Articles
Checking In
Talent Gap: Where Are We Going?
I am always pleased when the annual Logistics Planner issue publishes, but this year I’m doubly excited. This issue marks a new milestone as we introduce and celebrate the 30 best and brightest supply chain practitioners under the age of 30—a group of individuals who are familiar with producing extraordinary results in a short period […]
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Service With A Demand-driven Smile
What does it mean for retailers to deliver exceptional customer service? Is it matching expectations? Cost-competitive pricing? Dependability? Options? Most consumers expect "all of the above" and then some from their retailers and e-tailers. Demand expectations are also hyper-sensitized because consumers are faced with infinite choices. SKU proliferation extends beyond the store shelf. However demand […]
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Adapting Your Supply Chain for the Future…Now
Supply chain practitioners are adept at identifying and adapting to changes in the real world, both in the long and short term. Two examples: One company is preparing its supply chain process for an anticipated explosion of products that don’t exist yet, and many logistics and supply chain practitioners are dealing with satisfying consumer demand […]
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Modal Harmony in a Discordant Market
When U.S. gas prices hit all-time highs in summer 2008, surpassing $4 per gallon and $140 per barrel, shippers felt the pinch. For some, it pushed the needle in a new direction. Shippers such as Welch’s used the 2008 gas crisis as a burning platform to test intermodal solutions in certain lanes. It was a […]
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Build Your Driver-Friendly Brand
Companies spend tons of money building brand equity, but sometimes risk having it washed away in a flood of bad reviews on social media sites such as Yelp. The same thing can happen to shippers when they are evaluated by drivers serving their facilities. Drivers have always shared their experiences; some may even have reviewed […]
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The New Retail: Three Legs to Stand On
Did you ever read a magazine or newspaper article and get the feeling that something was missing? It happened to me when I read several business press articles touting e-commerce as the savior of retailers. That "something’s missing" feeling bothered me as I read various vague descriptions of how e-commerce is the driving force behind […]
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3PL Evolution Continues
For better or for worse, I have been the editor of Inbound Logistics for nearly 25 years—before the term third-party logistics, or 3PL, even existed. That means I spent about two decades (gulp!) watching the evolution of the third-party logistics sector, and all the different types of companies providing value-added logistics solutions. It has been […]
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3PL e-Volution Continues
While the editor of Inbound Logistics is content to use her column to take you on an archeological journey through 3PL history, I prefer to take you on a trip forward. We all know Amazon and eBay as e-commerce titans that match millions of customers with the products they demand, when they want them. Both […]
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Reaching for the Stars
The United States is challenged by a lack of skilled and technical workers. Some claim widespread offshoring created a generation of job attrition and lost experience. But offshoring is only a symptom of the real problem. Previously, the U.S. education system failed to see and appreciate the true worth of blue- and gray-collar workers, and […]
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You Say You Need a Bigger Warehouse?
If you think you need a bigger warehouse, you are not alone. Seventy-one percent of warehouse operators responding to an April 2014 Motorola Solutions survey have their sights set on expanding warehouse operations. Thirty-five percent of respondents say they want either more warehouse space or more locations, while 38 percent want to expand the size […]
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