To overcome the challenges that e-commerce presents to the supply chain, shippers need to succeed at omni-channel fulfillment. From leveraging brick-and-mortar stores to deploying an order management system, here’s how they can compete in an e-commerce world.
With the growth of e-commerce, retailers have identified a potential opportunity to reduce working capital by thinning inventory at brick-and-mortar stores—opting instead to maintain major portions of inventory at distribution centers upstream.
The Girl Scouts of the United States of America (GSUSA) created and implemented a new way of taking and filling orders for its annual cookie drive. Here’s how it made sure cookie sales didn’t crumble.
EM Cosmetics brings its products to the global market through the use of international shipping and package consolidator MyUS.com.
Retailers need new technologies and capabilities to operate in a new omni-channel world.
Pilot program uses drones to deliver time-sensitive goods; Canadian government lines up two new bilateral trade agreements; Labor rights causing supply chain disruption; Using social media to understand carrier usage.
Retail operations need support from e-commerce, IT, and logistics execution.
Google and Barnes & Noble partner to provide same-day book delivery; Shippers prioritize day-to-day problem-solving over contingency planning; APICS and SCC merge; Transplace identifies four areas key to preferred shipper status
Retailers are modifying their supply chain strategies in response to recent industry trends.
Kaikini Bikini manages growth with integrated inventory control and shipping.
Fashion businesses must react instantly to fashion shifts and focus on getting goods to consumers quickly.
Programs such as vendor managed inventory (VMI) and efficient consumer response (ECR) fuel supply chain growth.
Cosmetics companies face challenges such as time- and temperature-sensitive shipments and retailer packaging requirements.
Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.
Retailer DSW's new replenishment materials handling solution improves inventory control and reduces in-store markdowns.
Production vendor managed inventory enables manufacturers to gain supply chain control.
Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.
Multi-channel apparel retailers such as Nordstrom use strategic inventory management, order fulfillment, transportation management, and reverse logistics to meet customer demand.
Companies sometimes overlook how important the yard is to their success. Without proper management, facilitated by a yard management system (YMS), pile ups can lead to delays, fees, and a full shipment of stress.
A new study from Descartes Systems Group shows the ongoing e-commerce growth and the importance of delivery performance for customers.
Readers share how they keep their smaller retail businesses competitive against massive-commerce companies.
Even as growth slowed from 2020's pandemic-fueled explosion in activity, the global e-commerce market still grew a robust 19.9% in 2021, according to Transport Intelligence (Ti). Indications are growth will slow but remain hefty.
E-commerce complications are multiplying as labor constraints continue and capacity challenges persist. These logistics providers have a winning formula.
Get ready for another rollercoaster year. From limited transportation capacity to skyrocketing material costs to continuing supply chain disruption, here’s what to expect and what to do about it.
Direct-to-consumer (DTC) e-commerce has changed the way people shop for everything from razors to sofas, to the point where retailers with more traditional supply chains are catching on. New e-commerce brands and traditional retailers alike can follow these five DTC trends in 2022 to stay competitive.
How Japan’s 7-Eleven revolutionized retailers' stock orders and created a simple framework for smaller retailers to get stock that customers want.
From Walmart's new fulfillment center in Mississippi to the latest supply chain awards recipients, here's what new and notable in the supply chain.
New forecasting tools, added 3PL services, and increased collaboration are among the strategies companies rely on to inform inventory management.
Developing mutually beneficial relationships guarantees your partners will be there for you – in good times and bad.
Amazon’s amazing levels of industrial absorption is just the beginning of a greater evolution of how brick-and-mortar retail, distribution and even manufacturing will continue to evolve.
Outsourcing supply chain operations to a 3PL partner is a strategic decision that enhances multiple levels of a business’s value chain.
Good cartonization software uses the weight and dimensions of objects to select the correct sized carton, assisting with accurate shipping cost calculations in near real-time when the customer places an order, essential for any e-commerce site.
Maintaining optimum cargo conditions and temperatures during transport takes experience and know-how. Here are four attributes of effective and reliable cold chain shippers.
By reshaping technology to support multiple delivery partners, Amazon ensured a system with fewer late deliveries, better customer experience, and minimal system downtime or bottlenecks.
Few businesses use new technologies to tackle supply chain issues caused by the pandemic due to tighter costs and legacy work processes, resulting in lost revenue.
Buy Anywhere, Deliver Anywhere (BADA) capabilities will enable organizations to offer the services that meet consumers’ demands, increasing customer satisfaction and the organization’s bottom line.
With consumer demand growing at a faster rate than many retailers can keep up with, it is imperative companies find a way to meet expectations and overcome the following challenges.
The continued proliferation of third-party fulfillment options means Amazon and its shipping partners—FedEx, UPS, USPS, DHL, and regional couriers—will have a hard time keeping up with the volume. Will the trend continue? Here are some predictions for 2021.
Here are four ways to create a logistics-friendly business climate that is a win-win for municipalities and developers alike.
Parties to a supply contract should consider regulating these 10 points to help limit liability.
An emerging hybrid model of e-commerce and brick-and-mortar retail brings together the best of both worlds, while automation and software remove challenges and empower this otherwise complex fulfillment model.
As consumers become increasingly comfortable buying over-sized goods online, manufacturers and retailers partner with white-glove, last-mile delivery services to make in-home set-up and assembly a first-class experience.
Navigating global logistics and setting up successful sales channels are huge problems for e-commerce retailers. Leveraging Section 321 can be a great way to reduce tax liability and help improve margins and customer satisfaction.
E-commerce brands looking to protect merchandise and reduce their carbon footprint are exploring surprising new packaging materials, designs, uses, and re-uses.
Taylored Services' unique approach allows the company to develop independent processes designed to drive the success of customers through increased operational transparency and strategy.
Peak season 2021 is gearing up to be one of the most active in recent history. If your business feels like it is often unprepared for a surge in shipping, this year will likely not pull any punches.
Ruan’s approach to effective continuous improvement (CI) is centered around creating value within its partners’ businesses. CI begins with a clear understanding of each unique supply chain and baseline performance measures.
Supply chain leaders share their takes on how the pandemic has affected supply chain partnerships.
The shift to grocery e-commerce has retailers hungry for fulfillment improvements and supply chain efficiency gains.
How the COVID-19 pandemic changed demand in five product categories, the challenges those changes created for e-commerce fulfillment, and the strategies that merchants and their service providers deployed to meet the need.
The supply chain shift to dynamic, difficult-to-forecast e-commerce fulfillment channels is even more challenging for a particular type of product: the bulky and oversized. Any item that's too big or otherwise out of spec to properly run on automated infrastructure like conveyors or sorters presents a cumbersome materials handling problem, and this article conveys the solutions.
Profile of Mike Honious, president and CEO, GEODIS in Americas
Retailers turn to augmented reality solutions to provide consumers with rich product information, personalization options, and a seamless omnichannel experience.
Hub Group Vice President of Supply Chain Operations Nathan Schmies discusses the future of retail and implementing a strategic e-commerce fulfillment strategy for optimal success.
Georgia’s solid logistics infrastructure provided the firm foundation needed to keep cargo moving efficiently and safely regardless of a pandemic and national economic stress. These providers and trade partners led the way.
To survive—and thrive—in today’s accelerated e-commerce environment, companies are reworking fulfillment strategies and supply chain networks. These providers offer scalability and solutions.
The real winners in e-commerce and omnichannel retail will be the ones who master managing their fulfillment and last-mile operations and costs.
Returns have become an integral part of online shopping. In order to ensure no delays in the return supply chain and give customers a first-class experience, retailers need a robust returns platform.
Leveraging its network of cross dock locations, Hub Group optimized a top retailer’s supply chain, reducing transportation spend, condensing inbound loads to the retailer’s fulfillment centers, and shortening transit times.
It’s becoming imperative for manufacturers to adopt e-commerce. Here are some considerations as you contemplate the transition.
The pandemic accelerated the trend of consumers buying more and different products online. Manufacturers concerned about their brand reputations will impose new, or adjust current, brand management policies to account for this new reality.
When managing your next RFP, make sure you have the right tools in place that eliminate inefficiencies and allow you to keep your eye on the prize—finalizing and executing the routing guide.
Automation is the answer when it comes to adjusting supply chain operations to support increasing e-commerce fulfillment. It’s a tool set to make your employees more productive, and more effective. Instead of bringing on more people, you increase the value of the people you have.
Calculating the coverage rate and the turnover rate are excellent ways to add resiliency to your supply chain. To do this you will need a solution in which you can accurately track data in real time.
An advanced solution that marries both technology and people through business intelligence reporting and automation is the only way forward for today's supply chains.
When supply chains require unique equipment and depend on damage-free, on-time service, partnering with a carrier such as PITT OHIO, that can execute mode optimization strategies, can impact the success of your business.
Retailer Shein streamlined supply chain operations by leveraging a partnership with Air-City and SEKO, which enables shippers to move express e-commerce orders quickly across international borders..
This was a year like no other for supply chain and logistics management. here's what we'll remember about 2020.
E-commerce is up 65% year over year, and expected to surge more than 50% during the busiest peak week, according to Chet Paul, senior vice president at DHL Express; Kraig Foreman, president at DHL Supply Chain; and Craig Morris, chief information officer at DHL eCommerce Solutions.
Do small to mid-sized logistics solutions providers have the upper hand in this COVID-created business environment? Or are huge multi-nationals doing just fine, or at least as good as everyone else?
TForce Worldwide partnered with a large manufacturing client, building a system that met its needs and a unified platform that provides complex data to support better business decisions.
With the right inventory management solution, businesses can flex and adapt quickly regardless of market conditions. These eight tips from Oracle NetSuite will help you pick an inventory management solution that positions your business for success.
Although key logistics capabilities are needed to build and maintain successful e-commerce operations, few brands excel at them, according to a study from Geodis and Accenture Interactive.
A look at strategies used by shippers and their transportation partners to deliver e-commerce orders with the speed that consumers require.
Accomplishing omnichannel service with high levels of service, while remaining profitable, requires real-time visibility of inventory across the supply chain and a single view of the consumer as they move from one channel to another.
Given this new normal, what are global supply chains to do? How are they supposed to keep inbound goods flowing, deliver products, and reduce bottom-line risk? Now that your expectations are realistic, let’s dive into a few actions you should take this holiday season.
West Pak Avocado distributes avocados to hundreds of customers around the globe. To maintain efficient transportation through seasonal peaks, West Pak partnered with a third-party logistics provider to move produce as quickly as possible.
Thomas Griffin, president at DLS Worldwide, discusses how partnering with a large, experienced logistics company can offer technology, agility, and customer service benefits.
Online grocery shopping has morphed from a temporary necessity to a new way of life. Retailers with the best order fulfillment process and the highest-quality customer service will gain the upper hand.
Those in transportation logistics face new realities brought by COVID-19, but are especially challenged in the time-sensitive delivery of tissue for transplants. Perhaps the biggest challenge is ramping back up to meet pent-up demand for surgeries.
Ramco Systems helps an e-commerce solution provider realize its vision of a robotic fulfillment center.
During the lockdown, some subscription services unboxed a demand surge while others were forced to close the flaps. Here's how successful services deliver the goods.
When selecting the best provider for your company, there’s a lot to consider to ensure that freight is handled efficiently and with great care. Keep the following five tips in mind when evaluating your partnerships.
Parcels and cross-border e-commerce are taking precedence over traditional services for postal operators, who continuously manage growing postal e-commerce traffic.
