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Amazon, FedEx, and the Customer-Focused Company

More than 2.75 billion packages were delivered in the United States over the holiday season, a staggering number. Remember, there are only 330 million Americans! Watching all these boxes being delivered, it made me wonder: Why did Amazon choose to start shipping its own boxes? If you haven’t been tracking this, you may not know […]

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Artificial Intelligence Gets Real

Artificial Intelligence Gets Real

About 90% of respondents to an IFS global research study into the attitudes and strategies towards artificial intelligence (AI) among business leaders report at least some plans to implement AI in various parts of their business. Among the key findings: Industrial automation is the most commonly reported area of investment, with 44.6% planning AI projects. […]

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Drones Make the Medicine Go Down

Drones Make the Medicine Go Down

UPS Flight Forward Inc. and CVS Pharmacy have successfully completed the first revenue-generating drone delivery of a medical prescription from a CVS pharmacy directly to a consumer’s home. This was followed by another delivery of a medical prescription to a second customer in a nearby retirement community. Both flights used the M2 drone system by […]

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Taylored-Made Expansion

Merger and acquisition activity in the third-party logistics sector continues to grow. In a major expansion, Taylored Fulfillment Services acquired the U.S. operations of Toll Global Logistics, a $8.7 billion Australian logistics company. Brian Southwell, vice president of business development and marketing, and Margaritta Topielski, chief administrative officer at Taylored, discuss the buyout with Inbound […]

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Eating Up Cookies

Eating Up Cookies

A cookie shortage is leaving cookie jars empty and taking a bite out of food supply chains. Campbell Soup, maker of Pepperidge Farm cookies, faces supply constraints in its cookie division due to labor shortages and elevated demand as consumers stay home during the pandemic, according to the company’s earnings call. While Campbell ramped up […]

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Top 10 Manufacturing Predictions

What’s ahead for global manufacturing? "Manufacturing companies are transforming from efficiency-oriented operations to resilient organizations driven by a tighter connection to markets and customers," says Kevin Prouty, vice president, Manufacturing Insights, IDC. Here’s what Manufacturing Insights predicts for the years ahead: 1: By 2023, 65% of global manufacturers will realize a 10% savings in operational […]

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Supporting Women Behind the Wheel

Supporting Women Behind the Wheel

Two U.S. senators, working with Ellen Voie, president and CEO of the Women In Trucking Association, introduced legislation that would require the Federal Motor Carrier Safety Administration (FMCSA) to take a formal role in supporting women drivers. Senator Jerry Moran (R-KS) and bill co-sponsor Senator Tammy Baldwin (D-WI) are working with the FMCSA to create […]

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That’s a Wrap: Holiday Shipping Tied Up in Knots

That’s a Wrap: Holiday Shipping Tied Up in Knots

During the holiday shopping season, all eyes are on shipping, with more than half of consumers (60%), and nearly three-quarters of millennials (74%) claiming they were disappointed with holiday shopping services in the past. Stats from Pitney Bowes’ 2019 Global Online Shopping Study reveal the top shipping frustrations: 1. Free shipping still reigns supreme, with […]

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Navigating Your Supply Chain Through the Uncertainty of Trade War

Trade tensions between the United States and China are running high and intensifying with each new week. With no clear resolution in sight, many are questioning the inevitable impact this will have on the global supply chain. While some companies are just beginning to consider changes to their operations, many are deep in the process […]

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