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Retail Logistics, Supply Chain

GOOD QUESTION | How Can Brick-and-Mortar Retailers Compete with Amazon?

Readers reveal the supply chain moves that can let brick-and-mortar retailers compete with Amazon.

GOOD QUESTION | What’s the quickest way to improve return logistics?

Readers reveal the fastest way to make reverse logistics operations more efficient.

Retail Logistics, Logistics, Supply Chain

Costco Chickens Out

Costco is building a farm-to-table production system to ensure a steady supply of rotisserie chickens.

Retail Logistics, Retail, Supply Chain, Technology

Amazon Closes Whole Foods Acquisition: 3 Experts Weigh In

Amazon’s acquisition of Whole Foods Market closes today August 28, 2017. Find out what it means today and for retailers in the near future.

Retail Logistics, Global Logistics, Logistics, Supply Chain

U.S. Online Shoppers Click With International Retailers

Retail Logistics, Logistics, Supply Chain

Retailers Struggle to Control Fulfillment Costs

Retail Logistics, Logistics, Supply Chain, Technology

Amazon Files Patent To Parachute Packages

Amazon receives patent to parachute packages from the sky; Supply chain stakeholders double down on climate change; Retailers losing up to 70 percent of order value to fulfillment costs; U.S. manufacturing, logistics industries grew dramatically over last generation;

Retail Logistics, Logistics, Supply Chain, Supply Chain Management

How Walmart’s OTIF Policy Creates New Baselines for Suppliers

Retail Logistics, Logistics, Supply Chain

Supply Chain Commentary: Customer Loyalty Hinges on Quality of Product Information

Brands and retailers can win or lose long-term customers on the quality of their product and supply-chain data. Here's how to maintain complete, consistent information that can be understood and utilized throughout the supply chain.

Retail Logistics, Fulfillment, Logistics, Supply Chain

Supply Chain Commentary: Get Ready for a Shortened Path to Purchase

Innovations, such as Purchases on Google, enhance the customer experience by shortening the path to purchase. Here’s how retailers can prepare their supply chains.

E-commerce, Retail Logistics, Logistics, Supply Chain, Supply Chain Management

Apparel Logistics: Stepping Out in Style

This feature provides examines the supply chain challenges arising from some recent trends in the fashion industry, and looks at how brand owners and retailers are meeting those challenges.

E-commerce, Retail Logistics, Fulfillment, Logistics Solutions Providers, Retail, Logistics, Supply Chain, Supply Chain Management

Walmart’s ShippingPass Has Ended. What Retailers Should Do Next.

The e-commerce race is only heating up. Here's what small to mid-size retailers should do to stay in the game.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Tackling Retail Logistics: Build Your Team First

The flexible supply chain of the future is full of opportunities and challenges. With the right team and talent on your side, you’ll be well positioned for success. Here’s how to get the right people.

Customer Service, Last Mile Delivery, Retail Logistics, Retail, Logistics, Supply Chain

3PLs & Carriers: At Your Service

A look at the metrics that shippers and their service providers use to evaluate the quality of customer service.

E-commerce, Retail Logistics, Distribution, Supply Chain

Getting Distribution Centers in Peak Season Shape

Distribution centers (DCs) play a key role in the overall success of each peak season, as supply chain professionals must meet the surge in consumer demand and fulfill orders efficiently. Here are 10 ways to help you identify and fill seasonal needs of distribution centers.

E-commerce, Retail Logistics, Fulfillment, Retail, Logistics I.T.

How to Beat Amazon at the Retail and Supply Chain Game in 2017

With heavy competition from Amazon in both retail and supply chain logistics, retailers that don’t begin making changes and investments in omni-channel in 2017 will see serious repercussions by 2020. For starters, they must invest in distributed order management and enterprise wide inventory visibility.

E-commerce, Retail Logistics, Fulfillment, Retail, Warehousing, Visibility

Getting the Goods on Logistics this Holiday Season

In time for the holiday season and other peak periods, retailers are stepping up their game in delivery, fulfillment, and warehousing technology to improve the effectiveness of existing resources.

