Follow the Process

Follow the Process

Process automation plays an important role in building supply chains, finds a benchmark report from Precisely and SAPinsider.

A majority (89%) of the SAPinsider members surveyed indicate that they believe process automation in the supply chain is either “important” or “very important” to attain digital transformation objectives. Respondents cite resiliency (51%) and agility (46%) as the top drivers for process automation.

The report, however, points to a gap between where respondents want the industry to be versus where it is now. For example, 72% say less than 50% of their supply chain processes are currently automated, while another 33% automate just 25% of their processes. Almost half of respondents are looking to close that gap, with 47% saying they are considering implementing artificial intelligence and machine learning technologies over the next 24 months.

Respondents also say that process automation has led to benefits that include:

  • End-to-end process visibility (82%)
  • Increased process efficiency (79%)
  • Defining and documenting standardization (77%)
  • Integrated processes across the end-to-end supply chain (75%)
  • Building internal skill sets (72%)