From Top Waffle to Top Rhino
MORE TO THE STORY: Racing to Make A Difference Kevin Nolan fell in love with the excitement of the freight brokerage floor the day he walked into a C.H. Robinson office, as a college senior, to interview for a job. “I loved the energy, the camaraderie among teammates,” he says. Having played lots of team […]
Read MoreOptimizing Route Planning to Cut Costs
With consumers expecting more delivery options and the return of rising fuel prices, supply chain managers are finding ways to run leaner. For instance, ensuring transportation operations are making the most efficient use of vehicles, fuel, and drivers is a high priority. William Salter, CEO and president of Paragon Software Systems, offers these route planning […]
Read MoreGOOD QUESTION | What’s the difference between supply chain visibility and transparency?
Supply chain visibility is what you actually know; transparency is what you are willing to share with your partners. Don’t assume a supplier or customer is deliberately obscuring information when, in fact, they don’t have that information in the first place. Amy David Clinical Assistant Professor of Management Purdue University Krannert School of Management It’s […]
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CX in the Era of Supply Chain Impatience
Whether your customer is the end consumer or B2B buyer, supply chain and customer service performance expectations are converging. Providing an excellent customer experience (CX) requires super-expedited and sometimes free delivery. E-commerce customers increasingly choose to pay for same-day delivery, according to a DHL survey. Here at Inbound Logistics, we call that supply chain impatience […]
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K Line, Agunsa Drive KAR
To leverage rising automotive import traffic in Latin America, particularly in Chile, multinational logistics agency Agunsa has partnered with Japanese shipping firm “K” Line to create a dedicated automotive logistics company. The new company, KAR Logistics, offers integrated transportation services as well as warehousing, customization, pre-delivery inspection, and spare parts services. Its target is automotive […]
Read MoreCan Your Supply Chain Keep Up With Technology?
New technology has rapidly impacted our everyday lives. Consumer technology advances are having a profound impact on the art of supply chain management, requiring constant evolution and rethinking of the way products are marketed, sold, produced, and delivered. The Tesla Effect In the automotive industry, customers will soon expect to be able to configure their […]
Read MoreDo Buy, Says Dubai
E-commerce is booming and everyone wants a piece of the pie, including Dubai . The country recently announced its first free trade zone dedicated to e-commerce in the MENA region: Dubai CommerCity, a multi-million-dollar, 2.1-million-square-foot complex that is a joint venture between Dafza and Wasl Asset Management Group. The project is designed to promote Dubai’s […]
Read MoreAddressing Expedited Delivery Expectations
Amazon and other large retailers set customer expectations by offering expedited delivery at low or no cost. Retailers of all sizes must compete on the same turf, yet lack the negotiating power that could net meaningful discounts with commercial carriers. And private carriers often assess charges such as delivering to a residential address, penalties for […]
Read MoreLeveraging Supply Chain Automation to Meet This Year’s Holiday Shopping Demands
Businesses face an increase in order volumes as shoppers stock up for the holidays. According to Deloitte’s annual retail holiday sales forecast, sales are expected to rise 4 to 4.5 percent from 2016. At the same time, online sales are predicted to reach $111 to $114 billion as more customers move away from brick-and-mortar shops […]
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Assessing U.S. Shipments and Spend
A tighter truck market, increase in national shipments, and accelerated factory output are among the highlights of the Q3 2017 U.S. Bank Freight Payment Index, which measures quantitative changes in shipment and spend activity (see chart) based on data from transactions the company processes. Highlights include: An 8.3-percent jump in U.S. Bank’s national spend index, […]
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