increasing service levels.

Air Cargo, E-commerce, Ports

Georgia: Where Logistics Fuels Growth

Georgia’s solid logistics infrastructure provided the firm foundation needed to keep cargo moving efficiently and safely regardless of a pandemic and national economic stress. These providers and trade partners led the way.

E-commerce, Fulfillment, Technology

E-Commerce Enabled

To survive—and thrive—in today’s accelerated e-commerce environment, companies are reworking fulfillment strategies and supply chain networks. These providers offer scalability and solutions.

Paul A. Myerson

E-commerce, Last Mile Delivery, Retail

Omnichannel Delivers, But at What Cost?

The real winners in e-commerce and omnichannel retail will be the ones who master managing their fulfillment and last-mile operations and costs.

E-commerce, Demand Planning, Retail

Overcoming the Returns Challenge

Returns have become an integral part of online shopping. In order to ensure no delays in the return supply chain and give customers a first-class experience, retailers need a robust returns platform.

E-commerce, Retail

4 New Rules for Retail

While the grocery and home improvement sectors benefited from changes in consumer behavior during the pandemic, apparel and department stores struggled. Consequently, the following new rules will come into play for retailers in 2021.

Jamin Dick

E-commerce, Technology

It's Time to Upgrade Your Tech Capability

It’s becoming imperative for manufacturers to adopt e-commerce. Here are some considerations as you contemplate the transition.

E-commerce, Retail

Vertical Focus: Personal Care Products & Cosmetics

Take a look at what's trending in the personal care products and cosmetics supply chain.

Ken Bays

E-commerce, Retail, Sustainability

Achieving a Sustainable Returns Program

Reverse logistics can be an opportunity for retailers and CPGs with the right approach.

Steve Cernak

E-commerce, Retail

Revisiting Brand Management Policies

The pandemic accelerated the trend of consumers buying more and different products online. Manufacturers concerned about their brand reputations will impose new, or adjust current, brand management policies to account for this new reality.

E-commerce, Reverse Logistics, Retail

Reverse Logistics: It's All Coming Back to Me Now

Using reverse logistics strategies, shippers can recoup maximum value on a product when the first sale doesn't work out.

Distribution, Fulfillment, Technology

Legend Valve Opens Fulfillment Spigot

The integration between 6 River Systems collaborative mobile robots called Chucks, Packsize, and JD Edwards’ ERP systems doubled Legend Valves’ pick rates and increased its order management and shipping accuracy.

Clark Cassell

E-commerce, Fulfillment, Technology

E-Commerce Trends Drive Automation Initiatives

Automation is the answer when it comes to adjusting supply chain operations to support increasing e-commerce fulfillment. It’s a tool set to make your employees more productive, and more effective. Instead of bringing on more people, you increase the value of the people you have.

Hannah Testani

E-commerce, Technology

The Three Trends Driving Supply Chain Efficacy in 2021

An advanced solution that marries both technology and people through business intelligence reporting and automation is the only way forward for today's supply chains.

E-commerce, Retail, Partnership

SEKO Partnership Provides Ecommerce Efficiencies for Retailers

Retailer Shein streamlined supply chain operations by leveraging a partnership with Air-City and SEKO, which enables shippers to move express e-commerce orders quickly across international borders..

Brandon Buckley

E-commerce, Fulfillment, Retail, Technology

Speed, Reach & Flexibility Are Critical to Supply Chain Success in COVID Era

The growth of digital commerce is relentless, and the only way 3PLs can stay ahead is to adapt to market-driven needs to strengthen customers’ supply chains.

Health Care Logistics, Distribution

Are We Ready to Deliver the COVID-19 Vaccine?

Is the supply chain ready to deliver COVID-19 vaccines? The supporting technology exists and the resources are in place, but now that the vaccine is available, it's up to the logisticians to connect those dots from end to end.

E-commerce, Last Mile Delivery, Fulfillment

Revisiting 2020

This was a year like no other for supply chain and logistics management. here's what we'll remember about 2020.

E-commerce, Last Mile Delivery, Retail

DHL Shares Strategy for Peak Season and Beyond

E-commerce is up 65% year over year, and expected to surge more than 50% during the busiest peak week, according to Chet Paul, senior vice president at DHL Express; Kraig Foreman, president at DHL Supply Chain; and Craig Morris, chief information officer at DHL eCommerce Solutions.

Careers, Distribution, Manufacturing

Tonya Jackson: Signed, Sealed, Delivered

A profile of Tonya Jackson, senior vice president and chief supply chain officer with Lexmark, a creator of imaging solutions and technologies. 

Keith Biondo

E-commerce, Logistics, Technology

Think Big, Act Small

Do small to mid-sized logistics solutions providers have the upper hand in this COVID-created business environment? Or are huge multi-nationals doing just fine, or at least as good as everyone else?

E-commerce, Inventory Management, Partnership

What Makes a Go-To Ecommerce Partner? Ask Baboon To The Moon

Gaining command over their inventory as well as every order, return, and exchange, bag maker Baboon to the Moon is over the moon about its logistics partner.

E-commerce, Retail

Home Improvement on a Winning Streak

The pandemic continues to boost sales for home improvement retailers as consumers spend much of their time at home. Total retail sales in the category were up 11% in July 2020 year over year according to the Department of Commerce.

E-commerce, Customer Service, Technology

Easing E-Commerce Pain Points

Although key logistics capabilities are needed to build and maintain successful e-commerce operations, few brands excel at them, according to a study from Geodis and Accenture Interactive.

E-commerce, Expedited Shipping, Fulfillment

E-Fulfillment Picks Up Speed

A look at strategies used by shippers and their transportation partners to deliver e-commerce orders with the speed that consumers require.

Paul A. Myerson

E-commerce, Inventory Management, Retail

Omnichannel and Supply Chain Work Together for Competitive Advantage

Accomplishing omnichannel service with high levels of service, while remaining profitable, requires real-time visibility of inventory across the supply chain and a single view of the consumer as they move from one channel to another.

E-commerce, Demand Planning, Retail

What's the Holiday Sales Scenario?

The holiday retail season will play out in one of two ways sales-wise, both of which are lower than prior years. The gift that keeps on giving? E-commerce sales.

E-commerce, Demand Planning, Retail

5 Must-Take Actions to Prepare for the 2020 Holiday Season

Given this new normal, what are global supply chains to do? How are they supposed to keep inbound goods flowing, deliver products, and reduce bottom-line risk? Now that your expectations are realistic, let’s dive into a few actions you should take this holiday season.

Manufacturing, Retail, Supply Chain Management

Top Hat and Tales

Wallaroo Hat Company co-founder Stephanie Carter applies her entrepreneurial spirit to tackling outsourcing, tariffs, and pandemic challenges, and to pursuing new ventures, such as a nonprofit that assists women and girls in Cameroon.

Maureen Sullivan

Distribution, Finance

Solving Distributor Liquidity Shortages

Distributors face liquidity shortages brought on by the pandemic. Pressed between both struggling ends of the supply chain, they can only negotiate so far. What are they to do? The answer may lie in their receivables.

E-commerce, Retail, Technology

Vertical Focus | Retail

From mall grocery stores and athleisure sales to data-sharing with blockchain, this is what's trending in the retail supply chain.

E-commerce, Food Logistics, Retail

Stirring Up Solutions

These companies are concocting innovative e-commerce solutions as alcohol sales flow online.

E-commerce, Inventory Management, Retail

12 Ways of Christmas

From new hires to customer expectations, here's what's in store for shippers this holiday season.

Mark Wheeler

E-commerce, Food Logistics, Fulfillment

Shopping for E-Fulfillment Efficiencies

Online grocery shopping has morphed from a temporary necessity to a new way of life. Retailers with the best order fulfillment process and the highest-quality customer service will gain the upper hand.

E-commerce, Warehouse Management Systems (WMS), Technology

A Storehouse of Innovation—WMS for E-Commerce

Ramco Systems helps an e-commerce solution provider realize its vision of a robotic fulfillment center.

Distribution, Technology , Warehousing

PRODUCT SPOTLIGHT | Order Picking Solutions

Take a look at the latest order picking solutions taking distribution and fulfillment to the next level.

Demand Planning, Retail, Supply Chain

Cycling at Full Speed

Bicycle manufacturers and retailers race to catch up to surging demand as consumer behaviors shift gears.

Distribution, Demand Planning, Labor Management

Reading the Room

With great adversity comes great creativity—that’s how Annette Danek-Akey, EVP of supply chain at Penguin Random House, helped quickly convert a new facility into a picking and shipping point to meet the fluctuating demand for books.

E-commerce, Fulfillment, Retail

Reshaping Retail

Agile and innovative retailers transformed their operations during COVID-19. Will their new fulfillment options and increased digitization go out of style as stores reopen, or will they become retail staples?

Kraig Foreman

3PL, Retail, Supply Chain

Return-to-School Period Will Test Retailers and 3PLs

The return-to-school shopping period is an important dress rehearsal for the upcoming peak season.

E-commerce, Demand Planning, Retail

Shaking Up Subscription Services

During the lockdown, some subscription services unboxed a demand surge while others were forced to close the flaps. Here's how successful services deliver the goods.

E-commerce, Retail Logistics, Retail

Retail Responds

To improve their supply chain resilience for future disruption, retailers must invest in flexibility, visibility, and automation

E-commerce, Cross-border Trade, Last Mile Delivery

Postal Operators Deliver on E-Commerce

Parcels and cross-border e-commerce are taking precedence over traditional services for postal operators, who continuously manage growing postal e-commerce traffic.

Expedited Shipping, Retail, Logistics

DHL Debuts Retail Store

DHL Express opened a new 1,500-square-foot ServicePoint retail store in Southern Florida, the first exclusive DHL-branded retail store in the United States.

E-commerce, Health Care Logistics, Retail

Vertical Files

This story examines the impact of the COVID-19 pandemic on five vertical markets and describes some of the strategies used in those markets to meet the challenge.

Distribution, Fulfillment, Technology

Robotics-as-a-Service Automates Order Fulfillment

Ecentria deploys inVia Robotics’ Robotics-as-a-Service (RaaS) system to automate order fulfillment in its Aurora, Illinois, distribution center.

Distribution, Demand Planning, Retail

Home for the Holidays

Consumers are planning to do their holiday shopping mostly from home and earlier this year, presenting big challenges for distribution centers.

Chris Hoffmeister

E-commerce, Fulfillment, Retail

5 Actions to Navigate Through the Retail Landscape

To better prepare your company for the journey ahead, here are five actions to position your supply chain for the impact of market volatility.

E-commerce, Demand Planning, Retail

Vertical Focus: Home Goods

Take a look at how consumer shopping behaviors changed in response to the COVID-19 pandemic and other trends impacting the home goods industry.

E-commerce, Customer Service, Technology

How Small to Mid-Sized Businesses Can Recover Faster

On top of surging e-commerce demand, small and mid-sized businesses are facing increased shipping costs, logistical challenges, and extended shipping times. Here are a few things you can do to recover.

Health Care Logistics, Distribution, Demand Planning

Building a Supply Chain in One Week

When their client pivoted to make a low-cost, readily available bed to quickly serve those on the front lines, SEKO Logistics rapidly set up distribution operations to meet urgent demand.

Retail Logistics, Retail, Technology

3 Ways Retailers Can Get on the Fast Track to Digital Transformation

Retailers can use these three practical tips to successfully execute their digital transformation: Make digital moves your strategy centerpiece, connect systems to please customers, and enable a touchless experience.

Health Care Logistics, Retail, Supply Chain Management

What COVID-19 supply chain pivot impressed you the most? Why?

Shippers around the globe pivoted their business in response to the COVID-19 pandemic—these are the innovative pivots that impressed supply chain leaders the most.

Retail Logistics, Manufacturing, Retail

Tailoring Apparel Supply Chains for the Future

Apparel brands and retailers can use the COVID-19 crisis to take stock of existing business models and create more stable and sustainable supply chains for the future.

E-commerce, Demand Planning, Retail

Retailers: It's Time to Act

While 43% of retailers say they're taking aggressive action to mitigate the effects of COVID-19, 38% are taking only some action, and 19% are taking a wait-and-see approach. Retailers should take aggressive action to address these five issues to mitigate the effects of COVID-19.

E-commerce, Demand Planning, Retail

Vertical Focus: Pet Industry

Read about the latest supply chain updates in the pet industry as COVID-19 continues to affect the way consumers shop online, people choosing to foster cats and dogs, and what they're buying for their pets.

Kraig Foreman

E-commerce, 3PL, Fulfillment

Creating Differentiation Through Innovative E-Commerce Fulfillment

When shippers work with a 3PL that is consistently investing in technology and new distribution centers, they can increase service consistency and offer their customers unexpectedly fast fulfillment.

Big Data, Finance, Retail

Fortune 500 Retailer Finds Cost Savings, Improves Performance with Data Solution

With RateLinx’s TracLinx module, an electronics retailer gained accurate tracking data and corrected sequential issues in real-time, allowing the company to make better logistics decisions and drive other initiatives.

Retail Logistics, Demand Planning, Retail

Providing Solutions Through Unprecedented Times

With the increased demand for essential supplies across the country, Hub Group’s collaboration with multiple retailers has helped suppliers deliver critical loads quickly and safely.

Distribution, Fulfillment, Technology

Efficiencies and Revenues Skyrocket for Distributor with Digital Order and Logistics Management

MPO’s cloud platform for order and logistics management allowed an agricultural spare parts distributor to streamline fulfillment, obtain full order visibility, and reduce shipping costs for customers.

Randy Tucker

E-commerce, Customer Service, Retail

Agility On Demand

When you combine consumer demand for deliveries at a breakneck pace, the historically tight labor market, and the unpredictability of the global trade landscape, e-commerce businesses must be just as fast as they are flexible to succeed today’s market.

E-commerce, Finance, Risk Management

Labeling Is Key in Keeping Up with Today’s Supply Chain

COVID-19 has created unprecedented challenges for supply chain and logistics management, and the pressure is on to deliver essential supplies, such as toilet paper and food, to consumers on time. Successfully delivering a product on time involves many factors, and labeling shipments correctly is one of them.

Dan Sanker

Retail Logistics, Retail

Battling Through Crisis Together

With retail stores being one of the few businesses that remain open to the general public, supply chains operations have had to embrace creativity to deliver effectively.

E-commerce, Expedited Shipping, Retail

Amazon Shoppers Won't Abandon Ship

Many U.S. consumers have negative feelings toward Amazon's impact on the retail industry and the environment, but that doesn't translate to lost sales.

Customer Service, Retail, Technology

There's No Business Like Shoe Business

Shoe retailer Shoe Station relies on Retail Pro 9 and other technology solutions to help employees provide top-of-the-line service and ensure customer satisfaction.

E-commerce, Technology

E-Commerce Engine Technology Revs Up Efficiency

E-commerce has remapped supply chains. Across both business-to-business and business-to-consumer transactions, technology is taking on the complexity caused by this shift and driving efficiency.

Kraig Foreman

E-commerce, Expedited Shipping, Last Mile Delivery

The Need for Speed: Overcoming the Final Hurdles to Faster E-Commerce Deliveries

Retailers need to address new challenges, from bolstering distribution networks to managing complexity, to continue to expand their e-commerce operations.

Retail, Technology

State of Retail Tech

Equity funding to retail tech companies slowed globally in 2019, largely due to a slide in funding to e-commerce platforms. This is what retailers should watch for in 2020.

E-commerce, Customer Service, Fulfillment

Streamlining E-Commerce Fulfillment

Ten tips every digital retailer needs to know to streamline their e-commerce fulfillment process.

Freight Forwarders, Retail, Technology

I Like Big-Box and I Cannot Lie

Almost half of all small to mid-sized businesses decision-makers estimate an increase in shipping spend, and big-box retailers are influencing their strategy.

Food Logistics, Retail, Supply Chain Management

VERTICAL FOCUS | Fast-Moving Consumer Goods

FMCG retailers need to be aware of four key areas as they build their future omnichannel supply chains, finds RSR Research's Supply Chain Management 2018 report.

E-commerce, Customer Service, Retail

How Is Coronavirus Impacting E-Commerce?

As coronavirus continues to spread globally, new ramifications are revealed daily. How is the virus impacting e-commerce operations and the supply chain, and how can retailers respond?

Green Logistics, E-commerce, Packaging

How Green Was My Tally?

One-third of online shoppers buying health and beauty products are willing to pay more for environmentally friendly packaging.

E-commerce, Retail Logistics, Retail, Technology

What if General George Patton was Walmart’s CEO?

General Patton would survey the e-commerce battlefield where Walmart competes and conduct a threat assessment of every major competitor, especially Amazon.

Tray Anderson

Retail Logistics, Reverse Logistics, Retail

Mitigating the Flood of Post-Holiday Returns

Fearing the flood of post-holiday returns? An optimized reverse logistics strategy may be the answer.

Ravi Panjwani

E-commerce, Supply Chain, Warehousing

Need Speed Across the Supply Chain? It's All About the Barcode

Barcode labels are a smart and cost-effective way to make productivity gains in your warehouse.

E-commerce, Retail Logistics, Retail

That's a Wrap: Holiday Shipping Tied Up in Knots

During the holiday shopping season, all eyes are on shipping, with more than half of consumers (60%), and nearly three-quarters of millennials (74%) claiming they were disappointed with holiday shopping services in the past.

Retail, Supply Chain, Technology

How Retailers Can Use this Holiday Season to Inform Future Supply Chain Strategies

As retailers and their supply chains face increasing pressures from rising consumer expectations, they must better leverage software solutions and the data it captures to achieve an integrated network and true smart warehouse ecosystem.

E-commerce, Logistics, Supply Chain

Parts & Parcel

Driven by an increase in e-commerce, global parcel volume grew from 74.4 billion shipments in 2017 to 87 billion last year. On average, 23 parcels per person were shipped globally, and 2,760 parcels were shipped every second, according to the Pitney Bowes Parcel Shipping Index.

E-commerce, Logistics I.T., Supply Chain

E-Commerce Fulfillment: No Pain, No Gain

Escalade Sports transforms supply chain to capture e-commerce growth, improve customer service levels, and better manage inventory and demand planning.

E-commerce, Retail, Supply Chain

Halloween: A Scary Supply Chain

A look back at the scary supply chain that was Halloween 2019.

Last Mile Delivery, Retail, Supply Chain

VERTICAL FOCUS | Furniture

What is the outlook for the U.S. furniture market moving forward? Here's what to expect.

E-commerce, Expedited Shipping, Last Mile Delivery

Tackling E-Commerce Shipping

E-commerce is quickly becoming a part of our everyday lives – putting pressure on retailers. Here are tips to help e-commerce shippers keep costs down and customers happy.

E-commerce, Supply Chain

CPG Brands Find Their Place Online

Established CPG brands accustomed to a pallet to pallet fulfillment model need to accommodate a pallet to piece approach in a growing direct-to-consumer marketplace. At the same time, these brands face competition from agile, online-only start-ups that begin with a direct-to-consumer fulfillment model.

E-commerce, Retail Logistics, Supply Chain

SMBs and E-Commerce

Here's a look at the strategies that small- and medium-sized retailers use to help them thrive despite competiton from much larger companies.

Distribution, Supply Chain, Transportation

Optimizing Coca-Cola Consolidated’s Post-Expansion Distribution Network

Red Classic created a complex regional transportation solution to optimize Coca-Cola Consolidated’s distribution network following a multi-year expansion effort.

Retail, Supply Chain

VERTICAL FOCUS | Apparel

Take a look at some of the latest developments in the apparel industry.

E-commerce, Supply Chain

Aftermarket Auto Parts Supply Chain: No Time To Spare

As in many other industries, technology is changing the aftermarket auto parts sector. Not only is e-commerce upending traditional distribution channels, but advances in technology are changing cars themselves, and these shifts are reverberating to the auto parts market.

E-commerce, 3PL, Third-Party Logistics

E-Commerce Raises the Snack Bar

Nature's Bakery turns to a third-party logistics provider, ITS Logistics, to launch a direct-to-consumer e-commerce channel for its snack bars.

Retail, Logistics, Supply Chain

Sneaker Supply Chain: Big Shoes to Fill

In the sneaker supply chain, manufacturers and retailers need to know where the product is in every stage of design, production, and shipping.

E-commerce, Supply Chain, Technology

X Marks the Spot: Geocoding is Here and the Supply Chain Must Get Onboard

Geocoding and mobile solutions are two examples of innovative technology with the potential to shape the future of supply chain logistics for the better, by improving efficiency and the customer experience. Enterprises are wise to prepare for this shift in order to remain competitive within the market.

E-commerce, Retail, Supply Chain

Subcoms Focused on the Future

In a retail environment focused on customer experience and convenience, subscription commerce (subcom) companies are maintaining a foothold.

Retail Logistics, Retail, Warehousing

Meeting Your Retailer's Expectations

A leading CPG company uses Hub Group’s consolidation expertise to eliminate cost and improve service.

Retail, Supply Chain, Technology

Your Next Walmart Run: Don't Forget the AI

A Walmart Neighborhood Market in Levittown, New York, featuring artificial intelligence-enabled cameras, interactive displays, and a massive data center is the retailer's new Intelligent Retail Lab (IRL).

Retail Logistics, Inventory Management, Retail

Germany, Austria Retailers Go for BOPIS

Germany and Austria retailers display a balanced market of omnichannel practices.

Jim Gehr

E-commerce, Fulfillment, Supply Chain

Solving the Three Toughest Challenges In E-Commerce Fulfillment - DHL Supply Chain

E-commerce is continuing to create opportunity for a range of businesses, but supply chain challenges can limit growth and compromise customer relationships.

Kevin Beasley

E-commerce, Logistics, Supply Chain

Time to Stop Hating the 'A' Word

The Amazons of the world are changing the way small and mid-sized business owners sell and distribute their products, which businesses can use to their advantage.

Retail Logistics, Retail, Supply Chain

Bridal Wear Supply Chain

A harmonious marriage of brick-and-mortar services and online offerings is the path to fulfillment in the bridal wear supply chain.

E-commerce, Logistics, Supply Chain

Choose Your Own E-Venture

As the demand for faster shipping and better e-commerce availability increases, retailers will need to adopt new order fulfillment and shipping strategies to stay in prime shape.

