Articles

Last Mile Delivery

The Building Blocks of Omnichannel Fulfillment

The Building Blocks of Omnichannel Fulfillment

How leading brands snap together their omnichannel mix to meet market needs and expectations while serving business goals. E-commerce growth, accelerated by the pandemic combined with organic changes in customer needs and expectations, has forced both business-to-consumer and business-to-business (B2B) brands to adjust their omnichannel mix. Consumers are driving much of the change, with 82% […]

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Quick Look at the Last Mile

Quick Look at the Last Mile

Two new studies take a close look at the last mile and shed some light on the current state of this crucial logistics segment. The quick takeaway? The last mile is becoming more important for customer satisfaction, and as a result, shippers are increasing their focus on it and looking for tools to boost delivery […]

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Using Actionable Real-Time Visibility to Impact the Consumer Experience

Across the globe, the hot topic in boardrooms has been improving supply chains and getting products into the hands of consumers. Utilizing technology has become vitally important to improving both last-mile delivery and the end consumer’s experience with a brand. There are important costs for a brand to consider associated with a bad last-mile delivery […]

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Consumers Have the Last (Mile) Laugh

While the use of last-mile delivery has increased in the pandemic era, the process has experienced various growing pains. A new consumer survey shows customers have encountered regular delays and would like to have greater visibility of their deliveries. The survey, conducted for Anyline by Researchscape, examines the extent to which consumers have turned to […]

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