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3PL, Customer Service, Third-Party Logistics, Logistics, Partnership, Supply Chain
Readers' Choice: Top 10 3PL Excellence Awards 2016
Year after year, the IL 3PL survey reveals the importance of great customer service to shippers.
3PL, Lean Logistics, Logistics, Third-Party Logistics, Partnership, Supply Chain, Supply Chain Management
3PL Partnerships: You're In Good Company
As product demand continues to rise, companies in all industries are partnering with third-party logistics (3PL) providers to ensure their products are delivered to customers on time and cost effectively.
3PL, Customer Service, Logistics, Third-Party Logistics, Supply Chain, Transportation
How Specialized Transportation Can Improve Customer Service
Working with a specialized transportation provider will save you time and headaches while keeping your customers happy and costs down.
3PL, Manufacturing, Third-Party Logistics, Logistics, Partnership, Supply Chain
The Grass is Greener
Wagner Logistics helps a leading manufacturer of lawn care equipment overcome growing pains.
3PL, Customer Service, Logistics, Third-Party Logistics, Supply Chain, Visibility
GOOD QUESTION | When choosing a carrier/supplier, what’s more important: cost or customer service?
Readers choose between cost and customer service as the most important selection criterion for a carrier or supplier.
3PL, Logistics, Third-Party Logistics, Partnership, Supply Chain, Technology
Accurate Transit Times: The Backbone of Efficient Supply Chains
As transit times shift and service areas are updated, customers need a reliable source of data that delivers a standard messaging output that can be easily understood.
3PL, Customer Service, Logistics, Third-Party Logistics, Supply Chain
Still Pushing Your Customers Around?
Using the best logistics IT available, and partnering with world-class carriers and 3PLs, can help you find a better way towards supply chain success.
E-commerce, 3PL, Customer Service, Retail, Logistics, Third-Party Logistics, Supply Chain
Become an Extension of Your Client’s Brand
As entities responsible for brokering appropriate carrier rates, ensuring accurate quantities of orders and guaranteeing high quality of products, third-party logistics providers are extensions of companies’ brands.
3PL, Customer Service, Logistics, Third-Party Logistics, Supply Chain, Technology
3PL Customer Service Specialization
Industry expertise is the most impactful way to positively affect customer service requirements.
Customer Service, Logistics, Partnership, Supply Chain, Technology , Visibility
Cloud-Based Route Planning? That Would Be Ideal!
Wholesale distributor Ideal Supply re-routed its delivery network through the cloud with the help of logistics technology provider Descartes.
3PL, Electronic Data Interchange (EDI), Logistics, Third-Party Logistics, Partnership, Supply Chain, Technology , Warehouse Management Systems (WMS), Transportation
Three Key Points to Communicate to Become Your Customers’ Dream Provider
Communication and transparency are key to being a good partner to your clients. Use this advice to effectively communicate with customers.
Careers, Customer Service, Global Logistics, Logistics, Partnership, Supply Chain
Multinational Diversity Drives Measurable Success in Logistics Operations
Multiculturalism can be the competitive advantage that makes the critical difference in the success of your supply chain operations.
3PL, Customer Service, Logistics, Third-Party Logistics, Supply Chain
How to Stand Out in a Crowded Marketplace
With so many choices available, varying freight, and small package shipping needs, the 3PL service offering needs to be about more than the transaction.
3PL, Logistics, Third-Party Logistics, Partnership, Supply Chain
Keeping Partnerships Strong in a Shifting Landscape
As shippers evaluate existing, merged, or new 3PL providers, they should also be aware of their own processes and approach to vendor relationships and choose partners that best align with their strategies and needs.
3PL, Logistics, Third-Party Logistics, Partnership, Rail, Supply Chain, Sustainability, Trucking, Transportation
Realizing the Power of a Leveraged Platform
One way a manufacturer can mitigate the effects of increasing regulations and demand volatility is by working with a third-party logistics provider with a leveraged platform.
3PL, Lean Logistics, Logistics, Third-Party Logistics, Partnership, Supply Chain, Warehousing
Nourishing a Healthy Supply Chain
Nutrabolt’s rapid growth created several logistics challenges, including processing orders efficiently and quickly; absorbing dramatic swings in order volumes to support promotional campaigns; and providing omni-channel fulfillment through a single warehouse. A third-party logistics partnership with Kane Is Able helped Nutrabolt meet these challenges.
3PL, Logistics, Third-Party Logistics, Logistics I.T., Partnership, Transportation Management Systems (TMS), Technology , Supply Chain Management
Working With the Right Enterprise Logistics Provider Makes Good Companies Significantly Better
An Enterprise Logistics partnership helps improve companies by delivering customized applications to improve market advantage.
3PL, Logistics Solutions Providers, Third-Party Logistics, Logistics, Partnership, Supply Chain Management
Readers’ Choice Top 10 3PL Excellence Awards 2015
Readers select the third-party logistics providers that provide the best outsourced logistics services.
3PL, Cross-border Trade, Logistics, Third-Party Logistics, Partnership, Supply Chain Management
It's Time for an Automotive Aftermarket Logistics Tuneup
Aftermarket parts providers must take advantage of innovations in the supply chain to remain competitive in today’s global market.
E-commerce, Asia, China, Customer Service, Canada, Global Logistics, Retail, Partnership
Global Logistics—October 2014
Pilot program uses drones to deliver time-sensitive goods; Canadian government lines up two new bilateral trade agreements; Labor rights causing supply chain disruption; Using social media to understand carrier usage.
Customer Service, Partnership, Supply Chain Management
Tapping Social Media to Power Your Supply Chain
Many companies use social media to improve supply chain operations by connecting shippers and service providers.
Customer Service, Partnership, Transportation Management
Jumping Through Hoops: The Importance of Vendor Compliance
Small companies face challenges in meeting the rules set out in vendor requirements manuals. Best practices help them comply with retailers’ supplier requirements successfully.
3PL, Customer Service, Partnership, Supply Chain Management
What We’ve Got Here is Failure to Communicate
A failure to communicate is the primary reason that 3PL relationships fall apart, according to Inbound Logistics' annual third-party logistics survey.
10 Ways to Improve Your Supply Contract
Parties to a supply contract should consider regulating these 10 points to help limit liability.
3PL, Partnership, Risk Management
Supply Chain Continuous Improvement Requires Collaboration, Trust, and Tolerance for Failure
Ruan’s approach to effective continuous improvement (CI) is centered around creating value within its partners’ businesses. CI begins with a clear understanding of each unique supply chain and baseline performance measures.
Labor Management, Partnership, Technology
How has the pandemic affected supply chain partnerships?
Supply chain leaders share their takes on how the pandemic has affected supply chain partnerships.
Customer Service, Partnership, Technology
10 Tips for Improving the Customer Experience
Your customer experience represents the primary touchpoint between your revenue and customers, so the experience you offer can make all the difference between short-lived success and true market longevity.
Fulfillment, Retail, Partnership
Cross Dock Delivers New Level of Efficiency for Leading Retailer
Leveraging its network of cross dock locations, Hub Group optimized a top retailer’s supply chain, reducing transportation spend, condensing inbound loads to the retailer’s fulfillment centers, and shortening transit times.
Keeping Your Eye on the Prize: What Formula One Can Teach Us About the RFP Process
When managing your next RFP, make sure you have the right tools in place that eliminate inefficiencies and allow you to keep your eye on the prize—finalizing and executing the routing guide.
Partnership, Trucking, Transportation
Mode Shift to Eliminate Supply Chain Disruption
When supply chains require unique equipment and depend on damage-free, on-time service, partnering with a carrier such as PITT OHIO, that can execute mode optimization strategies, can impact the success of your business.
Customer Service, Partnership, Technology
Creating an Exceptional Customer Experience
If you deliver poor customer service, you’ll lose business. But you can turn things around with a serious commitment to meaningful change and work across your entire enterprise.
Customer Service, Demand Planning
Amping Up the CX
A look at some of the strategies that shippers and their 3PL partners use to provide end customers with an excellent experience.
Big Data, Manufacturing, Partnership
Collaboration Provides Unification, Visibility, and Reporting on Key Factors
TForce Worldwide partnered with a large manufacturing client, building a system that met its needs and a unified platform that provides complex data to support better business decisions.
3PL, Food Logistics, Partnership
West Pak Avocado Grows a Ripe 3PL Partnership
West Pak Avocado distributes avocados to hundreds of customers around the globe. To maintain efficient transportation through seasonal peaks, West Pak partnered with a third-party logistics provider to move produce as quickly as possible.
3PL, Customer Service, Partnership
Partnering with a Logistics Specialist Brings Major Benefits
Thomas Griffin, president at DLS Worldwide, discusses how partnering with a large, experienced logistics company can offer technology, agility, and customer service benefits.
Health Care Logistics, Partnership, Transportation
Serving Eye Surgeons During the Pandemic: Relying on Ingenuity and Partnerships
Those in transportation logistics face new realities brought by COVID-19, but are especially challenged in the time-sensitive delivery of tissue for transplants. Perhaps the biggest challenge is ramping back up to meet pent-up demand for surgeries.
Third-Party Logistics, Partnership, Technology
5 Tips for Evaluating Logistics Service Providers
When selecting the best provider for your company, there’s a lot to consider to ensure that freight is handled efficiently and with great care. Keep the following five tips in mind when evaluating your partnerships.
Audit Services, Partnership, Technology
Power of Prevention: Compliance Audits
New contract audit methodologies uncover root causes of value leakage and help prevent future losses.
Third-Party Logistics, Partnership, Supply Chain Management
Setting Up a Successful RFP
Matt Tiedens, director of logistics solutions with Ruan Transportation Management Systems, discusses how to manage the RFP process and attract the best results.
Bolstering Customer Experience in the Supply Chain
3PL MD Logistics becomes an integral part of retailers’ supply chains, focusing on both its customer’s experience and their customers’ experience.
Customer Service, Supply Chain, Technology
What Is a Continuous Delivery Experience and How Has COVID-19 Increased Its Importance in the Supply Chain?
As the country and global economy begin to recover, the question on everyone's minds is: “What will re-entry into the business world look like?” As companies transition into the “new normal,” implementing a CDX solution is of the utmost importance.
Manufacturing, Partnership, Supply Chain
5 Steps to a Contract High
Relationship contracts can benefit distribution in many different industry sectors—these five steps can help you put one into action.
Partnership, Supply Chain Management
How Supply Chain Drives Business Value
Building high-performing alliances between supply chain and commercial teams is a key driver to success.
The Ultimate RFP Checklist for Shippers: Essential Things to Include in Every Bid
The clearer your RFP, the easier it will be for 3PLs to understand your requirements and provide you with the information you need to make an informed selection.
Third-Party Logistics, Materials Handling, Real Estate
Turning Fixed Logistics Costs Into Variable Costs via Outsourcing
Variable costs offer an ideal way for many shippers to keep money in their proverbial pocket. Fixed costs can be converted to variable costs by enlisting a third-party logistics (3PL) provider.
Customer Service, Logistics Solutions Providers, Transportation Management Systems (TMS)
Importer Maximizes Savings and Customer Service with Kuebix TMS
By leveraging Kuebix and an integration with NetSuite, equipment parts importer Summit Supply ensures every order is shipped with the quickest, least expensive option to maximize savings and service.
Logistics Solutions Providers, Third-Party Logistics
The Three Things You Can Teach Your Third-Party Logistics Provider
Just because your logistics provider is the subject-matter expert, it doesn’t mean that there isn’t anything that they can learn from you.
Customer Service, Supply Chain, Transportation
GOOD QUESTION | When choosing a logistics provider, what’s more important: cost or customer service?
Readers reveal the deciding factor in choosing a logistics provider: cost or customer service.
Customer Service, Global Logistics, Technology
Seeing Clearly: The Value of Visibility
Lost visibility into your supply chain means lost value. The good news is that the right telematics and related technologies can help maintain powerful visibility and control over even the most complex global supply chain networks in service today.
Five Reasons Why the Delivery Economy Is Here… Now
project44 recently surveyed 750 consumers and 500 marketing executives to better understand where brands and consumers are aligned (and misaligned) on what makes a great delivery experience. The survey uncovered five compelling trends that all point to the emergence of the Delivery Economy.
Carrier Relationships: Core Carrier, Long Term, or Bid?
Before deploying a carrier management strategy, shippers must have a deep understanding of their supply chain, capacity challenges, and customer requirements.
