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Trends

Industrial Companies Map Data Gap

Eighty-four percent of industrial companies face a disconnect between data from connected devices and strategic decision making and operations, limiting the Internet of Thing’s (IoT) digital transformation potential, according to a research study conducted by IFS, a global enterprise applications company. Only 16 percent of survey respondents consume IoT data in enterprise resource planning (ERP) […]

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Young Professionals and Supply Chain: So Happy Together

Young Professionals and Supply Chain: So Happy Together

The opportunity for interesting work, as well as development and advancement, top the list of requirements for young professionals, according to the 2018 CSCMP/Penske Young Professionals Survey of 300 supply chain professionals younger than 30. The average young professional responding to the survey has worked in the supply chain sector for about three years and […]

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Facts About Friction

The average U.S. business loses $171,340 per year through clunky payment practices causing friction in their supply chain, according to new research by Tungsten Network. This equates to almost 6,500 man hours spent chasing purchase order numbers, processing paper invoices, and responding to supplier inquiries. Businesses estimate they spend an average of 55 hours per […]

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Urban Logistics: You Can’t Fight City Haul

Urban Logistics: You Can’t Fight City Haul

The impact of urbanization—population increases in cities and towns as opposed to rural areas—on business growth and sustainability concerns nearly all companies surveyed in The Road to Sustainable Urban Logistics, a new report by UPS and GreenBiz Group. However, only 47 percent feel prepared to address the associated business challenges, according to the survey. Further, […]

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Manufacturers Take to Technology, Automation

Manufacturers Take to Technology, Automation

Driven by globalization, intensifying competition, and rising customer demand for more options and higher quality products, a connected plant floor has become a necessity. As a result, manufacturers are adopting the Industrial Internet of Things (IIoT) to enhance visibility and improve quality, with the number of organizations achieving a fully connected factory expected to rise […]

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Engaging Customers Through AI

Engaging Customers Through AI

Retailers will rely heavily on technologies such as live chat, Facebook Messenger, and Amazon Alexa for customer service, according to a new research study from Linc and Brand Garage. How AI Technology Will Transform Customer Engagement highlights the overwhelming emphasis retail executives are placing on automated platforms to improve customer communication, with 87 percent of […]

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Best Practices for the Gift of Successful Holiday Sales

Best Practices for the Gift of Successful Holiday Sales

For some retailers, holiday sales can represent up to 27.4 percent of annual sales, and in 2017, overall retail holiday sales are expected to increase from 2016. Debra Glassburn, Partner, Columbus Consulting, offers these tips to help retailers make the most of the 2017 holiday season and leverage every sales opportunity. Understand historical trends. Having […]

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Consumer Behavior: The Missing Link

Consumer Behavior: The Missing Link

In today’s highly competitive, omni-channel market, companies are realizing the path to success hinges on their ability to understand consumer behavior. Retailers and manufacturers can unlock significant competitive advantage by leveraging consumer insights to make category decisions and create localized merchandising assortments. Most companies lack the ability to mine and leverage important customer data, and […]

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FedEx and UPS Set Aside Rivalry to Lobby White House on Infrastructure

An amusing meme that occasionally makes the rounds on social media shows a FedEx truck parked nose-to-nose with a UPS truck, with the caption "it’s about to go down." For the moment, however, the two major rivals have set aside their differences in the interest of the greater good. David Abney, CEO of UPS and […]

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The Calm After the Storms

The Calm After the Storms

Among the lasting effects of catastrophic natural disasters such as Hurricanes Harvey and Irma is a positive one: Knowledge. It’s an understanding of what companies need to do in the wake of a disaster, which efforts worked and which failed, and how to be better prepared. How Walmart, FedEx, and other big companies have adapted […]

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