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Fred Walker: Logistics at the Speed of Life

In his first job after high school, at a Sears Roebuck catalog warehouse, Fred Walker spent his days on roller skates. “We used to skate into a huge elevator to get to the building’s various floors,” recalls Walker. “We picked items, took them back to our tables, and packed them for shipping.” The eight-story building […]

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Ken Bailey: Logistics Fun-damentals

“Selling fun” is the main priority at Leisure Bay Industries, says Ken Bailey, the company’s vice president of operations. Since 1998, Bailey has been in charge of moving the furniture of fun—above-ground pools, portable spas, billiard tables, tanning beds, gas grills, and patio furniture—from Leisure Bay’s Orlando, Fla., distribution center into retail outlets. Those include […]

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Wayne Thompson: Different Spokes

The path to Wayne Thompson’s logistics success began in the jungle. Fresh out of college, he took a job conducting helicopter surveys for a mining firm. As project manager, Thompson directed the movement of equipment in and out of field locations in Africa, Asia, and South America, handling documentation and arranging security clearances. When the […]

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Bradley Morris: Change Gets Under Your Skin

One thing that never changes for Brad Morris is the need to manage change. When he joined NuSkin Enterprises as warehouse supervisor in 1988, the company had annual revenues of $50 million, and shipped 150 orders a day, nearly all to U.S. customers. Today, NuSkin is a $1.1-billion enterprise with customers in 39 markets worldwide. […]

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Cheri McCaslin: She’s Got Game

Cheri McCaslin first gained a taste for logistics when she taught herself to run a transportation brokerage. A few months into her job at a local delivery service in St. Louis, the company earned its brokerage authority. “The company decided it needed someone to start the brokerage,” McCaslin says, “and they handed the job to […]

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Dave Moynihan: A Toast to Streamlined Sourcing

To achieve a successful supply chain career, Dave Moynihan believes it’s important not to get comfortable too soon. Young people entering the field, he says, should “jump around to different industries, gain experiences, and work in different departments” to acquire the deep and broad understanding they’ll need for leadership. Moynihan gained this insight first-hand. Starting […]

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Peter Kelly: Engineering A Nimble Response

Imagine each of your customers requires an entirely customized product. It take eight weeks to make, but when buyers need to replenish their supplies, they want to place orders today and take delivery tomorrow. Keep too little on hand and you’ll upset your market. But “if I have the wrong ones in stock, I run […]

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Marilyn Necak: Making Freight Pay

For Marilyn Necak, success lies in the details. In her job as disbursement manager for General Electric’s Client Business Services Inc. (CBSI), she monitors the service providers that handle freight payments and accounts payable to make sure they process each invoice correctly and hold vendors to the terms of their contracts. More and more, she […]

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Curtis Brewer: Master of the Schedule

As he works toward his MBA, it’s no wonder Curtis Brewer focuses on international logistics. Since his days as a college intern, Brewer has kept his eye on the supply chain challenges inherent in global trade. In fact, his biggest career challenge so far came during that internship, when a customer’s needs collided with a […]

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John Gilmour: Going With the Flow

Change is inevitable; flow with it,” says John Gilmour, citing one of the mottos that guide his career. Named vice president of distribution and logistics at Musicland Group in January, Gilmour has been managing the flow for the national retailer during a particularly intense period of change. A former unit of Best Buy Co., Musicland […]

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Daniel Pigott: A Chemical Equation That Produces Profits

With the new Hours of Service rules in effect, truck capacity is at the top of everyone’s mind, says Daniel Pigott, director of NAFTA distribution for BASF Corp., BASF Canada, and BASF Mexicana in Orange, Conn. One of Pigott’s major accomplishments during his years in logistics has been developing a command center to help the […]

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Bruce Cutler: Selling Style, Price and Global Expertise

In the mid 1990s at Compaq Computer, Bruce Cutler crossed the gap between international marketing and international logistics. “I didn’t have logistics experience, but I knew the people in the subsidiaries, and I knew how to run a project in multiple countries,” he says. His first logistics assignment sent Cutler and a small team to […]

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Robert Swanson: Developing Colleagues with Passion

Robert Swanson’s first employer helped put him through college while he worked. Today, at Pfizer Global Research and Development Michigan Labs, Swanson is paying that favor forward, not with tuition assistance, but with extensive on-the-job training. A major part of Swanson’s mission is to help the people in his organization live out “the passion to […]

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Kim Brown: Keeping the Home Fires Burning

When work goes well for Kim Brown, people stay warm. Brown’s company, Hearth and Home Technologies, manufactures stoves, fireplaces and related products for home heating. As materials manager at the Lake City, Minn., plant, she’s responsible for getting materials to the production line and transporting finished goods to distributors and direct customers. Like many supply […]

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Rob James: The Pepsi Challenge–Taking Charge of Inbound

Promoted to logistics manager at PepsiAmericas’ St. Louis plant, Rob James had a revelation. The operation was giving money away. Instead of managing its inbound freight, the plant relied on vendors to book loads and pass on the charges—whatever they happened to be. Research showed there was plenty of room for improvement. “I quickly found […]

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Todd Horne: Master of Disaster

Every logistics professional handles the occasional crisis. But for Todd Horne, crisis is the core of the job. As a disaster logistics officer with the United States Agency for International Development (USAID), Horne moves relief supplies such as food, blankets, plastic sheeting and water purification kits to help victims of war and natural disaster. Horne […]

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Mark Davis: Logistics at the Speed of Flight

Like many logistics professionals, Mark Davis spends nearly every day racing the clock. At Tracer Corporation, his department rushes aircraft parts to meet airlines’ just-in-time requirements, or to get grounded planes back in the air. Along with time, though, Davis’ department faces another sort of pressure: they have to maintain precise records on every part […]

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John Henderson: A Man of Parts

Over the past few years, John Henderson has pulled off a double logistics coup. He led an effort that cut $20 million out of Gerber Technology’s service parts inventory, and he did it while boosting next-day customer service delivery from 40 percent into the high 80s. A division of Gerber Scientific International, Gerber Technology sells […]

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Sandy Chavis: To the Line, Just in Time

In 1995, Sandy Chavis took on a new challenge: creating a logistics department at Toyota Industrial Equipment Manufacturing (TIEM). Until then, purchasing staff who procured parts, raw materials, and supplies for the forklift truck manufacturer also handled the transportation of those goods. But as TIEM started buying more parts in the United States instead of […]

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