Articles
IT Matters: Logistics & Supply Chain Technology
Whole Order Visibility Supports Front Lines of Customer Satisfaction
In the days of dot.com euphoria, an order was an order, plain and simple. Consumers went to Amazon.com to buy a book, then felt the excitement of clicking on “track your package” to follow each step of the delivery. But B2B order tracking is different. No company uses Amazon.com to place complex equipment orders or […]
Read MoreReal-Time Visibility Ensures Real Savings
Cost control is an increasingly critical factor as companies fight to remain competitive. Simply put, if you cannot grow revenues, you must cut costs. Supply chain integration across business units is a leading cost-cutting measure, according to corporate managers responding to a recent Gartner Dataquest survey. One problem with most installed procurement and logistics systems […]
Read MoreVMI Heals Distributor/Manufacturer Mistrust
Imagine if your doctor had real-time information about your blood pressure, heart rate, cholesterol level, blood sugar, and brain wave patterns and could intervene remotely at any time. Medical technology hasn’t developed quite to that point yet, but enterprise software has. It’s called vendor-managed inventory (VMI). A Healthy Dose of VMI VMI has a healthful […]
Read MoreReading the Logistics Radar Screen
Private network proliferation and the Internet’s global commercialization improve productivity in manufacturing and customer-facing business operations. But at the interface between information technology and the physical world of transportation and logistics, we still have a long way to go. The flip side of the IT revolution is that the quality of data fed into logistics […]
Read MoreCreating a High-Velocity Supply Chain
Performance improvement over the past 10 years has been largely based on internally focused enterprise systems that integrate functional processes and promote internal efficiencies. With ERP and various flavors of supply chain planning and transportation management tools, manufacturers and distributors have been successful at achieving a first level of benefit, but often at the expense […]
Read MoreBoosting Supply Chain Agility for a Competitive Edge
The recent downturn in the high-tech economy is leading companies to scrutinize their supply chains more closely. With profits falling, staffs shrinking, and doors closing, it becomes even more imperative that companies foster supply chain agility to retain a competitive edge in the face of highly volatile demand. Companies can improve supply chain agility in […]
Read MoreExtending Efficiencies Beyond the Four Walls
Most companies that have successfully streamlined the internal links of their supply chain have not been able to extend those efficiencies outside their own four walls. Inside, they’ve found many ingenious ways to squeeze time and complexity from supply chain processes. Outside, where the supply chain branches out to myriad partners who help move goods […]
Read MoreUnlocking the True Value of e-Marketplaces
E-marketplaces have earned tremendous interest and participation in almost every industry, from chemicals to office supplies. However, e-marketplaces are only now reaching a level mature enough to evaluate the benefits. Surprise! The main reasons used to lure participation—such as lower product prices for buyers and increased access to new customers and markets for suppliers—are not […]
Read MoreChoosing Technology Over Nuts and Bolts
Picture this Information Technology (IT) department of a transoceanic shipping company: Hundreds of programmers sitting in front of computer screens. Managers training employees on outdated systems in use for 20 years. Phone calls from business unit heads wondering why legacy work is delaying project deadlines. This was Sea-Land in 1992, when I became CIO. Yet […]
Read MoreTransportation Software: A Guide for the Perplexed
Making the right transportation software choice is harder than ever. More than 60 Internet transportation dot.coms have launched in the last 12 months alone. If you’re like most people, you’re wondering: “How can I make sense of all these companies?” The good news: the Internet can provide enormous productivity gains for transportation and logistics companies. […]
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