Retail Logistics, Retail, Supply Chain

Advanced Optimization Techniques For Enhanced Solutions - Hub Group

A leading retailer engaged Hub Group to develop an optimized solution that maximized the limited capacity in markets throughout its supply chain.

E-commerce, Expedited Shipping, Retail

The Leader of the Pack

Randa improves pick, pack and ship process with supply chain consulting firm VSS and Cybra's MarkMagic barcode labeling software

E-commerce, Retail, Supply Chain

No Light at End of Retail Tunnel

E-commerce, Retail Logistics, Retail

Getting Up on the Right Side of the Bedding

E-commerce retailer Buffy Inc. scales operations with Boxzooka as its 3PL fulfillment and warehouse management systems provider.

Distribution, Supply Chain, Technology

Today's Distribution Center: You Say You Want an Evolution?

Distribution centers used for short-term storage and cross-docking are changing to accommodate the growth in online ordering and rising expectation for rapid delivery.

Retail Logistics, Retail, Supply Chain

VERTICAL FOCUS | Retail

The latest news and trends impacting the retail supply chain

Retail Logistics, Retail, Supply Chain

News & Trends Impacting the Luxury Goods Supply Chain

Top trends impacting the travel and hospitality supply chain

E-commerce, Retail Logistics, Distribution

A New Argument for Pool Distribution as More Specialty E-Retailers Set Up Shop

Pool distribution is one strategy that’s getting a second wind in the face of intensifying e-commerce pressure and the changing face of America’s malls.

Retail, Logistics, Supply Chain

Amazon Primed for New Regional Hub

In the first airport project of its kind in the Amazon Air network, the etailer has announced plans to open a regional air hub at the Fort Worth Alliance Airport in Texas.

Jim Gehr

E-commerce, Retail Logistics, Fulfillment

Solving the Three Toughest Challenges in
E-commerce Fulfillment - DHL Supply Chain North America

E-commerce is continuing to create opportunity for a range of businesses, but supply chain challenges can limit growth and compromise customer relationships.

E-commerce, Retail Logistics, Fulfillment, Real Estate, Warehousing

How the E-commerce Warehouse Is Adapting to Life in the Big City

The goalposts in e-commerce fulfillment continue to move. Consumers routinely expect two-day or even next-day delivery, and same-day delivery is on the horizon.

Nick McLean

E-commerce, Retail, Supply Chain

Not So Fast: Rethinking Multi-Item Orders

Delighting convenience-seeking shoppers while still guaranteeing logistics efficiency starts with assessing retail shipments to orders ratio, or RSO.

Food Logistics, Retail, Supply Chain

The Changing Logistics of Grocery Delivery: It’s In The Bag

Grocers are working to satisfy consumers’ growing demand for rapid delivery of everything from apples to watermelon. To accomplish this, they’re educating personal shoppers, developing new technologies to handle the last mile of delivery, rethinking their distribution networks and inventory planning, and partnering with technology companies.

Customer Service, Retail Logistics, Retail

How Retailers Earn 5-Star Reviews

This story explores some of the ways retailers use customer service to build customer loyalty, both in stores and in the e-commerce channel.

E-commerce, Retail Logistics, Retail, Supply Chain

What Will Retailers Find Under The Tree?

3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Click & Collect Not Clicking Yet

The New NAFTA winners and losers; shippers need larger customs bonds; Panama Canal sets record annual cargo tonnage in fiscal year 2018; South Korea trade growth remains positive in Q4 2018; the EU countries importing the most coffee; Feelunique partners with SEKO Logistics for cross-border growth into China; first global network of ocean-bound plastics supply chains

E-commerce, Supply Chain, Warehousing

Things are Looking Up for Multistory Warehouses

3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024

Keith Biondo

E-commerce, Logistics, Supply Chain

Post Office Dings E-Commerce?

Two important developments–the US Postal Service’s relationship with Amazon and the U.S.withdrawal from the Universal Postal Union (UPU)–will impact domestic and international e-commerce shipments.

E-commerce, Distribution, Logistics, Supply Chain

Growth in the Line of Beauty

The New NAFTA winners and losers; shippers need larger customs bonds; Panama Canal sets record annual cargo tonnage in fiscal year 2018; South Korea trade growth remains positive in Q4 2018; the EU countries importing the most coffee; Feelunique partners with SEKO Logistics for cross-border growth into China; first global network of ocean-bound plastics supply chains

E-commerce, Logistics, Supply Chain

E-commerce Shipment Costs to Rise

Two recent and important developments will impact domestic and international e-commerce shipments. The first one concerns the U.S. Postal Service's relationship with Amazon. Let me set the stage.

E-commerce, Retail Logistics, Retail, Supply Chain

What's Ahead for Retail Technology? Ask the Crystal Ball

3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024

Retail Logistics, Retail, Logistics

Black Friday Delivery Data

Consumer data is rolling in from Black Friday. Convey published data insights that show how deliveries are performing across various categories compared to year-over-year data from 2017.

E-commerce, Expedited Shipping, Distribution, Logistics

New DHL Survey Reveals Expected Cyber Monday Growth for Businesses & More

A DHL distributed a poll to U.S. e-commerce businesses, reveals major challenges, priorities and more for e-comm businesses this Cyber Monday.

3PL, Retail Logistics, Retail, Supply Chain

Essentials of a Healthy Supply Chain Partnership

To ensure brands are managing the most efficient, optimized supply chain, they need to assess their supply chain partner’s commitment across the following key areas.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Supply Chain Commentary: Satisfying Customer Demand in a 365 E-Commerce Market

Today, shippers need to employ innovative solutions year-round, both digitally and with a physical presence in the supply chain.

E-commerce, Sourcing/Negotiations, Logistics, Supply Chain

Simplifying Trade Complexity

Business continuity remains essential in building supply chain resilience; an Amber Road/AAEI survey on sourcing, trade and e-commerce highlights identifies challenges and strategies to help global supply chain managers proactively prepare for trade complexities; more temperature-sensitive medicines are moving by ocean freight despite market shake-up

Global Economy, Retail Logistics, Retail, Supply Chain

Get Your Supply Chain Up to E-Commerce Speed

Supply chains face a conundrum when it comes to speed: no matter how automated your processes are internally, you’re only as fast as the next guy in the chain. Here’s what it takes to be e-commerce fast.

Last Mile Delivery, Retail Logistics, Retail

How E-Tailers Can Reduce Return Rates for Large Items

By following these steps, e-tailers can lower return rates, increasing profits and creating happier customers.

Retail, Logistics, Supply Chain

Addressing Expedited Delivery Expectations

Amazon and other large retailers set customer expectations by offering expedited delivery at low or no cost. Retailers of all sizes must compete on the same turf, yet lack the negotiating power that could net meaningful discounts with commercial carriers.

E-commerce, Retail Logistics, Retail, Supply Chain

Leveraging Supply Chain Automation to Meet This Year’s Holiday Shopping Demands

The holiday sales rush presents both an opportunity and a challenge for shippers as they navigate high-volume orders and expectations for next-day shipping. By leveraging supply chain automation, shippers can meet this year’s higher-than-ever consumer demands while staying competitive.

E-commerce, Retail, Logistics, Supply Chain

The Amazon Effect: No Longer a Phantom Menace

Retailers strike back at the Amazon empire by providing e-commerce customers with same-day and faster delivery.

E-commerce, Retail, Logistics, Supply Chain

H.O.W. | How to Transform the Supply Chain for Omnichannel Retailing

Getting your supply chain ready for omnichannel retailing requires integration with IT, sales and marketing, and procurement as well as transportation. Companies should assess what they can do in-house, and which areas require outside help.

Retail Logistics, Retail, Supply Chain

Reaching a Point of No Returns

Retailers around the world are slacking in the returns department.

Kristian O’Meara

E-commerce, Retail, Supply Chain

Collaborative Supplier Management: The Key to Beating Holiday Fever

With holiday celebrations in at least eighth months each year and nearly no product category left untouched—from candy to clothing and home furnishings—retailers need to make sure their e-commerce strategy is letting them capitalize on consumers’ growing appetite for seasonal items.

E-commerce, Reverse Logistics, Retail

Solved: Creating an Omnichannel Approach for a Sporting Goods Maker - Crane Worldwide Logistics

Crane Worldwide Logistics helps its client, a sporting goods manufacturer, develop the automated and physical logistics infrastructure required to seamlessly distribute its products to e-commerce, retail, and wholesale customers.

E-commerce, Global Logistics, Retail

E-commerce Retailers Target Germany

Approximately one-third of leading U.S. e-commerce retailers are planning to enter the German market in the next four years, according to a recent study.

Global Logistics, Sourcing/Negotiations, Retail

Fashion Supply Chain: What to Where

Executives from leading fashion and apparel brands, retailers, importers, and wholesalers reveal the supply chain challenges topping their list.

Retail Logistics, Reverse Logistics, Retail, Supply Chain

Engaging Customers Through AI

Retailers turn to artificial intelligence to boost customer service.

Retail Logistics, Retail, Supply Chain

Best Practices for the Gift of Successful Holiday Sales

For some retailers, holiday sales can represent up to 27.4 percent of annual sales. Having a clear understanding of your historical trends for seasonal goods is critical for forecasting seasonal categories this upcoming season.

Jonathan Tran

E-commerce, Retail Logistics, Inventory Management, Retail, Supply Chain

E-Commerce Commentary: Three Ways Shippers Can Improve Customer Satisfaction

Shippers should turn their attention to three frequently overlooked components of inventory record management to improve inventory accuracy and, ultimately, consumer satisfaction.

Retail Logistics, Retail, Supply Chain

Third-Party Refurbishers Help Get
First-Quality Goods to Market

What if your shipment of apparel from overseas gets soaked with saltwater on its way to the distribution center? This supply chain solution can return merchandise to first-quality condition.

Pan Chen

E-commerce, Retail Logistics, Retail, Supply Chain

Supply Chain Be Nimble,
Supply Chain Be Quick

Use these tips to identify and respond quickly to changing variables in an omni-channel supply network.

E-commerce, Retail Logistics, Retail

Supply Chain Commentary: Prepare for Mobile Commerce

Mobile commerce is expected to become a $250-billion market by 2020, with an increasing number of sales being done via smartphone apps, says the 2017 UPS Pulse of the Online Shopper. Here are key takeaways for retailers.

Retail Logistics, Retail, Supply Chain

What Retail Apocalypse?
Retailers Open 4,000+ Stores in 2017

Store closings have grabbed headlines, but they're not telling the whole story. Find out what a new report says about the state of retail.

Rob Kriewaldt

E-commerce, 3PL, Retail Logistics, Logistics Solutions Providers, Retail, Logistics, Supply Chain

Recent Industry Disruptions Challenge, Improve Retail Logistics and Supply Chain - WSI

The retail industry needs to adapt an agile and visible supply chain to fulfill increasingly demanding consumer requests.

Lori Mitchell-Keller

E-commerce, Retail Logistics, Retail, Supply Chain

Developing Innovative Delivery Services That Delight Customers

To compete in today’s evolving retail landscape, companies must differentiate themselves to meet consumer demands and drive brand loyalty.

3PL, Retail Logistics, Distribution, Retail

Solved: Satellite DC Quickly Fulfills Orders - Unyson

Unyson helped a customer simultaneously increase service for time-sensitive shipments while decreasing costs.

E-commerce, Distribution, Fulfillment, Retail, Logistics, Logistics I.T., Supply Chain, Transportation

E-Commerce: The Great Retail Equalizer

This story looks at some of the trends and challenges associated with e-commerce today, and strategies for dealing with those challenges, through the eyes of one small retailer, one medium-sized and one large.

Distribution, Logistics, Logistics I.T., Supply Chain, Warehouse Management Systems (WMS), Warehousing

Keeping Your DC in Peak Shape:
It’s Beginning to Look a Lot Like Christmas

Getting a distribution center in shape for a high-volume holiday or seasonal period requires advance planning to make sure all systems work, the facility is properly staffed, and temporary workers are properly trained. Inbound Logistics asked the experts for their holiday preparation advice; they provided these seven commandments that will light the way.

E-commerce, Retail, Logistics, Logistics I.T., Supply Chain, Warehouse Management Systems (WMS)

Warehouse Upgrade: Of Boxes and Briefs

To prepare for the holiday rush, apparel retailer MeUndies is adopting a more automated, efficient system to provide better tracking, quality control, and more efficient labor usage.

E-commerce, Logistics, Supply Chain, Technology

5 Ways Automated Dimensioning Helps Optimize First Mile Logistics

Food Logistics, Retail, Logistics, Supply Chain

Discovering Eight Truths of the New Era of Retail

Retail, Logistics, Real Estate, Supply Chain

Supply Chain Commentary: How Amazon's Acquisition of Whole Foods Will Disrupt Industrial Real Estate

Whole Foods’ 460+ centrally located stores will augment Amazon’s physical infrastructure and allow it to use the stores as distribution centers. In return, Amazon’s targeted transaction data, technological expertise, and logistical prowess catapult Whole Foods into the online realm and suggest a new level of convenience.

Todd Benge

E-commerce, Logistics, Supply Chain

Sweep the Dock for E-Commerce Insight - Transportation Insight

By tapping collective, multi-modal intellectual capital of leading industry pioneers, shippers can transform the supply chain with a sweep of the dock.

E-commerce, Distribution, Logistics, Supply Chain

Direct Hit

E-commerce has forever changed the way people shop. Now businesses of all sizes must reassess their supply chains to go direct to the consumer with faster-than-fast delivery and free shipping.

E-commerce, Distribution, Fulfillment, Logistics, Supply Chain

Distributors Step Up Their Game

Distributors continue to play a valuable role within many supply chains. At the same time, changing business models, and especially the rise of e-commerce, are prompting many to enhance the services they offer.

Distribution, Logistics, Supply Chain

Solved: Kane Thinks Outside the Box for Distribution of Insulation Products

Dow Building Solutions gained faster, more reliable distribution to customers at a reduced cost with help from KANE.

Retail, Logistics, Supply Chain

Customized Solution Helps Retailer Find Savings and Visibility - Unyson

A home goods retailer partnered with Unyson to increase efficiency and enhance visibility.

Retail, Logistics, Supply Chain, Warehouse Management Systems (WMS)

Sofa So Good: Software Upgrade Bolsters Furniture Company’s Growth

Furniture retailer upgrades its warehouse management system to furnish growth.

E-commerce, Retail, Logistics, Supply Chain

Green E-tailer Fertilizes the Bottom Line 

Sustainable products company Grove Collaborative grows its bottom line by using a data analytics platform to cut shipping costs and optimize fulfillment.

Distribution, Logistics, Supply Chain

Study: Traditional Industrial Distributors Face Mounting Risk

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Amazon’s Prime Day: Primetime for Online Retailers to Get Logistics Lessons

Amazon is the most sophisticated technical and logistical company on the planet. Here's what online retailers can learn from Prime Day.

E-commerce, Retail, Logistics, Supply Chain

Report: Retailers are Hemorrhaging Costs from Premium Delivery Services

E-commerce, Logistics, Supply Chain

Report: New Data Shows Extent of E-Commerce's Differing Impact on Retail Categories

E-Commerce has generated significant volumes of sales in the U.S. electronics and clothing industries but has yet to gain traction in other retail sectors, according to a CBRE Group, Inc. analysis of recently released government data.

E-commerce, Logistics, Supply Chain

Online Shoppers Turning To International Retailers

Nearly half of avid U.S. online shoppers bought items from international retailers, demonstrating the need for retailers to offer more personalized services as a way to compete against lower prices, according to the sixth annual UPS Pulse of the Online Shopper study.

E-commerce, Global Logistics, Retail, Logistics, Supply Chain

Study Finds U.S. Retailers Lead the Way in International Expansion


The retail industry's international expansion slowed a bit in 2016 from its strong pace of a year earlier as retailers adjusted to e-commerce and shifting exchange rates, according to CBRE Group Inc.’s international retail expansion study.

E-commerce, Retail, Logistics, Supply Chain

Study Finds Growing Demand for Retail Click and Collect

Click and collect has become a key component of retailers' overall e-commerce strategy. Nearly one third of shoppers purchased products online and subsequently picked them up at a store during the 2016 holiday season.

E-commerce, Retail, Logistics, Supply Chain

Commentary: How to Compete with Amazon’s Lower Free Shipping Threshold

Amazon recently announced another slash to its free shipping requirements and is now down to $25. Here's how retailers can compete.

E-commerce, Retail, Logistics, Supply Chain

Supply Chain Insights: Three Key Logistics Movers and Shakers

The growth of e-commerce, technology change, and other cyclical and structural factors are reshaping supply chains according to a new research from Colliers International. The report also found the three key movers and shakers.

E-commerce, Retail, Logistics, Supply Chain, Transportation

Retailer Reduces Transportation Spend - Unyson

A retailer teamed up with Unyson to create an out-of-the-box solution for its growing supply chain.

Peter Sobotta

E-commerce, Retail, Logistics, Supply Chain

Finding Untapped Value in Product Returns

In today’s returns economy, retailers need to be able to separate the “good” return from the preventable one. To get better data on returns, here are three steps they can take.

Tony Coletto

E-commerce, Retail, Logistics, Third-Party Logistics, Supply Chain

How Small Retailers Can Compete with Retail Giants

To compete in today’s environment, small to medium players need to offer competitive supply chain and delivery services.

Paul A. Myerson

Lean, Retail, Logistics, Supply Chain

Predictive Analytics Takes Forecasting to a New Level

Predictive analytics utilizes various statistical techniques and models that analyze current and historical facts to make predictions about future.

Manufacturing, Retail, Logistics, Supply Chain

Retail Logistics Bets on E-Commerce

E-commerce impacts not only consumer supply chains, but business to business supply chains as well.

Distribution, Global Logistics, Logistics, Supply Chain

Jonathan Parks: Planning is Key, to Say the Leased

Profile of Jonathan Parks, VP, global logistics and distribution, with Rent-A-Center

Distribution, Logistics, Supply Chain

Aaron Leach: A Bird’s Eye View of the Supply Chain

Aaron Leach is senior director of supply chain with Wayne Farms, LLC, in Oakwood, Ga. He has held this position since 2013. Wayne Farms is the sixth largest vertically integrated producer and processor of poultry in the United States.

E-commerce, 3PL, Third-Party Logistics, Warehousing

3PLs Up The Ante

Thirty years ago, third-party logistics providers offered mainly rudimentary logistics and warehousing services. Today, however, many 3PLs offer complex solutions that help companies achieve strategic goals.

E-commerce, Logistics, Supply Chain, Picking Solutions, Technology

The Who, What, When, and Why of Warehouse Wearables

As wearable technologies, such as smart glasses and augmented reality, grow less expensive and more accessible, an increasing number of companies are exploring whether wearables could benefit their warehouse operation.

Distribution, Inventory Management, Logistics, Supply Chain

Hardware Upgrade Unwraps DC Improvements

Kelli’s Gift Shop Suppliers deployed Janam’s mobile computers and transformed its distribution center operations. From improving efficiency and productivity, find out how the handheld devices boosted inventory control and customer satisfaction for the wholesale distributor.

Amar Shah, Danielle Moushon, and Sunil Agarwal

Distribution, Materials Handling, Supply Chain Management

Optimizing the Product Portfolio

The overall complexity of running the supply chain will drop as the product portfolio becomes more streamlined. Here's how to do just that.

E-commerce, Last Mile Delivery, Logistics, Supply Chain

GOOD QUESTION | What logistics concerns keep you up at night?

Readers reveal the issues that could disrupt the supply chain…as well as their sleep.

John Lash

Inventory Management, Retail, Logistics, Supply Chain

How Precise Forecasting Tames Item Proliferation

More accurate forecasts enable better planning, lower inventory and manufacturing costs, and improved service levels.

Customer Service, Last Mile Delivery, Retail Logistics, Retail, Logistics, Supply Chain

3PLs & Carriers: At Your Service

A look at the metrics that shippers and their service providers use to evaluate the quality of customer service.

Distribution, Logistics, Materials Handling, Supply Chain

Using a Systems Integrator for DC Automation

Implementing material handling automation within a distribution center requires an experienced systems integration, which acts as a matchmaker to ensure the software communicates fully and freely with the facility’s equipment.

Education & Careers, Distribution, Logistics, Supply Chain

Bert De Winter: Springing Forward with Innovation

Profile of Bert De Winter, director of EMEA logistics with HP Inc.

Retail, Logistics, Supply Chain

Trends—November 2016

Damaged holiday packages negatively impact brands; Robot cargo pilots successfully tested; Not having procurement department negatively affects bottom line

Andreas P. Pohl

Air Cargo, Pharmaceutical Logistics, Global Logistics, Retail, Logistics, Supply Chain, Transportation, Latin America

What’s Driving the Air Freight Industry Today?

These developments are helping the transportation industry to continually evolve.

Air Cargo, E-commerce, Logistics, Supply Chain, Transportation, Visibility

Airfreight Forwarders Ride Headwinds and Tailwinds

Airfreight forwarders face headwinds — from shippers shifting to ocean freight and fewer routes for air cargo shipments — and must learn to leverage opportunities.

Distribution, Lean, Logistics, Supply Chain, Technology

How to Optimize Demand Chain Management

The demand chain model drastically reduces a distribution center’s footprint and associated costs by replacing safety stock with information.

Sue Welch

Economic Development, Asia, Global Logistics, Retail

Why Retailers Need the TPP

Retailers need to come together in support of the trade agreement that will ultimately improve the industry for all. Here are three reasons why they should stand behind the passage of the Trans-Pacific Partnership.

Food Logistics, Distribution, Inventory Management, Transportation, Warehousing

Alan Sargent: A Sweet Confection Connection

Profile of Alan Sargent, supply chain and logistics director, Just Born Candy

Ryan Kelly

Retail Logistics, Reverse Logistics, Retail

Three Returns Strategies for Improving Omni-channel Retail

To cost-effectively leverage an omni-channel strategy, it is vital to proactively plan for returns and align your operations accordingly.

High-Value/High-Risk Cargo, Distribution, Intermodal, Rail, Transportation Infrastructure

An Intermodal Resurgence

The winter of 2013-14 disrupted the intermodal shipping industry in North America, causing service problems and impeding growth. However, intermodal now offers a number of attractive advantages for shippers, particularly as rail operations pour resources into their intermodal efforts to strengthen service and compete with trucking. Sites that specialize in intermodal utilize innovations to streamline the process and apply new resources to make for an increasingly efficient and effective distribution process.