Customer Service, Supply Chain
EFW's Net Promoter Score Program Measures Customer Satisfaction
Estes Forwarding Worldwide’s Net Promoter Score Program directly supports its mission statement: to deliver the EFW Experience by exceeding expectations each and every time.
3PL, Third-Party Logistics, Supply Chain
Choosing the Right 3PL and Supporting Supply Chain Excellence
Choosing the right third-party logistics provider (3PL) can make or break your goal of achieving supply chain excellence. Here’s how to select the right 3PL.
2019 Top 100 3PLs
Providing innovative and reliable supply chain solutions, these third-party logistics providers drive home the goods. Presented in alphabetical order, these are the 100 3PLs Inbound Logistics editors selected as the best of the best.
3PL, Third-Party Logistics, Supply Chain
The Nexus Way
Nexus is a third-party logistics provider offering customized warehousing solutions and multi-modal transportation services.
Supply Chain Partner Helps Furniture Maker Get a Leg Up - Evans Distribution
With the help of Evans Distribution, this furniture maker developed an efficient, successful, real-time supply chain.
Customer Service, Logistics, Supply Chain
How Evolving Consumer Behavior impacts Global Supply Chains
The impact of evolving consumer shopping behaviors on retailers and manufacturers is the focus of a new supply chain study by DiCentral, a B2B integration services provider, along with the Center for Supply Chain Research at Lehigh University.
Intermodal, Customer Service, Supply Chain
CRM System Brings Ease of Use and Multimodal Benefits - DLS Worldwide
DLS Worldwide’s CRM System provides customers with a simple interface in which shippers can find multimodal quoting, booking and reporting, shipment tracking, and invoice management with online payment options.
Customer Service, Logistics, Supply Chain
The Customer Experience: The Last Mile Gets the Royal Treatment
This story examines how e-commerce retailers use last-mile fulfillment strategies to gain competitive advantage.
Logistics, Third-Party Logistics, Partnership, Supply Chain, Transportation Management
Supply Chain Collaboration: It Works Both Ways
Transparency, honest communication, and a commitment to forming a true partnership with shared goals and values are keys to successful supply chain collaboration between shippers and their third-party logistics providers.
Logistics, Partnership, Supply Chain, Specialized Logistics
DHL Becomes the Logistics Partner of the Council of Fashion Designers of America
The logistics provider will help designers find ways to strengthen their global reach.
Customer Service, Logistics, Supply Chain
Use Your Supply Chain to Earn
Customer Loyalty
As businesses look for ways to improve and optimize the supply chain with customers in mind, they need to factor in elements that will allow them to leverage the supply chain in order to fuel customer loyalty.
Logistics, Third-Party Logistics, Supply Chain
Is a 3PL Not the Best Fit for You?
While some companies have chosen to rely on 3PLs to manage their logistics, others have found other alternatives.
Customer Service, Logistics, Supply Chain
Auditing Beyond Compliance
Evaluating the continuing alignment of customer requirements, acceptable associated risk and service provider capability.
3PL, Food Logistics, Third-Party Logistics, Logistics, Supply Chain, Technology , Specialized Logistics
Carrier Network Plants Seeds of Delivery Efficiency
Produce distributor SunTerra Chicago uses technology to boost on-time deliveries and cut costs.
3PL, Logistics, Third-Party Logistics, Supply Chain
GOOD QUESTION | What part of working in supply chain do you find the most rewarding?
Readers share the best part about working in the supply chain.
E-commerce, 3PL, Retail, Logistics, Third-Party Logistics, Supply Chain, Technology
How 3PL Warehouses Can Capitalize on the Escalating Demands of Prospects and Customers
3PL warehouses are not only in demand, but in a position of strength. This provides 3PL operators a unique opportunity to build lasting relationships with key customers, suppliers, and retailers of their choice.
3PL, Cloud Computing, Logistics, Third-Party Logistics, Ocean, Supply Chain, Trucking, Technology , Transportation
Today's Competitive Supply Chain: Digital, Smaller, More Resilient
As consumers demand a greater personal experience and more sophisticated product, the digital revolution will prove a competitive advantage to those who embrace it.
3PL, Logistics, Third-Party Logistics, Supply Chain, Supply Chain Management
Extending the Life Sciences and Pharmaceutical Supply Chain
In the life science and pharmaceutical area, an inefficient supply chain can cause serious problems. Here are the benefits in adopting innovative approaches to the pharmaceuticals supply chain.
3PL, Logistics, Third-Party Logistics, Supply Chain, Trucking, Technology , Transportation
Leveraging Your Routing Guide
A routing guide plays an important role in setting the strategy for carrier selection across a variety of shipments within an organization. Use these tips to get the most out of your routing guide.
3PL, Forklifts, Logistics, Third-Party Logistics, Supply Chain, Warehousing
Improve Warehouse Productivity With Reach Trucks
Jungheinrich® reach trucks help LeanCor’s mission to advance the world’s supply chains.
3PL, Manufacturing, Logistics, Third-Party Logistics, Supply Chain
Going for Brokers
To meet the changing needs of today’s manufacturers, third-party logistics (3PL) providers need to distinguish themselves through collaboration and technology investments.
E-commerce, 3PL, Third-Party Logistics, Warehousing
3PLs Up The Ante
Thirty years ago, third-party logistics providers offered mainly rudimentary logistics and warehousing services. Today, however, many 3PLs offer complex solutions that help companies achieve strategic goals.
3PL, Logistics, Third-Party Logistics, Supply Chain, Transportation, Warehousing
How Ariens Weathers Seasonal Demand
Ariens' tailored transportation planning solution from Redwood Logistics has led to efficiency gains, delivery improvements, increased visibility and cost reductions.
Customer Service, Last Mile Delivery, Retail Logistics, Retail, Logistics, Supply Chain
3PLs & Carriers: At Your Service
A look at the metrics that shippers and their service providers use to evaluate the quality of customer service.
3PL, Education & Careers, Logistics, Third-Party Logistics, Supply Chain, Trucking, Transportation
Right on Target
Profile of Mike Wagner, CEO of Target Freight Management.
3PL, Logistics, Third-Party Logistics, Supply Chain
How to Choose a Single-Source Logistics Provider
Working with a single-source third-party logistics provider offers many benefits. Here are tips for choosing a partner with capabilities that fit your company’s needs.
Logistics, Logistics I.T., Partnership, Trucking, Technology , Warehouse Management Systems (WMS)
Leading by Example and Empowerment
Profile of Marc Althen, president, Penske Logistics
Partnership, Risk Management, Trucking, Transportation
Accidents Happen: Is Your Transportation Partner Prepared?
It is never too late to improve your safety operations. The changes you make today will reduce your liability exposure for an accident that happens tomorrow.
Logistics, Partnership, Supply Chain
What Is Your Shipper-Logistics Provider Relationship Costing You?
The challenge for shippers considering a new logistics provider is understanding how to evaluate the overall potential of the relationship. Use these key items to ensure success.
Logistics, Partnership, Supply Chain, Technology
Share Everything: Why Multi-tenant Technology Wins
The benefits of a multi-tenant software platform are immense. Chris Johnson of LeanLogistics outlines the four areas of value with multi-tenant technology.
3PL, Logistics, Third-Party Logistics, Supply Chain, Trucking, Transportation
18 Sure-Fire Ways to Save on LTL Shipments
Inbound Logistics talks to carriers and third-party logistics (3PL) providers about sure-fire ways to save money on LTL shipments and serves up a list of 18 tips that will help shippers of all types and sizes.
Customer Service, Logistics, Supply Chain, Trucking, Transportation
Keys to Customer Retention in a Competitive Environment
Customer retention in today’s competitive marketplace is important. Thomas Griffin of DLS Worldwide offers the keys to customer retention.
Mexico, Logistics, Partnership, Supply Chain
What You Need to Know About Nearshoring
When a company initiates a nearshoring program, it is critical to have a partnership with a transportation and logistics company that understands the dynamics of logistics in that country.
3PL, Logistics, Third-Party Logistics, Supply Chain
Complying With Big-box Retailer Requirements
Complying with big-box retailer requirements isn’t always easy, but it pays off in the result of a cohesive 3PL team, satisfied employees and continued business.
Customer Service, Global Logistics, Retail, Logistics, Supply Chain
Global Retail Expansion: The Convergence of Marketing, Customer Service, and Supply Chain Strategies
Brands who never anticipated going global are finding that they all of a sudden are, thanks to the progression of e-commerce and increasing customer expectations.
Logistics, Partnership, Supply Chain
Optimum Dental Extracts Transportation Cost Savings
A lack of route optimization software led to out-of-control logistics costs for Optimum Dental Studio, so the company turned to Maxoptra to optimize routing to serve dental offices and their patients.
Third-Party Logistics, Transportation Management, Transportation
Five Keys to Selecting the Right Transportation Consultant
For many shippers, choosing the right transportation consultant can become a difficult, time-consuming, and frustrating process. Here are five keys to finding the optimal partner.
3PL, Logistics, Third-Party Logistics, Supply Chain, Warehousing
6 Cool Things I Learned Editing This Issue
Inbound Logistics editor lists six cool things she learned (or just realized anew) as she edited the annual 3PL issue.
3PL, Manufacturing, Third-Party Logistics, Logistics, Supply Chain, Supply Chain Management
How to Stand Out From the Crowd
To meet the changing needs of today’s manufacturers, third-party logistics (3PL) providers need to distinguish themselves through collaboration and technology investments.
Logistics, Partnership, Supply Chain, Technology
Is It Time to Think About Logistics Outsourcing?
A company’s ability to efficiently execute a supply chain strategy in today’s environment can be enhanced by logistics outsourcing with a strategic partner.
3PL, Education, Logistics, Third-Party Logistics, Supply Chain, Technology
The Potential of Change
With schools across the country rapidly increasing the use of technology in the classroom, recent graduates entering into the logistics workforce expect similar atmospheres.
3PL, Logistics, Third-Party Logistics, Supply Chain
Increased Visibility
Freight location and status updates, along with advanced predictive analytics capabilities, are making load tracking a valuable tool for shippers, brokers, 3PLs, and carriers
3PL, Logistics, Third-Party Logistics, Supply Chain
Preparation: The Key to Successful Business…and Procurement Projects
A successful procurement project or event is all about the right preparation.
Logistics, Partnership, Supply Chain, Transportation Management Systems (TMS), Technology
Is Transportation Management Your Core Competency?
When evaluating your needs for a transportation management system it’s important to look beyond technology and consider who will manage planning and execution. Use this advice to determine if a managed service provider will deliver greater value than developing an in-house team.
3PL, Logistics, Third-Party Logistics, Supply Chain, Technology , Transportation
6 Technologies Guaranteed to Disrupt Your Supply Chain
Emerging technologies such as the Internet of Things, 3-D printing, collaborative robotics, self-driving trucks, drones and the Uberization of deliveries are poised to be disruptive influences on logistics in the coming years.
3PL, Logistics, Third-Party Logistics, Supply Chain
3PL Partnerships: How to Ink the Deal
This story examines the secrets behind a successful shipper-3PL relationship, as seen through the eyes of four pairs of successful business partners.
3PL, Education & Careers, Logistics, Third-Party Logistics, Supply Chain, Trucking, Transportation, Warehousing
Tapping Military Talent: Shoes on the Ground
Supply chain logistics companies view veterans as a crucial pool of potential employees, and consequently they are using a range of methods to recruit and hire former members of the military for their workforces.
Distribution, Logistics, Partnership, Supply Chain, Technology
Delivery App Perks Up Coffee Sales
A new app helped a coffee merchant digitally transformed its retail sales and distribution processes.
E-commerce, Distribution, Fulfillment, Retail, Logistics, Partnership, Supply Chain
Girl Scout Cookie Sales Go Digital and Milk E-Commerce Innovation
The Girl Scouts of the United States of America (GSUSA) created and implemented a new way of taking and filling orders for its annual cookie drive. Here’s how it made sure cookie sales didn’t crumble.
Logistics, Partnership, Supply Chain, Transportation Management Systems (TMS), Technology
TMS Provides Recipe for Visibility, Vendor Compliance
Kuebix TMS and Managed Services take Weis Markets’ supply chain to the next level of excellence.
3PL, Legislation, Public Policy, and Regulations, Logistics, Third-Party Logistics, Supply Chain, Trucking, Transportation
Addressing Vendor Management and Shifting Global Trade Currents
Thomas Griffin of DLS Worldwide explains the most important aspects in good vendor management and how manufacturers can deal with increasing regulations and security concerns.