This story examines the impact of the COVID-19 pandemic on five vertical markets and describes some of the strategies used in those markets to meet the challenge.
New contract audit methodologies uncover root causes of value leakage and help prevent future losses.
Take a look at how consumer shopping behaviors changed in response to the COVID-19 pandemic and other trends impacting the home goods industry.
Matt Tiedens, director of logistics solutions with Ruan Transportation Management Systems, discusses how to manage the RFP process and attract the best results.
On top of surging e-commerce demand, small and mid-sized businesses are facing increased shipping costs, logistical challenges, and extended shipping times. Here are a few things you can do to recover.
An innovative drone-based technology solution enables Romark Logistics to automate pallet counts and offer inventory analytics and insights to its customers.
Once the COVID-19 pandemic subsides and doors reopen, apparel and footwear retailers say their main concern is inventory accuracy—even over improving online order fulfillment and managing returns.
When shippers work with a 3PL that is consistently investing in technology and new distribution centers, they can increase service consistency and offer their customers unexpectedly fast fulfillment.
When you combine consumer demand for deliveries at a breakneck pace, the historically tight labor market, and the unpredictability of the global trade landscape, e-commerce businesses must be just as fast as they are flexible to succeed today’s market.
COVID-19 has created unprecedented challenges for supply chain and logistics management, and the pressure is on to deliver essential supplies, such as toilet paper and food, to consumers on time. Successfully delivering a product on time involves many factors, and labeling shipments correctly is one of them.
Many U.S. consumers have negative feelings toward Amazon's impact on the retail industry and the environment, but that doesn't translate to lost sales.
E-commerce has remapped supply chains. Across both business-to-business and business-to-consumer transactions, technology is taking on the complexity caused by this shift and driving efficiency.
Retailers need to address new challenges, from bolstering distribution networks to managing complexity, to continue to expand their e-commerce operations.
Relationship contracts can benefit distribution in many different industry sectors—these five steps can help you put one into action.
Ten tips every digital retailer needs to know to streamline their e-commerce fulfillment process.
Building high-performing alliances between supply chain and commercial teams is a key driver to success.
The clearer your RFP, the easier it will be for 3PLs to understand your requirements and provide you with the information you need to make an informed selection.
As coronavirus continues to spread globally, new ramifications are revealed daily. How is the virus impacting e-commerce operations and the supply chain, and how can retailers respond?
One-third of online shoppers buying health and beauty products are willing to pay more for environmentally friendly packaging.
Barcode labels are a smart and cost-effective way to make productivity gains in your warehouse.
During the holiday shopping season, all eyes are on shipping, with more than half of consumers (60%), and nearly three-quarters of millennials (74%) claiming they were disappointed with holiday shopping services in the past.
Driven by an increase in e-commerce, global parcel volume grew from 74.4 billion shipments in 2017 to 87 billion last year. On average, 23 parcels per person were shipped globally, and 2,760 parcels were shipped every second, according to the Pitney Bowes Parcel Shipping Index.
Escalade Sports transforms supply chain to capture e-commerce growth, improve customer service levels, and better manage inventory and demand planning.
E-commerce is quickly becoming a part of our everyday lives – putting pressure on retailers. Here are tips to help e-commerce shippers keep costs down and customers happy.
Established CPG brands accustomed to a pallet to pallet fulfillment model need to accommodate a pallet to piece approach in a growing direct-to-consumer marketplace. At the same time, these brands face competition from agile, online-only start-ups that begin with a direct-to-consumer fulfillment model.
Here's a look at the strategies that small- and medium-sized retailers use to help them thrive despite competiton from much larger companies.
Before deploying a carrier management strategy, shippers must have a deep understanding of their supply chain, capacity challenges, and customer requirements.
As in many other industries, technology is changing the aftermarket auto parts sector. Not only is e-commerce upending traditional distribution channels, but advances in technology are changing cars themselves, and these shifts are reverberating to the auto parts market.
Nature's Bakery turns to a third-party logistics provider, ITS Logistics, to launch a direct-to-consumer e-commerce channel for its snack bars.
With the help of Evans Distribution, this furniture maker developed an efficient, successful, real-time supply chain.
Geocoding and mobile solutions are two examples of innovative technology with the potential to shape the future of supply chain logistics for the better, by improving efficiency and the customer experience. Enterprises are wise to prepare for this shift in order to remain competitive within the market.
E-commerce is continuing to create opportunity for a range of businesses, but supply chain challenges can limit growth and compromise customer relationships.
The Amazons of the world are changing the way small and mid-sized business owners sell and distribute their products, which businesses can use to their advantage.
As the demand for faster shipping and better e-commerce availability increases, retailers will need to adopt new order fulfillment and shipping strategies to stay in prime shape.
Randa improves pick, pack and ship process with supply chain consulting firm VSS and Cybra's MarkMagic barcode labeling software
E-commerce retailer Buffy Inc. scales operations with Boxzooka as its 3PL fulfillment and warehouse management systems provider.
Pool distribution is one strategy that’s getting a second wind in the face of intensifying e-commerce pressure and the changing face of America’s malls.
The goalposts in e-commerce fulfillment continue to move. Consumers routinely expect two-day or even next-day delivery, and same-day delivery is on the horizon.
Delighting convenience-seeking shoppers while still guaranteeing logistics efficiency starts with assessing retail shipments to orders ratio, or RSO.
Two important developments–the US Postal Service’s relationship with Amazon and the U.S.withdrawal from the Universal Postal Union (UPU)–will impact domestic and international e-commerce shipments.
Two recent and important developments will impact domestic and international e-commerce shipments. The first one concerns the U.S. Postal Service's relationship with Amazon. Let me set the stage.
A DHL distributed a poll to U.S. e-commerce businesses, reveals major challenges, priorities and more for e-comm businesses this Cyber Monday.
Today, shippers need to employ innovative solutions year-round, both digitally and with a physical presence in the supply chain.
Business continuity remains essential in building supply chain resilience; an Amber Road/AAEI survey on sourcing, trade and e-commerce highlights identifies challenges and strategies to help global supply chain managers proactively prepare for trade complexities; more temperature-sensitive medicines are moving by ocean freight despite market shake-up
Retailers strike back at the Amazon empire by providing e-commerce customers with same-day and faster delivery.
Getting your supply chain ready for omnichannel retailing requires integration with IT, sales and marketing, and procurement as well as transportation. Companies should assess what they can do in-house, and which areas require outside help.
With holiday celebrations in at least eighth months each year and nearly no product category left untouched—from candy to clothing and home furnishings—retailers need to make sure their e-commerce strategy is letting them capitalize on consumers’ growing appetite for seasonal items.
Crane Worldwide Logistics helps its client, a sporting goods manufacturer, develop the automated and physical logistics infrastructure required to seamlessly distribute its products to e-commerce, retail, and wholesale customers.
Use these tips to identify and respond quickly to changing variables in an omni-channel supply network.
To compete in today’s evolving retail landscape, companies must differentiate themselves to meet consumer demands and drive brand loyalty.
To prepare for the holiday rush, apparel retailer MeUndies is adopting a more automated, efficient system to provide better tracking, quality control, and more efficient labor usage.
By tapping collective, multi-modal intellectual capital of leading industry pioneers, shippers can transform the supply chain with a sweep of the dock.
E-commerce has forever changed the way people shop. Now businesses of all sizes must reassess their supply chains to go direct to the consumer with faster-than-fast delivery and free shipping.
Transparency, honest communication, and a commitment to forming a true partnership with shared goals and values are keys to successful supply chain collaboration between shippers and their third-party logistics providers.
Sustainable products company Grove Collaborative grows its bottom line by using a data analytics platform to cut shipping costs and optimize fulfillment.
Amazon is the most sophisticated technical and logistical company on the planet. Here's what online retailers can learn from Prime Day.
E-Commerce has generated significant volumes of sales in the U.S. electronics and clothing industries but has yet to gain traction in other retail sectors, according to a CBRE Group, Inc. analysis of recently released government data.
Nearly half of avid U.S. online shoppers bought items from international retailers, demonstrating the need for retailers to offer more personalized services as a way to compete against lower prices, according to the sixth annual UPS Pulse of the Online Shopper study.
The logistics provider will help designers find ways to strengthen their global reach.
Amazon recently announced another slash to its free shipping requirements and is now down to $25. Here's how retailers can compete.
The growth of e-commerce, technology change, and other cyclical and structural factors are reshaping supply chains according to a new research from Colliers International. The report also found the three key movers and shakers.
3PL warehouses are not only in demand, but in a position of strength. This provides 3PL operators a unique opportunity to build lasting relationships with key customers, suppliers, and retailers of their choice.
The e-commerce race is only heating up. Here's what small to mid-size retailers should do to stay in the game.
Find the right solutions, carriers and partners to drive efficiency in your supply chain operations and enable your enterprise to navigate the twists and turns, ups and downs of the coming year.
A North Carolina hospital improves patient care by prescribing a lean and healthy supply chain.
Omni-channel retail supply chains are forging new paths to profitability. Here's what they look like.
Readers reveal the issues that could disrupt the supply chain…as well as their sleep.
Business to consumer demand is set to outpace supply in the marketplace. Those who can solve that problem will be the big winners in the next phase of supply chain management.
As physical shopping bags are being replaced by virtual ones, it’s important for retailers to update their policies and logistics strategies to align with consumer behavior and expectations.
The flexible supply chain of the future is full of opportunities and challenges. With the right team and talent on your side, you’ll be well positioned for success. Here’s how to get the right people.
As product demand continues to rise, companies in all industries are partnering with third-party logistics (3PL) providers to ensure their products are delivered to customers on time and cost effectively.
Thirty years ago, third-party logistics providers offered mainly rudimentary logistics and warehousing services. Today, however, many 3PLs offer complex solutions that help companies achieve strategic goals.
As wearable technologies, such as smart glasses and augmented reality, grow less expensive and more accessible, an increasing number of companies are exploring whether wearables could benefit their warehouse operation.
Winter provides a great advantage–time. The hustle and bustle of the holidays is over and colder weather prevails. There’s no better time to hit the books and amp up your knowledge of important logistics and supply chain management issues.
Kelli’s Gift Shop Suppliers deployed Janam’s mobile computers and transformed its distribution center operations. From improving efficiency and productivity, find out how the handheld devices boosted inventory control and customer satisfaction for the wholesale distributor.
Readers reveal the issues that could disrupt the supply chain…as well as their sleep.
More accurate forecasts enable better planning, lower inventory and manufacturing costs, and improved service levels.
Wagner Logistics helps a leading manufacturer of lawn care equipment overcome growing pains.
Distribution centers (DCs) play a key role in the overall success of each peak season, as supply chain professionals must meet the surge in consumer demand and fulfill orders efficiently. Here are 10 ways to help you identify and fill seasonal needs of distribution centers.
With heavy competition from Amazon in both retail and supply chain logistics, retailers that don’t begin making changes and investments in omni-channel in 2017 will see serious repercussions by 2020. For starters, they must invest in distributed order management and enterprise wide inventory visibility.
In time for the holiday season and other peak periods, retailers are stepping up their game in delivery, fulfillment, and warehousing technology to improve the effectiveness of existing resources.
The emergence of e-commerce as part of a company’s omni-channel marketing program requires not only an agile, lean supply chain but also a strategy to get there.
Airfreight forwarders face headwinds — from shippers shifting to ocean freight and fewer routes for air cargo shipments — and must learn to leverage opportunities.
Supply chain applications stumble when the product data they’re using is inaccurate. Here's how to make sure data is consistent and comes from well-crafted and executed processes.