Distribution, Manufacturing, Logistics, Supply Chain, Technology

Chainsaw Maker Massacres Supply Chain Inefficiencies

Oregon-based manufacturer Blount International was bleeding money from leaks all across its supply chain. It found that the correct application of the right data management technology provided and maintained by the right partner was the solution to the problem.

Global Economy, Global Logistics, Manufacturing, Retail, Logistics, Supply Chain

Global Logistics—September 2016

India-based textile manufacturer accused of providing fraudulent products; Iran seeks to strengthen trade relationships in Latin America; British manufacturers get small boost in wake of Brexit referendum

Keith Biondo

Retail, Logistics, Supply Chain

Working at People Speed

Instantaneous, insatiable customer need runs the risk of forcing people out of the equation. But some logistics challenges can only be met by people working at ‘people speed.’

Retail, Logistics, Supply Chain

GOOD QUESTION | Has supply chain impatience gotten out of hand?

Readers weigh in on the August question: Has supply chain impatience gotten out of hand?

Retail, Logistics, Supply Chain, Warehousing

Prepping Your DC for Peak Season

Use this advice to get your distribution center prepared before holiday orders come rolling in.

Education & Careers, Distribution, Global Logistics, Logistics, Supply Chain

Peter Schuele: Injecting Life Into Supply Chains

Profile of Peter Schuele, head of global supply chain and distribution at the life science business of Merck KGaA, Darmstadt, Germany

Torben Kock

Retail, Logistics, Supply Chain

Multiple Channels Are Making Supply Chains More Complex

It’s all about flexibility and speed in today’s changing retail and e-commerce markets.

Brian Bourke

Customer Service, Global Logistics, Retail, Logistics, Supply Chain

Global Retail Expansion: The Convergence of Marketing, Customer Service, and Supply Chain Strategies

Brands who never anticipated going global are finding that they all of a sudden are, thanks to the progression of e-commerce and increasing customer expectations.

Food Logistics, Retail, Logistics, Supply Chain

Meal Delivery Services: You’ve Got to be Kitting Me!

The popularity of meal and meal kit delivery services makes for some very complicated supply chain management.

Steve Simmerman

Retail Logistics, Distribution, Labor Management, Warehouse Management Systems (WMS), Warehousing

Is Your Warehouse Ready for Black Friday? Start Preparing This Summer

Rising consumer expectations are driving change throughout the supply chain. And there’s no tougher test for meeting increased expectations than Black Friday. The time is now for warehouse managers to examine the three critical success factors in warehouse labor management.

Michael Elmgreen

E-commerce, Fulfillment, Manufacturing, Supply Chain

B2B Commerce Technology Improves Fulfillment Times and Supply Management

With demand for speed and convenience at an all-time high, companies must streamline and speed up order fulfillment. Technology that allows sales reps and customers to rapidly write orders and submit them almost instantaneously for fulfillment is a major competitive advantage.

Jerry Levy (pictured) and Gary Barker

Retail, Logistics, Supply Chain, Sustainability

How to Be Fashionably Green

Going green is in style for retailers. Here’s how adopting a multi-faceted sustainability strategy can lower costs as well as boost brand loyalty.

Distribution, Logistics, Partnership, Supply Chain, Technology

Delivery App Perks Up Coffee Sales

A new app helped a coffee merchant digitally transformed its retail sales and distribution processes.

Distribution, Logistics, Supply Chain

Dave Christensen: A Spirited Approach to Supply Chain Management

Dave Christensen, vice president, supply chain with Glazer’s, Inc., oversees demand planning, replenishment, logistics, and master data management.

Roger Marks

Retail Logistics, Reverse Logistics, Retail, Supply Chain

Retailers Get Help With New DOT “Reverse Logistics” Rules

The reverse logistics hazmat rule became effective immediately upon publication on March 31, 2016, making it critical that retail store owners and distribution managers get up to speed quickly. Here's how.

Air Cargo, Distribution, Lean, Logistics, Packaging, Rail, Pallets, Supply Chain, Trucking, Sustainability, Transportation, Warehousing

Creating a Lean and Green Culture

Launching a cost cutting, productivity-enhancing, or sustainability initiative creates efficiencies with environmental benefits and cost reductions.

Gary Barraco

Retail, Logistics, Partnership, Supply Chain

The “Direct-to-Consumer” Trend: Retail Shift Affects Logistics Operations

Direct-to-consumer selling is where the omni-channel strategy becomes truly powerful.

Distribution, Logistics, Supply Chain, Warehouse Management Systems (WMS), Technology , Warehousing

Hospitality Supplier Reserves Room to Grow With WMS

Through automated, rules-based wave management and replenishment, American Hotel Register Company was able to eliminate manual sortation and create multiple, tailored options to proactively release orders by type.

Bill Johnson, Ph.D.

Intermodal, Distribution, Rail, Supply Chain

How the Hub-and-Spoke Model Can Improve Distribution for Rail Networks

There's no derailing hub-and-spoke networks. Find out why their adoption is arguably as significant an event in shipping efficiency as containerization itself.

E-commerce, Logistics, Supply Chain, Trucking, Transportation Infrastructure, Transportation

Trends—March 2016

A predicted freight slowdown stalls driver wage increases for 2016; President Obama proposes oil tax to fund infrastructure; Logistics trends of 2016

Mark White

3PL, Asia, Global Logistics, Legislation, Public Policy, and Regulations, Logistics, Third-Party Logistics, Retail, Supply Chain

Crossborder E-commerce Into the U.S. Just Got A Lot Easier – U.S. Retailers Should Take Note and Plan Accordingly

The new de minimis rate allows e-commerce retailers to see faster customs procedures and border clearance, which will accelerate delivery speed.

E-commerce, Logistics, Supply Chain

They Might Be Giants

This story provides a look at how e-commerce and logistics information technology help small and medium-sized businesses gain advantages that allow them to compete as though they were larger companies.

Distribution, Manufacturing, Logistics, Supply Chain, Warehouse Management Systems (WMS), Technology , Warehousing

Whiskey, Bartender—and Make it Quick!

If there’s one lesson that we’ve learned from fine bourbon or whiskey, it’s that good things come to those who wait. Distilleries know this better than anyone. But when it’s time to get that product out the door and in the hands of distributors, the last thing a distiller wants to do is wait.

Distribution, Partnership, Warehouse Management Systems (WMS), Technology , Warehousing

Changes in Latitudes, Changes in Attitude

When an outdated warehouse management system was putting a dent in a distributor’s workflow, it turned to a technology partner to grow its e-commerce business.

Clint Lasher

Distribution, Materials Handling, Warehousing

Fine-tuning the Modern Distribution Center

Sound strategies for maintaining, optimizing, and modernizing materials handling systems can mitigate risk in today’s DC and go a long way toward ensuring a smooth ride in the supply chain.

Dave Silva

Reverse Logistics, Retail, Logistics, Supply Chain

Shedding Light on DIM Weight Returns

Customer returns are inevitable, and without a clear understanding and plan for managing returns, DIM weight expenses can easily challenge budgets and profitability.

Distribution, Picking Solutions, Warehouse Management Systems (WMS), Technology , Warehousing

Warehouse Automation: The Next Generation

Investments in pick/put-to-light technology, wearables, robotic AGVs, high-speed conveyors, voice-directed picking, and a warehouse control system equate to an automated, smart, and efficient distribution center.

Felecia Stratton

Customer Service, Retail Logistics, Retail, Logistics, Supply Chain

Whatever It Takes

The true measure of customer service is what team members, carriers, and supply chain partners do when something goes wrong.

Distribution, Logistics, Supply Chain, Technology , Transportation, Warehousing

Trends—December 2015

Transportation and logistics deal value continues to rise; distribution centers prepare to reduce picking errors; mobile-based freight brokerage; predictive analytics and Internet of Things revolutionize procurement

Retail, Logistics, Ocean, Partnership, Supply Chain, Transportation

Global Logistics—October 2015

The Trans-Pacific Partnership is one step closer to ratification; harnessing the power of supply chain collaboration; FMC approves new regulations for OTIs; SAP releases inaugural Retail Index

E-commerce, Temperature-Sensitive Goods, Food Logistics, Legislation, Public Policy, and Regulations, Logistics, Supply Chain, Specialized Logistics, Technology , Transportation

The Dairy Supply Chain: From Farm to Fridge

How milk and other dairy products moo-ve from tens of thousands of cows to store shelves across the country - with udder efficiency.

Inventory Management, Retail, Logistics, Supply Chain, Technology , Supply Chain Management

Azteca Foods Craves Inventory Management System 

When Azteca Foods outgrew its manual pallet tracking system in its production facility, Barcoding Inc. delivered a solution.

Andreas Pohl

E-commerce, Logistics, Supply Chain, Security

What Trends are Shaping the Global Air Freight Market?

Keep these trends in mind when selecting an air logistics supplier to find the best solution to suits your needs

Howard Rosenberg

Reverse Logistics, Retail, Logistics, Supply Chain

Don't Just Liquidate, Seek Scalable Solutions

Reassessing your reverse logistics plan for customer returns and excess inventory is a must in today’s retail environment. Look beyond traditional methods and approach this obsolete merchandise as an opportunity (versus a headache) to positively impact your business margin.

Retail Logistics, Retail, Logistics, Supply Chain, Technology

The Sweet Smell of Success

A system developed by The Smart Cube pulls and aggregates information from all Elizabeth Arden’s contract manufacturers, providing a consolidated, accurate view of data across the company’s supply chain. The cosmetics giant now can see, in real time, the purchases its network of manufacturers makes on its behalf.

Jeremy Bodenhamer

E-commerce, Cross-Docking, Logistics, Packaging

Shipping for the Digital Age

In order to create a consistent end-to-end logistics system, shippers need to connect the technological dots. Find out how.

Kae-Por Chang

China, Distribution, Global Logistics, Manufacturing, Legislation, Public Policy, and Regulations, Logistics, Supply Chain, Visibility

Doing Business in China

While doing business with China, many companies face a wide range of challenges trying to navigate the country’s complex trade programs.

Distribution, Logistics, Site Selection, Ports, Rail, Trucking, Transportation Infrastructure, Transportation

Great Logistics Sites: Prime Destinations, Unmistakable Results

The pursuit of perfection may seem an impossible goal. But, with the right combination of key elements, four regions in the United States have achieved logistics greatness.

Distribution, Loading Dock, Materials Handling, Warehouse Management Systems (WMS), Warehousing

What’s in Your Warehouse?

Warehouse operations no longer allow for “business as usual” practices. New initiatives and strategic investments in capital improvements will lead to greater returns in productivity, profitability, and customer satisfaction. Investing in the latest materials handling equipment, WMS technology, and physical building improvements will result in a fully integrated distribution center.

E-commerce, Economic Development, Global Economy, China, Canada, Automotive Logistics, Manufacturing, Logistics, Supply Chain Management

Global Logistics—August 2015

In spite of U.S. dollar strength, domestic manufacturing remains competitive globally; UPS tests new electric cargo bikes to handle urban deliveries; Bi-national Great Lakes Seaway Partnership promotes commercial shipping along the Saint Lawrence Seaway system; Mercedes-Benz reconfigures its global supply chain; Global Logistic Properties shifts investment from China to United States; Freight rail gains traction in passenger transport-focused China; China debuts the world’s longest freight train route linking the northeast city of Harbin with Hamburg, Germany.

Retail, Logistics, Logistics I.T., Supply Chain Management

Growing Efficiency and Weeding Out Waste

With $20 million in plant products left for dead each year, Bell Nursery had to nourish and grow some better inventory management practices.


Felecia Stratton

E-commerce, 3PL, Logistics Solutions Providers, Logistics, Third-Party Logistics, Technology , Supply Chain Management

Turning Back the Pages: 20 Years of Top 100 3PLs

When you consider the rapid evolution of supply chain management over the past two decades the 3PL industry has been a featured piece in an increasingly pixelated mosaic.

E-commerce, 3PL, Last Mile Delivery, Logistics Solutions Providers, Chemical Logistics, Third-Party Logistics, Logistics, Specialized Logistics, Technology , Supply Chain Management

Trends—July 2015

Amazon and Walmart vie for last-mile supremacy; Nevada community college establishes logistics program to meet Tesla labor demand; Industrial buyers think outside the box; Consortium establishes new chemical footprint assessment; VMI opportunities abound as shippers look to optimize inventory; study looks at the ghost economy

Mike Grayson

E-commerce, 3PL, Logistics, Third-Party Logistics

3PLs Can Deliver Big Benefits to Small Companies

The right 3PL partner can help to even the playing field between SMBs and their larger big box competitors.

E-commerce, 3PL, Logistics Solutions Providers, Third-Party Logistics, Logistics, Technology

2015 3PL Perspectives

Inbound Logistics’ exclusive market research survey on the third-party logistics (3PL) sector reveals new trends and opportunities.

Retail, Logistics, Supply Chain Management

BaubleBar Makes International Shipping Sparkle

When BaubleBar saw the untapped potential of the international market, they tapped an parcel shipping partner to help them succeed.

Joe Bellini

Customer Service, Demand Planning, Inventory Management, Retail, Logistics, Logistics I.T., Supply Chain Management

Inventory Replenishment: Why Push When You Can Pull?

Retailers are implementing technology to more accurately forecast demand.

E-commerce, Big Data, 3PL, Logistics, Logistics I.T., Warehouse Management Systems (WMS), Supply Chain Management, Warehousing

Building a Smarter Warehouse

Cloud computing, omnichannel management, and big data are the questions. Can your warehouse supply the answers?

Retail, Logistics, Logistics I.T., Supply Chain Management

Awake at the Wheel: Delivering Customer Satisfaction

When Sleepy's customers got tired of short notice and missed deliveries, the specialty mattress retailer brought in a technology partner and dreamed up a solution that put those problems to bed.

Nate Henderson

Manufacturing, Retail, Logistics I.T.

Improving Customer Satisfaction with Consumer Engagement Apps

Offering apps with products helps manufacturers improve customer satisfaction and lower complaints and returns.

Health Care Logistics, Distribution, Logistics, Warehouse Management Systems (WMS), Specialized Logistics, Supply Chain Management

Judi Griffin: Sinks Her Teeth Into Her Work

Judi Griffin, director of logistics at Burkhart Dental, is responsible for three distribution centers, purchasing and customer service teams, and inbound and outbound freight costs.

Manufacturing, Retail, Logistics, Logistics I.T., Transportation Management Systems (TMS), Supply Chain Management, Transportation

Trends—April 2015

Supply chain ‘modeling’ replicates real-world events; Retailers and manufacturers make the jump to RFID; U.S. trucking industry sees better utilization and financial results; Data analytics is a big growth market.

Distribution, Logistics, Supply Chain Management, Transportation

Collaborative Distribution: Taking Off the Training Wheels

To break the cycle of needless, duplicative logistics costs, many competitors are choosing to work in tandem.

E-commerce, Global Economy, Mexico, China, Global Logistics, Logistics, Supply Chain Management

Rethinking the Global Supply Chain

Shifting global dynamics and internal business process changes are compelling manufacturers and retailers to challenge the status quo and reinvent their supply chains.

Paul A. Myerson

Reverse Logistics, Inventory Management, Retail, Logistics, Logistics I.T., Warehouse Management Systems (WMS), Specialized Logistics, Supply Chain Management, Warehousing

Designing a New Strategy for a New Year

Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.

Retail, Logistics, Rail, Trucking, Supply Chain Management, Transportation

Trends—January 2015

Texas places three locations among ATRI’s top-10 congested roadways; Truck size and weight debate is a divisive topic for the transportation and logistics industry; Truck driver shortage raises new concerns and costs for shippers and carriers; Electronics supply chain poses new challenges; Demand planning is still a pain point for shippers

E-commerce, Logistics, Site Selection, Supply Chain Management

Clothes Encounters: The Logistics of a Revolving Closet

With its subscription-based clothing rental model, Gwynnie Bee is tailoring the rules of e-commerce to make fashion fulfillment a perfect fit.

Distribution, Lean, Logistics, Supply Chain Management, Transportation

Supply Chain Excellence: A Manufacturing Firestarter

Whirlpool is taking a page out of its Lean production manual and following Penske’s lead to create a more flexible and responsive North American supply chain.

Retail, Logistics, Supply Chain Management

VMI 2.0: A Whole New Game

Vendor Managed Inventory is shaking off its old-school image and regaining popularity thanks to improved technology, robust communication, tighter demand signal linkage, and a new openness to collaboration that has turbo-charged enterprise benefits.

3PL, Pharmaceutical Logistics, Mexico, Health Care Logistics, Distribution, Manufacturing, Logistics, Specialized Logistics, Supply Chain Management

Medical Devices: A Tale of Two Countries

It was the worst of times for U.S./Mexico healthcare. Can demand-driven logistics make it the best of times?

Paul A. Myerson

Reverse Logistics, Inventory Management, Retail, Logistics I.T., Warehouse Management Systems (WMS)

Supply Chain Integration + Collaboration = Time Travel?

Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.

Karl Swensen

Reverse Logistics, Legislation, Public Policy, and Regulations, Retail

Four Reasons Retailers Should Pay Attention to Reverse Logistics

A good reverse logistics program saves retailers money, makes customers happy, and serves as a competitive advantage.

Legislation, Public Policy, and Regulations, Retail, Rail, Trucking, Transportation

Trends—November 2014

Reciprocal switching debate casts a cloud over railroad industry collaboration; Procurement execution gap costs U.S. businesses $1.5 billion per year; Holiday consumers plan to shop sooner to avoid last-minute parcel problems; Trucking costs continue to soar as driver shortage worsens; Amazon Supreme Court case will set a precedent for how companies secure facilities and compensate workers.

Pol Sweeny

3PL, Reverse Logistics, Inventory Management, Retail, Warehouse Management Systems (WMS)

Why Retailers Put Their Sleighbells on in May

Retailers try to head off peak season surprises by beginning their Christmas lists in the spring.

An executive finds one path blocked and considers an alternative

E-commerce, Asia, Global Logistics, Risk Management, Supply Chain Management

Global Logistics—September 2014

Plan now to avoid supply chain disruptions from the latest Icelandic volcano eruption; Australia struggles with home delivery challenges; EU and China sign landmark customs agreement.

Curtis Greve

Reverse Logistics, Retail, Supply Chain Management

Product Returns: 5 Myths Busted

Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.

Intertape Polymer Group products

3PL, Distribution, Transportation Management, Supply Chain Management

3PL Partnership Provides The Total Package

Intertape Polymer Group outsourced transportation to gain control of its diverse product line and protect profit margins.

Google Shopping Express driver and delivery van

E-commerce, Expedited Shipping, Partnership, Risk Management, Trucking

Trends—August 2014

Google and Barnes & Noble partner to provide same-day book delivery; Shippers prioritize day-to-day problem-solving over contingency planning; APICS and SCC merge; Transplace identifies four areas key to preferred shipper status

Port of Hamburg

E-commerce, Cross-border Trade, Canada, Global Logistics, Ocean, Ports, Rail

Global Logistics—August 2014

DB Schenker tests silent brake blocks; India changes policy for e-commerce foreign investment; Canada opens Customs Self Assessment preferences to U.S. shippers; Global steamship lines raise rates; European ports struggle with congestion and larger ships

CeMAT 2014 attendees observe an equipment demonstration

E-commerce, Asia, Canada, Global Logistics, Materials Handling, Latin America

Global Logistics—July 2014

CeMAT 2014 showcases the latest materials handling innovations; Alibaba buys stake in Singapore Post; Paris looks to reduce city speed limits; Canadian rail industry begins phasing out DOT-111 tankers amid crude-by-rail boom; EU and China sign Customs agreement; Chinese food imports continue to grow; Nigeria looks to resurrect defunct national steamship line; Latin America is the world’s fastest growing market for software; Maersk Line voice support for Nicaragua Canal proposal.

Mike Rozembajgier

Green Logistics, Retail, Risk Management

Retailers, Watch Your Waste Lines

Partnering with an expert can help retailers ensure they comply with hazardous waste regulations.

Robert F. Byrne

Demand Planning, Retail, Logistics I.T., Transportation Management, Supply Chain Management

Forecasting Seasonal Surges Keeps Products on the Shelf

Transportation forecasting lets shippers collaborate with carriers to identify capacity gaps and reallocate assets.

Curtis Greve

Reverse Logistics, Legislation, Public Policy, and Regulations, Retail

Why Every Manufacturer Needs a Reverse Logistics Solution

Reverse logistics solutions can improve the bottom line, and reduce potential regulatory liabilities.

TAJ Flooring executives Julie Kyle and Denise Johnson

Distribution, Trucking, Transportation Management Systems (TMS), Transportation, Warehousing

TMS: Getting in on the Ground Floor

TAJ Flooring used a transportation management system to improve shipment and freight spend visibility.

Dr. Matthew Waller

Retail, Trucking, Transportation

Innovation in Business Processes from Northwest Arkansas

Business process innovations have made great leaps thanks to two Northwest Arkansas companies: JB Hunt and Walmart.

Paul A. Myerson

Lean, Retail

Lean Retail: It’s About Time – and Money

Retailers can identify and eliminate waste from their retail strategy, merchandise management, and store operations.

Mike Miller

Distribution, Materials Handling, Logistics I.T., Picking Solutions, Warehousing

Dispelling Five Common Myths about Voice-Directed Work

Voice-directed technology can help improve worker safety and reduce employee-training time, yet some companies avoid them because of these five common misconceptions.

Green Logistics, Retail, Trucking, Supply Chain Management

Trends—May 2014

TOTO’s sustainability commitment covers its entire supply chain; Congestion on U.S. roadways costs the trucking industry $9.2 billion, 141 million hours of lost productivity; US tabbed “rising star,” ranks second to China for manufacturing competitiveness; Supply chain strategy and business strategy integration is key to cost reduction and customer service; Amazon explores last-mile delivery network

Distribution, Logistics I.T., Warehousing

Refreshing Your Logistics Network: 6 Steps to Success

This article provides a step-by-step guide to logistics network optimization.

Distribution, Materials Handling, Picking Solutions, Warehousing

Materials Handling Equipment: Sorting Through the Options

Companies planning new distribution centers or warehouses weigh process data to choose materials handling equipment.

