Articles

Last Mile Delivery

Quick Look at the Last Mile

Quick Look at the Last Mile

Two new studies take a close look at the last mile and shed some light on the current state of this crucial logistics segment. The quick takeaway? The last mile is becoming more important for customer satisfaction, and as a result, shippers are increasing their focus on it and looking for tools to boost delivery […]

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Using Actionable Real-Time Visibility to Impact the Consumer Experience

Across the globe, the hot topic in boardrooms has been improving supply chains and getting products into the hands of consumers. Utilizing technology has become vitally important to improving both last-mile delivery and the end consumer’s experience with a brand. There are important costs for a brand to consider associated with a bad last-mile delivery […]

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Consumers Have the Last (Mile) Laugh

While the use of last-mile delivery has increased in the pandemic era, the process has experienced various growing pains. A new consumer survey shows customers have encountered regular delays and would like to have greater visibility of their deliveries. The survey, conducted for Anyline by Researchscape, examines the extent to which consumers have turned to […]

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Google Searches for Last-Mile Market

Google Searches for Last-Mile Market

Google is getting into the last-mile game with the launch of two new solutions to help fleet operators improve delivery success and optimize fleet performance through an integrated suite of mapping, routing, and analytics capabilities—Cloud Fleet Routing API from Google Cloud and Last Mile Fleet Solution from Google Maps Platform. Cloud Fleet Routing API focuses […]

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Aaron Hageman

Last Mile Predictions and Priorities

Since COVID-19 shut down the world, the delivery industry as a whole experienced exponential growth. The rise of e-commerce platforms stretched last-mile delivery to its limits. The pandemic forced more people to consider delivery services and now consumers love the convenience. This preference for delivery over in-person shopping will continue into the future even after the pandemic.

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