Amazon Business Rolls Out New AI Tools for Procurement, Supply Chain Monitoring
Amazon Business is introducing a new set of AI-powered tools designed to automate buying decisions, detect spending anomalies, and help organizations anticipate supply chain disruptions.
By Amy Roach | November 14, 2025
Amazon Business introduced a suite of new AI-driven tools aimed at simplifying purchasing and helping organizations spot savings and potential supply chain disruptions. The updates were announced at the company’s Reshape conference on Nov. 12.
The biggest addition is Amazon Business Assistant, an AI chatbot now available to U.S. customers at no additional cost. The tool offers real-time guidance on account setup, purchasing options, and potential efficiencies based on past buying patterns.
Amazon is also adding Savings Insights for U.S. Business Prime members in the coming weeks. The dashboard uses AI to surface bulk-buying discounts, alternative price options, and other cost-saving opportunities.
For enterprise users, the company introduced Spend Anomaly Monitoring, which flags unusual purchasing trends—such as irregular reorder cycles or sudden spikes in daily spending—to help administrators detect potential overspending or procurement issues.
Beyond purchasing tools, Amazon Business, AWS, and Deloitte unveiled two AI-enabled industry solutions slated for release in early 2026. One targets manufacturers, using predictive analytics to anticipate parts shortages and streamline order management. The other is designed for utilities, offering AI-driven diagnostics and material-needs forecasting to support grid reliability and post-storm recovery.
The announcements come as Amazon Business continues expanding its footprint in procurement technology, reporting more than eight million organizational users globally.