Sue Delve

Distribution, Transportation

How the Hub-and-Spoke Model Transformed the Transportation Industry

Hub-and-spoke transportation models maximize cargo shipping efficiency, delivering better visibility and cost savings.

Retail trends including social commerce, multi-channel efficiency, marketing

Last Mile Delivery, Retail, Ocean, Supply Chain Management

Trends—April 2014

NRF’s Big Show unveils trends in the retail industry; Local couriers provide a solution to capacity constraints and empower same-day delivery; Ocean carrier industry beset by imbalances; Global RFID market primed for robust growth; Shippers plan for supply chain exceptions

Curtis Greve

3PL, Reverse Logistics, Retail, Supply Chain Management

How to Profit from Outsourcing

Outsourcing reverse logistics to a third-party logistics provider offers shippers flexibility and cost savings.

Boomerang with symobls representing U.S. and Canada on each end

Cross-border Trade, China, Canada, Economic Development, Asia, Reverse Logistics, Global Logistics, Labor Management, Manufacturing, Retail, Ports, Transportation Infrastructure, Latin America

Global—February 2014

China and Taiwan depend on one another; Emirates targets multimodal transportation infrastructure investment; Chile port strike ends, concerns remain; Free online returns stoke Canadian consumption but place onus on U.S. retailers; Europe looks to United States for re-shoring inspiration; Mondelez debuts new GS1 standard

Illustration of satisfied customer

3PL, Reverse Logistics, Retail, Supply Chain Management

Managing Retail Returns: The Good, the Bad, and the Ugly

Optimized reverse logistics processes provide a good customer experience and recover value from returned goods.

Illustration of expedited courier

E-commerce, Expedited Shipping, Last Mile Delivery

Same Day Delivery: The Amazing Race

Garrick Pohl of Zipments discusses how the company facilitates same-day delivery.

3PL, Distribution, Partnership, Supply Chain Management, Transportation, Warehousing

The New 3PL Partnership: More Bang for Your Buck

Third-party logistics providers are assuming a less transactional, more consultative role with shippers.

Packages on a conveyor belt

3PL, Distribution, Labor Management, Materials Handling, Logistics I.T., Safety, Warehousing

Materials Handling Meets Big Data

Big data gathered by materials handling equipment helps warehouse managers improve productivity and safety.

doorbell to the world

Global Logistics, Inventory Management, Retail, Specialized Logistics, Supply Chain Management

The Direct Sales Supply Chain: Where There’s a Will There’s Amway

George Calvert of Amway explains how the company's supply chain strategy supports its business model.

Walmart store in China

China, Global Logistics, Inventory Management, Retail, Logistics I.T.

Putting Stock in Retail Analytics Tools

Kimberly-Clark China uses retail analytics tools to manage inventory and avoid stockouts at stores like Walmart.

Illustration of a car

Automotive Logistics, Retail, Supply Chain Management

The Nuts & Bolts of the Automotive Aftermarket Supply Chain

The automotive aftermarket’s logistics trends, challenges, and best practices give shippers a wild ride.

Distribution

Optimizing Your DC Network

Establishing an efficient distribution center network require careful planning and frequent updates.

Linda Taddonio

E-commerce

The Five New Rules of E-commerce and the Path to Successful B2B Online Sales

Business to business (B2B) e-commerce sites must be well planned to increase revenue and support a growing client base.

Suit on hanger

Retail, Logistics I.T.

Retailers Try I.T. On for Size

As the retail supply chain adapts to e-commerce and changing consumer behaviors, technology keeps pace.

Distribution, Manufacturing, Logistics I.T.

Cintron Quenches Thirst For Order Management System

An order management system from DF Young and Superior Technology helps Cintron Beverage Company boost inventory accuracy, fulfill orders easily and quickly, and track products throughout the supply chain.

Classic Alaska employee using an automated shipping system

Retail, Logistics I.T.

Bringing Supply Chain Visibility to the Last Frontier

A Web-based shipping tool helped an Alaskan outfitter develop multichannel fulfillment operations.

Purple handbag

Retail

Discount Apparel Logistics: Outfitting the Outlets

As consumers embrace bargain hunting, off-price apparel retailers reinvent their supply chains to meet demand.

Illustration of Earth within Walmart logo

Green Logistics, Retail

Green Logistics The Walmart Way

Sustainability best practices are integral to Walmart's supply chain operations.

Distribution, Inventory Management, Logistics I.T., Warehousing

Inventory Optimization: A Natural Fit

A new inventory management system by Manhattan Associates nurses Nature's Best's fulfillment operations back to health.

Distribution, Materials Handling, Warehousing

DC Automation: Sorting It Out

Changing consumer expectations and demand for greater efficiency, economy, and productivity present new twists and turns in warehouse automation.

Retail, Specialized Logistics

Sporting Goods Logistics: Keeping the Ball Rolling

Sporting goods manufacturers and retailers must manage seasonal peaks to avoid stockouts and meet online customers’ demand for prompt delivery. Supply chain technology helps provide visibility and track items during product recalls.

Grocery retail

Retail, Logistics I.T., Warehouse Management Systems (WMS), Latin America

Cloud-Based WMS Fires Up Supermercados Supply Chain

Peruvian supermarket chain drives DC network realignment with a new cloud-based software as a service (SaaS) warehouse management system (WMS).

E-commerce, Picking Solutions, Warehousing

Improved Warehouse Operations: Cause to Celebrate

A warehouse control system that integrates voice-directed picking technology, a high-speed sortation system, and scanning technology streamlined party goods supplier Oriental Trading Company’s picking, packing, and shipping operations.

Distribution strategies

Distribution, Transportation Management

Transportation & Distribution: Geared to Demand

Schwan’s Home Services optimized its distribution network by using a hybrid insourced/outsourced model; and Sun-Maid Growers of California used collaborative distribution to create better economies of scale in its transportation operations.

Foster Finley

E-commerce

Surveying the Home Delivery Landscape

Retailers and shippers need to find ways to meet consumers’ changing demand for home delivery services, while maintaining adequate margins and finding new avenues for continued growth, writes Foster Finley of AlixPartners.

Jeffrey B. Graves

E-commerce, Warehousing

Maximizing Productivity in E-commerce Warehousing and Distribution Operations

Continuous e-commerce growth has prompted an increasing number of retailers to use third-party logistics (3PL) providers for handling their direct-to-consumer fulfillment. Jeffrey B. Graves of Sedlak Management Consultants explains that for retail logistics executives, assessing 3PL capabilities that best fit their company’s requirements can be a challenge, yet critical for optimum return on investment (ROI)

Distribution, Temperature Controlled

An Appetite for Refrigerated Warehousing Improvement

Food company Bob Evans entrusted Millard Refrigerated Services with its warehousing and distribution operations. The two businesses worked together to expand both their supply chain capabilities.

Jay Moris

E-commerce, Materials Handling

Sorting Out Savings Opportunities in Your E-Commerce Warehouse

Savvy distribution and supply chain managers should be looking at sortation and its related disciplines as a means of addressing problems and achieving savings, writes Jay Moris of Invata Intralogistics.

Mark Croxton

Retail

“Sell By” Dates Cost Shippers Billions in Wasted Perishable Goods

Shippers and business logistics professionals can easily use bar codes rather than ink stamps to ensure fresh food items are delivered to customers, writes Mark Croxton of Aldata.

Felecia Stratton

Retail, Supply Chain Management

Supply Chain Therapy Strikes a Balance

As retailers look to grow their business, the challenge of keeping up with the market becomes exponentially greater—especially as new channels emerge, writes Editor Felecia Stratton. Supply chain management can help create balance between supply and demand.

Food Logistics, Distribution, Partnership

Failure is Not an Option: Questions and Answers with Brian Hancock

Brian Hancock, president, North America for Martin-Brower, discusses the unique supply chain and distribution operations supporting the McDonald’s restaurant chain.

Keith Biondo

Green Logistics, Retail

Green Leadership for Lean Times

Walmart's green initiatives keep the retailer's supply chain lean and efficient, writes Inbound Logistics Publisher Keith Biondo.

Distribution, Inventory Management, Transportation Management

Integration: The Dawning of a New Era

When baseball cap maker New Era’s business growth hit critical mass, it realigned its distribution operations, fusing Menlo Worldwide Logistics’ outsourced solutions with its global supply chain.

E-commerce, Warehouse Management Systems (WMS)

Integration: Making e-Fulfillment a Pet Project

Deploying a warehouse management system (WMS) on a software-as-a-service (SaaS) basis allowed online retailer PetFlow.com to manage its own fulfillment operations without a large capital investment.

Keith Biondo

E-commerce, Expedited Shipping

@Home With Demand-Driven Logistics 

UPS My Choice, a new direct-to-home delivery service, turns consumers into inbound logistics practitioners.

Karen Bomber and Jim Caudill

Retail, Logistics I.T.

Inventory Intelligence: The Key to Unlocking Omni-channel Retailing

Retailers who succeed at integrating their inventory intelligence can cut costs, accelerate turns, and build revenue by driving high-fidelity information back into the supply chain, aligning it with shopper demand, write Tyco Retail Solutions’ Karen Bomber and Jim Caudill.

Clyde Mount

3PL, Retail

Enjoying the Perks of 3PL Order Management

Viewing order management as an opportunity to add value ensures that 3PLs act as a partner that adds real revenue-side value, and not just another vendor, writes Clyde Mount, 3PL Worldwide.

Distribution, Transportation Management

Colgate Logistics Delivers Smiles

Colgate took more than four million miles out of its network while handling five percent more cases of product – and even managed to cut logistics costs, sharing the savings with customers and suppliers.

Retail, Transportation Management

PETCO’s Pet Project

For pet supply retailer PETCO, honoring its commitment to superior customer service meant finding a loyal logistics partner.

Customer Service, Distribution

Nexus Distribution: A Fresh Sheet of Customer Service

When Boise Paper wanted to consolidate five Northeast region facilities into just one, it turned to Nexus Distribution for customer service excellence built on a sound implementation process.

3PL, Temperature-Sensitive Goods, Distribution

How to Ship to Alaska

The key to successful shipping in Alaska is to partner with a transportation provider that knows how to manage Alaska’s many obstacles.

3PL, Distribution, Inventory Management, Temperature Controlled, Warehousing

Logistics Outsourcing: An Active Culture at Dannon

Dannon's network design provides flexibility and speed to serve customers quickly, reduces transport time and costs, and delivers on the company's sustainability initiatives, while ensuring product freshness.

Air Cargo, Intermodal, 3PL, Economic Development, Distribution, Utilities, Ocean, Ports, Site Selection, Rail, Trucking, Transportation Infrastructure, Supply Chain Management, Warehousing

Memphis: America’s Aerotropolis

Geography, transportation infrastructure, and a strong distribution sector make Memphis a natural logistics hub.

3PL, Pharmaceutical Logistics, Retail, Supply Chain Management

Gemma Fillmore: Supply Chain Advocate

To improve supply chain performance at Medco Health Solutions, Gemma Fillmore focuses on getting C-level executives to give logistics issues the attention they deserve.

Chris Kane

3PL, Distribution, Partnership

Collaborative Distribution Eases the Capacity Crunch

Small and mid-sized manufacturers lack the scale to ship in full truckloads, creating thousands of separate, inefficient lines of supply—all moving to the same mass retailers. Collaborative distribution reduces the number of trucks on the road and cuts distribution costs.

3PL, Temperature-Sensitive Goods, Retail, Warehousing

Consumer Packaged Goods: Lightening the Load

Here's the story of one consumer product, starting with its origin as a variety of inbound ingredients and following its progress from plant to warehouse to retail store.

Economic Development, Distribution, Utilities, Site Selection, Warehousing

Energy Security for the Future

When selecting a site for a new warehouse or distribution center, there's a second infrastructure that demands attention: the power generation and delivery system.

Humanitarian Logistics, Health Care Logistics, Distribution, Reverse Logistics, Supply Chain Management

Humanitarian Aid: The Logistics of Doing Good

Nonprofit organization MedShare distributes recovered medical supplies to the places of greatest need.

Distribution, Materials Handling, Logistics I.T.

ALDO Boots Up a New System

Global shoe retailer ALDO implements a high-stepping, end-to-end inventory and distribution system.

Inventory Management, Retail, Materials Handling, Warehouse Management Systems (WMS)

E-fulfillment: Finding the Perfect Fit

Online haberdasher Bonobos relies on its third-party fulfillment partner, Quiet Logistics, which operates warehousing facilities with Kiva's robotics materials handling solution.

Distribution

On the Road | Nashua, New Hampshire: The King of Beer Distribution

Inbound Logistics Senior Writer Joseph O'Reilly visits Bellavance Beverage Company, a Nashua, N.H. beer distributor.

Automation, Cloud Computing, Distribution, Global Trade Management, Transportation Management Systems (TMS)

TMS Must-Haves for a Competitive Edge

A transportation management system (TMS) can help companies navigate unsettled business conditions and boost performance.

Distribution, Trucking, Transportation

Echo's Managed Transportation Solution Supports Resin Distributor's Rapid Growth

Echo’s proprietary technology enables M. Holland to meet national business needs with a more strategic routing process.

E-commerce, Distribution, Fulfillment, Inventory Management, Retail, Supply Chain Management

Managing the Amazon Effect

Whether online or in-store, customers expect an immediate and frictionless shopping experience, thanks to Amazon. To compete, you must level the playing field with experiences that keep customers coming back to your branded e-commerce site.

Reverse Logistics, Retail

What’s your best reverse logistics tip?

Readers share how to manage and minimize the headaches and complications of reverse logistics.

E-commerce, Technology , Warehousing

IN BRIEF: New Services & Solutions

New supply chain services and solutions in 2022.

E-commerce, Last Mile Delivery, Retail

Knock, Knock! SMBs Deliver the Final Mile

Small and mid-sized manufacturers and retailers are killing it in the middle and final miles.

E-commerce, Retail

Direct-to-Consumer Gets Trendy

Direct-to-consumer (DTC) e-commerce has changed the way people shop for everything from razors to sofas, to the point where retailers with more traditional supply chains are catching on. New e-commerce brands and traditional retailers alike can follow these five DTC trends in 2022 to stay competitive.

Joey Rubinstein

Inventory Management, Retail

Retail Inventory: Old Method, New Tricks

How Japan’s 7-Eleven revolutionized retailers' stock orders and created a simple framework for smaller retailers to get stock that customers want.

Demand Planning, Fulfillment, Retail

9 Innovative Ways to Manage and Meet Demand Surges

Supply chain disruptions and other challenges are forcing retailers to find new ways to respond to demand surges, whether they’re anticipated or not. Here’s how they make sure they capture the sale.

E-commerce, Careers, Retail

Michael Shaughnessy: Honed for the Holidays

Michael Shaughnessy, senior vice president of supply chain with seasonal home décor retailer Balsam Brands, cultivates strong relationships with carriers and uses his 23-year military background to master timing and movement.

Inventory Management, Retail, Packaging

Vertical Focus: Consumer Packaged Goods

Take a look at what's trending in the consumer packaged goods supply chain.

E-commerce, Retail Logistics, Reverse Logistics, Retail

Finding a Home for Holiday Returns

Record retail sales, including a growing share of online purchases (see chart), mean that more returns than ever are flooding warehouses. U.S. holiday retail sales were up 8.5% compared to 2020, says data from Mastercard, and 66% of consumers will likely return at least one gift. At 18%, the e-commerce return rate is almost twice as high as retail returns overall.

E-commerce, Technology , Warehousing

IN BRIEF: New Services & Solutions

New supply chain services and solutions in 2022.

Aaron Hageman

E-commerce, Last Mile Delivery, Retail

Last Mile Predictions and Priorities

The continued demand and expectation for last-mile delivery will require new solutions to optimize a strained supply chain.

Last Mile Delivery, Distribution, Retail

Pool Distribution Increases the Speed to Market for Fast-Fashion Giant

From line haul to the last mile distribution center, from intake to proof-of-delivery processes, SEKO Logistics streamlined workflows for a fast fashion giant.

Tim Smith

E-commerce, Retail, Warehouse Management Systems (WMS)

Reducing Small Parcel Shipping Costs: Here's Where to Begin

Good cartonization software uses the weight and dimensions of objects to select the correct sized carton, assisting with accurate shipping cost calculations in near real-time when the customer places an order, essential for any e-commerce site.

E-commerce, Retail

Vertical Focus: Pet Supplies

From human-grade pet food to dog treats made with insect protein, here's what's trending in the pet product supply chain.

Food Logistics, Distribution, Partnership

BREA Wine Company Raises a Glass to Logistics

Partnering with Elenteny Imports enabled BREA Wine Co. to become “super-efficient” on the compliance side, accelerating distribution.

E-commerce, Temperature-Sensitive Goods, Food Logistics

Food Logistics: Let's Eat!

The pandemic and shift to home dining and takeout changed the recipe for the food supply chain. Here’s how food companies are addressing new challenges.

E-commerce, Retail, Risk Management

What to Expect and How to Prepare for Peak Season

Here’s what you can expect from this year’s peak season and what you can do to avoid issues during this time.

E-commerce, Customer Service, Fulfillment

Improving CX: Going the Extra Mile

From e-commerce fulfillment strategies to warehouse layout to inventory approaches, here are the supply chain moves that translate to significant customer experience improvements, from the supplier’s customer to the end consumer.

E-commerce, Food Logistics, Retail

Groceries Give Warehouse Automation A Lift

The global warehouse automation market continues to grow, largely driven by e-commerce retailers that sell groceries and general merchandise, such as JD.com, Amazon, and Target.

Demand Planning, Retail, Materials Handling

Vertical Focus | Home Improvement

From The Home Depot's same-day delivery strategy to paint demand spilling over, here's what's trending in the DIY and home improvement supply chain.

E-commerce, Retail, Sustainability

How Can Recommerce Benefit Your Supply Chain?

Recommerce is a fast-growing service focused on reselling problem inventory to extract value from existing products and reduce the environmental impact of manufacturing and transportation.

E-commerce, Fulfillment, Retail

Dashing Through Soaring Holiday Sales

E-commerce sales will keep growing during the 2021 holiday peak season as consumers continue to buy online across all categories.

Keith Biondo

E-commerce, Cloud Computing, Technology

Twinning Your Supply Chain from Google

Google's two new supply chain management solutions—Supply Chain Twin and Supply Chain Pulse—provide a powerful business tool for small and mid-size enterprises.

E-commerce, Reverse Logistics, Retail

How to Optimize Your Supply Chain Before the Holidays

With consumer demand growing at a faster rate than many retailers can keep up with, it is imperative companies find a way to meet expectations and overcome the following challenges.

E-commerce, Retail, Warehousing

For the Love of Dog

With pet adoptions soaring and consumer demand growing, makers of canine products increase production capacity and sniff out new delivery channels.

Keith Biondo

Inventory Management, Retail, Logistics

Dollar Tree—Winning Through Logistics

What can a great logistics operation do for a company in this economy? Lots more than move boxes around, as it turns out. Dollar Tree's logistics team serves as a great example.

E-commerce, Inventory Management, Retail

What Retailers Should Add to their Holiday Checklist to Avoid E-Commerce Disruptions

It’s never too soon for retailers to start planning for the critical elements of the transaction process to ensure a successful holiday season and to avoid disruptions. Here are three items that should be on every online retailer’s holiday checklist.

Demand Planning, Retail, Risk Management

How to Avoid Fragile Supply Chains

Supply chains breakdown in different ways, and each type of risk needs its own mitigation strategy.

E-commerce, Demand Planning, Retail

How can brick-and-mortar retail make a comeback?

Supply chain leaders answer this month's Good Question, discussing whether brick-and-mortar retail can make a comeback.

Retail Logistics, Global Logistics, Retail

Supply Chain Boot Camp

Undercover Boots, based in Panama, has been designing and selling its colorful rain boots and shoes since 2014. In the past seven years, it has expanded sales to 72 countries with only eight employees.

E-commerce, Demand Planning, Retail

Supply Chain Predictions for 2021

The continued proliferation of third-party fulfillment options means Amazon and its shipping partners—FedEx, UPS, USPS, DHL, and regional couriers—will have a hard time keeping up with the volume. Will the trend continue? Here are some predictions for 2021.

Food Logistics, Retail, Technology

Vertical Focus | Electronics

From food delivery robots to recyclable hard drives, here's what's trending in the electronics supply chain.

Food Logistics, Retail, Risk Management

For Beyond Meat and QSR Brands, Asking “What if?” Will Prevent “What Now?”

With major disruptions in the meat supply chain raising costs for restaurants and supermarkets, Beyond Meat pursues new partnerships with quick-service restaurant companies such as Taco Bell and McDonald’s.

Maggie Barnett

E-commerce, Fulfillment, Retail

It's Time for All Retailers to Go Hybrid

An emerging hybrid model of e-commerce and brick-and-mortar retail brings together the best of both worlds, while automation and software remove challenges and empower this otherwise complex fulfillment model.

E-commerce, Last Mile Delivery, Retail

Handle with White Gloves

As consumers become increasingly comfortable buying over-sized goods online, manufacturers and retailers partner with white-glove, last-mile delivery services to make in-home set-up and assembly a first-class experience.

Food Logistics, Demand Planning, Retail

Finding a Caffeine Fix

With coffee consumption outstripping production, coffee purveyors blend sourcing creativity with more delivery options to match percolating demand.

E-commerce, Inventory Management, Retail

Fresh Strategies for Rebuilding Retail

As e-commerce demand builds, online-only and omnichannel retailers alike lay the foundation for new partnerships and processes to keep pace, brick by brick.

E-commerce, Global Logistics, Retail

How to Import Duty-Free with Section 321

Navigating global logistics and setting up successful sales channels are huge problems for e-commerce retailers. Leveraging Section 321 can be a great way to reduce tax liability and help improve margins and customer satisfaction.

E-commerce, Retail, Sustainability

Streamlining Retail Logistics

What companies need to do to streamline logistics operations and implement best practices so they will have the right inventory at the right location.

Pharmaceutical Logistics, Fulfillment, Retail

Tech Support

The need for supply chain resilience, visibility, agility, and control drives technology across multiple sectors.

Food Logistics, Robotics, Retail

2021 Summer Reading Guide

When it's time to absorb your next audiobook or crack open a book this summer, take a dip into this collection of fresh research, actionable advice, and best practices to refresh your supply chain knowledge.