Profile of Marc Althen, president, Penske Logistics
Profile of Alan Sargent, supply chain and logistics director, Just Born Candy
Rise of e-commerce changing logistics real estate landscape; Companies who don’t sell globally may be sacrificing profits; Many smaller fleets non-compliant with upcoming ELD mandate
It is never too late to improve your safety operations. The changes you make today will reduce your liability exposure for an accident that happens tomorrow.
Product proliferation can bring supply chain inefficiencies. Here's a comprehensive approach to refreshing your product offerings that can reduce complexity and increase the bottom line.
The challenge for shippers considering a new logistics provider is understanding how to evaluate the overall potential of the relationship. Use these key items to ensure success.
The benefits of a multi-tenant software platform are immense. Chris Johnson of LeanLogistics outlines the four areas of value with multi-tenant technology.
As transit times shift and service areas are updated, customers need a reliable source of data that delivers a standard messaging output that can be easily understood.
Consolidation warehouses typically contend with labeling inconsistency in e-commerce orders. Here's how to boost read rates for packages and avoid manual handling.
This story looks at some recent trends affecting retail supply chains, including demand for speed and flexibility, ongoing emphasis on omnichannel marketing, and globalization.
When a company initiates a nearshoring program, it is critical to have a partnership with a transportation and logistics company that understands the dynamics of logistics in that country.
A lack of route optimization software led to out-of-control logistics costs for Optimum Dental Studio, so the company turned to Maxoptra to optimize routing to serve dental offices and their patients.
With demand for speed and convenience at an all-time high, companies must streamline and speed up order fulfillment. Technology that allows sales reps and customers to rapidly write orders and submit them almost instantaneously for fulfillment is a major competitive advantage.
A company’s ability to efficiently execute a supply chain strategy in today’s environment can be enhanced by logistics outsourcing with a strategic partner.
A more comprehensive approach to supply chain management can help provide a great omni-channel experience that encourages customer loyalty and optimizes profitability.
When evaluating your needs for a transportation management system it’s important to look beyond technology and consider who will manage planning and execution. Use this advice to determine if a managed service provider will deliver greater value than developing an in-house team.
As entities responsible for brokering appropriate carrier rates, ensuring accurate quantities of orders and guaranteeing high quality of products, third-party logistics providers are extensions of companies’ brands.
Year after year, the IL 3PL survey reveals the importance of great customer service to shippers.
A new app helped a coffee merchant digitally transformed its retail sales and distribution processes.
Bedoukian Research improves forecasting, demand planning, inventory management, and logistics processes with the help of Smart Software.
Kuebix TMS and Managed Services take Weis Markets’ supply chain to the next level of excellence.
Wholesale distributor Ideal Supply re-routed its delivery network through the cloud with the help of logistics technology provider Descartes.
Communication and transparency are key to being a good partner to your clients. Use this advice to effectively communicate with customers.
The warehouse design of tomorrow is flexing to meet the physical needs of basic warehouse operators as well as more highly automated e-commerce fulfillment centers.
Direct-to-consumer selling is where the omni-channel strategy becomes truly powerful.
Disruption is coming to the freight and logistics industry. By seeing and understanding the full spectrum of operations, transport-oriented firms can survive and succeed in a dramatically changed environment.
The warehouse management system (WMS) has emerged as a valuable tool for tracking and streamlining tasks, the workforce, and material/equipment flows. Here are two factors driving its adoption today.
A predicted freight slowdown stalls driver wage increases for 2016; President Obama proposes oil tax to fund infrastructure; Logistics trends of 2016
The cornerstone of collaborative logistics is timely visibility. Data about orders, inventory, transportation, and spend need to all funnel into a common denominator big data repository and be readily accessible.
This story provides a look at how e-commerce and logistics information technology help small and medium-sized businesses gain advantages that allow them to compete as though they were larger companies.
When an outdated warehouse management system was putting a dent in a distributor’s workflow, it turned to a technology partner to grow its e-commerce business.
Taking steps to become a shipper of choice delivers benefits across the supply chain, and will help sustain and grow your bottom line.
Logistics has evolved into a strategic business concern, driving enterprises to seek third-party logistics (3PL) providers with multi-modal capabilities for complete end-to-end integration.
Multiculturalism can be the competitive advantage that makes the critical difference in the success of your supply chain operations.
Procurement professionals should cultivate and maintain good supplier relationships to ensure profitability.
Three recent developments—a shift to omni-channel retailing, an increase in manufacturing investment in Mexico, and the approval of the Trans-Pacific Partnership—are having a pronounced impact on automotive aftermarket supply chains. Here’s how automakers, auto parts suppliers, and logistics service providers can respond effectively.
As shippers evaluate existing, merged, or new 3PL providers, they should also be aware of their own processes and approach to vendor relationships and choose partners that best align with their strategies and needs.
Companies are shipping ever-increasing volumes of small parcels as e-commerce grows. Read about the strategies that shippers and providers are using to offset the higher cost of small parcel delivery.
As the world becomes increasingly connected via the Internet of Things (IoT), the amount of data being created and shared is skyrocketing. Your supply chain will be profoundly affected.
Contract manufacturer Apex International had seen its growth halt as it struggled to deliver products on time and provide sufficient quality control. With the help of Simpler Consulting, Apex adopted Lean management principles to transform its culture and return the company to a path of growth.
The holiday season is well underway, increasing the pressure on companies to address transportation problems and change the outcome before they turn into costly errors.
The Trans-Pacific Partnership is one step closer to ratification; harnessing the power of supply chain collaboration; FMC approves new regulations for OTIs; SAP releases inaugural Retail Index
One way a manufacturer can mitigate the effects of increasing regulations and demand volatility is by working with a third-party logistics provider with a leveraged platform.
A connected warehouse maximizes warehouse efficiency, as well as positions a company to decisively navigate constant changes across the supply chain. Real-time data intelligence delivers the visibility and control needed to effect measurable improvements.
How milk and other dairy products moo-ve from tens of thousands of cows to store shelves across the country - with udder efficiency.
When Azteca Foods outgrew its manual pallet tracking system in its production facility, Barcoding Inc. delivered a solution.
Timeliness is top of mind during the holiday season. Here's how analytics can help shippers meet delivery spikes and prepare their supply chains.
Keep these trends in mind when selecting an air logistics supplier to find the best solution to suits your needs
For any United States-based company interested in expanding its retail logistics operations outside of the country, Asia Pacific may be the most ideal location.
As e-commerce continues to surge, the case for automation is now too compelling to ignore. One good way to start can be to automate parcel sorting at local and regional distribution centers.
In order to create a consistent end-to-end logistics system, shippers need to connect the technological dots. Find out how.
Excess inventory is a common problem that contains its own best solution: product philanthropy. Donating unwanted products to charity requires minimal time and labor, yet generates solid returns.
After 30 site visits and two logistics industry conferences, Inbound Logistics Publisher Keith Biondo wonders what the future of supply chain and logistics holds.
Amazon’s Dash Replenishment Service gives industrial buyers a preview of how IoT may impact procurement; Private label sourcing faces new headwinds; Cloud Logistics debuts the latest twist in TMS deployments; CMA CGM launches first smart connected container ship; Automotive parts buyers are leveraging omni-channel options
Active participation in a professional association helps advance career growth and offers continuous learning.
New York State minimum wage directive may be a tipping point for automation in the fast food industry; Organic food recalls are on the rise; Alix Partners reports that nearshoring trend continues to grow; Pro truck interests take weight restriction fight in new direction; 2015 holiday shoppers are looking for options; The cash handling supply chain is poised to move from manual processing to scanning technology, thanks to the new GS1 US Cash Visibility Discussion Group.
Nutrabolt’s rapid growth created several logistics challenges, including processing orders efficiently and quickly; absorbing dramatic swings in order volumes to support promotional campaigns; and providing omni-channel fulfillment through a single warehouse. A third-party logistics partnership with Kane Is Able helped Nutrabolt meet these challenges.
E-commerce is leaving a trail of brick-and-mortar debris in its wake.
In spite of U.S. dollar strength, domestic manufacturing remains competitive globally; UPS tests new electric cargo bikes to handle urban deliveries; Bi-national Great Lakes Seaway Partnership promotes commercial shipping along the Saint Lawrence Seaway system; Mercedes-Benz reconfigures its global supply chain; Global Logistic Properties shifts investment from China to United States; Freight rail gains traction in passenger transport-focused China; China debuts the world’s longest freight train route linking the northeast city of Harbin with Hamburg, Germany.
E-commerce and omni-channel retailing have a major impact on supply chain and logistics needs, and customers have to make sure their supply chain is equipped to offer maximum flexibility.
As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.
When you consider the rapid evolution of supply chain management over the past two decades the 3PL industry has been a featured piece in an increasingly pixelated mosaic.
Amazon and Walmart vie for last-mile supremacy; Nevada community college establishes logistics program to meet Tesla labor demand; Industrial buyers think outside the box; Consortium establishes new chemical footprint assessment; VMI opportunities abound as shippers look to optimize inventory; study looks at the ghost economy
Port of Hamburg unveils new traffic light system; CEVA Logistics TireCity in Italy demonstrates interest in sector-specific supply chain collaboration; China debuts longest freight rail route in the world; TPP agreement raises concerns about traceability in the seafood supply chain; Africa capital investment heats up; New G6 Alliance rotation features Polish port; Indian 3PL uses containers as mobile logistics classrooms; Intel eyes Asia for IoT ecosystem.
An Enterprise Logistics partnership helps improve companies by delivering customized applications to improve market advantage.
The right 3PL partner can help to even the playing field between SMBs and their larger big box competitors.
Inbound Logistics’ exclusive market research survey on the third-party logistics (3PL) sector reveals new trends and opportunities.
Readers select the third-party logistics providers that provide the best outsourced logistics services.
In the logistics of trade, the relationship between Canada and the United States is both friendly and advantageous on both sides of the border.
Online shopping has vastly changed the competitive nature of the retail market.
Retailers are implementing technology to more accurately forecast demand.
Aftermarket parts providers must take advantage of innovations in the supply chain to remain competitive in today’s global market.
Trans Pacific Partnership nears resolution; Indonesia logistics industry fights new capital requirement regulation; China and Pakistan pave way for new trade corridor; Global ocean container trade shows signs of growth despite enduring supply-demand imbalance; European railroads partner around procurement; China looks to replicate U.S. rail freight model
Inventory management is often difficult and time-consuming for smaller businesses, but the right solution can remove some of the pressure.
Cloud computing, omnichannel management, and big data are the questions. Can your warehouse supply the answers?
The key to any successful relationship is communication. Your logistics network is no different.
New lower-cost commercial systems and equipment are just over the horizon; they will provide an exciting array of inventory control to the logistics and supply chain community.
Predictive modeling and big data help develop efficient shipping solutions to lower shippers’ freight spend and overall supply chain costs.
Today’s supply chain environment is more complex than ever, and it is important for business partners to work together across the value chain with the intent to maximize the benefit to their customers .
To increase fulfillment efficiency and order picking accuracy, eBay Enterprise gives its warehouse a voice.
U.S. beef supply chain participants form partnership to improve sustainability; Manufacturers and retailers fail to adopt best-in-class processes and technology to address global complexities; Online retailers need to rethink how they align their distribution networks; Spot market rates dip seasonally as West Coast volumes catch up; Staples and Syracuse University partner to drive new research and innovation.
Shifting global dynamics and internal business process changes are compelling manufacturers and retailers to challenge the status quo and reinvent their supply chains.