E-commerce, Retail Logistics, Retail, Logistics I.T., Supply Chain

Accurate Product Data Drives Supply Chain Systems

Supply chain applications stumble when the product data they’re using is inaccurate. Here's how to make sure data is consistent and comes from well-crafted and executed processes.

E-commerce, Retail Logistics, Distribution, Retail, Site Selection, Real Estate, Trucking, Transportation

Trends—October 2016

Rise of e-commerce changing logistics real estate landscape; Companies who don’t sell globally may be sacrificing profits; Many smaller fleets non-compliant with upcoming ELD mandate

Retail Logistics, Reverse Logistics, Retail

Three Returns Strategies for Improving Omni-channel Retail

To cost-effectively leverage an omni-channel strategy, it is vital to proactively plan for returns and align your operations accordingly.

E-commerce, Bar-coding Systems, Retail Logistics, Retail, Supply Chain Management, Warehousing

Using Tunnel Scanning to Meet
E-commerce Challenges

Consolidation warehouses typically contend with labeling inconsistency in e-commerce orders. Here's how to boost read rates for packages and avoid manual handling.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain, Technology

Retail Logistics: When Fast Isn't Fast Enough

This story looks at some recent trends affecting retail supply chains, including demand for speed and flexibility, ongoing emphasis on omnichannel marketing, and globalization.

Retail Logistics, Distribution, Labor Management, Warehouse Management Systems (WMS), Warehousing

Is Your Warehouse Ready for Black Friday? Start Preparing This Summer

Rising consumer expectations are driving change throughout the supply chain. And there’s no tougher test for meeting increased expectations than Black Friday. The time is now for warehouse managers to examine the three critical success factors in warehouse labor management.

E-commerce, Retail Logistics, Distribution, Technology , Warehouse Management Systems (WMS), Warehousing

Warehouse Makeover: Blueprint For Change

The warehouse design of tomorrow is flexing to meet the physical needs of basic warehouse operators as well as more highly automated e-commerce fulfillment centers.

Retail Logistics, Reverse Logistics, Retail, Supply Chain

Retailers Get Help With New DOT “Reverse Logistics” Rules

The reverse logistics hazmat rule became effective immediately upon publication on March 31, 2016, making it critical that retail store owners and distribution managers get up to speed quickly. Here's how.

Retail Logistics, Supply Chain, Warehouse Management Systems (WMS), Technology , Warehousing

WMS Gives the Gift of Visibility

SendOutCards keeps its personal touch while improving its greeting card and gift order fulfillment processes with Snapfulfil’s warehouse management system.

Naughty or Nice—Which Retailers and Delivery Services Will Make the Grade this Holiday Season?

The holiday season is well underway, increasing the pressure on companies to address transportation problems and change the outcome before they turn into costly errors.

Customer Service, Retail Logistics, Retail, Logistics, Supply Chain

Whatever It Takes

The true measure of customer service is what team members, carriers, and supply chain partners do when something goes wrong.

Retail Logistics, Distribution, Lean, Retail, Logistics, Supply Chain, Technology

RFID: More Than Just a Better Barcode

Radio Frequency Identification Technology has a multitude of benefits that can have a significant impact on reducing and eliminating waste in the extended supply chain.

Optimizing the Holiday Supply Chain With Reliable ETA

Timeliness is top of mind during the holiday season. Here's how analytics can help shippers meet delivery spikes and prepare their supply chains.

Retail Logistics, Retail, Logistics, Supply Chain, Technology

The Sweet Smell of Success

A system developed by The Smart Cube pulls and aggregates information from all Elizabeth Arden’s contract manufacturers, providing a consolidated, accurate view of data across the company’s supply chain. The cosmetics giant now can see, in real time, the purchases its network of manufacturers makes on its behalf.

