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New IoT Tools Enable Greater Visibility Into Complex Supply Chains

Shipping high-value goods is risky business. Supply chains are complex, and getting more complex by the day. More complexity means more surprises, and most supply chain managers don’t like surprises. Every year, pharmaceutical companies spend $30 billion replacing shipments that have been damaged due to temperature excursions. Cargo loss in other industries accounts for an […]

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U.S.-Cuba Trade: The Intersection of Sanctions, Sourcing, and Compliance

With the changing diplomatic ties between the United States and Cuba, and expectations for the new administration to redraw U.S. policy toward Cuba, many involved in international trade are unclear of the sanctions status of trade with the island nation. The country is still embargoed and, at a practical level, for most all products, normalized […]

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Cold Cuts: Refrigerated Transport’s Global Forecast

Globalization and technological advancements in refrigerated transportation systems and equipment are driving increased demand for temperature-controlled food across the globe. As a result, the refrigerated transport market is projected to reach 3.25 billion tons by 2022, at a compound annual growth rate (CAGR) of 2.5 percent from 2017 to 2022, according to the latest study […]

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Six Surefire Ways to Build a Logistics Workforce

Indiana ranks second in the United States for manufacturing and logistics employment growth and first in the percentage of Hoosiers employed in these industry sectors. Couple those statistics with Indiana’s “Crossroads of America” logistics reputation and there is a compelling reason to develop a skilled workforce for continued growth. Building tomorrow’s workforce is a team […]

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Reaching a Point of No Returns

Online shoppers can no longer take free returns for granted. The number of UK and European retailers offering customers free returns in at least one international market dropped from 55 percent in the first quarter of 2017 to just 28 percent in the latest benchmark report from research firm ReBOUND. Most brands are still not […]

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Supply Chain Commentary: Why Manufacturers Should Adopt an Ecosystem Strategy

Customers have always expected suppliers to quickly respond to their needs, but now they’re more demanding than ever. As the needs of buyers become more unpredictable and complex, and as they begin to demand more frequent product launches and extreme personalization, manufacturers are struggling to keep up, let alone profitably. One of the core challenges […]

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How Supply Chain Managers Can Use
Artificial Intelligence to Their Advantage

Artificial intelligence (AI) now touches almost every industry and walk of life. Driverless cars are chauffeuring themselves through Pittsburgh’s roads, robots dominate the activity within Amazon’s warehouses, and increasingly sophisticated algorithms for demand planning and design have gone digital. Personalization and machine learning continue to improve customers’ experiences and open countless doors for the tech […]

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E-commerce Retailers Target Germany

Germany is the most important European future market for U.S. brands expanding their e-commerce business (see chart), according to Internationalizing Your Brand in 2017, a study of e-commerce retail decision makers commissioned by Arvato and conducted by the Worldwide Business Research Digital agency. Companies that focus consistently on omnichannel and offering convenient, flexible, and reliable […]

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Food Transportation: Missing Ingredients to FSMA Compliance

Sanitary transportation compliance is currently mandatory for many and will be required for all shippers, loaders, carriers, and receivers in April 2018. While the FDA Food Safety Modernization Act (FSMA) of 2011 set the guidelines and rulemaking for the Sanitary Transportation of Human and Animal Food (STHAF) in process, there are still gaps in compliance. […]

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Fashion Supply Chain: What to Where

While most fashion and apparel executives are optimistic about the 5-year outlook for the industry, the percentage fell from 92.3 percent in 2016 to 71 percent in 2017, a record low for the United States Fashion Industry Association’s annual Fashion Industry Benchmarking Study, which surveyed executives from leading fashion and apparel brands, retailers, importers, and […]

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NAFTA: Should We Stay or Should We Go?

Many Americans see the North American Free Trade Agreement (NAFTA) as a contributing factor to the growth of the U.S. economy over the past 20 years and to the proliferation of high-skilled jobs, and believe the focus of the NAFTA negotiations should be modernizing the agreement, not withdrawing from it. Though it is often portrayed […]

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Engaging Customers Through AI

Engaging Customers Through AI

Retailers will rely heavily on technologies such as live chat, Facebook Messenger, and Amazon Alexa for customer service, according to a new research study from Linc and Brand Garage. How AI Technology Will Transform Customer Engagement highlights the overwhelming emphasis retail executives are placing on automated platforms to improve customer communication, with 87 percent of […]

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Best Practices for the Gift of Successful Holiday Sales

Best Practices for the Gift of Successful Holiday Sales

For some retailers, holiday sales can represent up to 27.4 percent of annual sales, and in 2017, overall retail holiday sales are expected to increase from 2016. Debra Glassburn, Partner, Columbus Consulting, offers these tips to help retailers make the most of the 2017 holiday season and leverage every sales opportunity. Understand historical trends. Having […]

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Consumer Behavior: The Missing Link

Consumer Behavior: The Missing Link

In today’s highly competitive, omni-channel market, companies are realizing the path to success hinges on their ability to understand consumer behavior. Retailers and manufacturers can unlock significant competitive advantage by leveraging consumer insights to make category decisions and create localized merchandising assortments. Most companies lack the ability to mine and leverage important customer data, and […]

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FedEx and UPS Set Aside Rivalry to Lobby White House on Infrastructure

An amusing meme that occasionally makes the rounds on social media shows a FedEx truck parked nose-to-nose with a UPS truck, with the caption "it’s about to go down." For the moment, however, the two major rivals have set aside their differences in the interest of the greater good. David Abney, CEO of UPS and […]

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IBM: Working on the Blockchain Gang

IBM: Working on the Blockchain Gang

Security. Transparency. Efficiency. These buzzwords have circled the supply chain for years as consumers demand more responsible supply chains, forcing shippers and providers to explore new ways to make these terms reality. Alongside these buzzwords, another word surfaces as a potential solution to many major concerns: blockchain. IBM aims to make this solution tangible for […]

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The Calm After the Storms

The Calm After the Storms

Among the lasting effects of catastrophic natural disasters such as Hurricanes Harvey and Irma is a positive one: Knowledge. It’s an understanding of what companies need to do in the wake of a disaster, which efforts worked and which failed, and how to be better prepared. How Walmart, FedEx, and other big companies have adapted […]

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4PLs Will Benefit Most from Supply Chain Digitalization

Will digitalization reshuffle the deck in the marketplace of logistics services? Yes, say the IT experts at cloud-based supply chain management solutions provider AXIT, a Siemens company. A new paper published by the firm highlights how the digital transformation is affecting the industry. The authors believe that the fourth-party logistics (4PL) provider model will be […]

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Supply Chain Shout Out: Forklift Power

Powered industrial trucks, or forklifts, are an indispensible part of doing business for logistics operations. They are used to move and lift materials and offer load capacities from a few thousand pounds up to 180,000 pounds. They also come in all shapes and sizes, depending on the application: lift trucks, tow tractors, rough terrain vehicles, […]

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E-Commerce Commentary: Three Ways Shippers Can Improve Customer Satisfaction

The Amazon Effect continues to weigh heavily (pun intended) upon the supply chain. Consumers expect to receive packages at their homes within a few days—or within a day—of placing an order, and the demand for lightning-quick fulfillment coupled with the myriad of small-order additions has led to a complex operating environment for supply chain leaders. […]

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