Customer Service, Manufacturing
Optimizing the Industrial Purchasing Experience
An instant selling and ordering procedure could be a differentiator for industrial companies looking to boost their customers' industrial buying experience.
3PL, Logistics, Third-Party Logistics, Supply Chain
Using RFPs to Optimize Partnerships
Transparency and communication are key in the RFP process to develop a true and lasting partnership with a 3PL provider.
Retail, Logistics, Partnership, Supply Chain
The “Direct-to-Consumer” Trend: Retail Shift Affects Logistics Operations
Direct-to-consumer selling is where the omni-channel strategy becomes truly powerful.
3PL, Third-Party Logistics, Logistics, Supply Chain, Transportation Management, Technology
Logistics Technology: 3PLs Span the Gamut
This story looks at ways in which 3PLs help small and midsize companies implement and take full advantage of information technology.
3PL, Logistics, Third-Party Logistics, Supply Chain, Temperature Controlled
Should I Work With a Third-Party Logistics Provider Offering Foreign Trade Zone Services?
Working with a third-party logistics partner who also offers foreign trade zones can provide big benefits in the right scenarios.
3PL, Asia, Global Logistics, Legislation, Public Policy, and Regulations, Retail, Logistics, Third-Party Logistics, Supply Chain
Crossborder E-commerce Into the U.S. Just Got A Lot Easier – U.S. Retailers Should Take Note and Plan Accordingly
The new de minimis rate allows e-commerce retailers to see faster customs procedures and border clearance, which will accelerate delivery speed.
Big Data, Logistics, Partnership, Supply Chain, Technology
Leveraging Collaborative Logistics for Increased Visibility
The cornerstone of collaborative logistics is timely visibility. Data about orders, inventory, transportation, and spend need to all funnel into a common denominator big data repository and be readily accessible.
Big Data, 3PL, Economic Development, Third-Party Logistics, Logistics, Site Selection, Supply Chain, Transportation Infrastructure, Technology , Transportation
Georgia: Enabling Business Growth Through Collaboration
From well-designed redundancies across intermodal shipping methods to creative solutions when the unexpected happens, Georgia’s logistics industry is positioned to help shippers connect, compete, and grow.
Distribution, Partnership, Warehouse Management Systems (WMS), Technology , Warehousing
Changes in Latitudes, Changes in Attitude
When an outdated warehouse management system was putting a dent in a distributor’s workflow, it turned to a technology partner to grow its e-commerce business.
3PL, Third-Party Logistics, Supply Chain Management
Supply Chains that Rock Around the Clock: A Hard Day's Night
Companies that work with third-party logistics providers such as Penske Logistics get to share the pain when unexpected situations arise.
3PL, Global Logistics, Logistics, Third-Party Logistics, Supply Chain
The Supply Chain of the Past
Why Inbound Logistics decided to re-publish Strikepoint, a fictional logistics novella originally published in 2001.
Logistics, Partnership, Supply Chain, Trucking, Transportation
Becoming a Shipper of Choice
Taking steps to become a shipper of choice delivers benefits across the supply chain, and will help sustain and grow your bottom line.
3PL, Third-Party Logistics, Supply Chain, Trucking, Transportation
Advantages of Partial Truckload Shipping
Shippers should consider partial shipping when looking for faster transit times, less handling, and a more cost-effective solution.
E-commerce, 3PL, Retail, Third-Party Logistics, Risk Management, Supply Chain
Accelerating Enterprise Logistics With Top-Tier Multi-Modal Solutions
Logistics has evolved into a strategic business concern, driving enterprises to seek third-party logistics (3PL) providers with multi-modal capabilities for complete end-to-end integration.
3PL, Logistics, Third-Party Logistics, Supply Chain, Technology
A Five-Step Blueprint for 3PL Success
It is critical that 3PLs take a hard look at operations to determine areas for cost reduction, productivity and efficiency improvements, and opportunities for new service offerings and revenue streams.
3PL, Logistics, Third-Party Logistics, Supply Chain, Transportation Management Systems (TMS), Technology
So You’ve Decided to Invest in a Global TMS – Now What?
When choosing a transportation management system, it’s important to ensure it will meet all of your requirements.
Customer Service, Cloud Computing, Logistics, Supply Chain, Transportation Management Systems (TMS), Technology
Real-Time Load Tracking: Improving Productivity and Customer Service, and Reducing Costs
A real time tracking platform helps you revolutionize your logistics operations by improving service while reducing costs.
Logistics, Partnership, Supply Chain
Building Strong Supplier Relationships: Procurement Takes the Lead
Procurement professionals should cultivate and maintain good supplier relationships to ensure profitability.
3PL, Legislation, Public Policy, and Regulations, Logistics, Third-Party Logistics, Supply Chain, Specialized Logistics, Technology
Liquor Logistics: Solutions on Tap
The booming liquor business has added several layers of complexity to the supply chain with the addition of many new product SKUs. Shippers are using technology, data, and collaboration to keep the supply chain moving efficiently.
Manufacturing Logistics, Lean, Manufacturing, Logistics, Partnership
Lean Management: Ready, Set, Grow
Contract manufacturer Apex International had seen its growth halt as it struggled to deliver products on time and provide sufficient quality control. With the help of Simpler Consulting, Apex adopted Lean management principles to transform its culture and return the company to a path of growth.
Customer Service, Retail Logistics, Retail, Logistics, Supply Chain
Whatever It Takes
The true measure of customer service is what team members, carriers, and supply chain partners do when something goes wrong.
Logistics, Retail, Ocean, Partnership, Supply Chain, Transportation
Global Logistics—October 2015
The Trans-Pacific Partnership is one step closer to ratification; harnessing the power of supply chain collaboration; FMC approves new regulations for OTIs; SAP releases inaugural Retail Index
Customer Service, Logistics, Supply Chain, Technology
The Value of a Positive Customer Experience
The real value of a software partner can be found in the days and weeks that come after the learning phase. Most customers are looking for a positive experience to happen after the purchase.
Customer Service, Logistics, Supply Chain
Customer Service Superstars And the Winners Are…
Three retailers explain how they use logistics and other functions to deliver outstanding customer service.
Careers, 3PL, Third-Party Logistics, Supply Chain
People Person
Bobby Harris, President and CEO of BlueGrace Logistics, discusses the talent gap, entrepreneurship, the importance of keeping employees happy, and more.
HazMat, 3PL, Chemical Logistics, Third-Party Logistics, Logistics, Supply Chain, Technology
Trends—November 2015
The Globally Harmonized System of Classification (GHS), which ensures hazardous materials are safely produced, used, and disposed of, continues to evolve. Supply chain management technology tools remain a priority. Third-party logistics providers project future growth. St. Louis, Mo. remains an epicenter for all transportation modes, and is ripe for future growth opportunities.
E-commerce, Import, Export, Global Logistics, Retail, Partnership
The Beauty of Global Logistics
EM Cosmetics brings its products to the global market through the use of international shipping and package consolidator MyUS.com.
Logistics, Partnership, Trucking, Supply Chain Management
Timely Timeline Reminder
After 30 site visits and two logistics industry conferences, Inbound Logistics Publisher Keith Biondo wonders what the future of supply chain and logistics holds.
Careers, 3PL, Logistics, Third-Party Logistics
An Acquiring Mind
Inbound Logistics interviews XPO Logistics’ Brad Jacobs to discuss his vision for XPO Logistics, and shares insight into what it takes to be a successful leader in today’s business world.
Careers, Industry Associations, Logistics, Partnership, Supply Chain
Getting the Most from Professional Association Memberships
Active participation in a professional association helps advance career growth and offers continuous learning.
3PL, Audit Services, Freight Payment Services, Third-Party Logistics
Freight Payment and Auditing Services: Cash is King
Freight audit and payment companies help shippers find the hidden cash in their supply chains by eliminating overbilling, and paying invoices accurately and quickly.
3PL, Logistics, Third-Party Logistics, Trucking, Technology , Transportation
Leveraged Platforms: The More Efficient Road Ahead
Core carriers participating in leveraged platforms typically receive consistent, attractive internal freight volumes and specific lanes of business.
3PL, Manufacturing, Legislation, Public Policy, and Regulations, Third-Party Logistics
Outsourcing to a Third-Party Logistics Provider
From a shipping perspective, manufacturers can best address today’s increasing regulations and demand volatility by outsourcing shipping to a third-party logistics provider.
Air Cargo, China, 3PL, Global Economy, Freight Forwarders, Third-Party Logistics, Ocean, Transportation
Seven Tips for Finding the Right Chinese Partner
Use these seven tips to find a partner in China that is right for your company.
3PL, Logistics, Third-Party Logistics, Safety
Safeguarding Your Loading Dock
No matter how thoroughly safety training requirements are followed, there are still likely to be gaps in your company’s loading dock safety efforts. Use these tips to better shape safety training plans.
3PL, Logistics Solutions Providers, Third-Party Logistics, Logistics, Ocean, Logistics I.T., Trucking, Transportation Management Systems (TMS), Technology , Supply Chain Management, Transportation
Trends—August 2015
3PLs tout IoT as top disruptive innovation in the supply chain; Hyundai and Accenture team up to design smarter ship; TMS use has tripled over the past decade; new sustainability web platform helps shippers assess key trends and best practices.
3PL, Logistics Solutions Providers, Logistics, Third-Party Logistics, Packaging, Technology , Supply Chain Management
Be a Logistics Superhero
Increasing costs and challenges within the logistics industry affect your bottom line. Use these steps to reduce logistics costs.
Bar-coding Systems, 3PL, Reverse Logistics, Logistics Solutions Providers, Logistics, Third-Party Logistics, Specialized Logistics, Supply Chain Management, Warehousing
How Non-Traditional Service Offerings Are Enhancing Supply Chains
Value-added services that fall outside the realm of traditional supply chain solutions can save millions of dollars and create mutually beneficial, collaborative relationships.
E-commerce, Last Mile Delivery, 3PL, Reverse Logistics, Logistics Solutions Providers, Logistics, Third-Party Logistics, Retail, Specialized Logistics, Transportation, Supply Chain Management
Channeling the Brick and Click Dilemma
As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.
3PL, Logistics Solutions Providers, Logistics, Third-Party Logistics, Risk Management, Security, Supply Chain Management
8 Ways to File Effective Freight Claims
Freight damage, loss, and theft will always occur. Planning for those inevitabilities is key to prevention and faster claims settlement.
3PL, Logistics Solutions Providers, Logistics, Third-Party Logistics
You Say You Want a Co-Evolution?
The third-party logistics (3PL) segment evolved from shippers driving the process based on their needs, to collaboratively working together to create new solutions and change business operations.
E-commerce, 3PL, Logistics Solutions Providers, Logistics, Third-Party Logistics, Technology , Supply Chain Management
Turning Back the Pages: 20 Years of Top 100 3PLs
When you consider the rapid evolution of supply chain management over the past two decades the 3PL industry has been a featured piece in an increasingly pixelated mosaic.
E-commerce, 3PL, Last Mile Delivery, Chemical Logistics, Logistics Solutions Providers, Logistics, Third-Party Logistics, Specialized Logistics, Technology , Supply Chain Management
Trends—July 2015
Amazon and Walmart vie for last-mile supremacy; Nevada community college establishes logistics program to meet Tesla labor demand; Industrial buyers think outside the box; Consortium establishes new chemical footprint assessment; VMI opportunities abound as shippers look to optimize inventory; study looks at the ghost economy
Economic Development, Global Economy, Asia, China, Logistics, Ports, Partnership, Supply Chain Management
Global Logistics—July 2015
Port of Hamburg unveils new traffic light system; CEVA Logistics TireCity in Italy demonstrates interest in sector-specific supply chain collaboration; China debuts longest freight rail route in the world; TPP agreement raises concerns about traceability in the seafood supply chain; Africa capital investment heats up; New G6 Alliance rotation features Polish port; Indian 3PL uses containers as mobile logistics classrooms; Intel eyes Asia for IoT ecosystem.
3PL, Third-Party Logistics, Logistics, Technology , Supply Chain Management
What “Digital Business” Means for your Business
Digital Business integrates the value chain to realize a constant stream of operational data and transform it into balanced, end-to-end metrics that improve decision making.
