Archive: Jan 2003

Building Bridges With Your 3PLs

With competition at an all-time high, it is more important than ever to develop a trusting relationship with your logistics partners. As the logistics business grows, 3PLs offer services that encompass the entire supply chain. They no longer just manage your warehouse—today they offer global solutions that include transportation, warehousing, customs, and IT services. Because […]

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Where the Supply Chain Meets the Value Chain

By taking a different approach to the way we look at certain objects and processes, we gain the benefit of objectivity. A similar method holds true when looking at the supply chain. It is the nature of systems, especially complex ones such as in the supply chain, to evolve and change. Part of the pressure […]

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Brittain Ladd: Doing It Right The First Time, Every Time

Success to me,” says Brittain Ladd, “is educating others on the importance of quality and doing the job right the first time, every time.” As a Six Sigma black belt, Ladd has dedicated himself to eliminating variance—making sure his organization adheres to the highest standards in every detail. Ladd is transportation planning manager for Michaels […]

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Air Cargo: Business As Usual

Unfazed. Surviving a tumultuous two-year stretch marked by security and regulatory demands, rising shipper expectations, and internal profitability pressures, air carriers show resolve and resiliency. Here’s a look at how airlines, forwarders, and integrators prove that, despite the challenges, it’s just business as usual.

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Maximizing Your CRM System

Two-thirds of all Customer Relationship Management (CRM) initiatives fail, according to a recent study by Gartner Inc. Proper implementation and direction may be one problem. But many businesses overlook the fact that the CRM information they store and manage is inaccurate, outdated, or redundant. Here are 10 tips to help you maximize the effectiveness of […]

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Zero Hour

What happens when disaster strikes and your shipment never makes it? Time stops for a brief moment … then the clock starts ticking and the phones start ringing. What do you do? How should your vendors and carriers respond? Read this gripping fictional account of one carrier dealing with the unexpected. The story may be make-believe, but the consequences are no less real.

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Managing Logistics Change: Doing it Right

Wrapped in a chrysalis of change, business logistics managers are rebuilding internal elements and morphing legacy systems to answer increased customer demands and manage never-ending variables. What emerges is a logistics process that is more agile, able to fly faster and go farther. See how leading companies use change to transorm themselves, with breathtaking results.

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Keith Biondo

Descartes Was Wrong … and Right

Descartes divided our world into two distinct parts—”extended things,” things that are real, existing in the physical world and “thinking things,” thoughts and memories. Descartes was wrong. That’s what New York scientist Timothy Tully says and he is out to prove it. How? By using molecular biology to break down thoughts into physical components. He […]

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Feeling Full: More is More

When choosing the mix of articles, and setting their length, for our annual Logistics Planner issue, I have more freedom than usual. As an editor, I normally face tremendous pressure to keep things brief in recognition of, or perhaps in surrender to, today’s quick reading habits. Each issue, I struggle with a brevity bias, as […]

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Cycle Time Reduction Gives Life to Productivity

Manufacturers that can’t deliver on time won’t keep their customers happy—or keep them at all. This reality is all the more reason why small and mid-sized manufacturers need to get their products into customers’ hands as quickly as possible. Often, however, bottlenecks in the production process make this impossible. The following scenarios of lost productivity […]

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Balancing IT Strategy with ROI

For years enterprise software implementations were all about the Big Bang. After spending months and millions of dollars installing a new system, the grand moment would come, the “on” switch would be thrown, and the organization would suddenly achieve Nirvana. Times have changed. In a chilly economy, IT executives cannot afford to wait very long […]

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