Online and mobile commerce has shifted consumer behavior, as well as how products flow through the supply chain to the end user.
E-commerce excellence and proximity to large population areas are the new drivers behind site selection for fulfillment centers.
Implementing a cycle-counting program makes physical inventory counts a lot less daunting.
With its subscription-based clothing rental model, Gwynnie Bee is tailoring the rules of e-commerce to make fashion fulfillment a perfect fit.
To expand its footprint in the luxury accessories market, Royce Leather indulged in a solution that connects it to new customers and streamlines fulfillment. That’s how Royce rolls.
With the holiday season in full swing, logistics managers must be able to rely on their vendors to perform.
As e-commerce and ominchannel raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform.
Retailers try to head off peak season surprises by beginning their Christmas lists in the spring.
Bad things happen when systems break down. Flights get canceled. Production lines stop. The critical spare parts logistics involved in getting operations running again demand both precision and speed. Here’s how you can become a wizard at critical shipments.
UPS makes major improvements to save Christmas; PANYNJ invests $5.5 billion to streamline port operations
Executives at two leading companies weigh in on supply chain’s value to their organizations.
Using the spot market correctly can reduce backlogs of shipping and keep costs under control.
Treat truck drivers respectfully to build a good reputation with carriers and ensure load coverage.
Plan now to avoid supply chain disruptions from the latest Icelandic volcano eruption; Australia struggles with home delivery challenges; EU and China sign landmark customs agreement.
Shippers desperately seek capacity in the midst of a record shortage.
Tracking carrier performance metrics gives shippers insight into how well trucking companies serve their needs.
Managing transportation strategies requires a team effort — and sometimes a ‘dedicated’ transportation partner.
Freight audit and payment services analyze shipment data to reveal inefficiencies and identify savings opportunities.
Motor carrier safety standards dictated by state courts create confusion. National safety standards are more effective.
DB Schenker tests silent brake blocks; India changes policy for e-commerce foreign investment; Canada opens Customs Self Assessment preferences to U.S. shippers; Global steamship lines raise rates; European ports struggle with congestion and larger ships
Hospitals can cut costs by improving supply chain operations, inventory control, and transportation management.
The Internet of Things can affect supply chain operations by increasing in-transit visibility.
Third-party logistics services evolved to meet shippers' changing transportation, distribution, and warehousing needs.
Online retailers such as Amazon and eBay are expanding their offerings to provide their vendors with logistics support.
When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.
CeMAT 2014 showcases the latest materials handling innovations; Alibaba buys stake in Singapore Post; Paris looks to reduce city speed limits; Canadian rail industry begins phasing out DOT-111 tankers amid crude-by-rail boom; EU and China sign Customs agreement; Chinese food imports continue to grow; Nigeria looks to resurrect defunct national steamship line; Latin America is the world’s fastest growing market for software; Maersk Line voice support for Nicaragua Canal proposal.
Enterprise logistics providers are developing solutions that fuse data elements for insights that enable decisionmaking.
Integrated Logistics Services providers address supply chain challenges facing shippers to improve logistics operations.
Partnerships between four shippers and their 3PLs demonstrate logistics outsourcing strategies.
Readers select the third-party logistics providers that provide the best outsourced logistics services.
A panel of supply chain experts address questions related to ensuring supplier compliance.
SaaS TMS solutions allow shippers, carriers, suppliers, and consignees to conduct business on a single platform.
To better manage freight spend, track key performance indicators and build strong provider partnerships.
Create your WMS RFP with the goal of gaining a deeper understanding of potential suppliers.
Senthil Arumugam, vice president of logistics & inventory management at US LBM Holdings, constructs a sturdy operation.
Avoid common inventory issues: inaccurate inventory counts, costly end-of-year write-offs, and lost inventory.
Managing supply chain partnerships strategically improves their viability and reliability.
Many companies use social media to improve supply chain operations by connecting shippers and service providers.
Bob Kalland digs his job as inventory and logistics manager for Atlas Copco Mining and Rock Excavation.
Clear transportation management strategy and technologies allow companies to deliver superior service at lower cost.
A long-term vision allows a shipper-3PL partnership to make long-lasting improvements.
The number of stockkeeping units has increased considerably. Doing an ABC analysis helps eliminate unneeded inventory.
Analyzing supply chain data allows shippers to improve their logistics operations.
Supply chain partners must work together to maximize the benefit to their customers – and boost their own bottom line.
Supply chain partner collaboration improves supply chain performance, create capabilities, and increase efficiencies.
New Jersey’s salty tale misplaces blame on the Jones Act; UPS unveils new hazmat shipping protocol; Automakers collaborate to map the auto supply chain
Partnering with third-party logistics providers offers shippers numerous advantages for stronger supply chains.
E-commerce retailers choose specialized distribution centers near parcel carrier hubs and transportation infrastructure.
Faced with long lead times and potential production delays, Badcock Furniture and More invested in a cloud-based tool.
Scaling your supply chain can trigger significant adjustments in your partnerships.
Garrick Pohl of Zipments discusses how the company facilitates same-day delivery.
Third-party logistics providers are assuming a less transactional, more consultative role with shippers.
Ensuring supply chain security requires that shippers and logistics providers stay one step ahead of thieves.
George Calvert of Amway explains how the company's supply chain strategy supports its business model.
Many healthcare companies are investigating ways to consolidate and trim expenses in logistics and supply chain.
Shippers protect against supply chain disruptions with physical, analytical, and financial risk mitigation strategies.
An enterprise logistics provider delivers holistic solutions that transform your business.
Knowing your global trading partners can help maintain a smooth flow of goods, while ensuring safety and security.
These five components are key for companies who want to streamline their international supply chain.
Shifting production closer to the U.S. can benefit supply chains, but nearshoring also presents obstacles.
Shippers and trucking brokers must understand the differences among the service levels carriers offer.
When choosing core carriers, evaluate customer service, on-time delivery, company stability, and workforce quality.
Implementing tools and processes that enable better shipment visibility and control of in-transit inventory helps improve vendor partner management.
As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.
Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.
Drive out inefficiencies and boost customer service by aligning with vendors to meet your supply chain goals.
Mixing truckload, less-than-truckload, and rail options allows shippers to create efficient intermodal solutions.
A fourth-party logistics provider (4PL) can help companies set and achieve supply chain improvement goals.
Kimberly-Clark China uses retail analytics tools to manage inventory and avoid stockouts at stores like Walmart.
Business to business (B2B) e-commerce sites must be well planned to increase revenue and support a growing client base.
A new inventory management system by Manhattan Associates nurses Nature's Best's fulfillment operations back to health.
This story examines what customers want in an e-commerce operation and shares fulfillment strategies that merchants use to keep those customers happy.
Monitoring contracts, delivery commitments, and contingency plans helps online retailers keep their supply chains running smoothly, writes John Haber of Spend Management Experts.
Danny Monson of States Logistics Services Inc. offers tips to help shippers confirm a logistics service provider is financially stable before signing a logistics service contract.
Finding a third-party logistics (3PL) provider you can count on requires due diligence into performance history and resources, writes Kyle tGholston of Conexus.
E-commerce presents retailers with challenges and opportunities; Food regulation top of mind for 3PLs and shippers; Daktronics’ lean machine keeps production at home; Nike partners with Bluesign Technologies to facilitate sustainable sourcing program among supply chain partners.
Online retailers seeking new sites for DCs and warehouses need the transportation infrastructure to support a constant, rapid-fire flow of shipments – plus a capable workforce, affordable utilities, and business incentives to help them get the most from their investment.
Using an advanced logistics simulation tool to analyze system performance and lifecycle cost can help logisticians negotiate better performance-based logistics contracts, writes Justin Woulfe of WPI Services.
When negotiating logistics service provider contracts, shippers should ensure they are clear on payment terms and special conditions.
An ounce of prevention is worth a pound of cure. Conduct a financial checkup of your potential 3PL partners before you sign the contract.
A warehouse control system that integrates voice-directed picking technology, a high-speed sortation system, and scanning technology streamlined party goods supplier Oriental Trading Company’s picking, packing, and shipping operations.
A well-oiled trading partner network allows one-to-many and many-to-many partners to collaborate and communicate using a single source of truth garnered from real-time information, writes Christopher P. Mazza of IAS.
Retailers and shippers need to find ways to meet consumers’ changing demand for home delivery services, while maintaining adequate margins and finding new avenues for continued growth, writes Foster Finley of AlixPartners.
Continuous e-commerce growth has prompted an increasing number of retailers to use third-party logistics (3PL) providers for handling their direct-to-consumer fulfillment. Jeffrey B. Graves of Sedlak Management Consultants explains that for retail logistics executives, assessing 3PL capabilities that best fit their company’s requirements can be a challenge, yet critical for optimum return on investment (ROI)
As manufacturers strive to strike the perfect balance between parts delivered and parts consumed in production, technology innovations allow logistics providers to ensure companies receive only the parts they need when they need them, writes John Paugh of Carter Logistics.
Velocity is more important than price for some consumers, perhaps giving some retailers another component to consider as they compete, writes Publisher Keith Biondo.
Savvy distribution and supply chain managers should be looking at sortation and its related disciplines as a means of addressing problems and achieving savings, writes Jay Moris of Invata Intralogistics.
Strong forecasting, careful vendor management, solid partnerships with carriers and optimized use of labor and equipment all help retailers manage the year-end holiday rush.
The value of third-party logistics (3PL) provider partnerships grows infinitely greater when shippers take a long-term approach that focuses on sustainable gains rather than short-term savings.
By identifying the value-adds that brand and retail shippers want, logistics providers can position their offerings to bring millions in benefits to their customers and make the relationship stick, writes Greg White of Blue Ridge.
If shippers use their third-party logistics partners for more than brokerage—not just as tactical providers, but as strategic partners—a whole new world of logistics excellence and accomplishments could open up, writes Inbound Logistics Publisher Keith Biondo.
Increasingly, 3PLs and shippers are working much more collaboratively, often sharing pains and gains, writes Editor Felecia Stratton.
Brian Hancock, president, North America for Martin-Brower, discusses the unique supply chain and distribution operations supporting the McDonald’s restaurant chain.
Many companies, including Kimberly-Clark, Ebro, and USG Corporation, are moving beyond the traditional, transactional shipper-3PL relationship to form collaborative partnerships focused on mutual gain.
Inbound Logistics’ eighth-annual 3PL market research report demonstrates how 3PLs and shippers are connecting to confront existing challenges and capitalize on new opportunities.
Getting your money’s worth from third-party logistics (3PL) service providers requires willingness to commit to key relationships, according to these tips from supply chain consultant Valerie Bonebrake, Tompkins International.
Third-party logistics (3PL) providers offer shippers a variety of beneficial supply chain services, writes Dan Lockwood of Unishippers Global.
Small companies face challenges in meeting the rules set out in vendor requirements manuals. Best practices help them comply with retailers’ supplier requirements successfully.
New e-commerce sites like Groupon and LivingSocial can bring huge sales volume in a very short period of time by reaching a targeted audience with appealing offers. Tod Yazdi of TAGGlogistics explains how shippers can work with fulfillment partners to make the most of this new opportunity.
When baseball cap maker New Era’s business growth hit critical mass, it realigned its distribution operations, fusing Menlo Worldwide Logistics’ outsourced solutions with its global supply chain.
Deploying a warehouse management system (WMS) on a software-as-a-service (SaaS) basis allowed online retailer PetFlow.com to manage its own fulfillment operations without a large capital investment.
Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.
UPS My Choice, a new direct-to-home delivery service, turns consumers into inbound logistics practitioners.
Shippers, carriers, and small intermediaries that rely on third-party logistics (3PL) service providers to manage non-core logistics and supply functions, access capacity, and tap technology capabilities must review 3PL performance periodically to ensure quality service.
Tomato canner Red Gold achieves 99-percent inventory accuracy with QuikTrac data collection software from Integrated Barcoding Systems.
Most logistics outsourcers today use an RFQ to select their 3PLs. But that model is outdated and ineffective. A handful of forward-thinking shippers and logistics providers are instead embracing a collaborative outsourcing method, with powerful results.
The new world of supply chain management requires that carriers and shippers both understand and respect the economics of the industry.
Inbound Logistics Publisher Keith Biondo cites real-world cases of supply chain gains, including Del Monte Foods, Coca-Cola Bottling Company, and National Starch.
Effectively managing your freight forwarders helps improve supply chain compliance.
Natural pet food manufacturer WellPet partnered with Aspen Logistics and Kane is Able to improve its supply chain and warehousing operations.
Wherever you went, attendees at the 2010 CSCMP Annual Conference were talking supply chain risk, volatility, disruption, and visibility.
A Direct-to-Store Delivery (DSD) delivery model helps consumer goods manufacturers gain speed and increase inventory turns.
Dannon's network design provides flexibility and speed to serve customers quickly, reduces transport time and costs, and delivers on the company's sustainability initiatives, while ensuring product freshness.
Duane Sizemore of Total Logistic Control discusses how companies can build better relationships with third-party logistics providers through measurement, monitoring, and rewards.
Robert Russo of Port Jersey Logistics explains how to choose the best third-party logistics provider for your company.
Chandler Hall of BravoSolution explains how to reduce the frequency and severity of disruptions by fostering collaborative relationships with your suppliers.
Faced with challenges such as a capacity shortage and lack of qualified drivers, companies that ship product by truck are learning that working collaboratively with carriers can benefit both parties.
Small and mid-sized manufacturers lack the scale to ship in full truckloads, creating thousands of separate, inefficient lines of supply—all moving to the same mass retailers. Collaborative distribution reduces the number of trucks on the road and cuts distribution costs.
Shippers shouldn't assume all on-time performance is created equal. Make sure every dollar you spend counts by choosing carriers who provide honest, accurate metrics, and foster innovation to improve your business.
A failure to communicate is the primary reason that 3PL relationships fall apart, according to Inbound Logistics' annual third-party logistics survey.
ProFlowers' time- and temperature-sensitive shipments create plenty of challenges for John Kuehn, senior vice president of supply chain operations. Here's how he nips problems in the bud.
Inbound Logistics' exclusive market research compiles shipper and 3PL input to illustrate the outsourcing sector's rapidly changing dynamics.
Shippers and service providers discuss their experience building a strong working relationship.
To be successful, a close relationship between third-party logistics providers and their shipper customers requires a great deal of communication.
Vested outsourcing yields innovative logistics relationships that deliver results, writes Kate Vitasek of the University of Tennessee's Center for Executive Education.
LeanLogistics' Chris Timmer explains how collaborating with trading partners, aided by an on-demand transportation management system, helps increase supply chain efficiencies.
Sharing key information with all parties can lead to decreased waste, increased orders, and new business, writes J. Kenneth Hazen, CTSI-Global.
Third-party logistics providers can provide capacity, expertise, technology, and buying power. Chip Smith, president of CS Advisory Group, discusses how to ensure you're getting the most from your 3PL.
Online haberdasher Bonobos relies on its third-party fulfillment partner, Quiet Logistics, which operates warehousing facilities with Kiva's robotics materials handling solution.
Back in 2014, I wrote a column extolling the benefits of a lean and agile supply chain, also known as a hybrid strategy. Depending on your product or service, your supply chain may tilt more one way or the other, or it might be segmented but still exhibit characteristics of both. For example, if you sell commodities, you would focus more on efficiency. If you were in fashion, you’d tend to be more responsive.
Whether online or in-store, customers expect an immediate and frictionless shopping experience, thanks to Amazon. To compete, you must level the playing field with experiences that keep customers coming back to your branded e-commerce site.
Rowenta's sustainable product design, massive global inventory stock, rapid delivery of repair parts, and 3D printing technology combine to drive supply chain operations supporting an incredible commitment to customer service.
New supply chain services and solutions in 2022.
During a period of rapid growth, online grill retailer BBQGrills.com reduced damaged freight claims by more than 75% and lowered shipping costs by working with a logistics services provider for country-wide less-than-truckload services.
The past year has opened the door to many risks and response strategies that supply chain leaders must keep top of mind when making critical inventory, demand, logistics, and pricing decisions.
In an episode of the Inbound Logistics podcast, Marty Wadle and Paul Jensen of Ruan describe what makes a logistics partnership thrive. Ruan offers an integrated solution that it believes removes waste and duplication and creates a stronger relationship with the customer. Wadle and Jensen explain the benefits of when a logistics provider is an integral part of their customer’s enterprise with goals and objectives that are fundamentally aligned.
Record retail sales, including a growing share of online purchases (see chart), mean that more returns than ever are flooding warehouses. U.S. holiday retail sales were up 8.5% compared to 2020, says data from Mastercard, and 66% of consumers will likely return at least one gift. At 18%, the e-commerce return rate is almost twice as high as retail returns overall.
While expedited shipping options are typically more expensive than standard freight services, they offer numerous benefits to organizations when sending and picking up cargo. Here are some of the major advantages.
New supply chain services and solutions in 2022.
The continued demand and expectation for last-mile delivery will require new solutions to optimize a strained supply chain.
RedStone understands that cost savings are just a part of each client relationship; a 3PL must provide more if the relationship is to withstand the demands of an ever-changing supply chain.
Holman Logistics provided its client with Extraordinary Service resulting in seamless execution for a warehouse move done in record time.
16 sound procurement lessons you can tune into moving forward.
From human-grade pet food to dog treats made with insect protein, here's what's trending in the pet product supply chain.
Sustainability is more important than ever for fashion supply chains. The biggest shift has been the number of products labeled "recycled" or "containing recycled materials."
The pandemic and shift to home dining and takeout changed the recipe for the food supply chain. Here’s how food companies are addressing new challenges.
Here’s what you can expect from this year’s peak season and what you can do to avoid issues during this time.
From e-commerce fulfillment strategies to warehouse layout to inventory approaches, here are the supply chain moves that translate to significant customer experience improvements, from the supplier’s customer to the end consumer.
Advanced Drainage Systems (ADS), a leading provider of water management solutions products, needed to expand its distribution footprint to meet demand. Here’s how DHL Supply Chain helped ADS amid a building boom.
Recommerce is a fast-growing service focused on reselling problem inventory to extract value from existing products and reduce the environmental impact of manufacturing and transportation.
E-commerce sales will keep growing during the 2021 holiday peak season as consumers continue to buy online across all categories.
Google's two new supply chain management solutions—Supply Chain Twin and Supply Chain Pulse—provide a powerful business tool for small and mid-size enterprises.
Analytics from DAT iQ take the uncertainty out of every step of the RFP process.
With pet adoptions soaring and consumer demand growing, makers of canine products increase production capacity and sniff out new delivery channels.
It’s never too soon for retailers to start planning for the critical elements of the transaction process to ensure a successful holiday season and to avoid disruptions. Here are three items that should be on every online retailer’s holiday checklist.
Supply chain leaders answer this month's Good Question, discussing whether brick-and-mortar retail can make a comeback.
Supply chain leaders share their insight on the secret to a successful shipper/3PL partnership.
As e-commerce demand builds, online-only and omnichannel retailers alike lay the foundation for new partnerships and processes to keep pace, brick by brick.
Tax, energy, and land incentives can turn a good location into a great one. Here's what companies and the logistics providers who serve them need to consider as they explore locating, relocating, or expanding their businesses.
Both physical and online retailers who maintain their own supply chain channels need to recognize their ability to control inventory levels by manipulating price.
What companies need to do to streamline logistics operations and implement best practices so they will have the right inventory at the right location.
Whether you're pushed over the edge by the pandemic, labor shortages, supply scarcity, or the surprise consumption explosion, the question is the same: Who has your back?
Shippers trust their third-party logistics partners to be there through thick and thin.
These third-party logistics providers have your back, earning shippers’ votes with their consistency and customer service.
Our 16th annual 3PL market research report reveals the current state of the union between shippers and their logistics service partners.
When your enterprise faces supply chain and logistics challenges, these partners won't let you fall. In alphabetical order, here are the 100 third-party logistics providers deemed best of the best by Inbound Logistics editors.
Pre-rating inbound shipments based upon purchase order information leads to too many required corrections and an improper month-end accrual. Here's how you can lower your inbound freight costs and improve your accounting.
These five actions will help you meet retailers’ expectations and standards, from packaging and appointment scheduling to advanced ship notifications.
Amazon is testing a premium service where shoppers can have their orders assembled upon arrival, as online furniture and houseware sales soar and shoppers make more big-ticket purchases online.
A look at the latest supply chain technologies, products, services, and transportation solutions.
Yard management systems (YMS) streamline operations by managing shipments from the yard gate to the dock. Find out how to transform your yard into a source of efficiency and use this short list of leading providers to start your search for the right solution.
As e-commerce continues to dominate the retail landscape, many logistics services providers are evolving their solutions to meet this new demand. One example is LEGACY Supply Chain, a third-party logistics provider focused on e-commerce fulfillment in the United States and Canada.
From providing seamless technology integrations to tailoring transportation networks, 3PLs reinforce supply chains of all shapes and sizes.
Stord, a cloud supply chain services provider for retail and e-commerce brands, raised a $65 million Series C round led by venture capital firm Bond, bringing its total capital raised in the past six months to $100 million.
While the grocery and home improvement sectors benefited from changes in consumer behavior during the pandemic, apparel and department stores struggled. Consequently, the following new rules will come into play for retailers in 2021.
Take a look at what's trending in the personal care products and cosmetics supply chain.
Reverse logistics can be an opportunity for retailers and CPGs with the right approach.
A niche pet food company thrives during the COVID-19 pandemic thanks to a long-standing partnership with its third-party logistics provider.
By leveraging DDC FPO's expansive range of programming languages and skill levels, carriers can offer a consistent experience regardless of each shipper’s individual IT investment.
The growth of digital commerce is relentless, and the only way 3PLs can stay ahead is to adapt to market-driven needs to strengthen customers’ supply chains.
From preparing for e-commerce growth to auditing cybersecurity practices, supply chain leaders share the adjustments they'd make at the start of 2020 knowing what they know now.
Buddha Brands partners with TrueCommerce to achieve full integration between its EDI and ERP solutions.
With the pandemic forcing companies to embrace a new normal, many are reimagining their supply chains and turning to third-party logistics (3PL) providers for guidance. Here’s how to get the most out of your 3PL relationship.
The acquisition triples Taylored’s footprint in key areas, totaling more than 4.1 million square feet of distribution space.
C3 Solutions prepared to shift all users from their Adobe Flash product version to a brand new HTML5 platform, a comprehensive project with a firm and non-negotiable deadline
The pandemic continues to boost sales for home improvement retailers as consumers spend much of their time at home. Total retail sales in the category were up 11% in July 2020 year over year according to the Department of Commerce.
Ruan believes in developing strong partnerships by understanding our customers’ stories and continuing to improve our service as their needs evolve. And the best way to know if we are achieving that goal is to ask them.