E-commerce, 3PL, Logistics, Third-Party Logistics
3PLs Can Deliver Big Benefits to Small Companies
The right 3PL partner can help to even the playing field between SMBs and their larger big box competitors.
3PL, Logistics Solutions Providers, Logistics, Third-Party Logistics, Supply Chain Management
The Evolution of Third-Party Logistics
Join us as we turn back the clock and consider how outsourcing demand has changed over the past 20 years – and perhaps shed some light on where the 3PL industry is tracking.
E-commerce, 3PL, Logistics Solutions Providers, Logistics, Third-Party Logistics, Technology
2015 3PL Perspectives
Inbound Logistics’ exclusive market research survey on the third-party logistics (3PL) sector reveals new trends and opportunities.
3PL, Global Logistics, Logistics, Third-Party Logistics, Supply Chain Management
Prepare for Impact
All global supply chains carry some element of risk, but working with third-party logistics providers, with transparency in full effect, can help you achieve the best risk management outcome.
3PL, Project Logistics, Logistics Solutions Providers, Third-Party Logistics, Specialized Logistics
Special Deliveries: Moving the Gargantuan, the Precious, and the Peculiar
When it comes to transporting the oversized, the awkward, the exotic, and the endangered, the secret to success is planning, planning, and more planning.
Intermodal, Cross-border Trade, Canada, Logistics, Partnership, Rail, Supply Chain Management, Transportation
O Canada!
In the logistics of trade, the relationship between Canada and the United States is both friendly and advantageous on both sides of the border.
3PL, Distribution, Logistics Solutions Providers, Logistics, Third-Party Logistics, Retail, Logistics I.T., Warehouse Management Systems (WMS), Supply Chain Management, Warehousing
Retail Collaboration: It’s All in the Jeans
Work with a team of service providers to get a new retail distribution center up and running in only six months? We should all be so lucky.
Customer Service, Demand Planning, Inventory Management, Retail, Logistics, Logistics I.T., Supply Chain Management
Inventory Replenishment: Why Push When You Can Pull?
Retailers are implementing technology to more accurately forecast demand.
3PL, Cross-border Trade, Canada, Logistics Solutions Providers, Third-Party Logistics
Three Tips for Doing Business in Canada
When selling products across the northern border, these three tips can help.
Green Logistics, 3PL, Logistics, Third-Party Logistics, Specialized Logistics
Engineering Green DNA
Companies are breaking through functional silos to initiate sweeping sustainability mandates.
3PL, Logistics, Third-Party Logistics, Transportation Management Systems (TMS), Supply Chain Management, Transportation
Cutting Costs While Delighting Customers
Cost reductions are uncovered from raw materials to end delivery, but companies must focus on its customers to keep them satisfied.
3PL, Global Economy, Middle East, Asia, China, Global Logistics, Legislation, Public Policy, and Regulations, Logistics, Third-Party Logistics, Supply Chain Management
Global Logistics—June 2015
Middle East countries show signs of regional collaboration around transportation and logistics; China’s “red supply chain” threatens Taiwanese semiconductor industry; India looks to Korea as both a model and partner for its economic modernization program; U.S. fashion industry supports extension of African Growth & Opportunity Act; Cuba’s Port of Mariel attracts investment from CMA CGM; China looks to replicate U.S. rail freight model
3PL, Legislation, Public Policy, and Regulations, Logistics, Third-Party Logistics, Ports, Technology , Supply Chain Management, Transportation
Trends—June 2015
Short-term Highway Trust Fund extension renews call for national transportation strategy; Medical cost inflation and cyber risk are the most prying business concerns; Ports of Los Angeles and Long Beach create shared working groups to explore operational efficiencies; GS1 Simple Product Listing creates new standard for e-commerce marketplace
3PL, Logistics, Third-Party Logistics, Trucking, Supply Chain Management, Transportation
Benefits of Partial Truckload Shipping
Shippers should consider partial shipping when looking for faster transit times, less handling, and a more cost-effective solution.
Green Logistics, 3PL, Lean, Third-Party Logistics, Specialized Logistics, Supply Chain Management
Growing a Culture of Sustainability
Finding a common ground between cost and corporate social responsibility remains a challenging proposition – unless organizations nurture a culture of sustainability.
Green Logistics, 3PL, Lean, Logistics, Third-Party Logistics, Specialized Logistics, Supply Chain Management
G75: Inbound Logistics' 75 Green Supply Chain Partners
These supply chain, logistics, and transportation companies lead the way in supporting sustainability.
3PL, Chemical Logistics, Legislation, Public Policy, and Regulations, Logistics, Third-Party Logistics, Safety, Specialized Logistics, Supply Chain Management, Transportation
Chemical Logistics: Keep it Moving, Keep it Safe
A look at logistics trends and challenges that affect companies in the chemical industries, and their strategies for dealing with those issues.
Customer Service, Logistics, Logistics I.T., Trucking, Transportation Management Systems (TMS), Transportation, Supply Chain Management
Improving Shipper/Carrier Relationships
To help save money, shippers should build a strong relationship with their LTL carrier.
Logistics, Ocean, Partnership, Supply Chain Management, Transportation
Global Logistics—May 2015
Trans Pacific Partnership nears resolution; Indonesia logistics industry fights new capital requirement regulation; China and Pakistan pave way for new trade corridor; Global ocean container trade shows signs of growth despite enduring supply-demand imbalance; European railroads partner around procurement; China looks to replicate U.S. rail freight model
Big Data, Logistics, Partnership, Supply Chain Management, Transportation
Strategic Shipping Solutions
Predictive modeling and big data help develop efficient shipping solutions to lower shippers’ freight spend and overall supply chain costs.
Global Logistics, Logistics, Partnership, Supply Chain Management
How to Forge Successful Value Chain Partnerships
Today’s supply chain environment is more complex than ever, and it is important for business partners to work together across the value chain with the intent to maximize the benefit to their customers .
Logistics, Logistics I.T., Partnership, Warehouse Management Systems (WMS), Supply Chain Management
On Your Mark, Headset, Go!
To increase fulfillment efficiency and order picking accuracy, eBay Enterprise gives its warehouse a voice.
3PL, Global Economy, Customer Service, Freight Forwarders, Legislation, Public Policy, and Regulations, Logistics, Technology
The Kings of ACE
When it came time to face the ACE, HW St. John bet on an automated solution that streamlines processes and deals customers a winning hand.
Customer Service, Logistics, Supply Chain Management, Transportation
Choosing a Route Planning System
A route planning systems can drastically reduce the time it takes to plan your transportation schedule. Other benefits include lower mileage and fuel usage, decreased carbon emissions, and increased customer service.
E-commerce, Customer Service, Retail
Service With A Demand-driven Smile
As e-commerce and ominchannel raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform.
3PL, Customer Service, Logistics, Supply Chain Management
Customer Service: It’s the Thought That Counts
Technology is enabling an unprecedented level of transparency and communication to help shippers and their logistics providers understand each other's operations, and collaborate in ways that were much more difficult in the past.
Navigating Uncharted Territory
Geodis Wilson helps Alfa Laval deliver complex cargo to global destinations.
Customer Service, Food Logistics, Supply Chain Management
Leslie Dean: Serving Up FroYo Mojo
Profile of Leslie Dean, senior director, supply chain, at Menchie’s Frozen Yogurt.
Air Cargo, E-commerce, Economic Development, Customer Service, Retail, Ocean, Logistics I.T., Ports, Trucking, Transportation Infrastructure, Supply Chain Management, Transportation
Trends—October 2014
UPS makes major improvements to save Christmas; PANYNJ invests $5.5 billion to streamline port operations
Customer Service, Global Logistics, Supply Chain Management
Uncovering Value Through Performance Metrics
Kevin Hickey, Vice President, North American Customer Service for Maersk Line outlines the benefits of performance metrics, and the impact they have on carrier relationships and ongoing improvements.
Customer Service, Distribution, Inventory Management, Manufacturing, Legislation, Public Policy, and Regulations, Retail, Supply Chain Management
From the Outside In: Supply Chain as Strategic Advantage
Executives at two leading companies weigh in on supply chain’s value to their organizations.
Partnership, Trucking, Transportation
The Spot Market – And How Not to Use It
Using the spot market correctly can reduce backlogs of shipping and keep costs under control.
Build Your Driver-Friendly Brand
Treat truck drivers respectfully to build a good reputation with carriers and ensure load coverage.
Partnership, Transportation Management, Trucking, Transportation
Are You Ready for the Capacity Crisis? Oh, It’s Here
Shippers desperately seek capacity in the midst of a record shortage.
Partnership, Transportation Management, Trucking, Transportation
By the Numbers: Tracking Carrier Performance
Tracking carrier performance metrics gives shippers insight into how well trucking companies serve their needs.
Partnership, Transportation Management, Trucking, Supply Chain Management
Steering Transportation Management Strategies
Managing transportation strategies requires a team effort — and sometimes a ‘dedicated’ transportation partner.
Freight Payment Services, Finance, Logistics I.T., Partnership, Transportation Management, Transportation
Freight Audit and Payment Services: Stacking Up Savings
Freight audit and payment services analyze shipment data to reveal inefficiencies and identify savings opportunities.
Legislation, Public Policy, and Regulations, Partnership, Transportation Management, Safety, Trucking, Transportation
A National Standard for Hiring ‘Safe’ Motor Carriers
Motor carrier safety standards dictated by state courts create confusion. National safety standards are more effective.
E-commerce, Expedited Shipping, Partnership, Risk Management, Trucking
Trends—August 2014
Google and Barnes & Noble partner to provide same-day book delivery; Shippers prioritize day-to-day problem-solving over contingency planning; APICS and SCC merge; Transplace identifies four areas key to preferred shipper status
3PL, Partnership, Supply Chain Management
3PL Evolution Continues
Third-party logistics services evolved to meet shippers' changing transportation, distribution, and warehousing needs.
E-commerce, Customer Service, Education & Careers, Reverse Logistics, Retail
Bruce Kulp Scores Big
When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.
3PL, Lean, Partnership, Supply Chain Management
The Evolution of Enterprise Logistics
Enterprise logistics providers are developing solutions that fuse data elements for insights that enable decisionmaking.
3PL, Partnership, Supply Chain Management
What is a True Integrated Logistics Services Partner and How Do You Find One?
Integrated Logistics Services providers address supply chain challenges facing shippers to improve logistics operations.
3PL, Partnership, Supply Chain Management
Readers’ Choice Top 10 3PL Excellence Awards 2014
Readers select the third-party logistics providers that provide the best outsourced logistics services.
Partnership, Supply Chain Management, Transportation
Supplier Compliance: Ask the Experts
A panel of supply chain experts address questions related to ensuring supplier compliance.
Logistics I.T., Partnership, Software-as-a-Service (SaaS), Trucking, Transportation Management Systems (TMS)
SaaS TMS Facilitates Carrier Management
SaaS TMS solutions allow shippers, carriers, suppliers, and consignees to conduct business on a single platform.
Logistics I.T., Partnership, Transportation
Partners and Process Management: Freight Business From the Inside Out
To better manage freight spend, track key performance indicators and build strong provider partnerships.
Logistics I.T., Partnership, Warehouse Management Systems (WMS)
Taking a Smarter Approach to WMS RFPs
Create your WMS RFP with the goal of gaining a deeper understanding of potential suppliers.
Partnership, Transportation Management Systems (TMS), Supply Chain Management
Supply Chain Relationship Management
Managing supply chain partnerships strategically improves their viability and reliability.
Partnership, Risk Management, Transportation Management
Access to Reliable Transportation Regardless of Transportation Market Conditions
Clear transportation management strategy and technologies allow companies to deliver superior service at lower cost.
Laying the Foundation For a Long-Term 3PL Partnership
A long-term vision allows a shipper-3PL partnership to make long-lasting improvements.
3PL, Partnership, Supply Chain Management
The Fundamentals of Successful Value Chain Partnerships
Supply chain partners must work together to maximize the benefit to their customers – and boost their own bottom line.
Keys to Developing Strong Supply Chain Partnerships
Supply chain partner collaboration improves supply chain performance, create capabilities, and increase efficiencies.
Automotive Logistics, Legislation, Public Policy, and Regulations, Ocean, Ports, Partnership, Specialized Logistics
Trends—March 2014
New Jersey’s salty tale misplaces blame on the Jones Act; UPS unveils new hazmat shipping protocol; Automakers collaborate to map the auto supply chain
Green Logistics, 3PL, Partnership, Trucking
A Strategic Approach to Strengthening Supply Chains
Partnering with third-party logistics providers offers shippers numerous advantages for stronger supply chains.