Careers, Panama Canal, Retail Logistics, Global Logistics, Freight Forwarders, Ocean, Supply Chain, Supply Chain Management, Transportation

Tim Thoma Brings It In

Tim Thoma, international logistics and compliance manager at Northern Tool and Equipment, is responsible for moving product purchased from overseas.

Retail Logistics, Distribution, Global Logistics, Retail, Logistics

Reader Profile | Jeff Larson: A Gem of a Job

Jeff Larson, director of distribution engineering analysis at Tiffany & Co., works with the jewelry company’s international locations to help improve their operations.

Retail Gets Back to Work

Workplace re-openings bring a host of new challenges to e-commerce retailers, including shifting from home to office delivery, predicting product mixes, and dealing with warehouse issues.

Fulfillment and Logistics Drive Retail Customer Loyalty

Businesses have to innovate and leverage their store networks, dark stores, pop-up warehouses, micro-fulfillment centers, and gig delivery platforms to consistently accomplish guaranteed, on-time last-mile delivery.

Retail Optimization Through a Revamped Network

With an expanding customer base and recent surge in volume, a CPG company turned to Hub Group to construct a dynamic solution. The 3PL streamlined the company’s handling process while increasing service levels.

Retail Logistics, Reverse Logistics, Retail

Retail Responds

To improve their supply chain resilience for future disruption, retailers must invest in flexibility, visibility, and automation

Retail Logistics, Retail, Technology

3 Ways Retailers Can Get on the Fast Track to Digital Transformation

Retailers can use these three practical tips to successfully execute their digital transformation: Make digital moves your strategy centerpiece, connect systems to please customers, and enable a touchless experience.

Retail Logistics, Manufacturing, Retail

Tailoring Apparel Supply Chains for the Future

Apparel brands and retailers can use the COVID-19 crisis to take stock of existing business models and create more stable and sustainable supply chains for the future.

Retail Logistics, Retail

Battling Through Crisis Together

With retail stores being one of the few businesses that remain open to the general public, supply chains operations have had to embrace creativity to deliver effectively.

E-commerce, Retail Logistics, Retail, Technology

What if General George Patton was Walmart’s CEO?

General Patton would survey the e-commerce battlefield where Walmart competes and conduct a threat assessment of every major competitor, especially Amazon.

Mitigating the Flood of Post-Holiday Returns

Fearing the flood of post-holiday returns? An optimized reverse logistics strategy may be the answer.

E-commerce, Retail Logistics, Supply Chain

SMBs and E-Commerce

Here's a look at the strategies that small- and medium-sized retailers use to help them thrive despite competiton from much larger companies.

Retail Logistics, Retail, Warehousing

Meeting Your Retailer's Expectations

A leading CPG company uses Hub Group’s consolidation expertise to eliminate cost and improve service.

Retail Logistics, Inventory Management, Retail

Germany, Austria Retailers Go for BOPIS

Germany and Austria retailers display a balanced market of omnichannel practices.

Retail Logistics, Supply Chain, Supply Chain Management

VERTICAL FOCUS | Beauty Products

The latest news and trends impacting the beauty products supply chain

Bridal Wear Supply Chain

A harmonious marriage of brick-and-mortar services and online offerings is the path to fulfillment in the bridal wear supply chain.

Advanced Optimization Techniques For Enhanced Solutions - Hub Group

A leading retailer engaged Hub Group to develop an optimized solution that maximized the limited capacity in markets throughout its supply chain.

Retail Logistics, Reverse Logistics, Supply Chain

VERTICAL FOCUS | Retail

The latest news and trends impacting the retail supply chain

Retail Combats a $351-Billion Problem

Despite growing concerns, many retailers see free and flexible return policies as an essential part of staying competitive.

E-commerce, Retail Logistics, Distribution

News & Trends Impacting the Luxury Goods Supply Chain

Top trends impacting the travel and hospitality supply chain

A New Argument for Pool Distribution as More Specialty E-Retailers Set Up Shop

Pool distribution is one strategy that’s getting a second wind in the face of intensifying e-commerce pressure and the changing face of America’s malls.

