Articles

Checking In

Felecia Stratton

Whatever It Takes

So you’re a retailer, and out of stock on a particular item. Then, of course, a customer orders it. What do you do? When outdoor gear retailer Backcountry was faced with an out of stock that would disappoint a customer, an employee went shopping on a competitor’s website, purchased the item with a personal credit […]

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Felecia Stratton

Keep the Change

When developing content for Inbound Logistics, I often ask readers what issues and challenges they face. Dealing with constant change in supply chain management is one hot-button topic that arises repeatedly. Efficient change management is critical in the supply chain because it touches every function within an enterprise. And, as I recently discovered, managing change […]

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Keith Biondo

Timely Timeline Reminder 

In the past 30 days, I heard and saw much that reminded me why so many IL readers tell me they love working in logistics. My travels included 30 site visits and two industry conferences. Here’s part of my timeline: At an early morning meeting, I spoke with one visionary who is forging public-private partnerships […]

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Keith Biondo

XPO Goes Long with Con-way Play

Merger and acquisition activity in the transportation and logistics sector has been fast and furious over the past few months. Still, it’s hard to imagine that UPS’s acquisition of Coyote Logistics ($1.8 billion) and Infor’s GT Nexus move ($675 million) have become little more than sidebars to this summer’s blockbuster feature—XPO Logistics’ bookended $3 billion-plus […]

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Felecia Stratton

Just Another Brick in the Mall 

Travel around the world, and you see up-and-coming economies sporting many shiny new buildings, airports, ports, and factories, while more mature economies display aging legacy infrastructure. It’s the nature of progress. You see the same parallel in retail operations, where newer e-commerce models seem to overcome legacy brick-and-mortar models. But not entirely. Yes, e-commerce is […]

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Keith Biondo

You Say You Want a Co-Evolution?

In human evolution, scientists theorize that primitive man existed 3.8 million years ago. Progress was slow until 200,000 years ago, when modern man made his appearance. Then came a spark of progress: animal domestication, farming, global expansion, refined toolmaking, and more. What we today call the third-party logistics (3PL) sector followed that same evolutionary process. […]

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Felecia Stratton

Turning Back the Pages: 20 Years of Top 100 3PLs

Where were you in 1996? Working your way up the transportation ladder? Starting a career in the logistics field? On the outside looking in? Still in high school? Grade school? Every once in a while it’s fun to throw it back—to an earlier time and reflect on where we come from, where we’ve been, cause […]

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Felecia Stratton

Engineering Green DNA

Sustainability and green are two words often used interchangeably. In truth, one is a subset of the other. Sustainability is inclusive, an ethical umbrella that covers a gamut of social, economic, environmental, and business issues. But the idea of sustainment is integral to any green effort. Shippers often run into problems pushing environmental programs because […]

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Felecia Stratton

When the Walls Come Tumbling Down

It might sound like two things I did this month—traveling to Phoenix for ISM’s annual conference and working on this Warehousing issue—have nothing in common. Ah, but they do. What happens in the warehouse, the orchestration of products coming in and going out to where they need to be, hinges on the convergence of many […]

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Keith Biondo

The World is Your Warehouse, 2.0

Inbound Logistics regularly reports on the benefits of better linking demand to supply lines. Given the new and ever-growing crop of supply chain technology solutions delivering global visibility and ability to execute, we sometimes refer to the world as your warehouse. That’s why Apple’s patent #8,989,773 caught my eye. Granted on March 24, 2015, by […]

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