Scaling Supply Chain Partnerships
Scaling your supply chain can trigger significant adjustments in your partnerships.
Inventory Management, Lean, Partnership, Supply Chain Management
Collaborative Programs: Not a Chore But an Opportunity
Programs such as vendor managed inventory (VMI) and efficient consumer response (ECR) fuel supply chain growth.
3PL, Distribution, Partnership, Supply Chain Management, Transportation, Warehousing
The New 3PL Partnership: More Bang for Your Buck
Third-party logistics providers are assuming a less transactional, more consultative role with shippers.
3PL, Global Logistics, Legislation, Public Policy, and Regulations, Partnership, Safety, Security, Supply Chain Management, Transportation, Warehousing
Cargo Security: Protecting the Supply Chain
Ensuring supply chain security requires that shippers and logistics providers stay one step ahead of thieves.
3PL, Finance, Global Logistics, Partnership, Risk Management, Security, Supply Chain Management, Transportation
Risk Mitigation: Supply Chain Safety Net
Shippers protect against supply chain disruptions with physical, analytical, and financial risk mitigation strategies.
E-commerce, Customer Service, Inventory Management, Retail, Materials Handling, Site Selection, Supply Chain Management, Warehousing
Setting the E-Commerce Gold Standard
Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.
3PL, Partnership, Transportation Management, Supply Chain Management, Transportation
Looking for One Logistics Partner That Does Everything with Excellence?
An enterprise logistics provider delivers holistic solutions that transform your business.
Inventory Management, Partnership, Supply Chain Management
PVMI: A New Approach to Supply Chain Control
Production vendor managed inventory enables manufacturers to gain supply chain control.
3PL, Global Logistics, Legislation, Public Policy, and Regulations, Partnership, Security
Know Thy Partner: Beyond C-TPAT
Knowing your global trading partners can help maintain a smooth flow of goods, while ensuring safety and security.
Global Logistics, Partnership, Supply Chain Management
Five Ways to Drive Efficiency In International Logistics
These five components are key for companies who want to streamline their international supply chain.
Cross-border Trade, Mexico, Global Logistics, Manufacturing, Partnership, Supply Chain Management, Latin America
Maximize Nearshoring Value to Minimize Supply Chain Complexity
Shifting production closer to the U.S. can benefit supply chains, but nearshoring also presents obstacles.
Freight Forwarders, Partnership, Transportation Management, Trucking, Transportation
Brokers Are Commoditizing LTL Carriers... And That’s a Good Thing
Shippers and trucking brokers must understand the differences among the service levels carriers offer.
Partnership, Transportation Management, Trucking, Transportation
Building a Core Carrier Program
When choosing core carriers, evaluate customer service, on-time delivery, company stability, and workforce quality.
E-commerce, 3PL, Customer Service, Retail, Supply Chain Management
Customer Service: Delivering the Royal Treatment
As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.
3PL, Customer Service, Supply Chain Management
Plugging Multiple Brands Into Multiple Channels
Geodis Wilson helps integrated design technology company Dana Innovations expand its international supply chain.
E-commerce, Customer Service, Retail, Supply Chain Management
Visions of Customer Service
Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.
3PL, Partnership, Supply Chain Management, Transportation
Vendor Compliance: Setting Them Straight
Drive out inefficiencies and boost customer service by aligning with vendors to meet your supply chain goals.
How to Take Advantage of Intermodal Transportation
Mixing truckload, less-than-truckload, and rail options allows shippers to create efficient intermodal solutions.
Partnership, Supply Chain Management
How to Transform Your Supply Chain Through a 4PL Approach
A fourth-party logistics provider (4PL) can help companies set and achieve supply chain improvement goals.
Assessing Your Provider’s Financial Stability
Danny Monson of States Logistics Services Inc. offers tips to help shippers confirm a logistics service provider is financially stable before signing a logistics service contract.
6 Secrets to Finding the Right 3PL
Finding a third-party logistics (3PL) provider you can count on requires due diligence into performance history and resources, writes Kyle tGholston of Conexus.
Performance-Based Negotiations: Simulation as Support for Decision-Making
Using an advanced logistics simulation tool to analyze system performance and lifecycle cost can help logisticians negotiate better performance-based logistics contracts, writes Justin Woulfe of WPI Services.
Crafting Logistics Provider Contracts That Cover All the Bases
When negotiating logistics service provider contracts, shippers should ensure they are clear on payment terms and special conditions.
Is Your 3PL Financially Healthy?
An ounce of prevention is worth a pound of cure. Conduct a financial checkup of your potential 3PL partners before you sign the contract.
Partnership, Supply Chain Management
Connectivity-Visibility-Optimization: Three Keys To a Successful Supply Chain Trading Partner Network
A well-oiled trading partner network allows one-to-many and many-to-many partners to collaborate and communicate using a single source of truth garnered from real-time information, writes Christopher P. Mazza of IAS.
Redefining the Race to Profitability Through Innovation
As manufacturers strive to strike the perfect balance between parts delivered and parts consumed in production, technology innovations allow logistics providers to ensure companies receive only the parts they need when they need them, writes John Paugh of Carter Logistics.
Measuring Customer Service: The Up-and-Coming KPI
Customer service is improving as some shippers and their service providers work to develop key performance indicators (KPIs) that measure customer service metrics.
Weaving a New, Strong North American Presence
Third-party logistics provider (3PL) Geodis Wilson helps apparel company Desigual establish its U.S. warehousing, distribution, and retail operation, and ensure shipment visibility and tracking.
A Window of Opportunity
Window and door maker Simonton partners with Cardinal Logistics for dedicated delivery to dealers and big box retailers across the United States.
How to Foster a Long-Term 3PL Partnership
The value of third-party logistics (3PL) provider partnerships grows infinitely greater when shippers take a long-term approach that focuses on sustainable gains rather than short-term savings.
3PL Partnerships: From Tactical to Strategic
If shippers use their third-party logistics partners for more than brokerage—not just as tactical providers, but as strategic partners—a whole new world of logistics excellence and accomplishments could open up, writes Inbound Logistics Publisher Keith Biondo.
3PL Partnerships: From Transactions to Trust
Increasingly, 3PLs and shippers are working much more collaboratively, often sharing pains and gains, writes Editor Felecia Stratton.
Food Logistics, Distribution, Partnership
Failure is Not an Option: Questions and Answers with Brian Hancock
Brian Hancock, president, North America for Martin-Brower, discusses the unique supply chain and distribution operations supporting the McDonald’s restaurant chain.
3PL, Partnership, Supply Chain Management
Great Partnerships: 3PLs and Shippers
Many companies, including Kimberly-Clark, Ebro, and USG Corporation, are moving beyond the traditional, transactional shipper-3PL relationship to form collaborative partnerships focused on mutual gain.
3PL, Partnership, Supply Chain Management
3PL Perspectives 2012: Shippers and 3PLs—Perfect Together
Inbound Logistics’ eighth-annual 3PL market research report demonstrates how 3PLs and shippers are connecting to confront existing challenges and capitalize on new opportunities.
Gaining More From 3PL Relationships
Getting your money’s worth from third-party logistics (3PL) service providers requires willingness to commit to key relationships, according to these tips from supply chain consultant Valerie Bonebrake, Tompkins International.
3PLs: Going Beyond Savings to True Value
Third-party logistics (3PL) providers offer shippers a variety of beneficial supply chain services, writes Dan Lockwood of Unishippers Global.
Customer Service, Last Mile Delivery
Delivering the Final Smile
The use of new technology and tools—such as email, cellphones, and social media—allows shippers to stay involved, from order to final-mile delivery, no matter what the shipment, to create a superior customer service experience.
E-commerce, Customer Service, Retail, Warehousing
Superstar Service: Supply Chain Strategies Win Satisfied Customers
Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.
Dedicated Refrigerated Fleet Helps Food Distributor Keep Its Cool
Distributor United Natural Foods Inc. worked with third-party logistics (3PL) provider Cardinal Logistics to consolidate from a multiple carrier network for its inbound logistics transportation to a dedicated contract carriage arrangement.
Superior Service, Seven Days a Week
When Wells-Gardner Electronics Corporation outsourced its import and export shipping to Geodis Wilson, it reaped numerous supply chain benefits, such as reduced shipping times and improved shipment visibility, as well as avoiding duty and taxes.
Reliable In-Store Deliveries Fit to a Tea
Manufacturer Milo’s Tea Company outsourced its fleet to Ryder Supply Chain Solutions under a dedicated contract carriage arrangement. Benefits included reduced transportation costs, increased efficiency in managing seasonal surges, and improved fleet and driver reliability, which helped Milo’s better serve its customers.
Freight Consolidation Drives Auto Supply Chain Efficiency
Automotive component supplier IAC needed better control, visibility, and reporting to help weld its supply chain into a cohesive unit. ProTrans delivered innovation and customized solutions designed to control costs along IAC’s network.
How to Evaluate a 3PL Partner
Shippers, carriers, and small intermediaries that rely on third-party logistics (3PL) service providers to manage non-core logistics and supply functions, access capacity, and tap technology capabilities must review 3PL performance periodically to ensure quality service.
Does Your 3PL Provide ‘Golden Rule’ Customer Service?
John Rodeheffer of Zipline Logistics outlines how to find a 3PL that delivers "Golden Rule" customer service: who treat others as they want to be treated, with honest and transparent communication.
Customer Service, Last Mile Delivery
The Last Mile’s Lasting Impact
From traditional heavy goods shipments to the new influx of e-commerce-fueled home deliveries, the last mile plays a crucial role in the supply chain.
A New Day Dawns for 3PL Partnerships
Most logistics outsourcers today use an RFQ to select their 3PLs. But that model is outdated and ineffective. A handful of forward-thinking shippers and logistics providers are instead embracing a collaborative outsourcing method, with powerful results.
Balancing Shipper and Carrier Interests
The new world of supply chain management requires that carriers and shippers both understand and respect the economics of the industry.
Freight Forwarders, Partnership
You’re in Charge: Selecting and Managing Freight Forwarders
Effectively managing your freight forwarders helps improve supply chain compliance.
3PL, Customer Service, Supply Chain Management
Managing a Customer-Driven Supply Chain
Logistics providers who work to understand shippers' needs help create customer service success, as illustrated by case studies involving Pep Boys, McCain Foods, and USG Corporation.
Customer Service: Who Needs it?
To survive and grow in today's demanding, competitive economy, companies must excel at both supply chain management and customer service.
Customer Service, Distribution
Nexus Distribution: A Fresh Sheet of Customer Service
When Boise Paper wanted to consolidate five Northeast region facilities into just one, it turned to Nexus Distribution for customer service excellence built on a sound implementation process.
Hyundai Merchant Marine (HMM): Plus-Sized Customer Service
Women’s apparel retailer Charming Shoppes praises the red-carpet treatment it gets from logistics partner Hyundai Merchant Marine.
Gaining Alignment With Your 3PL is Key to Supply Chain Success
Duane Sizemore of Total Logistic Control discusses how companies can build better relationships with third-party logistics providers through measurement, monitoring, and rewards.
3PL Partnerships: Finding Your Better Half
Robert Russo of Port Jersey Logistics explains how to choose the best third-party logistics provider for your company.
Partnership, Risk Management, Supply Chain Management
Supplier Disruptions: Preparing for the Unpredictable
Chandler Hall of BravoSolution explains how to reduce the frequency and severity of disruptions by fostering collaborative relationships with your suppliers.
Partnership, Transportation Management, Trucking, Supply Chain Management
Trucking Alert: Steep Grade Ahead
Faced with challenges such as a capacity shortage and lack of qualified drivers, companies that ship product by truck are learning that working collaboratively with carriers can benefit both parties.
3PL, Distribution, Partnership
Collaborative Distribution Eases the Capacity Crunch
Small and mid-sized manufacturers lack the scale to ship in full truckloads, creating thousands of separate, inefficient lines of supply—all moving to the same mass retailers. Collaborative distribution reduces the number of trucks on the road and cuts distribution costs.
The Best Partner Carriers Provide Transparency
Shippers shouldn't assume all on-time performance is created equal. Make sure every dollar you spend counts by choosing carriers who provide honest, accurate metrics, and foster innovation to improve your business.