E-commerce, Robotics, Retail

From Robots to Running Shoes

DHL Supply Chain and Locus Robotics helped Brooks Running meet consumer demand during the pandemic.

Distribution, Trucking, Transportation

Echo's Managed Transportation Solution Supports Resin Distributor's Rapid Growth

Echo’s proprietary technology enables M. Holland to meet national business needs with a more strategic routing process.

Food Logistics, Manufacturing, Retail

BBQ Supply Chain Sizzles

With consumers fired up to grill, manufacturers and retailers turn up their range of strategies to smoke the competition.

Green Logistics, Retail, Sustainability

Designers Cultivate Plant-Based Leather

Fashion designers branch out to plant-based textiles in response to growing demand for sustainable and cruelty-free apparel, and as supply chains seek to lower their carbon footprint.

Spencer Smith

E-commerce, Retail, Visibility

5 Ways to Position Your Supply Chain for Retail Compliance Success

These five actions will help you meet retailers’ expectations and standards, from packaging and appointment scheduling to advanced ship notifications.

E-commerce, Fulfillment, Retail

Target Practices Faster Fulfillment

Instead of using carriers to ship all its online orders, Target is building its own team of dedicated delivery personnel to get packages to customers' doors even faster

E-commerce, Last Mile Delivery, Retail

Amazon Delivery Drivers, Assemble!

Amazon is testing a premium service where shoppers can have their orders assembled upon arrival, as online furniture and houseware sales soar and shoppers make more big-ticket purchases online.

Health Care Logistics, Distribution, Technology

What fictional character or historical figure would you put in charge of global vaccine logistics and distribution?

From superheroes to strategists, here are the fictional figures and real-life people that IL readers would put in charge of global vaccine logistics and distribution.

E-commerce, 3PL, Fulfillment

LEGACY at the Crossroads of America

As e-commerce continues to dominate the retail landscape, many logistics services providers are evolving their solutions to meet this new demand. One example is LEGACY Supply Chain, a third-party logistics provider focused on e-commerce fulfillment in the United States and Canada.

E-commerce, Retail, Technology

E-Commerce Enters a New Dimension

Retailers turn to augmented reality solutions to provide consumers with rich product information, personalization options, and a seamless omnichannel experience.

Nathan Schmies

E-commerce, Fulfillment, Retail

How E-Commerce Is Changing Retail; Ways to Optimize Fulfillment

Hub Group Vice President of Supply Chain Operations Nathan Schmies discusses the future of retail and implementing a strategic e-commerce fulfillment strategy for optimal success.

E-commerce, Retail, Technology

Stord Closes $65 Million Funding Round, Expanding Its Cloud Supply Chain

Stord, a cloud supply chain services provider for retail and e-commerce brands, raised a $65 million Series C round led by venture capital firm Bond, bringing its total capital raised in the past six months to $100 million.

Retail, Technology

Neiman Marcus Splurges on Digitization

Luxury department store Neiman Marcus is banking on a digital future, investing $85 million to make immediate changes to its supply chain and technology operations.

E-commerce, Demand Planning, Retail

Overcoming the Returns Challenge

Returns have become an integral part of online shopping. In order to ensure no delays in the return supply chain and give customers a first-class experience, retailers need a robust returns platform.

E-commerce, Retail

4 New Rules for Retail

While the grocery and home improvement sectors benefited from changes in consumer behavior during the pandemic, apparel and department stores struggled. Consequently, the following new rules will come into play for retailers in 2021.

Fulfillment, Retail, Partnership

Cross Dock Delivers New Level of Efficiency for Leading Retailer

Leveraging its network of cross dock locations, Hub Group optimized a top retailer’s supply chain, reducing transportation spend, condensing inbound loads to the retailer’s fulfillment centers, and shortening transit times.

E-commerce, Retail

Vertical Focus: Personal Care Products & Cosmetics

Take a look at what's trending in the personal care products and cosmetics supply chain.

Ken Bays

E-commerce, Retail, Sustainability

Achieving a Sustainable Returns Program

Reverse logistics can be an opportunity for retailers and CPGs with the right approach.

Careers, Customer Service, Distribution

Sylvia Wilks: Kicking the Tires

In her previous role managing supplier relationships at Starbucks, Sylvia Wilks learned what good customer service really looks like. Now that she supplies customers at TireHub, she knows how to meet their expectations and build the national tire distributor’s customer-centric culture.

Retail, Sustainability, Technology

2021 Winter Reading Guide

Delve into these logistics reads to learn about revitalizing retail, the inner workings of supermarkets, and a playbook for competing in a digital-first environment.

Steve Cernak

E-commerce, Retail

Revisiting Brand Management Policies

The pandemic accelerated the trend of consumers buying more and different products online. Manufacturers concerned about their brand reputations will impose new, or adjust current, brand management policies to account for this new reality.

Agriculture Logistics, Demand Planning, Retail

Everything's Coming Up Roses

As soon as a flower is picked at the farm, floral logistics blooms into a complex arrangement of proper packaging, refrigeration, and speed—especially during the holidays.

E-commerce, 3PL, Food Logistics

Working Like a Dog to Fill Pet Food Surge Orders

A niche pet food company thrives during the COVID-19 pandemic thanks to a long-standing partnership with its third-party logistics provider.

E-commerce, Retail, Partnership

SEKO Partnership Provides Ecommerce Efficiencies for Retailers

Retailer Shein streamlined supply chain operations by leveraging a partnership with Air-City and SEKO, which enables shippers to move express e-commerce orders quickly across international borders..

Mario Rivera

E-commerce, 3PL, Distribution

Accelerating Innovation to Meet Supply Chain Challenges

These three winning projects exemplify ID Logistics' mission to continually drive process improvements and boost service levels.

Brandon Buckley

E-commerce, Fulfillment, Retail, Technology

Speed, Reach & Flexibility Are Critical to Supply Chain Success in COVID Era

The growth of digital commerce is relentless, and the only way 3PLs can stay ahead is to adapt to market-driven needs to strengthen customers’ supply chains.

E-commerce, Retail

Home Improvement on a Winning Streak

The pandemic continues to boost sales for home improvement retailers as consumers spend much of their time at home. Total retail sales in the category were up 11% in July 2020 year over year according to the Department of Commerce.

E-commerce, Retail, Technology

Macy's Parades Digital Lead

Digitally mature retailers better reacted to COVID-19 disruptions, finds a study by technology company Incisiv. Based on performance along the customer journey, the study names the top North American apparel retailers in digital maturity.

E-commerce, Expedited Shipping

The Need for Shipping Speed

Consumers now make 58% of their purchases online since COVID-19 began compared to just 32% before the pandemic, and many will spend more for expedited shipping, a new survey says.

Paul A. Myerson

E-commerce, Inventory Management, Retail

Omnichannel and Supply Chain Work Together for Competitive Advantage

Accomplishing omnichannel service with high levels of service, while remaining profitable, requires real-time visibility of inventory across the supply chain and a single view of the consumer as they move from one channel to another.

E-commerce, Retail, Technology

Consumers Set Their Sights on Visibility

With more consumers expecting to find, buy, and receive products wherever and however they desire, the need for retailers to optimize and elevate their supply chain capabilities is imperative for maintaining sales and brand loyalty.

E-commerce, Demand Planning, Retail

5 Must-Take Actions to Prepare for the 2020 Holiday Season

Given this new normal, what are global supply chains to do? How are they supposed to keep inbound goods flowing, deliver products, and reduce bottom-line risk? Now that your expectations are realistic, let’s dive into a few actions you should take this holiday season.

E-commerce, Retail, Technology

Vertical Focus | Retail

From mall grocery stores and athleisure sales to data-sharing with blockchain, this is what's trending in the retail supply chain.

Alicemarie Geoffrion

E-commerce, Packaging, Sustainability

Top Packaging Innovations Enable E-Commerce Growth and Sustainability

Packaging is one of the important processes within e-commerce fulfillment. Working with a 3PL such as DHL Supply Chain can help you develop packaging that improves sustainability, lowers costs, and delivers the desired customer experience.

E-commerce, Inventory Management, Retail

12 Ways of Christmas

From new hires to customer expectations, here's what's in store for shippers this holiday season.

Distribution, Technology , Warehousing

GE Appliances Flips Its Smart Switch

GE recently launched its in-house SmartHQ Solutions suite. The SmartHQ Distribution module uses big data and smart warehouse technology to track real-time traffic, reduce product handling, and improve on-time delivery.

E-commerce, Demand Planning, Retail

3 Ways Retailers Can Fully Prepare for the Holiday Season

COVID-19 created a whole new world of retail, with more online orders, increased transparency, and a focus on scalable redundancy. Retailers that meet these three goals may have a joyful holiday season after all.

E-commerce, 3PL, Warehousing

3PLs Play Pivotal Role

Order volumes increased by 81% for third-party logistics (3PL) providers supporting e-commerce since the lockdown began, according to data from 3PL Central's customer base. These are the highest order volumes per 3PL ever, on par with Black Friday in 2019.

E-commerce, Technology , Supply Chain Management

Getting Out of the Woods

COVID-19 radically changed the workplace and how supply chains operate. Shippers that scale their technical infrastructure, put the customer first, and improve the remote working environment will thrive.

Temperature-Sensitive Goods, Food Logistics, Retail

Food Fights

With restaurants providing only delivery or takeout during the pandemic, consumers turn to retailers and grocers to fill the gap. The impact on the food industry varies both by state and by sales channel. New trends touch on food retail, delivery, service, distribution, and more.

E-commerce, Demand Planning, Retail

Shaking Up Subscription Services

During the lockdown, some subscription services unboxed a demand surge while others were forced to close the flaps. Here's how successful services deliver the goods.

E-commerce, Food Logistics, Retail

We Scream for Ice Cream

Consumers are screaming for ice cream, and retailers are refining their e-commerce tactics for this frozen treat. Take a look at some ice cream supply chain trends.

Last Mile Delivery, Distribution, Logistics

Traffic Control

To prepare for the return of crowded streets in urban areas, cities and shippers explore alternative vehicles, apps, pricing solutions, and distribution centers to address last-mile gridlock.

Chris Gutierrez

E-commerce, Economic Development, Distribution

Becoming the Next Leading Logistics Hub

Kansas City, which offers an appealing central location and established "inland port," provides a blueprint for distribution hotspots.

E-commerce, Health Care Logistics, Retail

Vertical Files

This story examines the impact of the COVID-19 pandemic on five vertical markets and describes some of the strategies used in those markets to meet the challenge.

Retail Logistics, Retail, Technology

Flexibility for the Win

The majority of retailers say that artificial intelligence and machine learning can add significant value to their demand forecasting processes, and more than half say it will improve other critical supply chain capabilities.

E-commerce, Temperature-Sensitive Goods, Food Logistics

Cold Storage Heats Up

Booming e-commerce and online grocery sales during the pandemic increased the demand for cold storage warehousing space in North America, but developers are not building fast enough to meet demand.

Ryan Richard

E-commerce, Food Logistics, Retail

Online Grocery Shifts into Hyperspeed

Here are three ways retailers can ensure e-commerce capabilities run efficiently by focusing on trading partner collaboration.

Chris Hoffmeister

E-commerce, Fulfillment, Retail

5 Actions to Navigate Through the Retail Landscape

To better prepare your company for the journey ahead, here are five actions to position your supply chain for the impact of market volatility.

Distribution, Fulfillment, Risk Management

Reopening Fulfillment and Distribution Centers in the Wake of COVID-19

As businesses slowly recover following COVID-19 fulfillment and distribution centers can't simply flip a switch and return to normal operations. Reopening will require a rigorous methodology backed by data and analytics, and creative thinking about how to leverage existing technology in the workplace.

Distribution, Chemical Logistics, Technology

Formulating Solutions for Chemical Shippers

With exacting specifications and transportation challenges heightened by the COVID-19 pandemic, shippers are turning to these partners to move chemicals safely and optimize supply chains.

E-commerce, Inventory Management, Retail

The Importance of Inventory Accuracy After COVID-19

Once the COVID-19 pandemic subsides and doors reopen, apparel and footwear retailers say their main concern is inventory accuracy—even over improving online order fulfillment and managing returns.

E-commerce, Demand Planning, Retail

Retailers: It's Time to Act

While 43% of retailers say they're taking aggressive action to mitigate the effects of COVID-19, 38% are taking only some action, and 19% are taking a wait-and-see approach. Retailers should take aggressive action to address these five issues to mitigate the effects of COVID-19.

E-commerce, Demand Planning, Retail

Vertical Focus: Pet Industry

Read about the latest supply chain updates in the pet industry as COVID-19 continues to affect the way consumers shop online, people choosing to foster cats and dogs, and what they're buying for their pets.

Retail, Risk Management

U.S. States Reopen During COVID-19 Pandemic

Take a look at each state's perspectives, guidelines, and deadlines as they make plans to reopen their local businesses and facilities amid the COVID-19 pandemic.

E-commerce, Expedited Shipping, Retail

Amazon Shoppers Won't Abandon Ship

Many U.S. consumers have negative feelings toward Amazon's impact on the retail industry and the environment, but that doesn't translate to lost sales.

E-commerce, Demand Planning, Supply Chain Management

5 Operational Actions Shippers Can Take to Build Resilience

Shippers can take these five operations-focused actions to build resilience and pave the way for success as they shift into the "operate" phase of the COVID-19 crisis—not only to efficiently operate in this new business environment, but also to prepare for the next phases of the crisis.

E-commerce, Legislation, Public Policy, and Regulations, Logistics

Supply Chain Labeling and Logistics: How to Deal with Customer and Regulatory Requirements

When it comes to logistics, the speed and convenience of e-commerce has led to changing expectations in the business-to-consumer sector. Meeting these expectations requires hitting an exact sequence of strict targets.

Brian Bourke

E-commerce, Expedited Shipping, Last Mile Delivery

True Next Day—Why It Matters

As retailers compete for the perfect delivery experience and consumers continue to pay premiums for speed and reliability, last-mile delivery is key for growth and profitability.

E-commerce, Technology , Warehousing

Warehouse 2020

E-commerce growth and warehouse labor shortages create the perfect storm for online retailers. Undaunted, companies face these challenges with ongoing technology, equipment, and warehouse space innovations.

E-commerce, 3PL, Finance

3PL Market Revenue to Cross $1.8 Trillion by 2026

Growing demand for low-cost services and a rapidly expanding e-commerce sector will boost the market valuation of third-party logistics (3PL) to $1.8 trillion by 2026.

E-commerce, Last Mile Delivery, Retail

Map Mishaps Throw Last-Mile Drivers Off Course

Almost all last-mile delivery drivers say they would be more effective if their maps were more accurate—this includes better meeting delivery windows and fewer parking tickets.

E-commerce, Global Trade Management, Supply Chain

Gearing Up for a Bright Supply Chain Future

Logistics providers, retailers, and other global movers are using technologies and innovative business models to drive the supply chain efficiency and meet tomorrow's package volume demand, according to Deloitte. These are the three key pillars that will likely underpin the next-generation supply chain.

E-commerce, Last Mile Delivery, Demand Planning

Last Mile Delivery Strategies During COVID-19 and Other Supply Chain Disruptions

How do supply chain disruptions like COVID-19 impact the final mile, and how can retailers adjust their strategy? Some solutions include contactless delivery, offering accessible pickup points, and easing capacity constraints.

Careers, Retail, Supply Chain

How Does Coronavirus Impact the Supply Chain, and How Can Retailers Minimize Disruption?

The new coronavirus, or COVID-19, has impacted the supply chain by limiting access to employees, closing factories or slowing down manufacturers, and limiting access to logistics to move goods. Here are three ways in which retailers can minimize supply chain disruption as the virus progresses.

E-commerce, Last Mile Delivery, Retail

Crossing the Final-Mile Finish Line

E-commerce revenue in 2020 will reach $3.52 trillion—this explosion is forcing retailers to find faster and more convenient modes to reach the final mile.

E-commerce, Customer Service, Retail

How Is Coronavirus Impacting E-Commerce?

As coronavirus continues to spread globally, new ramifications are revealed daily. How is the virus impacting e-commerce operations and the supply chain, and how can retailers respond?

Bob Malley

E-commerce, Cross-border Trade, Technology

Technology Can Cure the Parcel Crisis at the Border

As eCommerce continues to increase globally, shippers have to navigate customs to support their omnichannel strategy.

E-commerce, Food Logistics, Trucking, Technology

Most Read Articles of 2019

Take a look at the top ten Inbound Logistics articles that got readers buzzing in 2019.

E-commerce, Customer Service, Technology

The CX Files

This story looks at elements that produce excellent customer service and at some of the technology tools companies use to help them deliver excellent service to their customers.

E-commerce, Retail Logistics, Retail

That's a Wrap: Holiday Shipping Tied Up in Knots

During the holiday shopping season, all eyes are on shipping, with more than half of consumers (60%), and nearly three-quarters of millennials (74%) claiming they were disappointed with holiday shopping services in the past.

E-commerce, Reverse Logistics, Supply Chain

The Logistics of Liquidation

This story looks at the logistics of managing good through the reverse logistics and liquidation process. The goal is to recover as much value as possible from returned or unsold goods, and to keep product out of landfills.

E-commerce, Technology , Visibility

GOOD QUESTION | What's the 2020 supply chain buzzword or phrase?

Readers reveal the words and phrases that will have supply chain managers talking in 2020.

Distribution, Logistics

DHL Gives Mio Better Inbound Logistics Control

DHL provides Mio with more control over inbound orders from eight countries to reduce detention and demurrage costs while improving intake planning for distribution centers.

Big Data, Distribution

Fostering a Data-Centric Culture in Fulfillment Operations

Investing in data management can help your DC run smoother. However, you shouldn’t quit once you’ve rearranged a few aisles. Take your learnings from fulfillment and use them to encourage greater data investment in all aspects of your operation.

E-commerce, Retail, Warehousing

Warehouse Automation Growing, But For How Long?

New research from market intelligence firm Interact Analysis finds that, during the past few years, the warehouse automation market has seen double-digit growth rates driven in part by the rise of e-commerce and omni-channel retail. Here's what you need to know.

E-commerce, Logistics

The Impact of E-Commerce Growth on Logistics Companies

Consumers have become accustomed to extremely quick delivery and, as more retailers offer fast, free shipping options, logistics companies will need to adapt to the ever-increasing delivery pressures that align to evolving consumer expectations and preferences.

Retail Logistics, Retail, Supply Chain

GOOD QUESTION | How Can Brick-and-Mortar Retailers Compete with Amazon?

Readers reveal the supply chain moves that can let brick-and-mortar retailers compete with Amazon.

E-commerce, Distribution, Technology

Best Buy's Shiny, New Supply Chain Strategy for the Holiday Season

Best Buy made its list and checked it twice, and it's ready to take on the holiday season with a new and improved supply chain.

E-commerce, Retail, Supply Chain

Subcoms Focused on the Future

In a retail environment focused on customer experience and convenience, subscription commerce (subcom) companies are maintaining a foothold.

Retail, Supply Chain, Specialized Logistics

Feeding the Baby Products Supply Chain

The baby products category is one of the most highly regulated in the world. Rigorous testing and certification are designed to protect the smallest humans from injury and illness caused by everything from loose parts that could cause choking to flammable fabrics or toxic materials. In addition to intense regulation, manufacturers must deal with consumer preferences that change almost as quickly as a parent can diaper a baby.

E-commerce, 3PL, Supply Chain

Who’s Paying for Free Shipping?

While 3PLs and retailers have many options to compete in an Amazon world, inaction is not one of them. Amazon plans to invest an incremental $800 million in the second quarter alone to bring standard one-day shipping to Prime customers.

E-commerce, Inventory Management, Supply Chain

What to Look For When Taking Stock of an Inventory Management System

Retail Logistics, Retail, Supply Chain

The Best of BOPIS

E-commerce, Last Mile Delivery, Supply Chain

Last-Mile Logistics: How Sellers Can Make It a Strength and Not a Setback

The last mile is often the most challenging, costly, and technologically deficient portion of the delivery process. But as more and more consumers use e-commerce to order and ship everything from medicine to artwork, the shipping and logistics sector has to move to making last mile a strength and not a setback.

E-commerce, Cross-border Trade, Transportation

New Freight Train Could Boost Cross-Border E-Commerce in China

Cloud Computing, Retail, Supply Chain

Let’s Get Digital

E-commerce, Retail Logistics, Retail

Getting Up on the Right Side of the Bedding

E-commerce retailer Buffy Inc. scales operations with Boxzooka as its 3PL fulfillment and warehouse management systems provider.

Paul A. Myerson

Lean Logistics, Retail, Supply Chain

Omnichannel Retail: 4 Rules for Success

It is possible to anticipate and plan for future omnichannel retail challenges by following these four rules.

Retail Logistics, Global Logistics, Retail

Canada Bupkus on BOPIS

Canada is still ahead of the United States when it comes to Buy Online Pickup In-Store (BOPIS) options.

E-commerce, Last Mile Delivery, Supply Chain

Super-sizing E-commerce Deliveries

Companies that manufacture, sell, and deliver an increasing number of e-commerce oversize goods face a unique set of challenges when delivering to homes. Delivery teams not only need access to home interiors for set-up, they must also communicate in real-time with recipients so they’re home when orders are delivered. What’s more, they need far more customer service skills than the typical delivery driver.

Retail Logistics, Retail, Logistics, Technology

Take Two Tablets

Two-thirds (66 percent) of retail store associates believe that if they are equipped with tablets, they could provide better customer service and improve the shopping experience, according to the results of Zebra Technologies Corporation's 11th annual Global Shopper Study, which analyzes the attitudes, opinions, and expectations of shoppers, retail associates, and retail decision makers.

Distribution, Logistics, Safety, Trucking

The Secret to Combatting the Hidden Costs of Detention Time

Dock appointment scheduling solutions enable shippers, carriers and consignees to avoid decreases in annual earnings and improve driver safety.

E-commerce, Retail, Logistics, Supply Chain, Technology , Warehousing

Automation Is a Game Changer for
E-tailers

A majority of consumers have moved on to online shopping. According to a report by eMarketer Retail, in 2017, retail ecommerce sales worldwide increased by 25% over the previous year. What has really helped boost e-commerce, is the convenience of quick delivery. This adds to the purchase experience that is vital for sustaining customers over the long term. This is possible only when the retail operations are driven by technology integration and automation, across its entire supply chain.

