Articles
Checking In
Dual Dynamics
If you are using a third-party logistics (3PL) provider for truck brokerage alone, you are leaving money on the table. I wrote that eight years ago, when commenting on the results of our annual 3PL market research. Why did I say that? Because logistics providers have evolved and developed an array of solutions that bring […]
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GDPR: Privacy, Yes. Innovation, No
If you spend too much time clearing privacy protection notices from your email box, thank the General Data Protection Regulation (GDPR). But what exactly is this regulation and how might it impact future supply chain technological innovation? GDPR is a new rule with the goal of protecting European Union residents’ personal data and adding privacy […]
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Demanding Service
It is exactly the wrong time to abandon a demand-driven approach to the supply chain.
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Checking In: The Last Grimy Mile
At the end of March, in between nor’easters in New York City, I went out for a lunchtime stroll. I wanted to check out the 14 new gleaming skyscrapers of the Hudson Yards development—a “self contained, e-commerce friendly city within a city”—where thousands of young urban professionals won’t ever have to leave their apartments to […]
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Sky. Falling or Not?
Trade uncertainty. Tariffs. Protectionism. Retaliation. Supply chain disruption. What is happening? For the past year, we have been hearing shouted warnings that global trade as we know it will end in 2017…no, in 2018….no, in 2019. “The future of the global trade system faces more risk and uncertainty than at any time since it was […]
Read MoreThe Human Experience
I am adding something to the acronym alphabet soup: HX or the Human Experience. In the ever-evolving supply chain process—shaped by automation, co-bots, and the global search for the lowest skilled hourly wage—are the cards irrevocably stacked against the humanity who grind the operational logistics gears that make it all happen? Recent developments in supply […]
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Status Grow? Yes.
I often disagree with IL’s publisher, but I can’t argue with his perspective in this edition. There is a great opportunity for growth in many business sectors, and supply chain excellence is fundamentally important in that economic environment. It wasn’t always that way, however. This publication’s mission since its inception in 1981 has been to […]
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Status Quo? No.
The coming year is destined to be one of some major and minor changes in business operations. Given your role in logistics, you will face a perfect storm of new. Here are some events and trends that will drive change and the need to think flexibly and laterally, and adapt operations accordingly. Domestic trucking capacity […]
Read MoreCX in the Era of Supply Chain Impatience
Whether your customer is the end consumer or B2B buyer, supply chain and customer service performance expectations are converging. Providing an excellent customer experience (CX) requires super-expedited and sometimes free delivery. E-commerce customers increasingly choose to pay for same-day delivery, according to a DHL survey. Here at Inbound Logistics, we call that supply chain impatience […]
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Stop, Look, Listen
We all know the best way to approach an unguarded railroad crossing is to stop, look, and listen. That same advice applies when examing the economy, which will likely roar through 2018 at full speed. While it is tempting to climb aboard and enjoy the ride, that is the exact wrong approach from a supply […]
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Masters of the Future
I have a secret: I can see the future. Anyone who reads business media can tell you that many professionals in my generation fear for the future of the workforce. Doomsayers claim that all millennials are lazy, and Generation Z is needy and co-dependent on Google and their devices. I’m lucky, however. I get an […]
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The Economy Will Grow. Is That Bad News?
For this annual trucking issue, we surveyed both shippers and carriers on important issues impacting the trucking industry. Most importantly, we solicited their views on the state of the economy as we head into 2018. The good news: not one shipper or carrier responding to our survey thinks that the economy will head south in […]
Read MoreIt Happens Automagically
I heard the phrase “it happens automagically” not long ago, and it reminded me of an editorial I wrote in 2000, when I mused that one day we’d have “a global internet without wires, melded with interaction free detection—finding something without looking.” Today, it is real and it happened sooner than I expected. The Internet […]
Read MoreBad News, Good News
Why does logistics giant XPO Logistics invest $500 million annually on IT to drive its business? The explosion in e-commerce, according to Brad Jacobs, CEO of XPO. But it’s not only consumers who have been acculturated to supply chain impatience. Purchasing, buyers, and supply managers in industrial sectors also feel the need for speed—and for […]
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Updating Einstein?
Einstein said the faster an object moves, the slower time seems to pass. Well, not for me. The increased speed at which products now move through the supply chain seems to have the same impact on my calendar. I can’t believe half the year is gone, and in the blink of an eye it will […]
Read MoreReconstructing Supply Chains
I see it every day on my way to work, and if you’re in logistics, you see it too. The demand chain structure that you manage is breaking down and rebuilding itself, just below the surface, and changing into what best serves consumers’ needs. On a major New York artery, I pass a long-vacant big […]
Read MoreLooking Beyond Your Desktop
The latest Ransomware attack lays bare hidden risks in your manufacturing, logistics, and supply chain network. You can protect against the ever-evolving threat of Bitcoin pirates by looking deeper into your operations. The attack is introduced into networks with Spear Fishing emails. Once activated, the malware locks and ecrypts your files, and files across all […]
Read MoreWe’ve Been Together for 35 Years
This month marks my 35th anniversary of serving readers as editor of Inbound Logistics. That milestone gave me reason to look back while developing and editing the content for this annual logistics technology issue. Three decades ago, logistics technology primarily consisted of typewriters, pens and pencils, ledgers, paper maps, and hand-typed bills of lading and […]
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Redefining Globalism?
Not long ago, Deutsche Bank, Thomas Friedman, and many economic experts announced that globalism is dead. Even technology visionary Peter Thiel recently said, "The tide on globalism is going out." Deutsche Bank chief strategist George Saravelos frames globalism’s death notice this way: "The world has been on a ‘globalizing’ trend since the end of World […]
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Flight of Fancy (Revisited)
[This was originally published in June 2003, but with Amazon’s recent drone patent filing, we thought you’d enjoy the look back.] Back in 2023 Paul MacCready’s famous company, Aerovironment Corp., brought to market an Unmanned Aerial Vehicle (UAV) that revolutionized expedited and emergency transport services in America. That was seven years ago. Since then, the […]
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