3PL Perspectives 2010: A Paradox Bound by Demand
Inbound Logistics' exclusive market research compiles shipper and 3PL input to illustrate the outsourcing sector's rapidly changing dynamics.
Tying the 3PL Knot
Shippers and service providers discuss their experience building a strong working relationship.
3PL, Partnership, Supply Chain Management
Are You Talkin’ to Me?
To be successful, a close relationship between third-party logistics providers and their shipper customers requires a great deal of communication.
Why You Should Vest With Your Outsourcing Partners, Now!
Vested outsourcing yields innovative logistics relationships that deliver results, writes Kate Vitasek of the University of Tennessee's Center for Executive Education.
Sharing Efficiencies Through Collaboration
LeanLogistics' Chris Timmer explains how collaborating with trading partners, aided by an on-demand transportation management system, helps increase supply chain efficiencies.
Drilling Down Into Supply Chain Data
Sharing key information with all parties can lead to decreased waste, increased orders, and new business, writes J. Kenneth Hazen, CTSI-Global.
Building Better 3PL Relationships
Third-party logistics providers can provide capacity, expertise, technology, and buying power. Chip Smith, president of CS Advisory Group, discusses how to ensure you're getting the most from your 3PL.
Distribution, Partnership, Warehousing
Driving Growth Without Boundaries
Advanced Drainage Systems (ADS), a leading provider of water management solutions products, needed to expand its distribution footprint to meet demand. Here’s how DHL Supply Chain helped ADS amid a building boom.
3PL, Third-Party Logistics, Technology
3PLs Drive Logistics IT Solutions
E-commerce acceleration and massive shifts in consumer expectations have changed the equation. Shippers are turning to 3PLs’ technology expertise to manage logistics costs and meet service expectations in an ever-changing marketplace.
Big Data, Partnership, Transportation
DAT iQ Optimizes the RFP Process
Analytics from DAT iQ take the uncertainty out of every step of the RFP process.
What is the secret to a successful shipper/3PL partnership?
Supply chain leaders share their insight on the secret to a successful shipper/3PL partnership.
Legislation, Public Policy, and Regulations, Site Selection, Partnership
Incentives Brighten Site Selection Decisions
Tax, energy, and land incentives can turn a good location into a great one. Here's what companies and the logistics providers who serve them need to consider as they explore locating, relocating, or expanding their businesses.
3PL, Third-Party Logistics, Partnership
Catch Me When I Fall
Whether you're pushed over the edge by the pandemic, labor shortages, supply scarcity, or the surprise consumption explosion, the question is the same: Who has your back?
3PL, Third-Party Logistics, Partnership
3PLs Have Your Back
Shippers trust their third-party logistics partners to be there through thick and thin.
3PL, Third-Party Logistics, Partnership
Top 10 3PLs Readers' Choice Excellence Awards
These third-party logistics providers have your back, earning shippers’ votes with their consistency and customer service.
3PL, Third-Party Logistics, Partnership
2021 Inbound Logistics Perspectives: 3PL Market Research Report
Our 16th annual 3PL market research report reveals the current state of the union between shippers and their logistics service partners.
3PL, Third-Party Logistics, Partnership
2021 Top 100 3PLs
When your enterprise faces supply chain and logistics challenges, these partners won't let you fall. In alphabetical order, here are the 100 third-party logistics providers deemed best of the best by Inbound Logistics editors.
3PL, Third-Party Logistics, Partnership
3PL Outsourcing Beyond the Initial Goals
RedStone understands that cost savings are just a part of each client relationship; a 3PL must provide more if the relationship is to withstand the demands of an ever-changing supply chain.
Big Data, Finance, Partnership
Reducing Inbound Freight Costs and Improving Accounting
Pre-rating inbound shipments based upon purchase order information leads to too many required corrections and an improper month-end accrual. Here's how you can lower your inbound freight costs and improve your accounting.
IN BRIEF: New Services & Solutions
A look at the latest supply chain technologies, products, services, and transportation solutions.
Partnership, Trucking, Technology
Why a YMS?
Yard management systems (YMS) streamline operations by managing shipments from the yard gate to the dock. Find out how to transform your yard into a source of efficiency and use this short list of leading providers to start your search for the right solution.
Customer Service, Risk Management, Technology
Supply Chain: An Engine of Post-Pandemic Growth
If the supply chain is to take on an enhanced role, companies will need to stop seeing it merely as a cost center from which to drive ever greater efficiencies.
3PLs Custom Fit Solutions
From providing seamless technology integrations to tailoring transportation networks, 3PLs reinforce supply chains of all shapes and sizes.
Steering ArcBest with Values and Trust
Profile of Judy R. McReynolds, chairman, president and CEO, ArcBest.
Outsourcing Helps Close IT Gaps and Meet Milestones
By leveraging DDC FPO's expansive range of programming languages and skill levels, carriers can offer a consistent experience regardless of each shipper’s individual IT investment.
Food Logistics, Partnership, Technology
Buddha Brands Embraces the Philosophy of Supply Chain Integration
Buddha Brands partners with TrueCommerce to achieve full integration between its EDI and ERP solutions.
3PL, Third-Party Logistics, Partnership
Ensuring a Successful 3PL Partnership
With the pandemic forcing companies to embrace a new normal, many are reimagining their supply chains and turning to third-party logistics (3PL) providers for guidance. Here’s how to get the most out of your 3PL relationship.
3PL, Distribution, Partnership
Taylored Fulfillment Services Acquires U.S. Operations of Toll Global Logistics
The acquisition triples Taylored’s footprint in key areas, totaling more than 4.1 million square feet of distribution space.
Customer Service, Partnership, Technology
Rolling Out a Major Product Transition Across the Globe
C3 Solutions prepared to shift all users from their Adobe Flash product version to a brand new HTML5 platform, a comprehensive project with a firm and non-negotiable deadline
Become a “Partner of Choice” to Unleash the Full Power of Procurement
In a post-COVID supply environment, now is the time to revolutionize by taking the best of both worlds and consolidating them into a new approach moving forward: partner-centric procurement.
Customer Service, Demand Planning, Transportation
Building Resilience With Dedicated Transportation Solutions
In an volatile economic environment, shippers need reliable, cost-effective solutions to meet customer demand. Dedicated transportation solutions, which mitigate capacity risk and improve on-time delivery, can offer a solution.
Third-Party Logistics, Partnership, Technology
5 Tips for Evaluating Logistics Service Providers
When selecting the best provider for your company, there’s a lot to consider to ensure that freight is handled efficiently and with great care. Keep the following five tips in mind when evaluating your partnerships.
Big Data, Customer Service, Finance
Master Class in ROI
Large companies invested $153.4 million to transform their supply chain in the past three years, but only 10% became masters in achieving a profitable customer experience.
3PL, Third-Party Logistics, Partnership
What Can 3PLs Do?
Can third-party logistics (3PL) providers bring chaos to order? Or order to chaos? For starters, they can help you wrangle and bring some order to the current COVID-caused confusion in your logistics process.
3PLs Coming to the Rescue
When supply chain and logistics trouble brews, shippers summon third-party logistics (3PL) providers for their expertise, technology, and dedication to customer service.
Customer Service, Demand Planning
Four Behaviors of Design Thinking
To safeguard customer loyalty and drive sustainably innovative solutions, some supply chain experts are turning to the design thinking methodology, which focuses on four crucial behaviors.
3PL, Customer Service, Demand Planning
Getting Crafty with Supply Chain Solutions
Verst Logistics helped an arts and crafts supplies company address peak season challenges and growing sales by expanding its supply chain capabilities.
3PL, Third-Party Logistics, Partnership
2020 Top 10 3PL Readers' Choice Excellence Awards
When shippers send out distress signals, 3PLs answer the call. The providers that earned a 2020 Readers' Choice Top 10 3PL Excellence Award are among the most responsive and respected in the industry.
3PL, Third-Party Logistics, Partnership
3PL Perspectives 2020
Inbound Logistics' newest exclusive 3PL market research provides a snapshot of how the world appears to shippers and their logistics service providers.
E-commerce, Customer Service, Technology
How Small to Mid-Sized Businesses Can Recover Faster
On top of surging e-commerce demand, small and mid-sized businesses are facing increased shipping costs, logistical challenges, and extended shipping times. Here are a few things you can do to recover.
3PL, Third-Party Logistics, Partnership
2020 Top 100 3PLs
The top 100 third-party logistics providers of 2020 as chosen by Inbound Logistics' editors.
E-commerce, Customer Service, Retail
Agility On Demand
When you combine consumer demand for deliveries at a breakneck pace, the historically tight labor market, and the unpredictability of the global trade landscape, e-commerce businesses must be just as fast as they are flexible to succeed today’s market.
Customer Service, Retail, Technology
There's No Business Like Shoe Business
Shoe retailer Shoe Station relies on Retail Pro 9 and other technology solutions to help employees provide top-of-the-line service and ensure customer satisfaction.
3PL, Customer Service, Insurance
How 3PLs Can Minimize Claims and Help Customers Understand Liability
3PLs can become an ally for their customers in the event of a loss, damage, or delay, providing outstanding customer service and support.
3PL, Customer Service, Technology
What to Look For in a 3PL
A business looking to outsource part or all of its logistics to a 3PL should consider a variety of factors to identify a logistics provider that is part tactical service provider and part strategic business partner.
Kicking the Tires on an IoT Solution
Tire manufacturer Michelin is a shipper with a massive global footprint and complex demands. With headquarters in Clermont-Ferrand, France, Michelin operates 121 production facilities in 17 countries; those facilities produced approximately 190 million tires in 2017. With a presence in 170 countries, distributing products across the globe is a challenging and sophisticated operation.
3PL, Third-Party Logistics, Supply Chain
Automated Bidding Tools Benefit Shippers, 3PLs, and Carriers
Automated bidding tools bring benefits to shippers and carriers alike. Carriers that receive complete shipment history and future volume forecasts from shippers are able to make the most competitive offers, which can lead to shipper savings.
GOOD QUESTION | What’s the first thing to look for when selecting a logistics partner?
Readers share what you should look for to find an optimal logistics partner.
3PL, Partnership, Supply Chain
Choosing a 3PL: How to Make a Mature Decision
A 3PL partner that is aligned on purpose, value, strategy, and culture can provide far more value than what is seen in a transportation budget variance report.
E-commerce, Customer Service, Supply Chain
Building Brand Love
Supply chain efficiencies can support brand strategies in key ways.
Economic Development, Partnership, Supply Chain
Collaboration Grows Freight Economy
At the heart of St. Louis’ strategy to advance as a global trade hub is a focus on collaboration to strengthen and promote the region’s already robust freight network.
21 Years of Top Ten 3PLs: A History of Excellence
A look back over 21 years of Inbound Logistics' Top 10 3PLs.
E-commerce, 3PL, Third-Party Logistics
E-Commerce Raises the Snack Bar
Nature's Bakery turns to a third-party logistics provider, ITS Logistics, to launch a direct-to-consumer e-commerce channel for its snack bars.
3PL, Third-Party Logistics, Supply Chain
3PL Power
Whether brand new, solidly up and running, or decades old, shipper-3PL partnerships thrive on open communications, flexibility and trust.
3PL, Third-Party Logistics, Supply Chain
How to Choose a 3PL and Reap the Benefits - DLS Worldwide
When a shipper finds a 3PL who can be a true partner, the choice should be easy and the benefits evident, from letting team members focus on core competencies to leveraging the 3PL’s expertise.
Partnership, Supply Chain, Transportation
Ocean Spray Teams Up With Uber Freight to Create a Refreshingly Simple Supply Chain
In an effort to stay ahead of industry trends, Ocean Spray jumped at the chance to partner with Uber Freight for more efficient transportation.
Customer Service, Supply Chain, Technology
Can Your Supply Chain Turn on a Dime?
New and noteworthy in the supply chain.
Is Process Killing the Customer Experience?
Companies fixating on a single process frees people’s time and energy for other tasks, but established processes can cease to be a means to an end and become ends in-and-of themselves.
3PL, Logistics, Third-Party Logistics, Partnership, Supply Chain
6 Strategies for Finding the Right 3PL Partner
Logistics, Partnership, Pallets, Supply Chain
New Pallet Program Better by Half
When Jel Sert needed to improve on the half-pallets it was using to deliver product displays for in-store promotions, CHEP developed a better solution.