Nick McLean

E-commerce, Retail, Supply Chain

Not So Fast: Rethinking Multi-Item Orders

Delighting convenience-seeking shoppers while still guaranteeing logistics efficiency starts with assessing retail shipments to orders ratio, or RSO.

Cloud Computing, Distribution, Supply Chain, Technology

How the Cloud Creates Cost Savings—and Tax Benefits

Modernizing your distribution business isn’t just about adopting the latest and greatest technology. From seamless scalability to cost-efficiency to tax benefits, the right solutions can pave the way to significant results.

Distribution, Logistics, Technology , Warehousing

Holiday Cargo Theft Q&A with Scott Cornell of Travelers

A Q&A with Scott Cornell, transportation business lead and crime and theft specialist at Travelers, on how to avoid theft during the holiday season.

E-commerce, Retail Logistics, Retail, Supply Chain

What Will Retailers Find Under The Tree?

3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Click & Collect Not Clicking Yet

The New NAFTA winners and losers; shippers need larger customs bonds; Panama Canal sets record annual cargo tonnage in fiscal year 2018; South Korea trade growth remains positive in Q4 2018; the EU countries importing the most coffee; Feelunique partners with SEKO Logistics for cross-border growth into China; first global network of ocean-bound plastics supply chains

Distribution, Logistics, Supply Chain, Warehousing

Cold Comfort: Finding the Right Winter Warehouse

3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024

E-commerce, Expedited Shipping, Distribution, Logistics

New DHL Survey Reveals Expected Cyber Monday Growth for Businesses & More

A DHL distributed a poll to U.S. e-commerce businesses, reveals major challenges, priorities and more for e-comm businesses this Cyber Monday.

E-commerce, Global Logistics, Logistics, Supply Chain

Do Buy, Says Dubai

E-commerce is booming and everyone wants a piece of the pie, including Dubai .

E-commerce, Last Mile Delivery, Logistics, Site Selection, Supply Chain

Primed for Amazon

In September 2017, Amazon announced plans to open another headquarters in North America. Called "HQ2," the facility will cost at least $5 billion to construct. Locations are going the extra mile to win the bid for HQ2.

E-commerce, Retail, Logistics, Supply Chain

The Amazon Effect: No Longer a Phantom Menace

Retailers strike back at the Amazon empire by providing e-commerce customers with same-day and faster delivery.

Nick Jensen

E-commerce, Fulfillment, Retail, Logistics, Supply Chain

5 Ways to Improve Fulfillment Center Efficiency

Here are five key considerations to remember when solving for improved efficiency in your fulfillment center.

Kristian O’Meara

E-commerce, Retail, Supply Chain

Collaborative Supplier Management: The Key to Beating Holiday Fever

With holiday celebrations in at least eighth months each year and nearly no product category left untouched—from candy to clothing and home furnishings—retailers need to make sure their e-commerce strategy is letting them capitalize on consumers’ growing appetite for seasonal items.

E-commerce, Reverse Logistics, Retail

Solved: Creating an Omnichannel Approach for a Sporting Goods Maker - Crane Worldwide Logistics

Crane Worldwide Logistics helps its client, a sporting goods manufacturer, develop the automated and physical logistics infrastructure required to seamlessly distribute its products to e-commerce, retail, and wholesale customers.

E-commerce, Global Logistics, Retail

E-commerce Retailers Target Germany

Approximately one-third of leading U.S. e-commerce retailers are planning to enter the German market in the next four years, according to a recent study.

Pan Chen

E-commerce, Retail Logistics, Retail, Supply Chain

Supply Chain Be Nimble,
Supply Chain Be Quick

Use these tips to identify and respond quickly to changing variables in an omni-channel supply network.

Distribution, Manufacturing, Supply Chain

U.S. Manufacturers Respond to Regulatory Plans

Manufacturers and wholesale distributors are optimistic about the perceived impact of the Trump administration’s plans for trade deregulation on their businesses, according to new research commissioned by business software provider Exact.

Lori Mitchell-Keller

E-commerce, Retail Logistics, Retail, Supply Chain

Developing Innovative Delivery Services That Delight Customers

To compete in today’s evolving retail landscape, companies must differentiate themselves to meet consumer demands and drive brand loyalty.

E-commerce, Distribution, Fulfillment, Logistics, Retail, Logistics I.T., Supply Chain, Transportation

E-Commerce: The Great Retail Equalizer

This story looks at some of the trends and challenges associated with e-commerce today, and strategies for dealing with those challenges, through the eyes of one small retailer, one medium-sized and one large.

E-commerce, Retail, Logistics, Logistics I.T., Supply Chain, Warehouse Management Systems (WMS)

Warehouse Upgrade: Of Boxes and Briefs

To prepare for the holiday rush, apparel retailer MeUndies is adopting a more automated, efficient system to provide better tracking, quality control, and more efficient labor usage.

Retail, Logistics I.T., Supply Chain, Technology

Supply Chain Commentary: Grocery Retailers Need to Embrace Digitization Now

Grocers will have to transform aggressively and adapt swiftly if they want to avoid the fate of retailers in other segments. They will need to digitize their stores and consumer experiences. Here's how they should optimize their supply chain.

E-commerce, Distribution, Logistics, Supply Chain

Direct Hit

E-commerce has forever changed the way people shop. Now businesses of all sizes must reassess their supply chains to go direct to the consumer with faster-than-fast delivery and free shipping.

E-commerce, Retail, Logistics, Supply Chain

Green E-tailer Fertilizes the Bottom Line 

Sustainable products company Grove Collaborative grows its bottom line by using a data analytics platform to cut shipping costs and optimize fulfillment.

E-commerce, Retail, Logistics, Supply Chain

Report: Retailers are Hemorrhaging Costs from Premium Delivery Services

E-commerce, Fulfillment, Retail, Logistics, Supply Chain

E-commerce Fulfillment Survey Finds Evidence of Retailer Growing Pains

Keith Biondo

Retail, Logistics, Real Estate, Supply Chain, Transportation Infrastructure, Warehousing

Reconstructing Supply Chains

Supply chain infrastructure is rebuilding itself, below the surface where only logisticians can see it.

Ken Chrisman

E-commerce, Retail, Logistics, Packaging, Supply Chain

Thinking Inside the Unbox

Challenge yourselves to go beyond a great product and deliver an outstanding brand experience for your customers when they open your package for the first time.

E-commerce, Global Logistics, Retail, Logistics, Supply Chain

Study Finds U.S. Retailers Lead the Way in International Expansion


The retail industry's international expansion slowed a bit in 2016 from its strong pace of a year earlier as retailers adjusted to e-commerce and shifting exchange rates, according to CBRE Group Inc.’s international retail expansion study.

E-commerce, Retail, Logistics, Supply Chain

Study Finds Growing Demand for Retail Click and Collect

Click and collect has become a key component of retailers' overall e-commerce strategy. Nearly one third of shoppers purchased products online and subsequently picked them up at a store during the 2016 holiday season.

E-commerce, Retail, Logistics, Supply Chain

Commentary: How to Compete with Amazon’s Lower Free Shipping Threshold

Amazon recently announced another slash to its free shipping requirements and is now down to $25. Here's how retailers can compete.

E-commerce, Logistics, Supply Chain, Supply Chain Management, Warehousing

E-commerce Logistics: Warehouse Slotting and Space Utilization

Slotting – determining the locations of your SKUs in your warehouse – used to be an easy concept. But in the new world of warehousing focusing exclusively to a large degree on e-commerce sales, this is no longer simple.

E-commerce, Food Logistics, Logistics, Supply Chain, Specialized Logistics

Same-Day Delivery Powers Grocery
E-commerce Revolution

E-commerce grocery delivery is seeing massive growth, and is expected to continue to shake up the traditional grocery industry as online grocery sales are forecasted to account for as much as 20% of all grocery sales by 2025.

E-commerce, Retail, Logistics, Supply Chain

Supply Chain Insights: Three Key Logistics Movers and Shakers

The growth of e-commerce, technology change, and other cyclical and structural factors are reshaping supply chains according to a new research from Colliers International. The report also found the three key movers and shakers.

Peter Sobotta

E-commerce, Retail, Logistics, Supply Chain

Finding Untapped Value in Product Returns

In today’s returns economy, retailers need to be able to separate the “good” return from the preventable one. To get better data on returns, here are three steps they can take.

Distribution, Logistics, Supply Chain, Warehousing

Warehouse Management & DC Optimization: Measuring What Matters

Selecting the best metrics at your company’s distribution centers requires the right tools, careful study, and constant collaboration.

Tony Coletto

E-commerce, Retail, Logistics, Third-Party Logistics, Supply Chain

How Small Retailers Can Compete with Retail Giants

To compete in today’s environment, small to medium players need to offer competitive supply chain and delivery services.

Distribution, Logistics, Supply Chain, Technology , Supply Chain Management

Customized App Puts Bat Distributor in the Big Leagues

When a paper-based order management system slowed a baseball bat manufacturer’s growth, the company digitized for out-of-the-park growth.

Ty Bordner

Retail, Logistics, Supply Chain, Supply Chain Management

Achieving Greater Visibility and Agility

Leaders are exploring supply chain efficiencies with tools that enable stability, cost reduction, supply chain agility, product innovation, speed and visibility.

E-commerce, Customer Service, Distribution, Retail

E-Commerce: Delivering the Goods

A new study from Descartes Systems Group shows the ongoing e-commerce growth and the importance of delivery performance for customers.

Intermodal, Distribution, Ports, Rail, Supply Chain Management

Intermodal is Just the Ticket

With rail facility upgrades underway and intermodal network improvements on track, these sites are riding high on intermodal advantages.

Robert Kriewaldt

E-commerce, 3PL, Demand Planning, Trucking, Warehousing

What Does the Labor Shortage Mean for Your Supply Chain?

Labor shortages exacerbate supply chain issues, creating a perfect storm for disruption. Here’s why it’s happening and what to do about it.

Last Mile Delivery, Distribution, Fulfillment, Inventory Management, Visibility

Consumers Have the Last (Mile) Laugh

While the use of last-mile delivery has increased in the pandemic era, the process has experienced various growing pains. A new consumer survey shows customers have encountered regular delays and would like to have greater visibility of their deliveries.

E-commerce, Retail, Supply Chain

Solving the E-Commerce Equation

E-commerce complications are multiplying as labor constraints continue and capacity challenges persist. These logistics providers have a winning formula.

E-commerce, Last Mile Delivery, Retail

Knock, Knock! SMBs Deliver the Final Mile

Small and mid-sized manufacturers and retailers are killing it in the middle and final miles.

E-commerce, Sourcing/Negotiations, Retail

Vertical Focus: Luxury Goods

From high fashion brands forgoing fur to surging jewelry sales, here's the latest on the luxury goods vertical segment.

Distribution, Technology , Warehousing

You Wear it Well: Wearable Technology Hits the Mark

Helping to increase worker safety and comfort, boost productivity and efficiency, and bring about cost savings, wearable technologies like hands-free wrist and ring bar-code scanners, smart glasses, and ergonomic safety monitors are increasingly in demand.

E-commerce, Careers, Retail

Michael Shaughnessy: Honed for the Holidays

Michael Shaughnessy, senior vice president of supply chain with seasonal home décor retailer Balsam Brands, cultivates strong relationships with carriers and uses his 23-year military background to master timing and movement.

E-commerce, 3PL, Retail

Shippers Stock Up

As the pandemic continues to impact supply chains, retailers go shopping for third-party logistics providers to gain end-to-end control.

E-commerce, Retail Logistics, Reverse Logistics, Retail

Finding a Home for Holiday Returns

Record retail sales, including a growing share of online purchases (see chart), mean that more returns than ever are flooding warehouses. U.S. holiday retail sales were up 8.5% compared to 2020, says data from Mastercard, and 66% of consumers will likely return at least one gift. At 18%, the e-commerce return rate is almost twice as high as retail returns overall.

Gregg Healy

E-commerce, Demand Planning, Retail

Is There an End to Amazon's Impact?

Amazon’s amazing levels of industrial absorption is just the beginning of a greater evolution of how brick-and-mortar retail, distribution and even manufacturing will continue to evolve.

E-commerce, 3PL, Technology

Bright Ideas: 3PLs Manage Growth Through Innovation

By thinking creatively and embracing new solutions, third-party logistics providers support shippers through demand surges, labor shortages, cost increases, and capacity constraints.

John O'Kelly

E-commerce, Reverse Logistics, Retail

4 Tips to Master Reverse Logistics

Four tips to improve reverse logistics process.

Aaron Hageman

E-commerce, Last Mile Delivery, Retail

Last Mile Predictions and Priorities

The continued demand and expectation for last-mile delivery will require new solutions to optimize a strained supply chain.

Josh Jungwirth

E-commerce, Fulfillment, Retail

How to Combat Logistics Logjams

More than a year and a half into the pandemic, today’s logistics logjams are not expected to end anytime soon. That's why it's imperative brands today fortify their supply chains to best navigate the current environment and prepare for what unexpected challenges may lie ahead to limit future disruptions.

Food Logistics, Retail, Partnership

Supply Chain Lessons Learned: The Procurement Groove

16 sound procurement lessons you can tune into moving forward.

Clark Cassell

E-commerce, Fulfillment, Technology

Right-Sizing and Leveraging Fulfillment Automation

Automation, when correctly applied, should have two benefits: performing tasks with fewer people, and increasing the value of (remaining) employee tasks.

E-commerce, Food Logistics, Retail

Groceries Give Warehouse Automation A Lift

The global warehouse automation market continues to grow, largely driven by e-commerce retailers that sell groceries and general merchandise, such as JD.com, Amazon, and Target.

E-commerce, Careers, Lean

Follow the Sun

Chief executive officer Arch Thomason basks in a mentor list 33 names long, lean principles, and a team of smart people to keep Sunland Logistics Solutions shining bright and set customers up for success.

Brenda Stoner

E-commerce, Fulfillment, Retail

Unlock Potential With Buy Anywhere, Deliver Anywhere

Buy Anywhere, Deliver Anywhere (BADA) capabilities will enable organizations to offer the services that meet consumers’ demands, increasing customer satisfaction and the organization’s bottom line.

E-commerce, Ocean, Ports

North American Ports Runneth Over

With consumer confidence increasing and economies opening, goods are moving through North American ports at an unprecedented rate.

E-commerce, Retail Logistics, Retail

Retail Gets Back to Work

Workplace re-openings bring a host of new challenges to e-commerce retailers, including shifting from home to office delivery, predicting product mixes, and dealing with warehouse issues.

Distribution, Trucking, Transportation

Trucking Strategies to Keep Your Freight Moving

With capacity tight and trucker employment stretched thin, carriers can be selective about who they work with, so it’s important for shippers to have a game plan. Here’s how you can stay in the driver's seat.

Distribution, Warehouse Management Systems (WMS), Warehousing

WMS Guide 2021

Warehouse management systems are coveted now more than ever as consumer behaviors continue to shift. This short list of leading solutions can help your business stay agile to meet surging fulfillment demands.

Julie Colona

E-commerce, Last Mile Delivery, Retail

White Glove Services: When It's Time to Call In a Specialist

Julie Colona, Director, Forwarding Solutions and NVOCC at UniGroup, discusses why shippers might need a special commodities carrier, what to look for in a carrier, and how the business is evolving.

Keith Biondo

E-commerce, Demand Planning, Transportation

Other Reasons Why Supply Chain Stress Won't End Soon

Our "new normal" global consumption reality won't be ending soon. It's not just e-commerce—other factors augment long-term stress on your ability to marshal supplies and source transport to serve customers.

E-commerce, Retail, Technology

E-Commerce Innovation: Leaders of the Pack

E-commerce brands looking to protect merchandise and reduce their carbon footprint are exploring surprising new packaging materials, designs, uses, and re-uses.

E-commerce, Technology , Transportation

Big Ideas for Small Companies

Small companies take big steps to navigate supply chain challenges.

Inventory Management, Retail, Supply Chain Management

Reducing Customer Costs Through Strategic Inventory Movements

Taylored Services' unique approach allows the company to develop independent processes designed to drive the success of customers through increased operational transparency and strategy.

E-commerce, Robotics, Retail

From Robots to Running Shoes

DHL Supply Chain and Locus Robotics helped Brooks Running meet consumer demand during the pandemic.

Ravi Panjwani

Bar-coding Systems, Distribution, Warehousing

Need Speed Across the Supply Chain? It's All About the Barcode.

Warehouse and DC managers are following the lead of their e-commerce peers and looking at ways to streamline their receiving and warehouse processes. One of the smartest places to start is also one of the simplest—barcode label printing.

Dusty Dean

E-commerce, Manufacturing, Technology

Fixing Manufacturers' Broken Traditional Selling Processes

Manufacturing's traditional selling processes are broken. Our next chapter requires a savvy digital approach backed by a deep understanding of buyer expectations.

E-commerce, Fulfillment, Retail

Target Practices Faster Fulfillment

Instead of using carriers to ship all its online orders, Target is building its own team of dedicated delivery personnel to get packages to customers' doors even faster

E-commerce, Last Mile Delivery, Retail

Amazon Delivery Drivers, Assemble!

Amazon is testing a premium service where shoppers can have their orders assembled upon arrival, as online furniture and houseware sales soar and shoppers make more big-ticket purchases online.

E-commerce, Distribution, Fulfillment

E-Commerce Fulfillment: DC Strategies for Riding the Surge

How the COVID-19 pandemic changed demand in five product categories, the challenges those changes created for e-commerce fulfillment, and the strategies that merchants and their service providers deployed to meet the need.

John Haber

E-commerce, Labor Management, Warehousing

The Future of Warehouse Workers

Warehouse employment has reached new highs as e-commerce sales are higher than any previous point in time. Businesses may need to increase salaries by as much as 3.5% to compete for talent for such high-demand roles.

E-commerce, Warehouse Management Systems (WMS), Technology

Supply Chain Technology: The Age of Acceleration

Technology innovations help supply chain professionals access the qualities that can help them compete in a changed world: safety, visibility, flexibility, efficiency, and sustainability.

E-commerce, Retail Logistics, Retail

Retail Optimization Through a Revamped Network

With an expanding customer base and recent surge in volume, a CPG company turned to Hub Group to construct a dynamic solution. The 3PL streamlined the company’s handling process while increasing service levels.

E-commerce, Retail, Technology

Stord Closes $65 Million Funding Round, Expanding Its Cloud Supply Chain

Stord, a cloud supply chain services provider for retail and e-commerce brands, raised a $65 million Series C round led by venture capital firm Bond, bringing its total capital raised in the past six months to $100 million.

Paul A. Myerson

E-commerce, Last Mile Delivery, Retail

Omnichannel Delivers, But at What Cost?

The real winners in e-commerce and omnichannel retail will be the ones who master managing their fulfillment and last-mile operations and costs.

E-commerce, Technology , Visibility

Boosting Supply Chain Visibility

With the explosion of e-commerce delivery demands and shifts in supply chain practices, visibility is more important than ever. Here are 10 tips to help you optimize your business.

Food Logistics, Retail, Technology

IoT, AI, ML: Keeping Innovation in Sight

Leaders set their sights on the Internet of Things, artificial intelligence, and machine learning to enhance visibility, cut costs, and power growth.

E-commerce, Reverse Logistics, Retail

Reverse Logistics: It's All Coming Back to Me Now

Using reverse logistics strategies, shippers can recoup maximum value on a product when the first sale doesn't work out.

Robert Kriewaldt

Temperature-Sensitive Goods, Health Care Logistics, Distribution

Is the Logistics Sector Ready for the COVID-19 Vaccine?

The last mile will have to accommodate the reliable distribution of the billions of vaccines that providers will manufacture and ship in 2021. Here are the obstacles facing the supply chain.

Distribution, Logistics, Supply Chain

Getting Crafty with Supply Chain Solutions - Verst Logistics

Verst Logistics helped an arts and crafts supplies company address peak season challenges and growing sales by expanding its supply chain capabilities.

John Paxton

Distribution, Technology , Warehousing

Pandemic Spurs Accelerated Investment in Supply Chain Automation, Digital Technologies

How will digital technologies and automated solutions help your supply chain succeed in this new, post-pandemic reality? For starters, they increase resilience in the face of disruption and support your workforce.

Mario Rivera

E-commerce, 3PL, Distribution

Accelerating Innovation to Meet Supply Chain Challenges

These three winning projects exemplify ID Logistics' mission to continually drive process improvements and boost service levels.

E-commerce, Last Mile Delivery, Retail

DHL Shares Strategy for Peak Season and Beyond

E-commerce is up 65% year over year, and expected to surge more than 50% during the busiest peak week, according to Chet Paul, senior vice president at DHL Express; Kraig Foreman, president at DHL Supply Chain; and Craig Morris, chief information officer at DHL eCommerce Solutions.

3PL, Distribution, Partnership

Taylored Fulfillment Services Acquires U.S. Operations of Toll Global Logistics

The acquisition triples Taylored’s footprint in key areas, totaling more than 4.1 million square feet of distribution space.

E-commerce, Retail, Technology

Macy's Parades Digital Lead

Digitally mature retailers better reacted to COVID-19 disruptions, finds a study by technology company Incisiv. Based on performance along the customer journey, the study names the top North American apparel retailers in digital maturity.

E-commerce, Demand Planning, Retail

What's the Holiday Sales Scenario?

The holiday retail season will play out in one of two ways sales-wise, both of which are lower than prior years. The gift that keeps on giving? E-commerce sales.

E-commerce, Retail, Technology

Consumers Set Their Sights on Visibility

With more consumers expecting to find, buy, and receive products wherever and however they desire, the need for retailers to optimize and elevate their supply chain capabilities is imperative for maintaining sales and brand loyalty.

Keith Biondo

E-commerce, Technology , Warehousing

The World Is Your Warehouse 3.0

LEO satellites will enable e-commerce companies to take orders from everywhere and anywhere, allowing all countries, developed or not, to share what we take for granted.

E-commerce, Food Logistics, Retail

Stirring Up Solutions

These companies are concocting innovative e-commerce solutions as alcohol sales flow online.

E-commerce, Demand Planning, Retail

3 Ways Retailers Can Fully Prepare for the Holiday Season

COVID-19 created a whole new world of retail, with more online orders, increased transparency, and a focus on scalable redundancy. Retailers that meet these three goals may have a joyful holiday season after all.

