Keeping Freight Moving Through A Critical Transition
As Ahold Delhaize USA brought inbound freight management back in-house, Trinity Logistics helped ensure freight kept moving without disruption.
The Challenge
Ahold Delhaize USA serves millions of customers each week through well-known grocery brands including Food Lion, Hannaford, Stop & Shop, The GIANT Company, and GIANT Food of Landover.
Supporting those operations requires a dependable transportation network capable of handling thousands of shipments each week.
As the company evaluated how to effectively manage portions of its inbound freight network, they decided to transition from outsourcing those shipments with a third-party provider to bringing that freight management back in-house.
During the transition, the company needed transportation providers that could deliver reliable capacity, competitive pricing, consistent service, and responsive communication. Any disruption could impact the steady flow of products moving throughout its distribution network.
The Solution
Having previously supported freight within the retailer’s network, Trinity Logistics was already a familiar and trusted provider.
Trinity began supporting Ahold Delhaize USA in 2014 and continues to manage inbound shipments today, often handling between 30 to 50 shipments per week.
While competitive pricing helped establish the relationship, Trinity’s consistent execution and high level of service helped strengthen it.
Trinity provided dependable carrier capacity, proactive communication, and responsive support whenever transportation needs arose.
The partnership helped Ahold Delhaize USA successfully navigate its transition while maintaining confidence in its transportation operations.
Bringing freight management in-house created cost savings and greater operational control, while Trinity helped ensure freight continued moving efficiently throughout the process.
More than 10 years later, the long-term relationship remains built on trust and reliability. Trinity consistently exceeds a 95% on-time delivery benchmark, providing the level of service Ahold Delhaize USA depends on.
Nurturing a Partnership
As their Manager of Contracts & Freight Settlement shared, “Working with Trinity has been a true, solid partnership. Whenever we reach out with a load or a need, whether it’s early morning, late in the day, or even on a weekend, someone always answers and takes care of it. You really couldn’t ask for more in a logistics provider.”
To learn more:
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trinitylogistics.com
800-846-3400