How “Chain of Responsibility” Affects the Supply Chain
Public concern over highway safety has never been more in the spotlight than it is today. In particular, increased scrutiny came about after the June 2014 traffic accident involving the vehicle of well-known actor Tracy Morgan and a Walmart tractor-trailer. Walmart agreed to provide generous civil settlements to the damaged parties, even though its driver […]
Read MoreThe Perfect Order Has Evolved—Has Your Workforce Management Strategy?
If you’re like most shippers, maximizing customer satisfaction and loyalty is at the top of your list of business goals. To accomplish these objectives, your organization must be dedicated to the pursuit of the “perfect order.” The question remains: What really is a perfect order? The perception of the perfect order continues to evolve and […]
Read MoreNaughty or Nice—Which Retailers and Delivery Services Will Make the Grade this Holiday Season?
The holiday retail season is upon us, and already the first lumps of coal have been delivered, with retailers such as Neiman Marcus and Walmart experiencing unwanted downtime on their websites over the Black Friday weekend. And as we move away from Black Friday, and closer to Christmas day 2015, the pressure will shift from […]
Read MoreGlobal Logistics—October 2015
Today’s Digital Economy: What’s in Store for Retailers? Retailers are currently pressured to adjust their internal and customer-facing strategies to meet consumer demands, which are evolving at a rapid pace. But they must be willing to evolve as well, according to SAP’s inaugural Retail Index survey conducted in partnership with global forecasting firm Oxford Economics. The survey […]
Read MoreRFID: More Than Just a Better Barcode
Radio Frequency Identification Technology (RFID) offers a multitude of benefits that can significantly reduce and eliminate waste in the extended supply chain. RFID, an automatic identification method using electronic tags that have a microchip and printed antenna, is a lot more than just a small improvement from barcode technology. Barcodes offer a status report at […]
Read MoreAzteca Foods Craves Inventory Management System
Azteca Foods spices up inventory tracking with an advanced automated system that doesn’t cost too much dough.
Read MoreGlobal Trade Game Changer
As the Panama Canal’s $5.25-billion expansion nears completion, how are shippers and ports preparing?
Read More10 Ways to Steer a Career Drive
Take these steps to help accelerate your logistics career.
Read MoreThe Dairy Supply Chain: From Farm to Fridge
How milk and other dairy products moo-ve from tens of thousands of cows to store shelves across the country — with udder efficiency.
Read MoreCustomer Service Superstars And the Winners Are…
Logistics plays the role of a lifetime in helping retailers earn rave reviews for outstanding customer service performance. Settle back and pass the popcorn as three leaders reveal their winning secrets.
Read MoreAttracting More Women to the Transportation Profession
More than 13 million Americans comprise the transportation workforce, and nearly half of them are eligible for retirement within the next 10 years, according to the U.S. Department of Transportation. Not only is this particular workforce an older population, it’s also male dominated, as women account for as little as 13 percent of transportation occupations […]
Read MoreBuilding the Connected Warehouse
Boxes, pallets, and forklifts aren’t the only things that move throughout a warehouse. Data also flows across a range of warehouse business processes, from the receipt of goods to storage and tracking, picking and packing, and outbound transportation. How effectively a business utilizes that information has a massive impact on warehouse and supply chain performance. […]
Read MoreThe Value of a Positive Customer Experience
We have all been there—we purchase a product and something about it doesn’t meet our expectations. While many companies have figured out that an "easy return" goes a long way in customer satisfaction, there are still those that make it challenging. Let’s be honest, we have avoided ordering from companies that don’t make this process […]
Read MoreFree Trade – Vital to Our Industry
Free trade has been a pillar of the U.S. economy for much of our nation’s history. Over the past several decades, the United States has negotiated many bilateral and multilateral free trade agreements (FTAs) to increase access to other countries’ markets while opening the U.S. market and benefiting consumers. In addition to membership in the […]
Read MoreRealizing the Power of a Leveraged Platform
Q: How can today’s manufacturers deal with increasing regulations, demand volatility, and shifting global trade currents? A: One way a manufacturer can mitigate the effects of increasing regulations and demand volatility is by working with a third-party logistics (3PL) provider with a leveraged platform. When a 3PL provider utilizes a leveraged platform, it is employing […]
Read MoreTrends—December 2015
Data Capture Technology Ripe for Picking Reducing picking errors remains a high priority for distribution center operators, especially as customer expectations, particularly for faster and more accurate delivery, continue to increase, according to a recent Honeywell survey. Distribution centers are currently losing an average of more than $400,000 annually to picking errors, the survey finds. […]
Read MoreLin Ding: A Healthy Perspective on Procurement
Lin Ding is procurement manager at Ultimate Medical Academy in Tampa, Fla. She has held this position since May 2015. Responsibilities: Overseeing procurement, supplier management, and contract management; creating a framework to support the department’s procurement activities; implementing purchasing policies and improvement strategies. Experience: Financial advisor, Yuebao Investment Co.; purchasing and sourcing coordinator, Seven Halos; […]
Read MoreSupporting Sustainability Throughout the Supply Chain
Companies can support sustainability throughout their supply chains with many different approaches. Reducing paper by automating manual business processes, optimizing shipments and loads with end-to-end visibility, saving fuel and lowering emissions by avoiding supply chain disruptions, and sourcing materials from suppliers with like-minded sustainability goals are just a few examples. Ed Rusch, vice president of […]
Read MoreWhatever It Takes
So you’re a retailer, and out of stock on a particular item. Then, of course, a customer orders it. What do you do? When outdoor gear retailer Backcountry was faced with an out of stock that would disappoint a customer, an employee went shopping on a competitor’s website, purchased the item with a personal credit […]
Read MoreDimensioning on the Move
Growing fuel costs and capital expenses paired with a driver shortage have left companies shipping less-than-truckload (LTL) freight scrambling for ways to cut costs. Unfortunately, opportunities to counter fuel costs, eliminate capital investments, and reduce the manpower required to keep business moving are limited. That’s why many shippers are turning to dimensioning technology to gain […]
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