Articles

How-To

Cutting Costs While Delighting Customers

North American companies increasingly are seeking data-driven supply chain strategies to lower costs while improving customer satisfaction. Robust technologies and advanced analytics drive the business insight needed to streamline processes and reduce costs from raw materials to end delivery. Sophie Dabbs, vice president of client solutions for third-party logistics provider Transportation Insight, discusses the art […]

Read More

Improving Shipper/Carrier Relationships

From shippers, receivers, and purchasing agents to carriers and third-party logistics companies, everyone has an opinion on how to reduce trucking costs. But they all agree that to help save money, shippers should build strong relationships with their less-than-truckload (LTL) carriers. Mark Hamblin, vice president of sales, west, for LTL carrier Saia, offers some advice […]

Read More

Maximizing Intermodal Efficiency

Intermodal transportation was developed to improve efficiency as U.S. consumer demand and shipment volume grew. When a trucking entrepreneur realized it would be more efficient to use the same conveyance for different shipping modes, without having to handle the cargo, intermodalism was created. The resulting interoperability of the assets themselves—containers, chassis, railcars—is evidence of improved […]

Read More

Supporting a Multilingual Workforce

As today’s workforce becomes increasingly multilingual and diverse, employers are focusing on ways to effectively communicate with their staff. Open lines of communication are key to avoiding confusion, mistakes, and accidents. While it is not necessary for managers to be fluent in every language the staff speaks, it is important to take steps to make […]

Read More

Choosing a Route Planning System

Time is money, and a route planning system can drastically reduce the time it takes to plan your transportation schedule. Not only do route planning systems lower mileage, they also help cut fuel usage, decrease carbon emissions, improve asset utilization, and increase customer service. William Salter, CEO and president of Paragon Software Systems, recommends choosing […]

Read More

Reducing Freight Costs

Transportation prices have risen over the past year, but shippers can cut those costs through smart planning. Tim Benedict, senior director of transportation at APL Logistics, offers the following tips for reducing freight costs. 1. Don’t wing it. Electing to use international air instead of expedited ocean for the majority of hot shipments could leave […]

Read More

Reducing Cargo Theft

Cargo theft results in billions of dollars of loss every year in the United States, but taking precautions can minimize the risk. FreightWatch International’s Supply Chain Intelligence Center offers the following advice for securing your supply chain, and reducing cargo theft. 1. Conduct thorough background investigations. Driver turnover continues to be an enormous vulnerability in […]

Read More

Selecting a Yard Management System

Yard management systems (YMS) enable companies to connect to activity in the yard, on the docks, and at the gates—improving the flow of goods in and out of the facility. A YMS should be easy to use and quickly adopted by end users, recommends Nate Harris, president, Cypress Inland Corporation, a yard management software company […]

Read More

Negotiating Rail Freight Rates

The best way to improve railroad contract negotiations is to understand the market and the opportunities to increase competition for your traffic. Jay Roman, president of Escalation Consultants Inc., Gaithersburg, Md., offers the following advice for reducing rail freight rates. 1. Shake off the rail monopoly power syndrome. Shippers sometimes hesitate to try to reduce […]

Read More

Streamlining Reverse Logistics

Efficiently managing damaged goods, expired products, and inventory returns can be challenging for shippers. Brian Crow, global marketing manager at chemical management services provider Rinchem Company Inc., offers the following recommendations for proactively and efficiently managing reverse logistics material flows, while significantly reducing costs. 1. Use tech tools to track returned inventory. Many warehouse management […]

Read More

Preventing Shipment Damage

While it is impossible to prevent every mishap along the supply chain, shippers can take action to reduce product damage and returns. David Faulkenberry, senior vice president of logistics provider XPO Last Mile, offers these damage prevention tactics. 1. Allow time for testing. Before implementing a widespread rollout of new merchandise, packaging, or providers, test […]

Read More

Implementing an ERP System

Using an enterprise resource planning (ERP) system can significantly enhance supply chain management performance by improving purchasing, inventory control, and information exchange between internal departments, as well as external partners. Mark Butler, manager of professional services at software solutions provider Cincom Systems, offers these insights on implementing an ERP system. 1. Understand your current system’s […]

Read More

Ensuring Import Compliance

Companies moving products into the United States must not only develop expertise about U.S. Customs and Border Protection (CBP) regulations, but also make a continual effort to stay up to date on changes to the rules. Paul Rasmussen, CEO of Zepol, a Minnesota-based provider of international trade tools, offers these tips for ensuring customs clearance […]

Read More

Tapping Social Media to Power Your Supply Chain

Social media provides a platform for companies to share knowledge and opinions, and broadcast information to an audience of followers. It also generates valuable data about how your customers think, shop, vote, and spend their leisure time. Many companies have jumped into social media to improve supply chain operations. Cindi Hane, vice president of technical […]

Read More

Selecting a Bar-code Scanning System

Bar-code tools can rapidly streamline inventory processing, but choosing the proper system requires examining the current technology, understanding the types of providers, and reviewing internal processes to match needs with a solution. Brian Sutter, director of marketing at Wasp Barcode Technologies, offers these tips for navigating the process. 1. Take a test drive. Training staff […]

Read More

Boosting Warehouse Productivity

Achieving warehouse productivity goals such as reducing picking times and increasing throughput rates can be challenging. Chris Castaldi, director of business development at Carlstadt, N.J.-based materials handling systems integrator W&H Systems, offers these tips for improving warehouse productivity. 1. Use automated picking operations. Pick-to-voice or pick-to-light systems speed picking and reduce errors by quickly providing […]

Read More

Building a Core Carrier Program

When developing a base of reliable core motor carriers, customer service and on-time success typically drive the selection process. But don’t overlook factors such as company stability and labor quality. Streamline your carrier program to a select few using the following tips. 1. Look beyond cost. When selecting partners, don’t focus solely on cost-cutting strategies. […]

Read More

Implementing a Pick-to-Light Solution

For distribution operations where 80 percent or more of item-level picking volume comes from 20 percent or less of the SKU base, pick-to-light solutions can help optimize productivity and accuracy. Christina Dube, marketing communications manager of Westbrook, Maine-based materials handling solutions provider Kardex Remstar, offers these tips for selecting and implementing pick-to-light technology at your […]

Read More

Creating a Greener Warehouse

Reducing warehouse energy and water consumption ultimately helps companies improve their bottom line and bring value to customers. Tim Barrett, COO, and Arthur Barrett, president of Massachusetts-based Barrett Distribution offer their tips for creating a greener warehouse. 1. Reduce energy waste. Implement strict rules for truck idling time in parking lots and at loading docks. […]

Read More