3PL, Logistics, Third-Party Logistics, Supply Chain
Need Flexibility? Seek Out Full-Service 3PLs - WSI
By quickly adapting to various industries and commodities and responding to client requests with urgency and an extremely high level of customer service quality, a strong 3PL will find it can outlast even the most convenient warehousing options.
3PL, Logistics, Third-Party Logistics, Supply Chain, Transportation Management Systems (TMS)
3 Ways Your 3PL Can Help You Overcome E-commerce Challenges
By collaborating with a knowledgeable third-party logistics (3PL) provider, shippers can add both scale and visibility to their supply chain.
Logistics, Third-Party Logistics, Partnership, Supply Chain, Transportation Management
Supply Chain Collaboration: It Works Both Ways
Transparency, honest communication, and a commitment to forming a true partnership with shared goals and values are keys to successful supply chain collaboration between shippers and their third-party logistics providers.
3PL, Logistics, Third-Party Logistics, Partnership, Supply Chain
3PL Change Agents
Trying to plot a different course? Figuring out how to spread your wings? A third-party partner might offer…just the kind of help you need.
3PL, Logistics, Third-Party Logistics, Supply Chain
3PL Perspectives 2017
Inbound Logistics’ 12th annual 2017 3PL Perspectives market research report examines the trends and challenges shaping logistics outsourcing strategy and the third-party logistics industry.
3PL, Logistics, Third-Party Logistics, Supply Chain
Getting the Most From Your 3PL Provider
Getting the most from your third-party logistics provider (3PL) is more important than ever. Use these tips to leverage your 3PL relationship.
3PL, Chemical Logistics, Logistics, Third-Party Logistics, Supply Chain
Handle With Care: How to Be the Best At Fulfilling Your Clients’ Chemical Handling Needs - WSI
If your firm is looking to break into chemical handling or currently handles chemicals and wants to perform better, this guide offers key factors to becoming the best in the industry.
E-commerce, Logistics, Partnership, Packaging, Supply Chain
New Packaging Innovation Center
UPS and Sealed Air’s new center will help solve e-commerce retailers’ packaging and shipping challenges.
3PL, Logistics, Third-Party Logistics, Supply Chain, Transportation
The Advantages of a Pop Up Supply Chain
Customer Service, Logistics, Supply Chain, Transportation Management Systems (TMS)
Large Multi-National Seeks Global Supply Chain Visibility
Rust-Oleum selected Celtic International, Transplace’s intermodal business unit, to provide intermodal and over-the-road transportation services for domestic shipments between its own facilities as well to its retailer customers.
3PL, Logistics, Third-Party Logistics, Partnership, Supply Chain
3PL Perspectives 2016
Inbound Logistics’ exclusive market research survey on the third-party logistics (3PL) sector reveals new trends and opportunities.
Health Care Logistics, Customer Service, Technology
Is the Healthcare Supply Chain Ready for the Netflix Effect?
How big transportation is impacting global economics and mid-size businesses—an expert’s view on Uber Freight’s acquisition of Transplace.
Humanitarian Logistics, Partnership, Sustainability
Noted: The Supply Chain In Brief
The latest supply chain sustainability efforts, good works, mergers and acquisitions, new hires, and more.
Partnership, Trucking, Transportation
2021 Trucking Perspectives
Inbound Logistics' annual report on the state of the trucking market, based on surveys of motor carriers and shippers.
Partnership, Trucking, Transportation
2021 Top 100 Truckers
Selected by Inbound Logistics’ editors, the 2021 Top 100 Truckers list honors reliable carriers that steer shippers in the right direction. The list serves as a comprehensive guide for shippers seeking reliable and cost-effective solutions.
3PL, Third-Party Logistics, Partnership
Catch Me When I Fall
Whether you're pushed over the edge by the pandemic, labor shortages, supply scarcity, or the surprise consumption explosion, the question is the same: Who has your back?
3PL, Third-Party Logistics, Partnership
3PLs Have Your Back
Shippers trust their third-party logistics partners to be there through thick and thin.
3PL, Third-Party Logistics, Partnership
Top 10 3PLs Readers' Choice Excellence Awards
These third-party logistics providers have your back, earning shippers’ votes with their consistency and customer service.
3PL, Third-Party Logistics, Partnership
2021 Inbound Logistics Perspectives: 3PL Market Research Report
Our 16th annual 3PL market research report reveals the current state of the union between shippers and their logistics service partners.
3PL, Third-Party Logistics, Partnership
2021 Top 100 3PLs
When your enterprise faces supply chain and logistics challenges, these partners won't let you fall. In alphabetical order, here are the 100 third-party logistics providers deemed best of the best by Inbound Logistics editors.
Temperature-Sensitive Goods, Food Logistics, Partnership
Blend of Solutions Saves the Day for Yogurt Maker
When yogurt maker Noosa needed to sleeve bottles of drinkable yogurt while maintaining their temperatures, Verst provided solutions to make sure processes went smoothly.
3PL, Third-Party Logistics, Partnership
3PL Outsourcing Beyond the Initial Goals
RedStone understands that cost savings are just a part of each client relationship; a 3PL must provide more if the relationship is to withstand the demands of an ever-changing supply chain.
3PL, Agriculture Logistics, Partnership
3PLs in Agriculture: Know the Roots of the Industry to Make Your Impact
From LTL and dedicated route service to seasonal and year-round storage, 3PLs need to be well-versed in the space to meet the specialized needs of agricultural companies.
Big Data, Partnership, Technology
Solving the Global Data Dilemma
Now’s the time to find ways to increase interoperability between business partners, control and make sense of your data, and uplevel traditional, manual processes for faster and more intentional outcomes.
Chemical Logistics, Partnership, Security
Chemical Logistics on a Roll
Add capacity constraints, severe weather, and cyberattacks into the already complex equation of moving chemicals. These logistics providers are combining expertise and dedication and coming up with the winning formula.
Partnership, Sustainability, Warehousing
Incorporating Sustainability into Your Warehouse Operation
From switching to energy-efficient lighting to installing solar panels, here are some tips to help you build a greener warehouse.
Customer Service, Partnership, Technology
10 Tips for Improving the Customer Experience
Your customer experience represents the primary touchpoint between your revenue and customers, so the experience you offer can make all the difference between short-lived success and true market longevity.
Partnership, Security, Technology
AI Strategy: Your Move
Artificial intelligence spending shows no signs of slowing. Decision-makers should consider the following factors in their digitization strategy.
Logistics I.T., Partnership, Technology
2021 Top 100 Logistics IT Providers
Inbound Logistics’ 2021 Top 100 Logistics IT Providers guide shines a light on the brightest and most innovative logistics technology providers.
Global Trade Management, Partnership, Technology
2021 Global Trade Management Guide
Global trade management solutions became even more important when supply chains were disrupted with the pandemic. By connecting sourcing and logistics, GTM systems help make global trade transparent, efficient, and cost-effective.
Green Logistics, Humanitarian Logistics, Partnership
Noted: The Supply Chain In Brief
Read the latest good works, sustainability efforts, mergers and acquisitions, new hires, and sealed deals happening in the supply chain.
FTL vs. LTL: What's the Difference?
Understanding these seven key differences between shipping full truckload (FTL) and less than truckload (LTL) allows shippers to achieve the best possible results and support planning.
Partnership, Trucking, Transportation
Trucking Relationships: In It for the Long Haul
The pandemic is testing shipper-carrier partnerships in new and different ways. Here’s what transportation partners are doing to reconnect and keep their relationships healthy for the long haul.
Careers, Customer Service, Distribution
Sylvia Wilks: Kicking the Tires
In her previous role managing supplier relationships at Starbucks, Sylvia Wilks learned what good customer service really looks like. Now that she supplies customers at TireHub, she knows how to meet their expectations and build the national tire distributor’s customer-centric culture.
3PL Warehousing Gets In the Zone
By working as partners, third-party logistics providers and shippers take on today's warehousing challenges.
E-commerce, Retail, Partnership
SEKO Partnership Provides Ecommerce Efficiencies for Retailers
Retailer Shein streamlined supply chain operations by leveraging a partnership with Air-City and SEKO, which enables shippers to move express e-commerce orders quickly across international borders..
Customer Service, Partnership, Technology
Creating an Exceptional Customer Experience
If you deliver poor customer service, you’ll lose business. But you can turn things around with a serious commitment to meaningful change and work across your entire enterprise.
3PL, Third-Party Logistics, Partnership
Ensuring a Successful 3PL Partnership
With the pandemic forcing companies to embrace a new normal, many are reimagining their supply chains and turning to third-party logistics (3PL) providers for guidance. Here’s how to get the most out of your 3PL relationship.
E-commerce, Inventory Management, Partnership
What Makes a Go-To Ecommerce Partner? Ask Baboon To The Moon
Gaining command over their inventory as well as every order, return, and exchange, bag maker Baboon to the Moon is over the moon about its logistics partner.
Customer Service, Partnership, Technology
Rolling Out a Major Product Transition Across the Globe
C3 Solutions prepared to shift all users from their Adobe Flash product version to a brand new HTML5 platform, a comprehensive project with a firm and non-negotiable deadline
E-commerce, Customer Service, Technology
Easing E-Commerce Pain Points
Although key logistics capabilities are needed to build and maintain successful e-commerce operations, few brands excel at them, according to a study from Geodis and Accenture Interactive.
3PL, Customer Service, Partnership
Partnering with a Logistics Specialist Brings Major Benefits
Thomas Griffin, president at DLS Worldwide, discusses how partnering with a large, experienced logistics company can offer technology, agility, and customer service benefits.
Partnership, Trucking, Transportation
Truckers Give It the Gas
Shippers look for truckers and partners that can shift gears quickly and provide dependable performance. Here are the strategies the best trucking companies use to meet—and even exceed—shippers’ expectations.
Partnership, Supply Chain, Sustainability
Noted: The Supply Chain in Brief
Read the latest good works, sustainability efforts, mergers and acquisitions, new hires, and sealed deals happening in the supply chain.
Partnership, Trucking, Transportation
2020 Top 100 Truckers
Selected by Inbound Logistics’ editors, the annual Top 100 Truckers directory is a comprehensive guide that matches you with carriers that will drive your company in the right direction.
Freight Forwarders, Partnership, Risk Management
How Your Freight Agency Can Succeed in an Uncertain Market
Staying engaged with your customers, providing solutions to their new demands, and not losing sight of your business goals can help improve your business during uncertain times.
3PL, Third-Party Logistics, Partnership
What Can 3PLs Do?
Can third-party logistics (3PL) providers bring chaos to order? Or order to chaos? For starters, they can help you wrangle and bring some order to the current COVID-caused confusion in your logistics process.
Cross-border Trade, Canada, Partnership
Cross-Border Logistics: Supply Chain Synergy
Bolstered by a new trade deal, the longstanding partnership between Canada and the United States thrives during the COVID-19 pandemic, providing ample opportunity for companies that offer cross-border solutions.
Third-Party Logistics, Partnership, Supply Chain Management
Setting Up a Successful RFP
Matt Tiedens, director of logistics solutions with Ruan Transportation Management Systems, discusses how to manage the RFP process and attract the best results.
3PL, Partnership, Transportation
Finding the Right 3PL Partner Delivers Key Benefits
Thomas Griffin, president with DLS Worldwide, discusses how finding the right 3PL partner is more important than ever in the transportation sector as companies recover from COVID-19.
3PL, Third-Party Logistics, Partnership
2020 Top 10 3PL Readers' Choice Excellence Awards
When shippers send out distress signals, 3PLs answer the call. The providers that earned a 2020 Readers' Choice Top 10 3PL Excellence Award are among the most responsive and respected in the industry.
3PL, Third-Party Logistics, Partnership
3PL Perspectives 2020
Inbound Logistics' newest exclusive 3PL market research provides a snapshot of how the world appears to shippers and their logistics service providers.
3PL, Third-Party Logistics, Partnership
2020 Top 100 3PLs
The top 100 third-party logistics providers of 2020 as chosen by Inbound Logistics' editors.
Careers, Labor Management, Partnership
Peak of Perfection
Leadership profile of Juliann Larimer, CEO of Peak-Ryzex
E-commerce, Customer Service, Fulfillment
Streamlining E-Commerce Fulfillment
Ten tips every digital retailer needs to know to streamline their e-commerce fulfillment process.
Global Trade Management, Partnership, Supply Chain
6 Supply Chain Risks Worth Taking
Supply chain professionals working in small and mid-sized businesses often operate with little margin for error. Taking calculated, thoughtful risks can pay off.