E-commerce, Retail Logistics, Fulfillment

Solving the Three Toughest Challenges in
E-commerce Fulfillment - DHL Supply Chain North America

E-commerce is continuing to create opportunity for a range of businesses, but supply chain challenges can limit growth and compromise customer relationships.

E-commerce, Retail Logistics, Fulfillment, Real Estate, Warehousing

How the E-commerce Warehouse Is Adapting to Life in the Big City

The goalposts in e-commerce fulfillment continue to move. Consumers routinely expect two-day or even next-day delivery, and same-day delivery is on the horizon.

Customer Service, Retail Logistics, Retail

How Retailers Earn 5-Star Reviews

This story explores some of the ways retailers use customer service to build customer loyalty, both in stores and in the e-commerce channel.

E-commerce, Retail Logistics, Retail, Logistics

Walgreens Launches Home Delivery Program for Prescriptions

Walgreens is striving to become more consumer-friendly in an attempt to compete with e-commerce.

Last Mile Delivery, Retail Logistics, Retail

What's Ahead for Retail Technology? Ask the Crystal Ball

3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024

Retail Logistics, Retail, Logistics

Black Friday Delivery Data

Consumer data is rolling in from Black Friday. Convey published data insights that show how deliveries are performing across various categories compared to year-over-year data from 2017.

3PL, Retail Logistics, Retail, Supply Chain

Essentials of a Healthy Supply Chain Partnership

To ensure brands are managing the most efficient, optimized supply chain, they need to assess their supply chain partner’s commitment across the following key areas.

Global Economy, Retail Logistics, Retail, Supply Chain

Get Your Supply Chain Up to E-Commerce Speed

Supply chains face a conundrum when it comes to speed: no matter how automated your processes are internally, you’re only as fast as the next guy in the chain. Here’s what it takes to be e-commerce fast.

How E-Tailers Can Reduce Return Rates for Large Items

By following these steps, e-tailers can lower return rates, increasing profits and creating happier customers.

Leveraging Supply Chain Automation to Meet This Year’s Holiday Shopping Demands

The holiday sales rush presents both an opportunity and a challenge for shippers as they navigate high-volume orders and expectations for next-day shipping. By leveraging supply chain automation, shippers can meet this year’s higher-than-ever consumer demands while staying competitive.

Reaching a Point of No Returns

Retailers around the world are slacking in the returns department.

Best Practices for the Gift of Successful Holiday Sales

For some retailers, holiday sales can represent up to 27.4 percent of annual sales. Having a clear understanding of your historical trends for seasonal goods is critical for forecasting seasonal categories this upcoming season.

E-commerce, Retail Logistics, Inventory Management, Retail, Supply Chain

E-Commerce Commentary: Three Ways Shippers Can Improve Customer Satisfaction

Shippers should turn their attention to three frequently overlooked components of inventory record management to improve inventory accuracy and, ultimately, consumer satisfaction.

Third-Party Refurbishers Help Get
First-Quality Goods to Market

What if your shipment of apparel from overseas gets soaked with saltwater on its way to the distribution center? This supply chain solution can return merchandise to first-quality condition.

Supply Chain Commentary: Prepare for Mobile Commerce

Mobile commerce is expected to become a $250-billion market by 2020, with an increasing number of sales being done via smartphone apps, says the 2017 UPS Pulse of the Online Shopper. Here are key takeaways for retailers.

Retail Logistics, Global Logistics, Retail

What Retail Apocalypse?
Retailers Open 4,000+ Stores in 2017

Store closings have grabbed headlines, but they're not telling the whole story. Find out what a new report says about the state of retail.

E-commerce, Retail Logistics, 3PL, Logistics Solutions Providers, Retail, Logistics, Supply Chain

Recent Industry Disruptions Challenge, Improve Retail Logistics and Supply Chain - WSI

The retail industry needs to adapt an agile and visible supply chain to fulfill increasingly demanding consumer requests.

