Articles
3PL
Does Your 3PL Provide ‘Golden Rule’ Customer Service?
Outsourcing logistics can be hectic and stressful, especially if you deal with a provider more interested in the next shipment than the one en route right now. Imagine a third-party logistics provider (3PL) that does whatever it takes to fix shipping problems, believes there is no such thing as “just a transaction,” and whose drivers […]
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New Kids in Town: 3PLs Move Into the TMS Market
MORE TO THE STORY: Software House or 3PL? Addressing Your TMS Needs Changing the TMS Scene If you want to manage transportation in-house, you contract with a software vendor for a transportation management system (TMS). If you want to outsource, you ask a third-party logistics (3PL) provider to handle transportation for you. Those have been […]
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A New Day Dawns for 3PL Partnerships
Most logistics outsourcers today use an RFQ to select their 3PLs. But that model is outdated and ineffective. A handful of forward-thinking shippers and logistics providers are instead embracing a collaborative outsourcing method, with powerful results.
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Balancing Shipper and Carrier Interests
The past two years have been a roller coaster ride for both carriers and shippers. After the financial crisis, carriers dropped their rates to unprecedented levels. Service contracts locked in these non-compensatory rates, and volumes dropped precipitously. Ocean carriers took ships out of service, and capacity cuts were steep and drastic. The financial viability of […]
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White Glove Services: Ask for What You Need
White glove service is one of the supply chain’s most complex specialty areas, encompassing everything from first- and final-mile value-added services, to delicate or high-value product handling. Because of white glove services’ specialized nature, shippers must define their specific requirements for these projects in their RFPs, and service providers need to thoroughly evaluate the scope […]
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Achieving Competitive Advantage: How the Right 3PL Partner Can Help You Dominate Your Market
In today’s marketplace, all too often there is a disconnect between 3PL performance and clients’ expectations. As established 3PL companies mature and less robust players continue to enter the market, the gap between client expectations and 3PL deliverables continues to grow. Most 3PL value propositions focus primarily or exclusively on a client’s financial performance. Profit […]
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Protect Your Supply Chain From Merger Mania
In recent months, several third-party logistics (3PL) providers have merged to form large conglomerates, and consolidation in the 3PL market is likely to continue. Although the trend is not new, the New Year is a good time for companies to take a closer look at 3PL relationships and consider how they impact supply chain performance. […]
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4PLs Take Control
Much like air traffic controllers, 4PLs guide transportation operations, manage product flow, and sometimes help avert disaster.
Read MoreSupply Chain Gain: Call In the Experts
Outsource your way to a more efficient supply chain by selecting a knowledgeable and resourceful third-party logistics provider.
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Certifiable Results
SmartWay Partner. ISO. C-TPAT. Cargo Network Service. Cargo 2000. FAST. Logistics service providers attain a multitude of certifications, but what does it mean for shippers? Find out how providers qualify, and what you can gain from working with certified partners.
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