IL Podcast 032: How do you manage chaos in customs & freight and learn to expect the unexpected?

Guest: Pete Mento, VP, Global Trade, Crane Worldwide

The business of brokerage and freight forwarding is often an exercise in managing chaos. Chaos that can come from man, machine or mother nature. But to successfully manage that chaos requires attention to the details your customers expect and adaptability to situations that no one expected. Pete Mento, of Crane Worldwide, offers some advice on how businesses should prepare for the challenges still to come.

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