Amazon is driving consumer delivery expectations. Their delivery services are not just the gold standard, they re THE standard by which other retailers are judged. Amazon is the reason people now think 2-day-and-under delivery times are no longer expedited service;  they re expected service. So what ‘s a retailer not named Amazon to do? Make your last mile your best mile. Last-mile service is truly the make-or-break part of a transaction. When a customer is either pleased with delivery services or disappointed if something goes wrong, the appreciation (or the blame) goes not to the logistics provider but to the retailer. There are a host of options and strategies to improve last-mile service, but to make your last-mile service a true competitive advantage, you ll need two things: technology and the right logistics provider. Find out more by downloading this free whitepaper.

Share this:

Leave a Reply

Your email address will not be published.