Distribution, Technology , Visibility

Improving Visibility: And Sew It Goes

Timely deliveries are critical for Tacony, a manufacturer and distributor of sewing and floor care products. Learn how the family-owned company cut costs, streamlined transportation, and boosted service levels by collaborating with Sunset Transportation.

E-commerce, Fulfillment, Retail

Reshaping Retail

Agile and innovative retailers transformed their operations during COVID-19. Will their new fulfillment options and increased digitization go out of style as stores reopen, or will they become retail staples?

E-commerce, Food Logistics, Retail

We Scream for Ice Cream

Consumers are screaming for ice cream, and retailers are refining their e-commerce tactics for this frozen treat. Take a look at some ice cream supply chain trends.

E-commerce, Retail Logistics, Retail

Retail Responds

To improve their supply chain resilience for future disruption, retailers must invest in flexibility, visibility, and automation

Chris Gutierrez

E-commerce, Economic Development, Distribution

Becoming the Next Leading Logistics Hub

Kansas City, which offers an appealing central location and established "inland port," provides a blueprint for distribution hotspots.

Distribution, Demand Planning, Retail

Home for the Holidays

Consumers are planning to do their holiday shopping mostly from home and earlier this year, presenting big challenges for distribution centers.

Ryan Richard

E-commerce, Food Logistics, Retail

Online Grocery Shifts into Hyperspeed

Here are three ways retailers can ensure e-commerce capabilities run efficiently by focusing on trading partner collaboration.

Distribution, Manufacturing, Technology

True Manufacturing Embraces More Efficient, Visual Load Building

Looking to streamline load building, True Manufacturing turned to MagicLogic Optimization and integrated Cube-IQ, a software solution that optimizes load planning. The result was reduced work hours and increased efficiency.

E-commerce, Demand Planning, Retail

Vertical Focus: Home Goods

Take a look at how consumer shopping behaviors changed in response to the COVID-19 pandemic and other trends impacting the home goods industry.

3PL, Distribution, Transportation Management Systems (TMS)

Sustaining Operational Excellence

TA Services' transportation management solutions helped MRC Global, a distributor of pipe, infrastructure products, and valves and fittings, improve visibility and enhance service levels.

E-commerce, Risk Management, Supply Chain Management

How Will the Future Unfold?

As the coronavirus continues to disrupt global supply chains, Gartner developed three scenarios to help chief supply chain officers (CSCOs) prepare for recovery and make preemptive decisions to set up their organizations for success.

Eric Allais

E-commerce, Reverse Logistics, Warehousing

How Returns Impact the Warehouse and What You Can Do About It

While it’s easy to pass off returns as primarily an e-commerce or retail issue, the fact is it’s a challenge all distributors face.

E-commerce, Inventory Management, Retail

The Importance of Inventory Accuracy After COVID-19

Once the COVID-19 pandemic subsides and doors reopen, apparel and footwear retailers say their main concern is inventory accuracy—even over improving online order fulfillment and managing returns.

Eric R. Byer

Distribution, Chemical Logistics, Warehousing

NACD Program Ensures Seamless Partnerships

The chemical distribution industry poses a unique challenge for warehouses and carriers due to the wide range of goods that fall under strict regulatory requirements for handling, storage, and shipping. Finding a 3PL partner who can meet these expectations is critical and often requires considerable research and evaluation.

Robert Kriewaldt

E-commerce, Risk Management, Supply Chain Management

We Must Learn to Mitigate Supply Chain Disruption from Disasters

While the speed with which the supply chain was disrupted by the coronavirus pandemic put supply chain weaknesses on display, it has also shined a light on where we need to strengthen our capabilities to mitigate future disruptions. Here are some areas the supply chain must address moving forward:

Keith Biondo

E-commerce, Risk Management, Supply Chain Management

Staying Productive in Unproductive Times

Rather than wait for the next man-caused disruption or pandemic, smart business managers are extracting knowledge from a forensic investigation of their operations based on COVID-19 stress and kicking bad practices to the curb.

Randy Tucker

E-commerce, Customer Service, Retail

Agility On Demand

When you combine consumer demand for deliveries at a breakneck pace, the historically tight labor market, and the unpredictability of the global trade landscape, e-commerce businesses must be just as fast as they are flexible to succeed today’s market.

Distribution, Finance, Manufacturing

Distributors, Shippers Eye Surcharging to Stay Afloat Amid COVID-19 Outbreak

Accepting credit cards can be a major differentiator for businesses, enabling customers to pay however is most convenient for them. To balance this need with the necessity of maintaining margins, consider credit card surcharging.

E-commerce, 3PL, Technology

3PLs Flex Their Tech Muscle

Increasing visibility, flexibility, and accuracy, these technological tools enable 3PLs to more effectively move, store, and fulfill shippers’ orders—even during supply chain disruptions.

Keith Biondo

E-commerce, Global Economy, Legislation, Public Policy, and Regulations

Flexing Muscle on China Trade Compliance

Inbound Logistics publisher Keith Biondo discusses whether e-commerce shipment enforcement will ensure that China complies with Phase 1 of the U.S.-China trade deal signed in January 2020.

Green Logistics, Distribution, Technology

Noted: The Supply Chain in Brief

Take a look at notable good works, green projects, acquisitions, and more from February 2020.

E-commerce, Last Mile Delivery, Retail

Map Mishaps Throw Last-Mile Drivers Off Course

Almost all last-mile delivery drivers say they would be more effective if their maps were more accurate—this includes better meeting delivery windows and fewer parking tickets.

3PL, Distribution, Supply Chain

GOOD QUESTION | What Supply Chain Terms Do People Sometimes Confuse?

We asked and you answered—these are the supply chain terms and phrases that you think people often confuse.

Keith Biondo

Retail, Warehouse Management Systems (WMS), Technology

Robot Return Ratios

Using robots to clearly monitor and better match demand to supply pays huge dividends.

Automotive Logistics, Manufacturing, Retail

Coronavirus Precautions

Manufacturers with primary and sub-tier suppliers near Wuhan, China, can use these five guidelines to plan ahead for any COVID-19 impact.

E-commerce, Last Mile Delivery, Retail

Crossing the Final-Mile Finish Line

E-commerce revenue in 2020 will reach $3.52 trillion—this explosion is forcing retailers to find faster and more convenient modes to reach the final mile.

Oren Zaslansky

3PL, Last Mile Delivery, Retail

Navigating Amazon's Move into Freight

Amazon's launching of a full-service freight brokerage has a number of implications for supply chain professionals—some obvious and some not so clear.

E-commerce, Last Mile Delivery, Retail, Transportation

Winning Moves for the Last Mile

Take a look at the strategies that retailers and their service partners use to improve last-mile delivery for direct-to-consumer sales.

E-commerce, Retail Logistics, Retail, Technology

What if General George Patton was Walmart’s CEO?

General Patton would survey the e-commerce battlefield where Walmart competes and conduct a threat assessment of every major competitor, especially Amazon.

Keith Biondo

E-commerce, Supply Chain, Supply Chain Management

What's the Word?

The hot supply chain words or phrases for the coming year and the concepts behind them.

E-commerce, Logistics, Supply Chain

VERTICAL FOCUS | Paper

As a result of recent trends in customer preferences, demand for printing and writing paper continues to drop. Over the past decade, production of printing and writing papers has declined by 6% annually.

E-commerce, Last Mile Delivery, Transportation

Urban Logistics

Where the e-commerce boom intersects with urban centers, logisticians get street—and space—smart.

E-commerce, Retail, Supply Chain

Halloween: A Scary Supply Chain

A look back at the scary supply chain that was Halloween 2019.

E-commerce, Retail, Warehousing

Warehouse Automation Growing, But For How Long?

New research from market intelligence firm Interact Analysis finds that, during the past few years, the warehouse automation market has seen double-digit growth rates driven in part by the rise of e-commerce and omni-channel retail. Here's what you need to know.

E-commerce, Customer Service, Supply Chain

Building Brand Love

Supply chain efficiencies can support brand strategies in key ways.

E-commerce, Distribution, Technology

Best Buy's Shiny, New Supply Chain Strategy for the Holiday Season

Best Buy made its list and checked it twice, and it's ready to take on the holiday season with a new and improved supply chain.

Pharmaceutical Logistics, Distribution, Supply Chain

Enabling Faster Distribution in the Life Sciences and Pharmaceutical Industry - MD Logistics

New facilities in Indianapolis and Reno enable 3PL MD Logistics to support faster time to market for its life sciences and pharmaceutical customers.

Retail, Supply Chain, Sustainability

Green Supply Chains: Sustainability Sells

This article looks at three companies that aim for environmental sustainability in their operations. It examines their “green” practices and also considers the financial impact of those activities.

Retail, Logistics, Supply Chain

Noted: The Supply Chain in Brief

New and noteworthy in the supply chain

E-commerce, Supply Chain, Technology

Achieving Transportation and Logistics Success in the On-demand Age

With heightened consumer demand for rapid delivery showing no sign of slowing, companies and their transportation partners are under immense pressure to produce an unprecedented amount of consumer goods, while at the same time deliver positive shopping experiences.

E-commerce, Logistics, Supply Chain

Bringing Logistics In-House

Without an in-house delivery option, enterprises are often held back if they rely on external providers. Even if the third party helps them increase their sales volumes, they can end up being order rich but money and data poor. To provide an answer to these questions, enterprises need a platform that allows them to manage an in-house delivery service, while flexibly deploying third-party solutions as needed.

Retail, Supply Chain, Visibility

A Good Night's Rest With Peace of Mind

Boll & Branch promises full comfort with zero chemicals.

E-commerce, Expedited Shipping, Retail

The Leader of the Pack

Randa improves pick, pack and ship process with supply chain consulting firm VSS and Cybra's MarkMagic barcode labeling software

E-commerce, Retail, Supply Chain

No Light at End of Retail Tunnel

Retail, Logistics, Supply Chain

CPG Success: Top-Shelf Solutions

Consumer packaged goods (CPG) companies are among those most impacted by the proliferation of delivery channels over the past several years. To succeed in this changing marketplace, successful CGP businesses are refining factory operations and developing new distribution and transportation models.

Retail, Logistics, Supply Chain

Setting Up Shop

This story examines some of the new models for e-commerce fulfillment that retailers are using today, particularly ones that involve the use of physical stores.

Keith Biondo

E-commerce, Logistics, Supply Chain

When Worlds Collide

Online retailers are winning in the market with all types of consumers, even in manufacturing industrial products.

E-commerce, Retail Logistics, Distribution

A New Argument for Pool Distribution as More Specialty E-Retailers Set Up Shop

Pool distribution is one strategy that’s getting a second wind in the face of intensifying e-commerce pressure and the changing face of America’s malls.

Mohammed (Mo) Hajibashi

E-commerce, Logistics, Supply Chain

Today's Technology, Tomorrow's Demand

The trends affecting supply chains require an agile approach

Retail, Logistics, Supply Chain, Technology

Mark Bakker: Change Agent

A profile of Mark Bakker, head of supply chain operations, Americas, with HP Inc.

E-commerce, Fulfillment, Electronic Data Interchange (EDI), Technology

Automated EDI Brings Benefits as Far as Eyebobs Can See

A direct, automated EDI connection between its ERP system and retail partners gives eyebobs 20/20 visibility to its omnichannel orders.

Retail, Logistics, Supply Chain

Finding Capacity and Savings In a Dynamic Market - Hub Group

Hub Group generated savings and efficiency for a leading national retailer.

Chris Mehlfelder

E-commerce, Logistics, Supply Chain

Maximizing Global E-Commerce Profits

The trends affecting supply chains require an agile approach

E-commerce, Logistics, Supply Chain

Disrupting the Future of Grocery Retailing

What’s needed is a new retail model for grocery shopping.

John Richardson

E-commerce, Logistics, Supply Chain

The Game Has Changed—Time for a New Playbook - Transportation Insight, LLC

Shippers need a playbook that charts a strategy for obtaining better operational understanding while improving processes that most directly affect customer satisfaction.

E-commerce, Retail, Logistics, Supply Chain, Technology , Warehousing

Automation Is a Game Changer for
E-tailers

A majority of consumers have moved on to online shopping. According to a report by eMarketer Retail, in 2017, retail ecommerce sales worldwide increased by 25% over the previous year. What has really helped boost e-commerce, is the convenience of quick delivery. This adds to the purchase experience that is vital for sustaining customers over the long term. This is possible only when the retail operations are driven by technology integration and automation, across its entire supply chain.

Fulfillment, Retail, Technology , Supply Chain Management

Accuracy and Time Savings Through AI-Driven Forecasting

AI is quickly gaining ground in supply chain management, and we’re seeing it applied to demand forecasting to overcome many obstacles.

E-commerce, Retail Logistics, Retail, Logistics

Walgreens Launches Home Delivery Program for Prescriptions

Walgreens is striving to become more consumer-friendly in an attempt to compete with e-commerce.

E-commerce, Expedited Shipping, Fulfillment, Logistics, Technology

Holiday Shipping Guidance for 2018: Analyzing FedEx 2017 Holiday Ship-By Dates

To better understand when shippers should send their packages during the holiday season, GrandCanals, the market leader in analytics-driven fulfillment, is launching an AI-powered website at where companies can view holiday ship-by predictions for 2018, updated nightly. These predictions are determined by artificial intelligence and consider both historical and current shipping trends across the GrandCanals Delivery Performance tracking network.

E-commerce, Distribution, Logistics, Supply Chain

Growth in the Line of Beauty

The New NAFTA winners and losers; shippers need larger customs bonds; Panama Canal sets record annual cargo tonnage in fiscal year 2018; South Korea trade growth remains positive in Q4 2018; the EU countries importing the most coffee; Feelunique partners with SEKO Logistics for cross-border growth into China; first global network of ocean-bound plastics supply chains

E-commerce, Fulfillment, Retail, Warehousing

Keeping up with B2B Fulfillment Demands this Holiday Season

According to a recent report by CBRE, the average U.S. warehouse is about 34 years old. While this may seem relatively “young”, in our digitally-transformed world, any 34-year-old technology is practically a senior citizen. What’s more, within retail, the last five years has seen the rise of eCommerce as a preferred shopping method for consumers. It’s no surprise that the same CBRE report notes that U.S. warehouses are currently under significant strain to keep up with demand.

E-commerce, Retail Logistics, Retail, Supply Chain

What's Ahead for Retail Technology? Ask the Crystal Ball

3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024

E-commerce, 3PL, Manufacturing, Supply Chain, Supply Chain Management

Supply Chain Scorecards: A Tool for the Times

There’s a lot of interest in the industry right now regarding advanced technologies like blockchain and AI and the benefits they could bring to logistics operations – and with good reason. But, for all the promise these appear to hold, there are proven enhancement-focused tools already available – in particular, scorecards – that supply chain managers should take full advantage right now to ensure optimized performance across all supply chain functions.

Retail, Logistics, Supply Chain, Technology

Retailers Plug Into AI

Nearly two-thirds of retail supply chain professionals struggle with disconnects between systems, finds Symphony RetailAI's Strengthening the Retail Supply Chain survey of North American retailers.

E-commerce, Retail, Logistics, Supply Chain

Hone for the Holidays

Holiday preparations are in high gear with hiring sprees and e-commerce investments reported by retailers and logistics service providers alike.

Stevie Hay

E-commerce, Fulfillment, Logistics, Supply Chain

Rethink Fulfillment During Peak Season

Peak season is a great opportunity to determine where your warehouse priorities should lie. Here are the biggest stories to watch this holiday season.

E-commerce, Logistics, Supply Chain

Great(er) Expectations: Meeting E-Commerce Consumer Demands

Global Logistics, Retail, Logistics, Supply Chain

Hello, Good Buy

Sean Wilcox

E-commerce, Customer Service, Retail, Logistics, Supply Chain

Shipping and Delivery: How to Get it Right

Executing against the wrong e-commerce strategy – or not having a strategy at all – is a recipe for higher costs and lower customer satisfaction levels and can have a major negative impact on your business.

Paul A. Myerson

E-commerce, Last Mile Delivery, Lean, Retail, Supply Chain

Store Delivery Keeps Retailers in the Game

The fulfillment part of multi-channel e-commerce is tricky; store delivery is one possible last-mile option.

Keith Biondo

E-commerce, Retail, Logistics, Supply Chain

Returning Experience

The war between the retail/e-commerce customer experience and increasing costs is heating up, thanks to the impact that rising transportation prices are having on the retail process. That trend plagues e-commerce players and retailers, both large and small.

John Sell

E-commerce, Retail, Logistics, Supply Chain

Returns in the E-Commerce Retail Supply Chain - MD Logistics

In recent years, a rise in e-commerce sales has led to an increase in the amount of items returned. This increase in returns creates a challenging situation for retailers and an opportunity for their 3PL providers.

John Jergens

Retail, Logistics, Supply Chain

Overcoming Omni-channel Challenges in Retail - Crane Worldwide Logistics

Supply chains should allocate product across today's complex omni-channel networks to fulfill customer demand.

E-commerce, Logistics, Supply Chain

Footwear Chain Steps Up E-Commerce Efficiency

Independent footwear chain Browns Shoes reduced order lead time and more quickly filled e-commerce orders with an order management system.

E-commerce, Last Mile Delivery, Logistics, Packaging, Supply Chain

E-Commerce Supply Chains in 2018: Millennial Consumers Most Concerned With Speed and Affordability of Deliveries

The e-commerce space is evolving quickly, and retailers must take care to consider consumers' shifting expectations, especially when dealing with younger shoppers.

E-commerce, Logistics, Supply Chain

Footwear E-Tailers: Shoe Me The Money

As e-commerce continues to grow, footwear brands and retailers benefit from continually increasing sales. The challenge for e-tailers is to be profitable while dealing with fickle consumer tastes and product seasonality, a high return rate and large number of SKUs, and packaging that’s larger and bulkier than its parent category, apparel.

Paul A. Myerson

Retail, Logistics, Supply Chain

Are You Ready for Omnichannel Retail?

While many challenges arise from an omnichannel retail strategy, supply chain professionals must rise to the occasion and stay ahead of these changes.

E-commerce, Logistics, Supply Chain

Manufacturers Take on Amazon

Distribution, Logistics, Supply Chain

Fulfillment Makeover Reveals A Glowing Supply Chain

Faced with rapidly-accelerating demand for its products, skin care company Rodan + Fields, an e-commerce merchant, chooses a distribution solution that includes a new location and automation.

E-commerce, Fulfillment, Logistics, Supply Chain

Full-Service Fulfillment Solution Helps E-commerce Company Deliver - Saddle Creek

Saddle Creek helped allheart get orders out quickly, control costs, and keep up with demand spikes.

E-commerce, Logistics, Supply Chain, Technology

2018 Business Trends: For Better, For Worse

Investing in new and improved information technology and robotic process automation (RPA), talent shortages, and trade protectionism are predicted to be the top trends in service delivery for 2018 and the next several years, according to the latest quarterly KPMG Global Insights Pulse survey.

E-commerce, Logistics, Supply Chain

Competing With E-Commerce Giants

Despite the highly competitive environment, it’s possible to compete with e-commerce giants. It just takes creativity, a strong, optimized supply chain and, of course, excellent customer service.

Steve Wilson

E-commerce, Logistics, Supply Chain

Supply Chain Strategy and E-Commerce Success - Unyson

Here are the six most important elements to consider when creating an item-specific supply chain strategy.

E-commerce, Logistics, Ports, Supply Chain

Imports, E-Commerce Drive Industrial Real Estate Demand

Seaports are a vital economic engine for the United States and a huge driver of demand for industrial real estate. Imports represented 63 percent of the total loaded cargo volume in 2017 for the top 13 ports in the United States.

E-commerce, Logistics, Supply Chain

E-Commerce Trends

E-commerce is an increasingly powerful engine for growth, and offers the best opportunities for small and mid-sized businesses, according to research conducted by DHL.

E-commerce, Manufacturing, Logistics, Supply Chain

E-Commerce: Cultivating a New Logistics Landscape

E-commerce continues to mow down traditional business practices. To adapt, companies serving manufacturing, industrial, and retail customers are seeding their portfolios with new services, and not letting any grass grow under their feet.

Distribution, Logistics, Supply Chain

New Floor & Decor Facility

New and noteworthy in the supply chain

Retail, Logistics, Supply Chain, Technology

Fashion Icon Designs Supply Chain Solution

With its distribution center approaching capacity, Michael Kors had several options to consider, including one that would expand the existing facility. The fashion company turned to supply chain software company LLamasoft for help evaluating possible solutions. The collaboration also led to Michael Kors developing a core supply chain decision-making capability as well as systems it could use for other purposes.

Jonathan Tran

E-commerce, Logistics, Supply Chain

Inventory Strategies That Satisfy and Retain Customers

E-commerce, Logistics, Supply Chain, Transportation

Supply Chain Impatience: No Time To Wait

Artificial intelligence, hidden cameras, robots—These are not part of a new movie, but reflect daily life in a "hurry up" world of impatient consumers. Read how supply chains are adapting to serve a market increasingly driven by e-commerce and Amazon-like business models.

E-commerce, Global Logistics, Logistics, Supply Chain, Technology

Realigning Logistics

E-commerce, Logistics, Supply Chain

Shopper Expectations Outpace Retail Investments

Key findings from the 2017 Global Shopper Study

E-commerce, Logistics, Supply Chain

Acquiring Shipt Will Bring Target Shoppers Same-Day Delivery

Target acquired same-day delivery company Shipt.

Keith Biondo

E-commerce, Manufacturing, Logistics, Supply Chain

Status Quo? No.

Status quo will not be the norm in 2018 as major and minor changes are brewing in business operations.

Retail Logistics, Retail, Supply Chain, Technology , Supply Chain Management

Supply Chain Collaboration: Myth or Reality?

Supply chain collaboration (SCC) is vital for companies to make critical decisions quickly and outpace the competition. But, are the key concepts of collaboration a current reality or a myth? This article breaks them down.

Keith Biondo

E-commerce, Logistics, Supply Chain, Technology

CX in the Era of Supply Chain Impatience

Transportation, logistics, and supply chain play an increasingly pivotal role in providing excellent customer service.

