Articles

Reader Profile

Richard Jackson: Purchasing Power

From cancer cultures to special valves to dual-engine aircraft, Richard Jackson stood ready to find and deliver almost anything. As manager of export purchasing for chemical company ICI Americas (later Zeneca and AstraZeneca) until his retirement in 1993, Jackson tapped U.S. suppliers for materials and equipment his company’s overseas facilities couldn’t find in their own […]

Read More

Galen Erickson: Back to the Sporting Life

After seven years calling balls and strikes in the minor leagues, Galen Erickson was looking for a major change. The former umpire soon found a new career in logistics, rising from receiving dock supervisor to vice president of distribution at Phoenix-based Broadway Southwest Department Stores. Later, he advanced to executive positions with—among other companies—Leslie Fay […]

Read More

Bill Jones: Distribution and the Deep Blue Sea

Twenty-seven years ago, the day school let out, Bill Jones and his father went to buy a pair of boots. The 14-year-old needed them for a summer job with his mother’s employer, Pacific Seafood of Portland, Ore. From then on, summers and weekends, Jones ripped the backs off Dungeness crabs, built boxes, shoveled ice, and […]

Read More

Mike Bates: Location, Lead Time and a Quick Bulkhead Fix

Location might not be everything, but in Mike Bates’ job it counts for a lot. As inbound freight logistics manager for Thurston Foods, Bates wages an endless campaign to find carriers to serve his warehouse in Wallingford, Conn. With few outbound loads available in the area, truckers delivering to the regional food service distributor often […]

Read More

Andy Gustafson: Logistics for the Rich and Famous

To keep the rich and famous cruising in style, someone has to overhaul the engines, install the saunas, and replace the teak railings on the world’s largest yachts. Andy Gustafson’s job is to make sure the technicians who repair and refit these luxury vessels have the materials they need—whether that means sandblasting sand, electronic equipment, […]

Read More

Carol Carrieri: Life-Support Logistics

Carol Carrieri had a warehouse full of medical supplies. The problem was how to get them into Manhattan. Minutes after she and her staff at McKesson Medical-Surgical’s distribution center in Dayton, N.J., learned of the Sept. 11 attack on the World Trade Center, they started calling customers in New York to find out what they […]

Read More

Lewis Dibert: Spinning Red Into Gold

Despite an affable disposition, Lewis Dibert spends his days seeing red. As director of logistics for Red Gold Inc., each day from July through October he moves hundreds of truckloads of tomatoes from fields in five states to be packed into cans at three Indiana production plants. The rest of the year, he brings in […]

Read More

Alex Reizinger: Stretching His Wings

When Sandy Reizinger first went to work for Ryder Supply Chain Solutions three years ago, he had barely a moment to breathe. Reizinger was part of a team managing transportation for Nortel Networks at its “systems house”—a final assembly and distribution center in Montreal. As logistics coordinator, he built 10 to 12 daily trailer loads, […]

Read More

Brittain Ladd: Doing It Right The First Time, Every Time

Success to me,” says Brittain Ladd, “is educating others on the importance of quality and doing the job right the first time, every time.” As a Six Sigma black belt, Ladd has dedicated himself to eliminating variance—making sure his organization adheres to the highest standards in every detail. Ladd is transportation planning manager for Michaels […]

Read More

Brian Godfrey: An Explosive Career

Work is a blast for Brian Godfrey. As a logistics supervisor for Dyno Nobel North America, Godfrey is in charge of moving truck, railcar, and barge loads of ammonium nitrate (AN), a fertilizer used as an explosive in mining and construction. He negotiates transportation contracts, traces rail shipments, and routes his goods from manufacturing plants […]

Read More

Karen Caswelch: Quality In High Gear

When Karen Caswelch joined Allison Transmission as director of purchasing last year, she had no corporate purchasing experience. But her record in operations and quality management made her supremely qualified to carry out her number-one mission. “The ultimate mandate,” Caswelch says, “is to keep the plants running. And you’ve got to keep them running with […]

Read More

Bob Wegmann: Blood Work

As Americans jammed Red Cross blood centers after the Sept. 11 terrorist attacks, Bob Wegmann and his staff worked the phones. Their mission: to get vendors to rush enough blood bags, swabs, printed forms, and other supplies to accommodate the hordes of donors. “Obviously, no one predicted Sept. 11. But we were able to predict, […]

Read More

Michael Trotter: Striking a Balance

Loading pallets with electrical supplies bound for factories and construction sites, “you learn quickly that you can’t set light bulbs on the bottom and put wire on the top,” laughs Michael Trotter, director of logistics at Van Meter Industrial in Cedar Rapids, Iowa. But for a distributor with 29,000 SKUs of all sizes and shapes—from […]

Read More

Andrea Greco: Greco’s Game

The biggest logistics challenge I have right now is being able to go fishing on the weekends and still spend time with my kids,” laughs Andrea Greco, vice president, supply chain for Fila USA. Shuttling between a job near Baltimore and a young family in New York demands careful organization. So does coordinating the supply […]

Read More

Stacy Eakes: A Seasoned Professional

Stacy Eakes took up rock climbing this year for fun, but she finds that the sport has a lot to teach a logistics professional. “It’s all about problem solving,” she explains. “You learn to shift your weight and look at things from a new perspective, opening new possibilities.” Back on the ground, that mix of […]

Read More

Wayne Paul: Sticking to the Basics

Wayne Paul caught the logistics bug as a college student working in the receiving department at Sears. And much of what he knows about managing a demand chain he learned from his first post-college employer, Roadway Express. Paul joined the less-than-truckload carrier after earning his B.S. in Transportation from the University of Alabama in 1980. […]

Read More

General John M. McDuffie: Telling War Stories

When John M. “Mike” McDuffie talks about a crisis, he doesn’t mean a late shipment; he means catastrophes such as the 1998 bombings of the U.S. embassies in Kenya and Tanzania. As director of logistics for the U.S. Joint Chiefs of Staff, Lieutenant General McDuffie coordinated the race to move people, equipment, and supplies to […]

Read More

Dennis Hilborn: Know Thyself

“Who are we?” is one of Dennis Hilborn’s favorite questions. In his two and a half years as director of distribution at sports apparel maker Cutter & Buck, asking employees over and over who they are has helped him transform the Seattle-based company’s distribution center (DC). When Hilborn arrived at Cutter & Buck, “distribution was […]

Read More

Michael Beaver: Leave it to Beaver

Michael Beaver recently started learning Spanish, and he wishes he had mastered a few more languages earlier in his career. As a supply chain executive with a global corporation, Beaver knows communication is the key to forging profitable relationships. Speaking to colleagues and partners in their own languages helps to assure them that the company […]

Read More