Articles
Last Mile Delivery
You Can Add Value to Your Brand Through Last-Mile Delivery
Retailers in a post-COVID world know better than anyone that growing their business by diversifying what they offer is a surefire way to solidify customer loyalty. In today’s highly competitive retail environment, delivery as a brand extension is a critical differentiator.
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Are Bad Deliveries Ruining Your Last Mile? Here’s How to Flip the Script
While the chaos of supply chains has been tamed from its pandemic peak, new disruptions are being forecast and the holiday shopping season will only compound those issues.
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Last Mile Holiday Trends: Ho Ho Ho, Oh No?
Even though summer recently ended, it’s never too soon to think about the holiday shopping—and shipping—season in the retail and e-tail logistics world.
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The Building Blocks of Omnichannel Fulfillment
How leading brands snap together their omnichannel mix to meet market needs and expectations while serving business goals. E-commerce growth, accelerated by the pandemic combined with organic changes in customer needs and expectations, has forced both business-to-consumer and business-to-business (B2B) brands to adjust their omnichannel mix. Consumers are driving much of the change, with 82% […]
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White Glove Delivery Strategies and Techniques
When consumers were sent home to work, big and bulky e-commerce orders took off, along with white glove delivery expectations. The right combination of technology and strategy can help retailers meet them. Saying that e-commerce shipping has had an eventful two years would be an understatement. The pandemic accelerated the shift toward online retail by […]
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Quick Look at the Last Mile
Two new studies take a close look at the last mile and shed some light on the current state of this crucial logistics segment. The quick takeaway? The last mile is becoming more important for customer satisfaction, and as a result, shippers are increasing their focus on it and looking for tools to boost delivery […]
Read MoreOptimizing the Last Mile
Complexities and constantly changing demands impact last-mile delivery. Since the pandemic, consumer demand and e-commerce volumes have surged, as delivery windows have shrunk. Businesses can address the challenges of the last mile with technology, along with these directives.
Read MoreUsing Actionable Real-Time Visibility to Impact the Consumer Experience
Across the globe, the hot topic in boardrooms has been improving supply chains and getting products into the hands of consumers. Utilizing technology has become vitally important to improving both last-mile delivery and the end consumer’s experience with a brand. There are important costs for a brand to consider associated with a bad last-mile delivery […]
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Consumers Have the Last (Mile) Laugh
While the use of last-mile delivery has increased in the pandemic era, the process has experienced various growing pains. A new consumer survey shows customers have encountered regular delays and would like to have greater visibility of their deliveries. The survey, conducted for Anyline by Researchscape, examines the extent to which consumers have turned to […]
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