Case Studies

Greg Schwartz: Smooth Operator

In the smoothie business, hot weather is a blessing; as temperatures rise, so does demand. But when the sun blazes too long over peach orchards or berry fields, it may ruin the crops. Then, bringing in the fruit needed to whip up a perfect healthy drink becomes a complicated puzzle. That’s why Greg Schwartz, vice […]

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Jim Calo: Under Armour’s Over Achiever

Active people look to Under Armour’s clothing, footwear, and sports gear to help them stay at the top of their game. Since last October, Jim Calo has been giving Under Armour a similar boost. As the Baltimore firm’s first chief supply chain officer, Calo spends much of his time with the operations team, scouting for […]

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Norbert Ore: The Creative Touch

When Norbert Ore looks back at his career, he recalls with special satisfaction a phase that started in 2001, when a job switch took him from Chesapeake Corp. to Georgia-Pacific (GP) LLC, Atlanta. His new position, the one he still holds today, was group director, strategic sourcing and procurement. Even for a supply chain veteran […]

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Bean There, Returned That

Building its business around high-quality outdoor equipment and clothing, L.L. Bean’s sales channels include seven retail stores, one dozen outlet stores, the Internet, and its nearly 100-year-old catalog. But it’s not just the product that Bean built its reputation on—it’s also the retailer’s 100-percent satisfaction guarantee. The roots of that guarantee trace back to 1912, […]

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Vimal Patel: Taking an Eagle’s-Eye View

When Vimal Patel speaks, everyone listens. As manager of merchandise flow at American Eagle (AE) Outfitters’ Warrendale, Pa., distribution center, his job is to make sure all departments – receiving, replenishment, packing, and shipping – pull together to achieve the facility’s goals. “Every department wants to do well individually, but they don’t always look at […]

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