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Shipper Survey: AI Agent Integration with Existing TMS

Inbound Logistics has been reporting on the AI application to existing Transportation Management Systems. Please help us guide coverage that focuses on what you want to know about that development.

The results will be published in an upcoming edition of Inbound Logistics. Please note that all questions are voluntary and we are capturing NO personal information. Thanks for helping us out!


AI Interest & Adoption

On a scale of 1 to 5, how satisfied are you with the automation and analytical capabilities of your current TMS?
(1 = Very Dissatisfied, 5 = Very Satisfied)
How likely would you be to implement an AI-powered agent (a conversational assistant that connects to your TMS) to automate workflows if it were available?

Desired Features & Value

Which AI agent capabilities would provide the highest value to your daily operations?
(Select all that apply)

Barriers & Concerns

What are the primary concerns on overlaying an AI agent with your existing TMS?
(Select up to two)

Like to Have

Which specific feature or capability would give you the most confidence to adopt an AI overlay in your current transportation management system?
(Select up to two)

Company Profile & Current TMS Usage

Company Profile & Current TMS Usage
What is your company's approximate annual freight spend?

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