Securing Capacity While Pivoting for Peak Season - Hub Group
A home goods retailer turned to Hub Group to secure capacity in the face of a hectic peak season.
As a major retailer specializing in housewares and furniture, Hub Group's customer was preparing for a peak season poised to present significant challenges to their supply chain.
While the customer hoped to capitalize on growing demand spurred in part by strong online sales, their regular provider was unable to guarantee the capacity they required due to strong market demands, leaving them in need of a swift alternative to ensure products hit shelves on time. Without a solution, they'd be forced to pay exorbitant truck rates or be unable to meet the demand of their customers.
Hub Group met with the customer to understand their needs and develop a plan to supply them with the capacity necessary to execute their business, while also mitigating extra costs.
This was accomplished by developing a unique equipment repositioning plan and leveraging carrier relationships to flex up and cover the business. Hub Group also provided the customer with enhanced shipment visibility, working with them on continuous improvement opportunities to reduce unnecessary dwell time and further enhance cost savings.
The end result was an effective program that provided support through peak season and enabled the customer to deliver their product on time without breaking the bank.
Afterwards, Hub Group was able to diversify offerings geared at further improving efficiency within their customer's supply chain. As a result, the customer can rest assured their capacity demands will be met by a strategic solutions provider, Hub Group.