Consumers now make 58% of their purchases online since COVID-19 began compared to just 32% before the pandemic, and many will spend more for expedited shipping, a new survey says.
From mall grocery stores and athleisure sales to data-sharing with blockchain, this is what's trending in the retail supply chain.
Packaging is one of the important processes within e-commerce fulfillment. Working with a 3PL such as DHL Supply Chain can help you develop packaging that improves sustainability, lowers costs, and delivers the desired customer experience.
From new hires to customer expectations, here's what's in store for shippers this holiday season.
In a post-COVID supply environment, now is the time to revolutionize by taking the best of both worlds and consolidating them into a new approach moving forward: partner-centric procurement.
Order volumes increased by 81% for third-party logistics (3PL) providers supporting e-commerce since the lockdown began, according to data from 3PL Central's customer base. These are the highest order volumes per 3PL ever, on par with Black Friday in 2019.
COVID-19 radically changed the workplace and how supply chains operate. Shippers that scale their technical infrastructure, put the customer first, and improve the remote working environment will thrive.
Consumers are screaming for ice cream, and retailers are refining their e-commerce tactics for this frozen treat. Take a look at some ice cream supply chain trends.
Booming e-commerce and online grocery sales during the pandemic increased the demand for cold storage warehousing space in North America, but developers are not building fast enough to meet demand.
Here are three ways retailers can ensure e-commerce capabilities run efficiently by focusing on trading partner collaboration.
To better prepare your company for the journey ahead, here are five actions to position your supply chain for the impact of market volatility.
Can third-party logistics (3PL) providers bring chaos to order? Or order to chaos? For starters, they can help you wrangle and bring some order to the current COVID-caused confusion in your logistics process.
When supply chain and logistics trouble brews, shippers summon third-party logistics (3PL) providers for their expertise, technology, and dedication to customer service.
When shippers send out distress signals, 3PLs answer the call. The providers that earned a 2020 Readers' Choice Top 10 3PL Excellence Award are among the most responsive and respected in the industry.
Inbound Logistics' newest exclusive 3PL market research provides a snapshot of how the world appears to shippers and their logistics service providers.
Product Spotlight: Take a look at the latest supply chain labeling solutions, including barcode scanners, printers, software, and inventory management tools.
While 43% of retailers say they're taking aggressive action to mitigate the effects of COVID-19, 38% are taking only some action, and 19% are taking a wait-and-see approach. Retailers should take aggressive action to address these five issues to mitigate the effects of COVID-19.
Read about the latest supply chain updates in the pet industry as COVID-19 continues to affect the way consumers shop online, people choosing to foster cats and dogs, and what they're buying for their pets.
Shippers can take these five operations-focused actions to build resilience and pave the way for success as they shift into the "operate" phase of the COVID-19 crisis—not only to efficiently operate in this new business environment, but also to prepare for the next phases of the crisis.
When it comes to logistics, the speed and convenience of e-commerce has led to changing expectations in the business-to-consumer sector. Meeting these expectations requires hitting an exact sequence of strict targets.
As retailers compete for the perfect delivery experience and consumers continue to pay premiums for speed and reliability, last-mile delivery is key for growth and profitability.
E-commerce growth and warehouse labor shortages create the perfect storm for online retailers. Undaunted, companies face these challenges with ongoing technology, equipment, and warehouse space innovations.
Growing demand for low-cost services and a rapidly expanding e-commerce sector will boost the market valuation of third-party logistics (3PL) to $1.8 trillion by 2026.
Almost all last-mile delivery drivers say they would be more effective if their maps were more accurate—this includes better meeting delivery windows and fewer parking tickets.
Logistics providers, retailers, and other global movers are using technologies and innovative business models to drive the supply chain efficiency and meet tomorrow's package volume demand, according to Deloitte. These are the three key pillars that will likely underpin the next-generation supply chain.
How do supply chain disruptions like COVID-19 impact the final mile, and how can retailers adjust their strategy? Some solutions include contactless delivery, offering accessible pickup points, and easing capacity constraints.
E-commerce revenue in 2020 will reach $3.52 trillion—this explosion is forcing retailers to find faster and more convenient modes to reach the final mile.
As eCommerce continues to increase globally, shippers have to navigate customs to support their omnichannel strategy.
Take a look at the top ten Inbound Logistics articles that got readers buzzing in 2019.
This story looks at elements that produce excellent customer service and at some of the technology tools companies use to help them deliver excellent service to their customers.
This story looks at the logistics of managing good through the reverse logistics and liquidation process. The goal is to recover as much value as possible from returned or unsold goods, and to keep product out of landfills.
Readers reveal the words and phrases that will have supply chain managers talking in 2020.
Tire manufacturer Michelin is a shipper with a massive global footprint and complex demands. With headquarters in Clermont-Ferrand, France, Michelin operates 121 production facilities in 17 countries; those facilities produced approximately 190 million tires in 2017. With a presence in 170 countries, distributing products across the globe is a challenging and sophisticated operation.
Readers share what you should look for to find an optimal logistics partner.
A 3PL partner that is aligned on purpose, value, strategy, and culture can provide far more value than what is seen in a transportation budget variance report.
Consumers have become accustomed to extremely quick delivery and, as more retailers offer fast, free shipping options, logistics companies will need to adapt to the ever-increasing delivery pressures that align to evolving consumer expectations and preferences.
At the heart of St. Louis’ strategy to advance as a global trade hub is a focus on collaboration to strengthen and promote the region’s already robust freight network.
In an effort to stay ahead of industry trends, Ocean Spray jumped at the chance to partner with Uber Freight for more efficient transportation.
In a retail environment focused on customer experience and convenience, subscription commerce (subcom) companies are maintaining a foothold.
While 3PLs and retailers have many options to compete in an Amazon world, inaction is not one of them. Amazon plans to invest an incremental $800 million in the second quarter alone to bring standard one-day shipping to Prime customers.
The last mile is often the most challenging, costly, and technologically deficient portion of the delivery process. But as more and more consumers use e-commerce to order and ship everything from medicine to artwork, the shipping and logistics sector has to move to making last mile a strength and not a setback.
Companies that manufacture, sell, and deliver an increasing number of e-commerce oversize goods face a unique set of challenges when delivering to homes. Delivery teams not only need access to home interiors for set-up, they must also communicate in real-time with recipients so they’re home when orders are delivered. What’s more, they need far more customer service skills than the typical delivery driver.
Maturing systems, implementation expertise, and newly enacted tax incentives bode well for significant leaps in supply chain efficiency. Here’s why 2018 will be the year for technology ROI.
E-commerce is booming and everyone wants a piece of the pie, including Dubai .
In September 2017, Amazon announced plans to open another headquarters in North America. Called "HQ2," the facility will cost at least $5 billion to construct. Locations are going the extra mile to win the bid for HQ2.
When Jel Sert needed to improve on the half-pallets it was using to deliver product displays for in-store promotions, CHEP developed a better solution.
Approximately one-third of leading U.S. e-commerce retailers are planning to enter the German market in the next four years, according to a recent study.
This story looks at some of the trends and challenges associated with e-commerce today, and strategies for dealing with those challenges, through the eyes of one small retailer, one medium-sized and one large.
Challenge yourselves to go beyond a great product and deliver an outstanding brand experience for your customers when they open your package for the first time.
The retail industry's international expansion slowed a bit in 2016 from its strong pace of a year earlier as retailers adjusted to e-commerce and shifting exchange rates, according to CBRE Group Inc.’s international retail expansion study.
Click and collect has become a key component of retailers' overall e-commerce strategy. Nearly one third of shoppers purchased products online and subsequently picked them up at a store during the 2016 holiday season.
Slotting – determining the locations of your SKUs in your warehouse – used to be an easy concept. But in the new world of warehousing focusing exclusively to a large degree on e-commerce sales, this is no longer simple.
E-commerce grocery delivery is seeing massive growth, and is expected to continue to shake up the traditional grocery industry as online grocery sales are forecasted to account for as much as 20% of all grocery sales by 2025.
In today’s returns economy, retailers need to be able to separate the “good” return from the preventable one. To get better data on returns, here are three steps they can take.
To compete in today’s environment, small to medium players need to offer competitive supply chain and delivery services.
UPS and Sealed Air’s new center will help solve e-commerce retailers’ packaging and shipping challenges.
Inbound Logistics’ exclusive market research survey on the third-party logistics (3PL) sector reveals new trends and opportunities.
Labor shortages exacerbate supply chain issues, creating a perfect storm for disruption. Here’s why it’s happening and what to do about it.
From resource planning and transportation management to analytics, these top GTM companies can help take some of the stress out of managing your global supply chain.
Small and mid-sized manufacturers and retailers are killing it in the middle and final miles.
From high fashion brands forgoing fur to surging jewelry sales, here's the latest on the luxury goods vertical segment.
Moving freight in 2022 can be a tricky business. Not only are ongoing supply chain slowdowns generating opportunities for cargo thieves, but in today’s day and age, increased reliance on technology brings a whole new set of vulnerabilities with it.
Michael Shaughnessy, senior vice president of supply chain with seasonal home décor retailer Balsam Brands, cultivates strong relationships with carriers and uses his 23-year military background to master timing and movement.
Take a look at what's trending in the consumer packaged goods supply chain.
As the pandemic continues to impact supply chains, retailers go shopping for third-party logistics providers to gain end-to-end control.
OVOL USA’s needed a transportation management system (TMS) that would meet the unique needs of all the company’s divisions and was relatively straightforward to implement and use. By partnering with ShippersEdge, he found a system that met both goals.
Transportation management has become increasingly complex and challenging. To help Inbound Logistics asked the experts to share their best advice.
By thinking creatively and embracing new solutions, third-party logistics providers support shippers through demand surges, labor shortages, cost increases, and capacity constraints.
Four tips to improve reverse logistics process.
More than a year and a half into the pandemic, today’s logistics logjams are not expected to end anytime soon. That's why it's imperative brands today fortify their supply chains to best navigate the current environment and prepare for what unexpected challenges may lie ahead to limit future disruptions.
The expedited sector of the transportation realm brings value, capacity, service and yes, can reduce your transportation cost when used effectively.
Automation, when correctly applied, should have two benefits: performing tasks with fewer people, and increasing the value of (remaining) employee tasks.
Companies that had robust sustainability programs in place before 2020 learned that supply chain resiliency was an inevitable side effect of those initiatives. Here’s how sustainability supports resiliency.
The latest supply chain sustainability efforts, good works, mergers and acquisitions, new hires, and more.
Partnering with Elenteny Imports enabled BREA Wine Co. to become “super-efficient” on the compliance side, accelerating distribution.
Supply chain leaders must balance efficiency and cost, with inventory management strategies that incorporate the Lean efficiencies of Just-in-Time with the higher inventory levels of Just-in-Case.
Proper logistics management can be one of the most critical aspects of a successful IT asset disposition (ITAD) program.
The global warehouse automation market continues to grow, largely driven by e-commerce retailers that sell groceries and general merchandise, such as JD.com, Amazon, and Target.
Chief executive officer Arch Thomason basks in a mentor list 33 names long, lean principles, and a team of smart people to keep Sunland Logistics Solutions shining bright and set customers up for success.
The latest supply chain sustainability efforts, good works, mergers and acquisitions, new hires, and more.
Whether its raw materials or popular holiday products a primary objective is to get goods to your customers exactly when and where they need it. Here are 10 tips for managing inbound transportation.
