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Great Expectations
Even amid economic uncertainty, shoppers expect global businesses to maintain fast and transparent delivery, improve environmental sustainability, and keep personal data secure, according to new research from project44. Key findings from the report highlight: Fast Deliveries 83% of consumers do not expect companies to give up fast delivery in an economic downturn. 89% do not […]
Read MorePostal Operators Deliver on E-Commerce
Parcels and cross-border e-commerce take precedence over traditional services, such as mail, for postal operators, according to Escher’s Future of Posts 2020 report. Operators also say they need to continuously manage growing postal e-commerce traffic, with a greater emphasis on the last mile and supporting retailers. The survey results also indicate: Postal networks adapted during […]
Read MoreDHL Debuts Retail Store
DHL Express opened a new 1,500-square-foot ServicePoint retail store in Southern Florida. The facility is the first exclusive DHL-branded retail store in the United States. The international shipping service plans to open additional stores in other U.S. locations as international trade rebounds. "For years, Miami has been the up-and-coming gateway city to Latin America as […]
Read MoreFlexibility for the Win
A majority (73%) of retailers say that artificial intelligence and machine learning can add significant value to their demand forecasting processes, and more than half say it will improve other critical supply chain capabilities, finds a global supply chain study from LLamasoft. In contrast, underperforming retailers have not moved away from strategies designed to find […]
Read MoreMaster Class in ROI
Large companies invested $153.4 million on average to transform their supply chain in the past three years, but only 10% of leaders became "masters" in achieving a profitable customer experience, according to a survey from Accenture. Successful companies took the following steps, according to the study: Customer-first approach. They base their supply chain strategy on […]
Read MoreCold Storage Heats Up
Booming e-commerce and online grocery sales during the COVID-19 pandemic increased the demand for cold storage warehousing space in North America, but developers are not building fast enough to meet demand, says a new report from commercial real estate services firm Savills. Keeping up with demand: Developers are not building fast enough to meet demand, […]
Read MoreHome for the Holidays
To reduce the risk of exposure to COVID-19, consumers plan to do their holiday shopping earlier this year, a Voxware survey reports, which may bring significant challenges for distribution centers. Key survey findings include: 51% of consumers expect to start holiday shopping earlier than normal in 2020. 57% plan to have more gifts shipped directly […]
Read MoreNOTED: The Supply Chain in Brief-Aug 2020
Good Works Qatar Airways Cargo is offering free service to charities for transporting medical equipment, humanitarian relief, and essential products through December 2020 to help deliver goods where they are needed most. The airline also donated 2.2 million pounds of freight to select customers to give to charities of their choice. Penske Logistics donated trucking […]
Read MoreIN BRIEF: New Services & Solutions-August 2020
Products Safe Load Testing Technologies’ new Tilt Testing Tool evaluates load stability for over-the-road transportation. Detachable for easy handling, the tool lets shippers validate a load’s stability by tilting it. Shippers who want to remove lithium-ion powered recorders and trackers from their loads due to safety concerns have a new option with the Tive Solo 5G Non Lithium-Ion […]
Read MoreVertical Focus: Home Goods
Furniture Polish During March 2020, online browsing for furniture increased by more than 200% as illustrated by a 242% increase in online browsing for desks, a 260% increase for outdoor furniture, and a 205% increase for home decor, finds a new V12 survey on how consumer shopping behavior is changing in response to the COVID-19 […]
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