E-commerce, Customer Service, Retail
How Is Coronavirus Impacting E-Commerce?
As coronavirus continues to spread globally, new ramifications are revealed daily. How is the virus impacting e-commerce operations and the supply chain, and how can retailers respond?
Customer Service, Technology , Supply Chain Management
The Secret Behind the Best Supply Chain Transformations
Here are the top three ways data analytics and AI can transform your supply chain.
E-commerce, Customer Service, Technology
The CX Files
This story looks at elements that produce excellent customer service and at some of the technology tools companies use to help them deliver excellent service to their customers.
Pharmaceutical Logistics, Customer Service, Supply Chain
Scaled 3PL Solutions Heal Pharma's Supply Chain
A large pharma company teams up with Hub Group to achieve compliance with the best service at a reasonable cost.
Partnership, Trucking, Transportation
How to Maintain Composure During Trucking Capacity Shifts
What do you do when trucking capacity shifts? Keep your spend in check and your partnerships tight.
Manufacturing, Partnership, Transportation Management
Global Manufacturer Cuts Costs and Drives Efficiencies through a Managed Transportation Partnership - GlobalTranz
The world’s leading provider of receipt and innovative label solutions turned to GlobalTranz to create visibility, enhance communications, and fully merge acquired businesses.
Logistics I.T., Partnership, Supply Chain Management
HyperX Game Plan: Win at Demand Planning and Replenishment
Kingston Technology’s HyperX division partnered with Logility to improve its supply chain visibility and demand, inventory and replenishment planning practices.
Manufacturing Logistics, Manufacturing, Partnership
No Challenge Too Great - Milestone
Milestone’s Mobile Warehousing & Storage (MW&S) solution enables a manufacturer to create an efficient distribution process with timely deliveries as drivers did not have to wait for each other and transfer loads between trailers.
Customer Service, Sourcing/Negotiations, Supply Chain
Leading a Supply Chain With Dogged Determination
A profile of Matt Cantatore, COO of Ollie, a national service that delivers healthy, high-quality pet food that it sells direct-to-consumers.
Customer Service, Logistics, Supply Chain
The Hassle Quotient: A New Formula for Industry Domination
This article first introduces Jim Bramlett’s Hassle Quotient score and how the internet has changed how companies compete, then focuses on how the Hassle Quotient applies to transportation and logistics.
Logistics, Third-Party Logistics, Supply Chain
Choosing a Third-Party Logistics Provider
10 tips to help navigate through the third-party logistics provider selection process to get the most value out of a 3PL partner.
Logistics, Third-Party Logistics, Supply Chain
A No-Fail Mentality and Sheer Force of Will
Profile of Jeff Cohen, chief operating officer, G&D Integrated
Logistics, Third-Party Logistics, Supply Chain
Using Technology to Cut Freight Costs
Here are ways to reduce freight expense while improving service outside of securing reduced freight rates from LTL, truckload, parcel and expedited services carriers.
Customer Service, Retail Logistics, Retail
How Retailers Earn 5-Star Reviews
This story explores some of the ways retailers use customer service to build customer loyalty, both in stores and in the e-commerce channel.
Customer Service, Inventory Management, Logistics, Supply Chain
Tuning Into Supply Chain Orchestration
The trends affecting supply chains require an agile approach.
3PL, Logistics, Third-Party Logistics, Supply Chain
Dual Dynamics
Clearly, increased trucking costs are the new normal. Also as clear is the other dynamic, which is emphasized a little less these days but all the more important to offset cost increases in other areas: Use your logistics partner strategically and offset rising transport costs.
Logistics, Partnership, Supply Chain
A Sweet deal: Nestlé, XPO Build Digital Warehouse
Nestlé, the world's largest food and drink company, and XPO Logistics, a global provider of transport and logistics solutions, are co-creating a 638,000-square-foot distribution center at the new SEGRO East Midlands Gateway Logistics Park in Leicestershire, UK.
Logistics, Partnership, Supply Chain
Innovative Partnership Reduces Claims and Decreases Time in Transit for Home Delivery - SEKO Logistics
When an electronics store was faced with consistent freight forwarding damage claims they turned to Seko Logistics for a solution.
Logistics, Partnership, Supply Chain
Partnering for Operational Efficiency and Cost Savings - Transplace
Transplace helped a frozen pizza business expand its transportation network to increase operational efficiency and maximize financial savings.
Logistics, Partnership, Supply Chain
Solution Generates Cost Savings - Crane Worldwide Logistics
When an industrial manufacturer needed to reduce supply chain costs they teamed up with Crane Worldwide Logistics for an innovative solution.
E-commerce, Distribution, Retail, Logistics, Partnership, Supply Chain, Warehousing
Cookware Company Stirs Up a Sizzling Supply Chain
Even after adding a third production shift to its foundry, Lodge Manufacturing Company couldn’t manufacture enough cast-iron cookware to fill orders. To meet demand, the family-owned business in southern Tennessee invested $85 million in a second foundry, a modern 212,000-square-foot distribution center, and the company’s first warehouse management system, mobe3 from EVS.
Retail, Logistics, Partnership, Supply Chain
A Cool Supply Chain Solution
A 3PL's cold call leads to a cool technology solution that streamlines processes and minimizes service disruptions
3PL, Logistics, Third-Party Logistics, Supply Chain
Advantages of a Niche Third Party Logistics Provider - MD Logistics
Providers that specialize and target a specific industry, geographical market, or will limit their service offering are referred to as niche 3PL’s. Here are some of the advantages to using a niche 3PL over a traditional provider.
3PL, Customer Service, Fulfillment, Supply Chain
15 Key Questions to Ask Before Choosing an Outsourced Fulfillment Partner
Is outsourcing your fulfillment the best option for your business? Here are 15 important questions to ask a potential partner.
Customer Service, Supply Chain, Supply Chain Management
Supply Chain Commentary: Five Challenges to Embrace and Channel into Business Advantages
Here’s how to navigate disruptions in the supply chain and turn them into new opportunities.
E-commerce, 3PL, Logistics, Third-Party Logistics, Supply Chain
5 Ways Your 3PL Can Help Meet E-commerce Challenges
A 3PL could offer benefits worth exploring to help you accommodate e-commerce growth.
3PL, Logistics, Third-Party Logistics, Partnership, Supply Chain
6 Strategies for Finding the Right 3PL Partner
E-commerce, Retail, Logistics, Third-Party Logistics, Supply Chain
How Small Retailers Can Compete with Retail Giants
To compete in today’s environment, small to medium players need to offer competitive supply chain and delivery services.
Big Data, Customer Service, Supply Chain, Technology
Supply Chain AI: This Time It’s for Real
While Artificial Intelligence is not a new concept, what has changed is the power of computing, cloud-based service options and the applicability of AI to supply chain and logistics.
Economic Development, Logistics, Third-Party Logistics, Warehousing
The State of Logistics
CSCMP's annual State of Logistics Report presents an overview of the economy during the past year, key logistics trends, and the total U.S. logistics costs for 2018 (see chart). Here are some top takeaways.
Green Logistics, Third-Party Logistics, Supply Chain, Sustainability
75 Green Supply Chain Partners
Inbound Logistics’ annual G75 features a carefully curated list of 75 logistics companies that go above and beyond to maintain sustainable, eco-friendly supply chains and operations.
Logistics, Partnership, Supply Chain, Technology
Rooted in Data, Business Blooms
Metrolina Greenhouses integrates ERP and customized, industry-specific tools to improve order, shipping and billing management.
3PL, Logistics, Third-Party Logistics, Supply Chain
3PLs Put on the White Gloves
Logistics service providers reveal how they treat their customers like VIPs.
Global Logistics, Logistics, Partnership, Supply Chain
Italy's Ritrama Sticks a Landing in SC
Ritrama, an Italian multinational self-adhesive materials producer, chose Ferretto Group's technological solutions for its new automated warehouse located in Spartanburg, South Carolina.
3PL, Logistics, Third-Party Logistics, Supply Chain
To 3PL or Not to 3PL?
Retailers may face significant challenges when expanding further into the online/e-commerce business. Some challenges may involve supply chain management issues.
3PL, Logistics, Third-Party Logistics, Supply Chain
2018 Top 100 3PL Providers
It’s a boon year for third-party logistics providers offering innovative, flexible, and reliable solutions to meet shipper demands. Presented alphabetically, these are the 100 3PLs Inbound Logistics editors chose as the best of the best. Search the 3PL Decision Support Tool for an even deeper dive.
3PL, Logistics, Third-Party Logistics, Supply Chain
Why do you use a third-party logistics provider?
3PL, Logistics, Third-Party Logistics, Supply Chain
Readers Choice: Top 10 3PL Excellence Awards 2018
Each year, the Inbound Logistics Readers’ Choice Top 10 3PL Excellence survey gives shippers the chance to give a shout-out to providers that have taken on so much of their load. Here are the best of the best.
3PL, Logistics, Third-Party Logistics, Supply Chain
2018 State of the Third-Party Logistics Industry Report - 3PL Central
This second-annual report is designed to help warehouses increase both their market share and profitability by addressing the most dramatic change of all—The Rising Demand for a Superior Customer Experience.
3PL, Global Logistics, Manufacturing, Logistics, Third-Party Logistics, Supply Chain
Simplifying Supply Chain Complexities
As technology and innovation continue to enable new options, supply chains will be sure to keep pace and take us to new heights.
3PL, Logistics, Third-Party Logistics, Supply Chain, Trucking
Trouble Finding Capacity? How a 3PL Can Help
Partnering with a 3PL could be the best solution to improved visibility and lower costs over the long haul.
3PL, Logistics, Third-Party Logistics, Supply Chain, Warehousing
Want to Run a More Successful 3PL? Learn from the Best. - 3PL Central
Warehouses who use this philosophy to create disciplined, rigorous strategies were able to achieve superior results.
3PL, Logistics, Third-Party Logistics, Supply Chain
Choosing a Third-Party Logistics Provider
A provider with these 10 qualities will put your logistics outsourcing on the path for success.
3PL, Logistics, Third-Party Logistics, Supply Chain
Current State of the 3PL Market
Shipper demands, customer expectations and 3PL capabilities increase, putting supply chain at the forefront.
Logistics, Partnership, Supply Chain, Technology
VMI Strategies: A Matter of Trust
Vendor-managed inventory partnerships strive to improve efficiency by allowing suppliers to maintain the inventory of their products at the stores and other locations operated by their partners in the supply chain. VMI relies on a tight-knit collaboration between supplier and buyer to improve product availability while decreasing excess inventory.
3PL, Logistics, Third-Party Logistics, Supply Chain
How Leadership Training Can Improve Company Culture - MD Logistics
Use this advice to implement a leadership training program.
Logistics, Partnership, Supply Chain, Transportation
Maximizing Deliveries While Driving Down Transportation Costs - Transplace
Transplace established an LTL consolidation program to increase load capacity and reduce freight costs for a Canadian hardware wholesaler.
Logistics, Partnership, Supply Chain, Technology
Better Routing Takes Root
This case study tells how Weatherford Farms increased efficiency in its delivery network by switching from manual routing to an automated routing system.
3PL, Logistics, Third-Party Logistics, Supply Chain
Readers' Choice: Top 10 3PL Excellence Awards 2017
Year after year, the IL 3PL survey reveals the importance of great customer service to shippers.
Intermodal, Customer Service, Logistics, Supply Chain, Rail, Transportation
Increased Capacity and Flexibility
3PL, Logistics, Third-Party Logistics, Supply Chain, Transportation Management Systems (TMS), Technology
Consumer Demand Helping Drive 3PL Industry Growth
Organizations are turning to third party logistics providers and enhanced transportation management technology to deliver the velocity, visibility, predictability, and control they need.
3PL, Logistics, Third-Party Logistics, Partnership, Supply Chain
3PL Perspectives 2016
Inbound Logistics’ exclusive market research survey on the third-party logistics (3PL) sector reveals new trends and opportunities.
E-commerce, Customer Service, Retail, Logistics, Supply Chain
Shipping and Delivery: How to Get it Right
Executing against the wrong e-commerce strategy – or not having a strategy at all – is a recipe for higher costs and lower customer satisfaction levels and can have a major negative impact on your business.
3PL, Logistics, Third-Party Logistics, Partnership, Supply Chain
3PL Change Agents
Trying to plot a different course? Figuring out how to spread your wings? A third-party partner might offer…just the kind of help you need.
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