3PL, Retail Logistics, Distribution, Retail

Solved: Satellite DC Quickly Fulfills Orders - Unyson

Unyson helped a customer simultaneously increase service for time-sensitive shipments while decreasing costs.

E-commerce, Retail Logistics, Retail, Logistics I.T., Supply Chain

Supply Chain Commentary:
The Battle of Retail Titans

Amazon and Walmart are battling it out to conquer the last mile of the supply chain. It's important to note that this is not a competition for the grocery industry, but rather a battle of the distribution center.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Amazon’s Prime Day: Primetime for Online Retailers to Get Logistics Lessons

Amazon is the most sophisticated technical and logistical company on the planet. Here's what online retailers can learn from Prime Day.

Supply Chain Boot Camp

Undercover Boots, based in Panama, has been designing and selling its colorful rain boots and shoes since 2014. In the past seven years, it has expanded sales to 72 countries with only eight employees.

Retail Logistics, Retail, Technology

Flexibility for the Win

The majority of retailers say that artificial intelligence and machine learning can add significant value to their demand forecasting processes, and more than half say it will improve other critical supply chain capabilities.

Retail Logistics, Demand Planning, Retail

Providing Solutions Through Unprecedented Times

With the increased demand for essential supplies across the country, Hub Group’s collaboration with multiple retailers has helped suppliers deliver critical loads quickly and safely.

Audit Services, Retail Logistics, Freight Payment Services

Eliminating Extra Costs From Double, Triple Orders

Multiple orders moving the same day to the same customer but on different bills of lading add up costs for shippers. The solution is to consolidate them.

Green Logistics, Food Logistics, Retail Logistics, Manufacturing Logistics

Are You Ready to Join the Circular Supply Chain?

Companies and consumers are becoming more environmentally aware and shifting from a traditional linear supply chain to a circular one. By reducing the demand for manufactured products, we can reduce the toxicity and volume of waste that end up in landfills.

That's a Wrap: Holiday Shipping Tied Up in Knots

During the holiday shopping season, all eyes are on shipping, with more than half of consumers (60%), and nearly three-quarters of millennials (74%) claiming they were disappointed with holiday shopping services in the past.

The Best of BOPIS

Retail Logistics, Global Logistics, Retail

Getting Up on the Right Side of the Bedding

E-commerce retailer Buffy Inc. scales operations with Boxzooka as its 3PL fulfillment and warehouse management systems provider.

Canada Bupkus on BOPIS

Canada is still ahead of the United States when it comes to Buy Online Pickup In-Store (BOPIS) options.

Retail Logistics, Retail, Logistics, Technology

Take Two Tablets

Two-thirds (66 percent) of retail store associates believe that if they are equipped with tablets, they could provide better customer service and improve the shopping experience, according to the results of Zebra Technologies Corporation's 11th annual Global Shopper Study, which analyzes the attitudes, opinions, and expectations of shoppers, retail associates, and retail decision makers.

E-commerce, Retail Logistics, Reverse Logistics, Logistics, Supply Chain

Minimize Returns While Improving Sales

Minimizing costs and even making a profit in reverse logistics is critical to an e-commerce company’s health. Here are some ways to do that.

What Will Retailers Find Under The Tree?

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Click & Collect Not Clicking Yet

The New NAFTA winners and losers; shippers need larger customs bonds; Panama Canal sets record annual cargo tonnage in fiscal year 2018; South Korea trade growth remains positive in Q4 2018; the EU countries importing the most coffee; Feelunique partners with SEKO Logistics for cross-border growth into China; first global network of ocean-bound plastics supply chains

Retail Logistics, Reverse Logistics, Retail, Supply Chain

Engaging Customers Through AI

Retailers turn to artificial intelligence to boost customer service.

Supply Chain Be Nimble,
Supply Chain Be Quick

Use these tips to identify and respond quickly to changing variables in an omni-channel supply network.