Commentary

Somewhere Henry Ford is Smiling
Henry Ford revolutionized car manufacturing by inventing the moving assembly line. Besides saving time and money, that new process made the Model T affordable and ubiquitous. Today, thousands of vehicle plants around the world still use that method. Using Ford’s method, modern vehicle assembly lines are a moving and sequential process where a car’s frame—called […]

The Hidden Cost of Inefficient Inbound Operations — and How Visibility Changes Everything
When operations leaders talk about supply chain performance, the conversation almost always starts with outbound: on-time delivery, fill rates, and transportation spend. But the truth is, the story of outbound success often begins on the inbound dock—and too often, that story is one of delay, chaos, and unseen cost. The Invisible Bottleneck Inbound operations are […]

What New Job Will AI Create in Logistics/Supply Chain Management?
AUDIT AI risk auditor. As artificial intelligence takes over routine planning, we’ll need experts who audit the decisions it makes. This role will interrogate AI-driven forecasts, sourcing choices, and risk models. –Lisa Montague Commercial Director (South), AGI Global Logistics Ethics and governance director. This position drives the safe and ethical adoption of AI across all […]
Case Studies

Burning Ships, Embracing Change, and the Power of ‘Who, Not How’
By adopting a “burn the ships” mentality, balancing empathy with accountability, and building the right team, Josh Dunham, CEO of Reveel, navigates constant industry changes and fosters a culture of innovation.

Norfolk Southern VP Reveals How He Puts the Customer First: Talk Less, Listen More
Stefan Loeb is vice president, business development, first- and final-mile markets, with Norfolk Southern Corporation, which operates a 22-state freight transportation network.

How Erin Mitchell Grows a People-First Powerhouse
Erin Mitchell is building a company from scratch in a time of supply chain uncertainty, leveraging technology and a unique leadership style to drive growth and keep her team motivated.
How-To

10 Tips for Improving Carrier Collaboration
In an era of constant disruption, businesses face unprecedented logistics challenges. To navigate these complexities, companies must strengthen collaboration with carriers.

Optimizing Direct-to-Consumer Operations
Direct-to-consumer has transformed into a frontline revenue engine. Faster delivery demands, higher return rates, and rising last-mile costs make logistics the battleground.

10 Tips for Ensuring Visibility and Responsiveness With AI
Using artificial intelligence can strengthen forecasting, streamline operations, and empower teams to make more informed decisions. Here’s how Southern Glazer’s does it.
