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Rob James: The Pepsi Challenge–Taking Charge of Inbound
Promoted to logistics manager at PepsiAmericas’ St. Louis plant, Rob James had a revelation. The operation was giving money away. Instead of managing its inbound freight, the plant relied on vendors to book loads and pass on the charges—whatever they happened to be. Research showed there was plenty of room for improvement. “I quickly found […]
Read MoreTodd Horne: Master of Disaster
Every logistics professional handles the occasional crisis. But for Todd Horne, crisis is the core of the job. As a disaster logistics officer with the United States Agency for International Development (USAID), Horne moves relief supplies such as food, blankets, plastic sheeting and water purification kits to help victims of war and natural disaster. Horne […]
Read MoreMark Davis: Logistics at the Speed of Flight
Like many logistics professionals, Mark Davis spends nearly every day racing the clock. At Tracer Corporation, his department rushes aircraft parts to meet airlines’ just-in-time requirements, or to get grounded planes back in the air. Along with time, though, Davis’ department faces another sort of pressure: they have to maintain precise records on every part […]
Read MoreJohn Henderson: A Man of Parts
Over the past few years, John Henderson has pulled off a double logistics coup. He led an effort that cut $20 million out of Gerber Technology’s service parts inventory, and he did it while boosting next-day customer service delivery from 40 percent into the high 80s. A division of Gerber Scientific International, Gerber Technology sells […]
Read MoreSandy Chavis: To the Line, Just in Time
In 1995, Sandy Chavis took on a new challenge: creating a logistics department at Toyota Industrial Equipment Manufacturing (TIEM). Until then, purchasing staff who procured parts, raw materials, and supplies for the forklift truck manufacturer also handled the transportation of those goods. But as TIEM started buying more parts in the United States instead of […]
Read MoreRichard Jackson: Purchasing Power
From cancer cultures to special valves to dual-engine aircraft, Richard Jackson stood ready to find and deliver almost anything. As manager of export purchasing for chemical company ICI Americas (later Zeneca and AstraZeneca) until his retirement in 1993, Jackson tapped U.S. suppliers for materials and equipment his company’s overseas facilities couldn’t find in their own […]
Read MoreGalen Erickson: Back to the Sporting Life
After seven years calling balls and strikes in the minor leagues, Galen Erickson was looking for a major change. The former umpire soon found a new career in logistics, rising from receiving dock supervisor to vice president of distribution at Phoenix-based Broadway Southwest Department Stores. Later, he advanced to executive positions with—among other companies—Leslie Fay […]
Read MoreBill Jones: Distribution and the Deep Blue Sea
Twenty-seven years ago, the day school let out, Bill Jones and his father went to buy a pair of boots. The 14-year-old needed them for a summer job with his mother’s employer, Pacific Seafood of Portland, Ore. From then on, summers and weekends, Jones ripped the backs off Dungeness crabs, built boxes, shoveled ice, and […]
Read MoreMike Bates: Location, Lead Time and a Quick Bulkhead Fix
Location might not be everything, but in Mike Bates’ job it counts for a lot. As inbound freight logistics manager for Thurston Foods, Bates wages an endless campaign to find carriers to serve his warehouse in Wallingford, Conn. With few outbound loads available in the area, truckers delivering to the regional food service distributor often […]
Read MoreAndy Gustafson: Logistics for the Rich and Famous
To keep the rich and famous cruising in style, someone has to overhaul the engines, install the saunas, and replace the teak railings on the world’s largest yachts. Andy Gustafson’s job is to make sure the technicians who repair and refit these luxury vessels have the materials they need—whether that means sandblasting sand, electronic equipment, […]
Read MoreCarol Carrieri: Life-Support Logistics
Carol Carrieri had a warehouse full of medical supplies. The problem was how to get them into Manhattan. Minutes after she and her staff at McKesson Medical-Surgical’s distribution center in Dayton, N.J., learned of the Sept. 11 attack on the World Trade Center, they started calling customers in New York to find out what they […]
Read MoreLewis Dibert: Spinning Red Into Gold
Despite an affable disposition, Lewis Dibert spends his days seeing red. As director of logistics for Red Gold Inc., each day from July through October he moves hundreds of truckloads of tomatoes from fields in five states to be packed into cans at three Indiana production plants. The rest of the year, he brings in […]
Read MoreAlex Reizinger: Stretching His Wings
When Sandy Reizinger first went to work for Ryder Supply Chain Solutions three years ago, he had barely a moment to breathe. Reizinger was part of a team managing transportation for Nortel Networks at its “systems house”—a final assembly and distribution center in Montreal. As logistics coordinator, he built 10 to 12 daily trailer loads, […]
Read MoreBrittain Ladd: Doing It Right The First Time, Every Time
Success to me,” says Brittain Ladd, “is educating others on the importance of quality and doing the job right the first time, every time.” As a Six Sigma black belt, Ladd has dedicated himself to eliminating variance—making sure his organization adheres to the highest standards in every detail. Ladd is transportation planning manager for Michaels […]
Read MoreBrian Godfrey: An Explosive Career
Work is a blast for Brian Godfrey. As a logistics supervisor for Dyno Nobel North America, Godfrey is in charge of moving truck, railcar, and barge loads of ammonium nitrate (AN), a fertilizer used as an explosive in mining and construction. He negotiates transportation contracts, traces rail shipments, and routes his goods from manufacturing plants […]
Read MoreKaren Caswelch: Quality In High Gear
When Karen Caswelch joined Allison Transmission as director of purchasing last year, she had no corporate purchasing experience. But her record in operations and quality management made her supremely qualified to carry out her number-one mission. “The ultimate mandate,” Caswelch says, “is to keep the plants running. And you’ve got to keep them running with […]
Read MoreBob Wegmann: Blood Work
As Americans jammed Red Cross blood centers after the Sept. 11 terrorist attacks, Bob Wegmann and his staff worked the phones. Their mission: to get vendors to rush enough blood bags, swabs, printed forms, and other supplies to accommodate the hordes of donors. “Obviously, no one predicted Sept. 11. But we were able to predict, […]
Read MoreMichael Trotter: Striking a Balance
Loading pallets with electrical supplies bound for factories and construction sites, “you learn quickly that you can’t set light bulbs on the bottom and put wire on the top,” laughs Michael Trotter, director of logistics at Van Meter Industrial in Cedar Rapids, Iowa. But for a distributor with 29,000 SKUs of all sizes and shapes—from […]
Read MoreAndrea Greco: Greco’s Game
The biggest logistics challenge I have right now is being able to go fishing on the weekends and still spend time with my kids,” laughs Andrea Greco, vice president, supply chain for Fila USA. Shuttling between a job near Baltimore and a young family in New York demands careful organization. So does coordinating the supply […]
Read MoreStacy Eakes: A Seasoned Professional
Stacy Eakes took up rock climbing this year for fun, but she finds that the sport has a lot to teach a logistics professional. “It’s all about problem solving,” she explains. “You learn to shift your weight and look at things from a new perspective, opening new possibilities.” Back on the ground, that mix of […]
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