With consumer confidence increasing and economies opening, goods are moving through North American ports at an unprecedented rate.
By focusing on supply-side accuracy and timeliness in your supply chain, you can not only cut down on unnecessary excess inventory and outages, but also plan and meet demand more precisely in this volatile environment.
Workplace re-openings bring a host of new challenges to e-commerce retailers, including shifting from home to office delivery, predicting product mixes, and dealing with warehouse issues.
What can a great logistics operation do for a company in this economy? Lots more than move boxes around, as it turns out. Dollar Tree's logistics team serves as a great example.
Inbound Logistics' annual report on the state of the trucking market, based on surveys of motor carriers and shippers.
Selected by Inbound Logistics’ editors, the 2021 Top 100 Truckers list honors reliable carriers that steer shippers in the right direction. The list serves as a comprehensive guide for shippers seeking reliable and cost-effective solutions.
Julie Colona, Director, Forwarding Solutions and NVOCC at UniGroup, discusses why shippers might need a special commodities carrier, what to look for in a carrier, and how the business is evolving.
Our "new normal" global consumption reality won't be ending soon. It's not just e-commerce—other factors augment long-term stress on your ability to marshal supplies and source transport to serve customers.
Small companies take big steps to navigate supply chain challenges.
DHL Supply Chain and Locus Robotics helped Brooks Running meet consumer demand during the pandemic.
When yogurt maker Noosa needed to sleeve bottles of drinkable yogurt while maintaining their temperatures, Verst provided solutions to make sure processes went smoothly.
From LTL and dedicated route service to seasonal and year-round storage, 3PLs need to be well-versed in the space to meet the specialized needs of agricultural companies.
Now’s the time to find ways to increase interoperability between business partners, control and make sense of your data, and uplevel traditional, manual processes for faster and more intentional outcomes.
Manufacturing's traditional selling processes are broken. Our next chapter requires a savvy digital approach backed by a deep understanding of buyer expectations.
Add capacity constraints, severe weather, and cyberattacks into the already complex equation of moving chemicals. These logistics providers are combining expertise and dedication and coming up with the winning formula.
Instead of using carriers to ship all its online orders, Target is building its own team of dedicated delivery personnel to get packages to customers' doors even faster
From switching to energy-efficient lighting to installing solar panels, here are some tips to help you build a greener warehouse.
Warehouse employment has reached new highs as e-commerce sales are higher than any previous point in time. Businesses may need to increase salaries by as much as 3.5% to compete for talent for such high-demand roles.
Your customer experience represents the primary touchpoint between your revenue and customers, so the experience you offer can make all the difference between short-lived success and true market longevity.
Artificial intelligence spending shows no signs of slowing. Decision-makers should consider the following factors in their digitization strategy.
Inbound Logistics’ 2021 Top 100 Logistics IT Providers guide shines a light on the brightest and most innovative logistics technology providers.
Technology innovations help supply chain professionals access the qualities that can help them compete in a changed world: safety, visibility, flexibility, efficiency, and sustainability.
With an expanding customer base and recent surge in volume, a CPG company turned to Hub Group to construct a dynamic solution. The 3PL streamlined the company’s handling process while increasing service levels.
Global trade management solutions became even more important when supply chains were disrupted with the pandemic. By connecting sourcing and logistics, GTM systems help make global trade transparent, efficient, and cost-effective.
Read the latest good works, sustainability efforts, mergers and acquisitions, new hires, and sealed deals happening in the supply chain.
With the explosion of e-commerce delivery demands and shifts in supply chain practices, visibility is more important than ever. Here are 10 tips to help you optimize your business.
Understanding these seven key differences between shipping full truckload (FTL) and less than truckload (LTL) allows shippers to achieve the best possible results and support planning.
The pandemic is testing shipper-carrier partnerships in new and different ways. Here’s what transportation partners are doing to reconnect and keep their relationships healthy for the long haul.
By working as partners, third-party logistics providers and shippers take on today's warehousing challenges.
Using reverse logistics strategies, shippers can recoup maximum value on a product when the first sale doesn't work out.
When a company's employee roster includes 100 workers but the products are sold in one dozen countries, accurate sales and inventory data is critical. Business intelligence solutions, however, have traditionally exceeded the budgets of small to mid-sized companies.
"Inbound logistics" doesn't sound odd now. But in 1980, it was counterculture. Today, many call this approach supply chain management or the demand-driven enterprise. No matter what you call it, the benefits and value are clear.
These three winning projects exemplify ID Logistics' mission to continually drive process improvements and boost service levels.
If you deliver poor customer service, you’ll lose business. But you can turn things around with a serious commitment to meaningful change and work across your entire enterprise.
Digitally mature retailers better reacted to COVID-19 disruptions, finds a study by technology company Incisiv. Based on performance along the customer journey, the study names the top North American apparel retailers in digital maturity.
Here are some key strategies for improving your supply chain in the current environment, as well as preparing to adapt to the uncertainties ahead.
The holiday retail season will play out in one of two ways sales-wise, both of which are lower than prior years. The gift that keeps on giving? E-commerce sales.
With more consumers expecting to find, buy, and receive products wherever and however they desire, the need for retailers to optimize and elevate their supply chain capabilities is imperative for maintaining sales and brand loyalty.
LEO satellites will enable e-commerce companies to take orders from everywhere and anywhere, allowing all countries, developed or not, to share what we take for granted.
These companies are concocting innovative e-commerce solutions as alcohol sales flow online.
From new hires to customer expectations, here's what's in store for shippers this holiday season.
Shippers look for truckers and partners that can shift gears quickly and provide dependable performance. Here are the strategies the best trucking companies use to meet—and even exceed—shippers’ expectations.
COVID-19 created a whole new world of retail, with more online orders, increased transparency, and a focus on scalable redundancy. Retailers that meet these three goals may have a joyful holiday season after all.
Read the latest good works, sustainability efforts, mergers and acquisitions, new hires, and sealed deals happening in the supply chain.
Selected by Inbound Logistics’ editors, the annual Top 100 Truckers directory is a comprehensive guide that matches you with carriers that will drive your company in the right direction.
Agile and innovative retailers transformed their operations during COVID-19. Will their new fulfillment options and increased digitization go out of style as stores reopen, or will they become retail staples?
To improve their supply chain resilience for future disruption, retailers must invest in flexibility, visibility, and automation
Kansas City, which offers an appealing central location and established "inland port," provides a blueprint for distribution hotspots.
Staying engaged with your customers, providing solutions to their new demands, and not losing sight of your business goals can help improve your business during uncertain times.
As e-commerce demand grew, retailers went from using small, existing distribution centers to opening entire fulfillment centers to combining omnichannel facilities. Paul A. Myerson discusses the advantages.
Bolstered by a new trade deal, the longstanding partnership between Canada and the United States thrives during the COVID-19 pandemic, providing ample opportunity for companies that offer cross-border solutions.
Thomas Griffin, president with DLS Worldwide, discusses how finding the right 3PL partner is more important than ever in the transportation sector as companies recover from COVID-19.
The top 100 third-party logistics providers of 2020 as chosen by Inbound Logistics' editors.
As the coronavirus continues to disrupt global supply chains, Gartner developed three scenarios to help chief supply chain officers (CSCOs) prepare for recovery and make preemptive decisions to set up their organizations for success.
While it’s easy to pass off returns as primarily an e-commerce or retail issue, the fact is it’s a challenge all distributors face.
Extreme Networks’ acquisition spree provided the perfect reason to overhaul its supply chain practices and processes.
While the speed with which the supply chain was disrupted by the coronavirus pandemic put supply chain weaknesses on display, it has also shined a light on where we need to strengthen our capabilities to mitigate future disruptions. Here are some areas the supply chain must address moving forward:
Rather than wait for the next man-caused disruption or pandemic, smart business managers are extracting knowledge from a forensic investigation of their operations based on COVID-19 stress and kicking bad practices to the curb.
Leadership profile of Juliann Larimer, CEO of Peak-Ryzex
Increasing visibility, flexibility, and accuracy, these technological tools enable 3PLs to more effectively move, store, and fulfill shippers’ orders—even during supply chain disruptions.
Inbound Logistics publisher Keith Biondo discusses whether e-commerce shipment enforcement will ensure that China complies with Phase 1 of the U.S.-China trade deal signed in January 2020.
Using containerization in place of the traditional roll-on roll-off, or Ro-Ro, transport style has many advantages to the driver, the automotive supplier and the consumer.
Supply chain professionals working in small and mid-sized businesses often operate with little margin for error. Taking calculated, thoughtful risks can pay off.
Here’s how to integrate demand and supply initiatives and techniques into your procurement strategies.
General Patton would survey the e-commerce battlefield where Walmart competes and conduct a threat assessment of every major competitor, especially Amazon.
When consumers are ravenous for a trendy food or beverage, whether an unexpected, one-time jump or a seasonal occurrence, supply chain professionals can meet demand and boost sales by leveraging analytics to more accurately forecast demand shifts and working closely with business partners to expand capacity.
The hot supply chain words or phrases for the coming year and the concepts behind them.
As a result of recent trends in customer preferences, demand for printing and writing paper continues to drop. Over the past decade, production of printing and writing papers has declined by 6% annually.
Where the e-commerce boom intersects with urban centers, logisticians get street—and space—smart.
A look back at the scary supply chain that was Halloween 2019.
New research from market intelligence firm Interact Analysis finds that, during the past few years, the warehouse automation market has seen double-digit growth rates driven in part by the rise of e-commerce and omni-channel retail. Here's what you need to know.
What do you do when trucking capacity shifts? Keep your spend in check and your partnerships tight.
Supply chain efficiencies can support brand strategies in key ways.
The world’s leading provider of receipt and innovative label solutions turned to GlobalTranz to create visibility, enhance communications, and fully merge acquired businesses.
Best Buy made its list and checked it twice, and it's ready to take on the holiday season with a new and improved supply chain.
With heightened consumer demand for rapid delivery showing no sign of slowing, companies and their transportation partners are under immense pressure to produce an unprecedented amount of consumer goods, while at the same time deliver positive shopping experiences.
Germany and Austria retailers display a balanced market of omnichannel practices.
Kingston Technology’s HyperX division partnered with Logility to improve its supply chain visibility and demand, inventory and replenishment planning practices.
Milestone’s Mobile Warehousing & Storage (MW&S) solution enables a manufacturer to create an efficient distribution process with timely deliveries as drivers did not have to wait for each other and transfer loads between trailers.
Without an in-house delivery option, enterprises are often held back if they rely on external providers. Even if the third party helps them increase their sales volumes, they can end up being order rich but money and data poor. To provide an answer to these questions, enterprises need a platform that allows them to manage an in-house delivery service, while flexibly deploying third-party solutions as needed.
Online retailers are winning in the market with all types of consumers, even in manufacturing industrial products.
The trends affecting supply chains require an agile approach
A direct, automated EDI connection between its ERP system and retail partners gives eyebobs 20/20 visibility to its omnichannel orders.
The trends affecting supply chains require an agile approach
What’s needed is a new retail model for grocery shopping.
Shippers need a playbook that charts a strategy for obtaining better operational understanding while improving processes that most directly affect customer satisfaction.
A majority of consumers have moved on to online shopping. According to a report by eMarketer Retail, in 2017, retail ecommerce sales worldwide increased by 25% over the previous year. What has really helped boost e-commerce, is the convenience of quick delivery. This adds to the purchase experience that is vital for sustaining customers over the long term. This is possible only when the retail operations are driven by technology integration and automation, across its entire supply chain.