E-commerce, Retail Logistics, Retail, Supply Chain

Leveraging Supply Chain Automation to Meet This Year’s Holiday Shopping Demands

The holiday sales rush presents both an opportunity and a challenge for shippers as they navigate high-volume orders and expectations for next-day shipping. By leveraging supply chain automation, shippers can meet this year’s higher-than-ever consumer demands while staying competitive.

Nick Jensen

E-commerce, Fulfillment, Retail, Logistics, Supply Chain

5 Ways to Improve Fulfillment Center Efficiency

Here are five key considerations to remember when solving for improved efficiency in your fulfillment center.

E-commerce, Logistics, Supply Chain

Survey: Customers Place a High Priority on On-Time Holiday Shipping

Retail, Supply Chain, Supply Chain Management

Tim O’Brien: Exuding Star Power

Profile of Tim O’Brien, senior director, supply chain, with Purchasing Power, a specialty e-commerce retailer that provides goods and services to customers who make payments through payroll deductions

Dr. David Widdifield

E-commerce, Last Mile Delivery, Logistics, Transportation

The Last Mile—History Repeating As Supply Managers Face Peak Season - Crane Worldwide Logistics

To prepare for this coming shopping season, supply chain managers need to engage key stakeholders to review current logistics operations and strategically assess whether or not they are prepared to meet existing consumer expectations.

E-commerce, Big Data, Manufacturing, Logistics I.T., Supply Chain

Consumer Behavior: The Missing Link

Retailers and manufacturers can unlock significant competitive advantage by leveraging consumer insights to make category decisions and create localized merchandising assortments.

Humanitarian Logistics, Retail, Logistics, Supply Chain

The Calm After the Storms

FedEx and UPS set aside rivalry to lobby White House on infrastructure, Retailers will rely heavily on technologies such as live chat, Facebook Messenger and Amazon Alexa for customer service, according to new research from Linc and Brand Garage, Research shows that U.S. industry executives are most concerned about the impact of trade protectionism, risk management, and border adjustment tax proposal

Jonathan Tran

E-commerce, Retail Logistics, Inventory Management, Retail, Supply Chain

E-Commerce Commentary: Three Ways Shippers Can Improve Customer Satisfaction

Shippers should turn their attention to three frequently overlooked components of inventory record management to improve inventory accuracy and, ultimately, consumer satisfaction.

E-commerce, Retail Logistics, Retail

Supply Chain Commentary: Prepare for Mobile Commerce

Mobile commerce is expected to become a $250-billion market by 2020, with an increasing number of sales being done via smartphone apps, says the 2017 UPS Pulse of the Online Shopper. Here are key takeaways for retailers.

Retail Logistics, Retail, Supply Chain, Technology

Amazon Closes Whole Foods Acquisition: 3 Experts Weigh In

Amazon’s acquisition of Whole Foods Market closes today August 28, 2017. Find out what it means today and for retailers in the near future.

Reverse Logistics, Retail, Logistics, Logistics I.T., Supply Chain

Reverse Logistics: Earning a High Rate of Return

Opportunities that will make a difference in reverse logistics programs, and establishing goals for returns programs.

Economic Development, Distribution, Logistics, Ports

Florida: Logistics & Distribution—The Future is Here

Florida's state-of-the-art seaports and airports, and strong highway and rail networks, have helped establish a strong and growing logistics sector.

E-commerce, Retail, Logistics, Supply Chain

Supply Chain Goes Back to School

E-commerce, Retail Logistics, Retail, Logistics I.T., Supply Chain

Supply Chain Commentary:
The Battle of Retail Titans

Amazon and Walmart are battling it out to conquer the last mile of the supply chain. It's important to note that this is not a competition for the grocery industry, but rather a battle of the distribution center.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Amazon’s Prime Day: Primetime for Online Retailers to Get Logistics Lessons

Amazon is the most sophisticated technical and logistical company on the planet. Here's what online retailers can learn from Prime Day.

John Costanzo

E-commerce, Cross-border Trade, Canada, Legislation, Public Policy, and Regulations, Retail

U.S./Canada Trade Remains Strong, With Plenty of Opportunity for Growth - Purolator

John Costanzo of Purolator International discusses the latest trade trends between the United States and Canada.

E-commerce, Fulfillment, Retail, Logistics, Supply Chain

E-commerce Fulfillment Survey Finds Evidence of Retailer Growing Pains

Careers, Distribution, Fulfillment, Logistics, Supply Chain, Warehouse Management Systems (WMS), Visibility

Paul Nugent: Feed the Flow

Profile on Paul Nugent, director of logistics for Kitchen and Bath Americas with Kohler Co.

Ken Chrisman

E-commerce, Retail, Logistics, Packaging, Supply Chain

Thinking Inside the Unbox

Challenge yourselves to go beyond a great product and deliver an outstanding brand experience for your customers when they open your package for the first time.

E-commerce, Global Logistics, Logistics, Supply Chain, Supply Chain Management

3 Main Sources of Supply Chain Complexity

Once you understand where the complexities lie in your supply chain, you can get to the source of your problem and streamline issues to help your organization.

E-commerce, Retail, Logistics, Supply Chain, Transportation

Retailer Reduces Transportation Spend - Unyson

A retailer teamed up with Unyson to create an out-of-the-box solution for its growing supply chain.

E-commerce, Retail Logistics, Logistics, Supply Chain, Supply Chain Management

Apparel Logistics: Stepping Out in Style

This feature provides examines the supply chain challenges arising from some recent trends in the fashion industry, and looks at how brand owners and retailers are meeting those challenges.

Distribution, Transportation Management Systems (TMS), Technology , Supply Chain Management

TMS Guide 2022

Inbound Logistics offers this annual guide of some top TMS providers and solutions that can put you on the right road toward improved transportation management and performance

E-commerce, Customer Service, Distribution, Retail

E-Commerce: Delivering the Goods

A new study from Descartes Systems Group shows the ongoing e-commerce growth and the importance of delivery performance for customers.

Distribution, Software-as-a-Service (SaaS), Technology , Warehousing

Future-Proofing Tomorrow's Warehouses

Bar Code Direct modernized and optimized a large Fortune 500 retail warehouse, taking a three-pronged approach that yielded dramatic speed and productivity gains.

Ryan Robertson

Distribution, Fulfillment, Third-Party Logistics, Warehouse Management Systems (WMS), Supply Chain Management

Omnichannel Commerce & Drop Shipping Fulfillment in the Retail Industry

Implementing a drop shipping solution comes with its share of challenges for a 3PL provider, as these types of orders differ from a standard parcel shipment. Here’s what to consider.

E-commerce, Distribution, Fulfillment, Inventory Management, Retail, Supply Chain Management

Managing the Amazon Effect

Whether online or in-store, customers expect an immediate and frictionless shopping experience, thanks to Amazon. To compete, you must level the playing field with experiences that keep customers coming back to your branded e-commerce site.

Big Data, Retail, Sustainability, Warehousing

Supply Chain Predictions 2020

Industry leaders look to the future, offering advice and strategies to help you successfully navigate the year ahead.

E-commerce, Last Mile Delivery, Retail, Transportation

Winning Moves for the Last Mile

Take a look at the strategies that retailers and their service partners use to improve last-mile delivery for direct-to-consumer sales.

Distribution, Logistics, Supply Chain, Transportation

159 Expert Tips to AMP Your Supply Chain

Get moving with these actionable tips to jolt your warehousing, transportation, and logistics operations.

E-commerce, Pharmaceutical Logistics, Supply Chain, Warehouse Management Systems (WMS)

When Logistics Worlds Collide: Fashion History Predicts Future of Pharma Fulfillment

Larry Hotz, of WDSrx - Woodfield Distribution, LLC, draws from his experiences in the fashion industry to predict the future of the pharmaceutical supply chain.

Distribution, Logistics, Supply Chain, Transportation Management

Lori Fellmer Keeps It Moving

A profile of Lori Fellmer, vice president of logistics and carrier management with BassTech International.

E-commerce, Retail Logistics, Retail, Logistics

Walgreens Launches Home Delivery Program for Prescriptions

Walgreens is striving to become more consumer-friendly in an attempt to compete with e-commerce.

E-commerce, Expedited Shipping, Fulfillment, Logistics

How Shippers Can Relieve Consumers' Delivery Anxiety

Delivery anxiety is the anxiety consumers feel when they don’t know when they are going to receive their order or when shipping costs push the total order cost too high. Removing delivery anxiety, your single largest obstacle to converting orders, can result in an up to 20% increase in sales, happier customers, fewer calls to customer support, and an optimized delivery network.

Distribution, Logistics, Real Estate, Warehouse Management Systems (WMS), Warehousing

How to Adapt an Aging Warehouse

When the time arrives to consider investing in additional space, many distribution centers, retailers and businesses dependent on warehouses face a dilemma: should the organization move to a new facility, build an addition, or try to retrofit an older warehouse? And, in the case of a retrofit or addition, what can be done to make an aging or existing warehouse space more suitable?

E-commerce, Fulfillment, Retail, Warehousing

Keeping up with B2B Fulfillment Demands this Holiday Season

According to a recent report by CBRE, the average U.S. warehouse is about 34 years old. While this may seem relatively “young”, in our digitally-transformed world, any 34-year-old technology is practically a senior citizen. What’s more, within retail, the last five years has seen the rise of eCommerce as a preferred shopping method for consumers. It’s no surprise that the same CBRE report notes that U.S. warehouses are currently under significant strain to keep up with demand.

E-commerce, Retail, Logistics, Supply Chain

Hone for the Holidays

Holiday preparations are in high gear with hiring sprees and e-commerce investments reported by retailers and logistics service providers alike.

Sean Wilcox

E-commerce, Customer Service, Retail, Logistics, Supply Chain

Shipping and Delivery: How to Get it Right

Executing against the wrong e-commerce strategy – or not having a strategy at all – is a recipe for higher costs and lower customer satisfaction levels and can have a major negative impact on your business.

Reverse Logistics, Retail, Logistics, Supply Chain

Send It Back! How to Manage E-Commerce Returns

Up to 30 percent of e-commerce orders shipped to customers wind up coming back. Here's how smart retailers box up their reverse logistics strategies.

Keith Biondo

E-commerce, Retail, Logistics, Supply Chain

Returning Experience

The war between the retail/e-commerce customer experience and increasing costs is heating up, thanks to the impact that rising transportation prices are having on the retail process. That trend plagues e-commerce players and retailers, both large and small.

John Sell

E-commerce, Retail, Logistics, Supply Chain

Returns in the E-Commerce Retail Supply Chain - MD Logistics

In recent years, a rise in e-commerce sales has led to an increase in the amount of items returned. This increase in returns creates a challenging situation for retailers and an opportunity for their 3PL providers.

Brian Bourke

E-commerce, Logistics, Supply Chain, Supply Chain Management

Thinking Beyond Home Delivery - SEKO Logistics

Consumer expectations are becoming increasingly demanding, and matching supply to demand is crucial for any successful supply chain.

Distribution, Logistics, Supply Chain, Warehousing

Reinventing Your Warehouse or DC

Here are some warehouse operations moves—some small steps, some not—companies can do to boost their bottom lines and improve customer satisfaction, including layout and organization, docking, picking and receiving, fulfillment, and packaging.

Retail, Logistics, Partnership, Supply Chain

A Cool Supply Chain Solution

A 3PL's cold call leads to a cool technology solution that streamlines processes and minimizes service disruptions

E-commerce, Fulfillment, Retail, Logistics, Supply Chain

Engaging the Informed Consumer

E-commerce, Automotive Logistics, Packaging, Supply Chain

Supply Chain Efficiency: Packaging for the Automotive E-Commerce Era

To improve the bottom line and take advantage of the e-commerce automotive aftermarket sector’s rising popularity, OEMs should focus on the role packaging plays in supply chain efficiency.

E-commerce, Global Logistics, Logistics, Supply Chain

H&M Tries on Supply Chain Improvements

Retailer H&M will increase supply chain investments and continue cost control measures to address slow growth in 2017, and keep pace with e-commerce rivals.

Keith Biondo

Retail, Logistics, Supply Chain, Warehousing

The Human Experience

In the rush to satisfy ever-increasing demands for speed and efficiency, and the clarion calls to deliver your best customer experience, supply chain managers need to consider that impact on the worker experience.

E-commerce, Logistics, Supply Chain, Trucking, Transportation

Truckload Carriers and E-commerce: Serving the Middle Mile

E-commerce is redrawing the landscape for freight transportation. Do truckload carriers have a place in this new world of high-velocity supply chains, especially as shipments get smaller and delivery windows shrink?

E-commerce, Logistics, Supply Chain, Warehousing

E-Commerce Warehouses: SuperSize Me

E-commerce has driven a more than doubling of the average footprint of warehouses built in the United States since the early 2000s.

E-commerce, Logistics, Supply Chain, Trucking

LTL Carriers: E-Commerce Powerhouse

As more consumers choose e-commerce for a variety of goods, how are less-than-truckload carriers being impacted? Trucking companies are developing new strategies to serve retailers and manufacturers creating the goods that impatient consumers expect fast and free.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Supply Chain Commentary: Satisfying Customer Demand in a 365 E-Commerce Market

Today, shippers need to employ innovative solutions year-round, both digitally and with a physical presence in the supply chain.

E-commerce, China, Automotive Logistics, Global Logistics

U.S.-Cuba Trade: Where Do Sanctions, Sourcing, and Compliance Meet?

U.S.-Cuba trade–The intersection of sanctions, sourcing and compliance; Chilean multinational logistics agency Agunsa has teamed up with Japanese shipping firm K-Line to form a dedicated automotive logistics company, KAR Logistics; UPS and SF Holding joint venture receives regulatory approval in China; Dubai introduces e-commerce center

Retail Logistics, Retail, Logistics, Technology , Warehousing

How AR Can Take the Sting Out of Seasonal Surge Training Costs

Every holiday season, warehouses expand their workforces two times or more to handle peak retail demand that can make or break the entire year. Here’s how augmented reality can help.

E-commerce, Retail, Logistics, Supply Chain

H.O.W. | How to Transform the Supply Chain for Omnichannel Retailing

Getting your supply chain ready for omnichannel retailing requires integration with IT, sales and marketing, and procurement as well as transportation. Companies should assess what they can do in-house, and which areas require outside help.

Andrew Slusher

E-commerce, Education & Careers, Logistics, Supply Chain

Educating the Supply Chain - SMC³

Jump Start 2018 provides shippers, carriers, 3PLs, and other supply chain professionals with indispensable insights about trends and challenges in the wider logistics arena.

Tim Casey

E-commerce, Retail, Packaging, Supply Chain, Sustainability

How Reduced Packaging Waste is Key to Sustainability

Shippers are turning to innovative solutions to reduce packaging waste and emissions as key components of their sustainability efforts.

Rob Kriewaldt

E-commerce, Retail Logistics, 3PL, Logistics Solutions Providers, Retail, Logistics, Supply Chain

Recent Industry Disruptions Challenge, Improve Retail Logistics and Supply Chain - WSI

The retail industry needs to adapt an agile and visible supply chain to fulfill increasingly demanding consumer requests.

3PL, Retail Logistics, Distribution, Retail

Solved: Satellite DC Quickly Fulfills Orders - Unyson

Unyson helped a customer simultaneously increase service for time-sensitive shipments while decreasing costs.

Retail Logistics, Retail, Packaging, Supply Chain, Sustainability, Supply Chain Management

The Perfect Amount of Packaging

Sustainable packaging helps shippers’ bottom line and brand as well as being easier on the environment.

E-commerce, Retail, Logistics, Supply Chain

Supply Chain Goes Back to School

E-commerce, Distribution, Fulfillment, Logistics, Supply Chain

Distributors Step Up Their Game

Distributors continue to play a valuable role within many supply chains. At the same time, changing business models, and especially the rise of e-commerce, are prompting many to enhance the services they offer.

Retail, Logistics, Supply Chain, Visibility

Solved: Increasing Retail Presence - SEKO

When Dippin’ Dots needed more visibility in retail locations they teamed up with SEKO to get display freezers to market quickly.

Chris Gutierrez

E-commerce, Economic Development, Logistics, Supply Chain

An Inside Look at Freight-Based Development in Kansas City

CVS Pharmacy, Amazon, and others have invested more than $456 million in warehousing and distribution centers in the KC region, adding 4,700 jobs since 2015. How has this mid-sized Midwestern region been so successful attracting logistics operations? Why are experts predicting continued growth?

John Costanzo

E-commerce, Cross-border Trade, Canada, Legislation, Public Policy, and Regulations, Retail

U.S./Canada Trade Remains Strong, With Plenty of Opportunity for Growth - Purolator

John Costanzo of Purolator International discusses the latest trade trends between the United States and Canada.

E-commerce, Logistics, Partnership, Packaging, Supply Chain

New Packaging Innovation Center

UPS and Sealed Air’s new center will help solve e-commerce retailers’ packaging and shipping challenges.

Retail, Logistics, Supply Chain, Transportation

Uniformed Booking Platform Improves Vendor Compliance

A retailer needed to bring suppliers together and optimize processes so they teamed up with Unyson for a solution.

Food Logistics, Distribution, Third-Party Logistics, Supply Chain, Transportation Management

Key Ingredients for Efficiency: 3PL Partnership Delivers Multiple Benefits

By partnering with Hub Group, a major dairy and food ingredient company is finding the right capacity at the right time while using supply chain data to be more time- and cost-efficient.

E-commerce, Distribution, Fulfillment, Inventory Management, Retail, Supply Chain Management

Managing the Amazon Effect

Whether online or in-store, customers expect an immediate and frictionless shopping experience, thanks to Amazon. To compete, you must level the playing field with experiences that keep customers coming back to your branded e-commerce site.

E-commerce, Logistics, Supply Chain, Supply Chain Management, Transportation

Jennifer Daniel: Mastering the Art of Logistics

A profile of Jennifer Daniel, head of global logistics for Redbubble, an online marketplace that connects independent artists of graphic design, fine art, or photography with customers.

Andrea McFarling

E-commerce, Retail Logistics, Reverse Logistics, Logistics, Supply Chain

Minimize Returns While Improving Sales

Minimizing costs and even making a profit in reverse logistics is critical to an e-commerce company’s health. Here are some ways to do that.

Retail Logistics, Fulfillment, Retail, Supply Chain, Supply Chain Management

Supply Chain Remains the “Next Big Thing”

Symphony RetailAI, and CPG manufacturers, announced the findings of a benchmark report. The fourth annual study, conducted by Retail Systems Research (RSR) and sponsored by Symphony RetailAI, shows enhanced efficiencies from previous years, but clear room for improvement in fulfillment strategies, demand forecasting, and inventory accuracy and visibility.

Paul A. Myerson

E-commerce, Last Mile Delivery, Lean, Retail, Supply Chain

Store Delivery Keeps Retailers in the Game

The fulfillment part of multi-channel e-commerce is tricky; store delivery is one possible last-mile option.

E-commerce, Distribution, Logistics, Retail, Partnership, Supply Chain, Warehousing

Cookware Company Stirs Up a Sizzling Supply Chain

Even after adding a third production shift to its foundry, Lodge Manufacturing Company couldn’t manufacture enough cast-iron cookware to fill orders. To meet demand, the family-owned business in southern Tennessee invested $85 million in a second foundry, a modern 212,000-square-foot distribution center, and the company’s first warehouse management system, mobe3 from EVS.

E-commerce, Fulfillment, Retail, Logistics, Supply Chain

Engaging the Informed Consumer

Paul Thompson

E-commerce, Legislation, Public Policy, and Regulations, Logistics, Supply Chain, Technology

Accelerate Breakthrough by Helping Human Experts - Transportation Insight

While machine learning and predictive intelligence will shape this era, creative companies which value collaboration, human expertise and servant leadership can change the game.

Perry Belcastro

E-commerce, 3PL, Logistics, Third-Party Logistics, Supply Chain

5 Ways Your 3PL Can Help Meet E-commerce Challenges

A 3PL could offer benefits worth exploring to help you accommodate e-commerce growth.

Tim Casey

E-commerce, Retail, Packaging, Supply Chain, Sustainability

How Reduced Packaging Waste is Key to Sustainability

Shippers are turning to innovative solutions to reduce packaging waste and emissions as key components of their sustainability efforts.

E-commerce, Distribution, Fulfillment, Retail, Logistics, Logistics I.T., Supply Chain, Transportation

E-Commerce: The Great Retail Equalizer

This story looks at some of the trends and challenges associated with e-commerce today, and strategies for dealing with those challenges, through the eyes of one small retailer, one medium-sized and one large.

E-commerce, Retail Logistics, Retail, Logistics I.T., Supply Chain

Supply Chain Commentary:
The Battle of Retail Titans

Amazon and Walmart are battling it out to conquer the last mile of the supply chain. It's important to note that this is not a competition for the grocery industry, but rather a battle of the distribution center.

E-commerce, China, Retail Logistics, Finance, Demand Planning, Supply Chain

Vertical Focus: Exercise Equipment

Planet Fitness is one fitness club company that has thrived in recent years, growing from 918 locations in 2014 to more than 2,200 in 2021. Here's a sampling of statistics about the fitness equipment industry, compiled by RunRepeat and other sources, that helps to illustrate its status today.

E-commerce, Retail Logistics, Distribution, Fulfillment, Inventory Management, Lean, Supply Chain Management

How can retailers compete with the logistics dominance of the e-commerce behemoths?

Readers share how they keep their smaller retail businesses competitive against massive-commerce companies.

E-commerce, Distribution, Retail, Logistics, Partnership, Supply Chain, Warehousing

Cookware Company Stirs Up a Sizzling Supply Chain

Even after adding a third production shift to its foundry, Lodge Manufacturing Company couldn’t manufacture enough cast-iron cookware to fill orders. To meet demand, the family-owned business in southern Tennessee invested $85 million in a second foundry, a modern 212,000-square-foot distribution center, and the company’s first warehouse management system, mobe3 from EVS.

E-commerce, Distribution, Retail, Logistics, Partnership, Supply Chain, Warehousing

Cookware Company Stirs Up a Sizzling Supply Chain

Even after adding a third production shift to its foundry, Lodge Manufacturing Company couldn’t manufacture enough cast-iron cookware to fill orders. To meet demand, the family-owned business in southern Tennessee invested $85 million in a second foundry, a modern 212,000-square-foot distribution center, and the company’s first warehouse management system, mobe3 from EVS.

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