Today's News

Taking the Wheel of GM's Service Parts

Lisa Veneziano, GM's executive director of global aftersales supply chain, warehousing, and logistics, discusses her role and some of GM's best practices. Read More

IN BRIEF: New Services & Solutions

From the latest automated guided vehicle and asset-tracking device to the newest routes and software systems, here's what's new and notable in the supply chain. Read More

Artificial Intelligence Gets Real

Read the key findings of a global research study in which 90% of respondents reported plans to implement AI in certain parts of their business. Read More

Growing a Green Supply Chain

Green is the new black in supply chains. Whether it's a conscious effort or the byproduct of streamlining your operations, going green can pay off. Read More

Drones Make the Medicine Go Down

UPS Flight Forward Inc. and CVS Pharmacy successfully completed the first revenue-generating drone delivery of a medical prescription to a consumer's home. Read More

Seeing Clearly: The Value of Visibility

Few parts of the enterprise have transformed more radically over the years than supply chain as companies struggle to navigate global sourcing, just-in-time delivery models, and unprecedented customer expectations for product availability and delivery speed. Read More

The CX Files

The truth is out there. Technology tools offer mindbending ways to delight retailers and their customers. And there's no conspiracy about that. Read More

More News

The CX Files: Investigating Customer Service

From the mind-bending ways technology can help delight customers to the ways food logisticians hit their targets when demand spikes, this edition shines a light on sure-fire supply chain stratagems. Also investigating recruitment techniques that can help shippers get much-needed talent, this edition digs deep.

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