To better understand when shippers should send their packages during the holiday season, GrandCanals, the market leader in analytics-driven fulfillment, is launching an AI-powered website at where companies can view holiday ship-by predictions for 2018, updated nightly. These predictions are determined by artificial intelligence and consider both historical and current shipping trends across the GrandCanals Delivery Performance tracking network.
According to a recent report by CBRE, the average U.S. warehouse is about 34 years old. While this may seem relatively “young”, in our digitally-transformed world, any 34-year-old technology is practically a senior citizen. What’s more, within retail, the last five years has seen the rise of eCommerce as a preferred shopping method for consumers. It’s no surprise that the same CBRE report notes that U.S. warehouses are currently under significant strain to keep up with demand.
There’s a lot of interest in the industry right now regarding advanced technologies like blockchain and AI and the benefits they could bring to logistics operations – and with good reason. But, for all the promise these appear to hold, there are proven enhancement-focused tools already available – in particular, scorecards – that supply chain managers should take full advantage right now to ensure optimized performance across all supply chain functions.
Peak season is a great opportunity to determine where your warehouse priorities should lie. Here are the biggest stories to watch this holiday season.
Executing against the wrong e-commerce strategy – or not having a strategy at all – is a recipe for higher costs and lower customer satisfaction levels and can have a major negative impact on your business.
In recent years, a rise in e-commerce sales has led to an increase in the amount of items returned. This increase in returns creates a challenging situation for retailers and an opportunity for their 3PL providers.
Independent footwear chain Browns Shoes reduced order lead time and more quickly filled e-commerce orders with an order management system.
The e-commerce space is evolving quickly, and retailers must take care to consider consumers' shifting expectations, especially when dealing with younger shoppers.
As e-commerce continues to grow, footwear brands and retailers benefit from continually increasing sales. The challenge for e-tailers is to be profitable while dealing with fickle consumer tastes and product seasonality, a high return rate and large number of SKUs, and packaging that’s larger and bulkier than its parent category, apparel.
Nestlé, the world's largest food and drink company, and XPO Logistics, a global provider of transport and logistics solutions, are co-creating a 638,000-square-foot distribution center at the new SEGRO East Midlands Gateway Logistics Park in Leicestershire, UK.
When an electronics store was faced with consistent freight forwarding damage claims they turned to Seko Logistics for a solution.
Transplace helped a frozen pizza business expand its transportation network to increase operational efficiency and maximize financial savings.
When an industrial manufacturer needed to reduce supply chain costs they teamed up with Crane Worldwide Logistics for an innovative solution.
Saddle Creek helped allheart get orders out quickly, control costs, and keep up with demand spikes.
Even after adding a third production shift to its foundry, Lodge Manufacturing Company couldn’t manufacture enough cast-iron cookware to fill orders. To meet demand, the family-owned business in southern Tennessee invested $85 million in a second foundry, a modern 212,000-square-foot distribution center, and the company’s first warehouse management system, mobe3 from EVS.
A 3PL's cold call leads to a cool technology solution that streamlines processes and minimizes service disruptions
Investing in new and improved information technology and robotic process automation (RPA), talent shortages, and trade protectionism are predicted to be the top trends in service delivery for 2018 and the next several years, according to the latest quarterly KPMG Global Insights Pulse survey.
Despite the highly competitive environment, it’s possible to compete with e-commerce giants. It just takes creativity, a strong, optimized supply chain and, of course, excellent customer service.
Here are the six most important elements to consider when creating an item-specific supply chain strategy.
Seaports are a vital economic engine for the United States and a huge driver of demand for industrial real estate. Imports represented 63 percent of the total loaded cargo volume in 2017 for the top 13 ports in the United States.
E-commerce is an increasingly powerful engine for growth, and offers the best opportunities for small and mid-sized businesses, according to research conducted by DHL.
E-commerce continues to mow down traditional business practices. To adapt, companies serving manufacturing, industrial, and retail customers are seeding their portfolios with new services, and not letting any grass grow under their feet.
Artificial intelligence, hidden cameras, robots—These are not part of a new movie, but reflect daily life in a "hurry up" world of impatient consumers. Read how supply chains are adapting to serve a market increasingly driven by e-commerce and Amazon-like business models.
Key findings from the 2017 Global Shopper Study
Target acquired same-day delivery company Shipt.
Status quo will not be the norm in 2018 as major and minor changes are brewing in business operations.
Transportation, logistics, and supply chain play an increasingly pivotal role in providing excellent customer service.
The holiday sales rush presents both an opportunity and a challenge for shippers as they navigate high-volume orders and expectations for next-day shipping. By leveraging supply chain automation, shippers can meet this year’s higher-than-ever consumer demands while staying competitive.
Here are five key considerations to remember when solving for improved efficiency in your fulfillment center.
To prepare for this coming shopping season, supply chain managers need to engage key stakeholders to review current logistics operations and strategically assess whether or not they are prepared to meet existing consumer expectations.
Retailers and manufacturers can unlock significant competitive advantage by leveraging consumer insights to make category decisions and create localized merchandising assortments.
Shippers should turn their attention to three frequently overlooked components of inventory record management to improve inventory accuracy and, ultimately, consumer satisfaction.
Mobile commerce is expected to become a $250-billion market by 2020, with an increasing number of sales being done via smartphone apps, says the 2017 UPS Pulse of the Online Shopper. Here are key takeaways for retailers.
John Costanzo of Purolator International discusses the latest trade trends between the United States and Canada.
Once you understand where the complexities lie in your supply chain, you can get to the source of your problem and streamline issues to help your organization.
A retailer teamed up with Unyson to create an out-of-the-box solution for its growing supply chain.
This feature provides examines the supply chain challenges arising from some recent trends in the fashion industry, and looks at how brand owners and retailers are meeting those challenges.
The electronics industry has seen price hikes, supply chain shortages, an increase in global demand, and much more. Here's the latest Vertical Focus on what's happening in the electronics industry.
Discover how soft goods supply chains can use AI, ML, and other advanced technologies to accurately predict peak season demand.
Readers share how they keep their smaller retail businesses competitive against massive-commerce companies.
While the use of last-mile delivery has increased in the pandemic era, the process has experienced various growing pains. A new consumer survey shows customers have encountered regular delays and would like to have greater visibility of their deliveries.
Take a look at the strategies that retailers and their service partners use to improve last-mile delivery for direct-to-consumer sales.
In today's increasingly omnichannel marketplace, good visibility is vital throughout the supply chain. Here's how to maintain optimal visibility at 10 key touchpoints.
An unusually large customer order drives Hidaka to implement the Mobility Physical Inventory App from AIM Computer Solutions. Along with automating the inventory process, the solution provides accurate and timely information.
Larry Hotz, of WDSrx - Woodfield Distribution, LLC, draws from his experiences in the fashion industry to predict the future of the pharmaceutical supply chain.
Walgreens is striving to become more consumer-friendly in an attempt to compete with e-commerce.
Delivery anxiety is the anxiety consumers feel when they don’t know when they are going to receive their order or when shipping costs push the total order cost too high. Removing delivery anxiety, your single largest obstacle to converting orders, can result in an up to 20% increase in sales, happier customers, fewer calls to customer support, and an optimized delivery network.
Holiday preparations are in high gear with hiring sprees and e-commerce investments reported by retailers and logistics service providers alike.
Metrolina Greenhouses integrates ERP and customized, industry-specific tools to improve order, shipping and billing management.
The trends affecting supply chains require an agile approach.
The war between the retail/e-commerce customer experience and increasing costs is heating up, thanks to the impact that rising transportation prices are having on the retail process. That trend plagues e-commerce players and retailers, both large and small.
Ritrama, an Italian multinational self-adhesive materials producer, chose Ferretto Group's technological solutions for its new automated warehouse located in Spartanburg, South Carolina.
Consumer expectations are becoming increasingly demanding, and matching supply to demand is crucial for any successful supply chain.
To improve the bottom line and take advantage of the e-commerce automotive aftermarket sector’s rising popularity, OEMs should focus on the role packaging plays in supply chain efficiency.
Retailer H&M will increase supply chain investments and continue cost control measures to address slow growth in 2017, and keep pace with e-commerce rivals.
Vendor-managed inventory partnerships strive to improve efficiency by allowing suppliers to maintain the inventory of their products at the stores and other locations operated by their partners in the supply chain. VMI relies on a tight-knit collaboration between supplier and buyer to improve product availability while decreasing excess inventory.
E-commerce is redrawing the landscape for freight transportation. Do truckload carriers have a place in this new world of high-velocity supply chains, especially as shipments get smaller and delivery windows shrink?
E-commerce has driven a more than doubling of the average footprint of warehouses built in the United States since the early 2000s.
As more consumers choose e-commerce for a variety of goods, how are less-than-truckload carriers being impacted? Trucking companies are developing new strategies to serve retailers and manufacturers creating the goods that impatient consumers expect fast and free.
Transplace established an LTL consolidation program to increase load capacity and reduce freight costs for a Canadian hardware wholesaler.
This case study tells how Weatherford Farms increased efficiency in its delivery network by switching from manual routing to an automated routing system.
U.S.-Cuba trade–The intersection of sanctions, sourcing and compliance; Chilean multinational logistics agency Agunsa has teamed up with Japanese shipping firm K-Line to form a dedicated automotive logistics company, KAR Logistics; UPS and SF Holding joint venture receives regulatory approval in China; Dubai introduces e-commerce center
Jump Start 2018 provides shippers, carriers, 3PLs, and other supply chain professionals with indispensable insights about trends and challenges in the wider logistics arena.
With a pull instead of a push replenishment strategy, golf ball maker Acushnet increased supply chain efficiency.
The retail industry needs to adapt an agile and visible supply chain to fulfill increasingly demanding consumer requests.
Distributors continue to play a valuable role within many supply chains. At the same time, changing business models, and especially the rise of e-commerce, are prompting many to enhance the services they offer.
CVS Pharmacy, Amazon, and others have invested more than $456 million in warehousing and distribution centers in the KC region, adding 4,700 jobs since 2015. How has this mid-sized Midwestern region been so successful attracting logistics operations? Why are experts predicting continued growth?
UPS and Sealed Air’s new center will help solve e-commerce retailers’ packaging and shipping challenges.
A profile of Jennifer Daniel, head of global logistics for Redbubble, an online marketplace that connects independent artists of graphic design, fine art, or photography with customers.
Minimizing costs and even making a profit in reverse logistics is critical to an e-commerce company’s health. Here are some ways to do that.
The fulfillment part of multi-channel e-commerce is tricky; store delivery is one possible last-mile option.
No hype here. These three technological innovations are already enhancing effectiveness, lowering operational costs, and increasing customer satisfaction in supply chain management.
While machine learning and predictive intelligence will shape this era, creative companies which value collaboration, human expertise and servant leadership can change the game.
A 3PL could offer benefits worth exploring to help you accommodate e-commerce growth.
Shippers are turning to innovative solutions to reduce packaging waste and emissions as key components of their sustainability efforts.
Trying to plot a different course? Figuring out how to spread your wings? A third-party partner might offer…just the kind of help you need.
Amazon and Walmart are battling it out to conquer the last mile of the supply chain. It's important to note that this is not a competition for the grocery industry, but rather a battle of the distribution center.
Planet Fitness is one fitness club company that has thrived in recent years, growing from 918 locations in 2014 to more than 2,200 in 2021. Here's a sampling of statistics about the fitness equipment industry, compiled by RunRepeat and other sources, that helps to illustrate its status today.