Articles
Checking In
Status Quo? No.
The coming year is destined to be one of some major and minor changes in business operations. Given your role in logistics, you will face a perfect storm of new. Here are some events and trends that will drive change and the need to think flexibly and laterally, and adapt operations accordingly. Domestic trucking capacity […]
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CX in the Era of Supply Chain Impatience
Whether your customer is the end consumer or B2B buyer, supply chain and customer service performance expectations are converging. Providing an excellent customer experience (CX) requires super-expedited and sometimes free delivery. E-commerce customers increasingly choose to pay for same-day delivery, according to a DHL survey. Here at Inbound Logistics, we call that supply chain impatience […]
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Stop, Look, Listen
We all know the best way to approach an unguarded railroad crossing is to stop, look, and listen. That same advice applies when examing the economy, which will likely roar through 2018 at full speed. While it is tempting to climb aboard and enjoy the ride, that is the exact wrong approach from a supply […]
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Masters of the Future
I have a secret: I can see the future. Anyone who reads business media can tell you that many professionals in my generation fear for the future of the workforce. Doomsayers claim that all millennials are lazy, and Generation Z is needy and co-dependent on Google and their devices. I’m lucky, however. I get an […]
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The Economy Will Grow. Is That Bad News?
For this annual trucking issue, we surveyed both shippers and carriers on important issues impacting the trucking industry. Most importantly, we solicited their views on the state of the economy as we head into 2018. The good news: not one shipper or carrier responding to our survey thinks that the economy will head south in […]
Read MoreIt Happens Automagically
I heard the phrase “it happens automagically” not long ago, and it reminded me of an editorial I wrote in 2000, when I mused that one day we’d have “a global internet without wires, melded with interaction free detection—finding something without looking.” Today, it is real and it happened sooner than I expected. The Internet […]
Read MoreBad News, Good News
Why does logistics giant XPO Logistics invest $500 million annually on IT to drive its business? The explosion in e-commerce, according to Brad Jacobs, CEO of XPO. But it’s not only consumers who have been acculturated to supply chain impatience. Purchasing, buyers, and supply managers in industrial sectors also feel the need for speed—and for […]
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Updating Einstein?
Einstein said the faster an object moves, the slower time seems to pass. Well, not for me. The increased speed at which products now move through the supply chain seems to have the same impact on my calendar. I can’t believe half the year is gone, and in the blink of an eye it will […]
Read MoreReconstructing Supply Chains
I see it every day on my way to work, and if you’re in logistics, you see it too. The demand chain structure that you manage is breaking down and rebuilding itself, just below the surface, and changing into what best serves consumers’ needs. On a major New York artery, I pass a long-vacant big […]
Read MoreLooking Beyond Your Desktop
The latest Ransomware attack lays bare hidden risks in your manufacturing, logistics, and supply chain network. You can protect against the ever-evolving threat of Bitcoin pirates by looking deeper into your operations. The attack is introduced into networks with Spear Fishing emails. Once activated, the malware locks and ecrypts your files, and files across all […]
Read MoreWe’ve Been Together for 35 Years
This month marks my 35th anniversary of serving readers as editor of Inbound Logistics. That milestone gave me reason to look back while developing and editing the content for this annual logistics technology issue. Three decades ago, logistics technology primarily consisted of typewriters, pens and pencils, ledgers, paper maps, and hand-typed bills of lading and […]
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Redefining Globalism?
Not long ago, Deutsche Bank, Thomas Friedman, and many economic experts announced that globalism is dead. Even technology visionary Peter Thiel recently said, "The tide on globalism is going out." Deutsche Bank chief strategist George Saravelos frames globalism’s death notice this way: "The world has been on a ‘globalizing’ trend since the end of World […]
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Flight of Fancy (Revisited)
[This was originally published in June 2003, but with Amazon’s recent drone patent filing, we thought you’d enjoy the look back.] Back in 2023 Paul MacCready’s famous company, Aerovironment Corp., brought to market an Unmanned Aerial Vehicle (UAV) that revolutionized expedited and emergency transport services in America. That was seven years ago. Since then, the […]
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Wild Ride?
When the IL team came up with the original issue theme for the 2017 Logistics Planner—The Upside of Down—we were anticipating yet another long term of challenging economic stagnation. The theme was that our mantra of demand-driven or inbound logistics practices would help enterprise managers and owners squeeze every last ounce of value out of […]
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Hold On Tight!
Just like in logistics, our editorial and design team meets many months in advance to forecast upcoming content and issue themes. So, when we met eight months ago to develop the Logistics Planner issue theme, we thought we had a good understanding of what was in store for 2017. After spirited discussion, we decided on […]
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Times They Are A-changin’
Let’s say you are a manufacturer in the Midwest. You’ve got an excellent product line, a well-tuned supply chain, dedicated workers, and a great brand. Let’s say your company’s name is Harrier, because you have a long history of being a tough global competitor. The problem is, your competitors moved offshore, reaping competitive advantages such […]
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Blockchain Supply Chain?
Anyone doing business in a global environment knows that a lot of friction in trade activities is directly related to finance: regulatory and compliance speed bumps, fraud, letters of credit, manual and fax-based documentation. In trade finance, the sheer number of borders, intermediaries, regulatory authorities—and lack of technology—can sometimes stall your product, no matter what […]
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Starting a Logistics Love Affair
What is it about our profession that attracts smart, dedicated, hardworking young people who love logistics? I spent some time recently reviewing applications for the annual Inbound Logistics/APICs scholarship, granted to an undergraduate pursuing a supply chain career. Applicants submit an essay describing why they want to enter the field, and what they hope to […]
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Politically Direct
Yep, we went there. Supply chain leaders on both sides of the Mexico-U.S. border attending a recent summit hosted by Inbound Logistics and Inbound Logistics LATAM introduced the issue of The Wall and NAFTA while discussing the impact on trade of Brexit and the populist trend that sparked it. Some might consider discussing such a […]
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Working at People Speed
Elon Musk describes the manufacturing operation for the new Tesla as so complex that no humans will participate in building the car. "You really can’t have people in the production line," says Musk. "Otherwise, you’ll automatically drop to people speed." Drop to people speed? Will supply chain impatience—a term I coined to define an inexorable […]
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