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Takeaways

Getting Out of the Woods
COVID-19 radically changed the workplace and how supply chains operate. Shippers that scale their technical infrastructure and put the customer first will thrive, says a study by Reuters Events and CalAmp. Other key findings include: Preparedness: Shippers say their logistics solution providers are managing the uncertainty of customer demand, scoring them an average of 72/100. […]
Read MoreIndustry Insight
In its 2020 survey covering companies’ priorities and challenges related to cybersecurity, advanced technologies, succession planning, and trade developments, technology company Sikich finds: 50% of manufacturing and distribution executives say they experienced a cyberattack in the past year, but most haven’t taken important cybersecurity prevention measures. 40% say they perform data breach prevention, such as […]
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Food Fights
With restaurants providing only delivery or takeout during the pandemic, consumers turn to retailers and grocers to fill the gap. The impact on the food industry varies both by state and by sales channel, with fresh meat leading the increase in dollar sales (see chart), reports Hilco Global. Other trends in the report include: Food […]
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Supply Chains Need Long-Term Resilience
Before COVID-19 struck, supply chains were praised for their just-in-time capabilities. Now entirely new levels of supply chain resilience are needed, according to the Council of Supply Chain Management Professionals’ (CSCMP) 2020 State of Logistics Report. In 2019, the U.S. economy achieved 2.3% growth, and the logistics sector grew to $1.65 trillion in expenditures. Productivity […]
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Retail Responds
Retailers faced steep fluctuations in demand during the COVID-19 pandemic, and many have been forced to close or adapt to accommodate social distancing. To improve their supply chain resilience for future disruption, retailers must invest in flexibility, visibility, and automation, according to a study by WMG, the University of Warwick, and Blue Yonder. Key findings […]
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Asia’s Economic Rebound
About 43% of businesses say that the majority of their global supply chains are dependent on China, and most say they won’t be able to visit those suppliers until June 2021 at the earliest (see chart), according to a study from technology platform Flexport. Asia was the first region to endure COVID-19 and reopen its […]
Read MoreGreat Expectations
Even amid economic uncertainty, shoppers expect global businesses to maintain fast and transparent delivery, improve environmental sustainability, and keep personal data secure, according to new research from project44. Key findings from the report highlight: Fast Deliveries 83% of consumers do not expect companies to give up fast delivery in an economic downturn. 89% do not […]
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Postal Operators Deliver on E-Commerce
Parcels and cross-border e-commerce take precedence over traditional services, such as mail, for postal operators, according to Escher’s Future of Posts 2020 report. Operators also say they need to continuously manage growing postal e-commerce traffic, with a greater emphasis on the last mile and supporting retailers. The survey results also indicate: Postal networks adapted during […]
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DHL Debuts Retail Store
DHL Express opened a new 1,500-square-foot ServicePoint retail store in Southern Florida. The facility is the first exclusive DHL-branded retail store in the United States. The international shipping service plans to open additional stores in other U.S. locations as international trade rebounds. "For years, Miami has been the up-and-coming gateway city to Latin America as […]
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Flexibility for the Win
A majority (73%) of retailers say that artificial intelligence and machine learning can add significant value to their demand forecasting processes, and more than half say it will improve other critical supply chain capabilities, finds a global supply chain study from LLamasoft. In contrast, underperforming retailers have not moved away from strategies designed to find […]
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Master Class in ROI
Large companies invested $153.4 million on average to transform their supply chain in the past three years, but only 10% of leaders became "masters" in achieving a profitable customer experience, according to a survey from Accenture. Successful companies took the following steps, according to the study: Customer-first approach. They base their supply chain strategy on […]
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Cold Storage Heats Up
Booming e-commerce and online grocery sales during the COVID-19 pandemic increased the demand for cold storage warehousing space in North America, but developers are not building fast enough to meet demand, says a new report from commercial real estate services firm Savills. Keeping up with demand: Developers are not building fast enough to meet demand, […]
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Home for the Holidays
To reduce the risk of exposure to COVID-19, consumers plan to do their holiday shopping earlier this year, a Voxware survey reports, which may bring significant challenges for distribution centers. Key survey findings include: 51% of consumers expect to start holiday shopping earlier than normal in 2020. 57% plan to have more gifts shipped directly […]
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How Will the Future Unfold?
As the coronavirus continues to disrupt global supply chains, Gartner developed three scenarios to help chief supply chain officers (CSCOs) prepare for recovery and make preemptive decisions to set up their organizations for success. Gartner polled 833 IT and IT/business professionals and found that 84% of organizations are facing varying forms of disruption—from slight disruptions […]
Read MoreTipping the Scales on International Trade
Several key events, including the COVID-19 pandemic, the U.S. presidential election, and the United States-Mexico-Canada Agreement (USMCA) implementation, can directly impact international trade in 2020, according to DHL’s survey of U.S. small and mid-sized businesses. DHL’s key findings include: Pullback on international business outlook: 49% of respondents say COVID-19 has caused them to take a […]
Read MoreUpdated Hours-of-Service Rules Drive Flexibility, Maintain Safety
The U.S. Department of Transportation’s Federal Motor Carrier Safety Administration updated the hours-of-service rules to provide professional drivers with more flexibility without sacrificing safety. The changes include: Bringing the short-haul on-duty period in line with the rest of the industry, while increasing the air-mile radius of short-haul trucking to 150 air miles. Allowing drivers, under […]
Read MoreMore Companies Seek Sustainability Data
An uptick of 24% more companies are asking their suppliers to report environmental data in 2020 through nonprofit CDP Global, with a 34% surge of growth in North America. Suppliers report data on their impacts, risks, opportunities, and strategies related to climate change, deforestation, and/or water security through CDP’s platform. Companies then use the data […]
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Manufacturers Remain Optimistic
Despite continued impacts across industries (see chart), approximately 91% of manufacturers believe that North American manufacturing can recover from the COVID-19 pandemic, according to a survey by Thomas Insights. The report also highlights the following key findings: A significant jump in COVID-19-related impacts occurred—89% of manufacturers surveyed say they felt impacts from COVID-19 in April […]
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Make a New Plan, Stan
More than half of surveyed industry professionals say their supply chain planning process is only “somewhat effective,” regardless of the technology used, finds new research by AIMMS. A combined 28% state that their planning process is “very effective” or “extremely effective,” while 15% say their process is “not so effective,” and 2% say it is […]
Read MoreSorting Out Retail Priorities
Retailers and logistics service providers shift their risk management and digitization priorities in response to pandemic-related challenges, says a report from Blue Yonder and Reuters Events Supply Chain. Highlights from the report reveal: Reconsidering Risk Management Retailers/manufacturers are hesitant to pursue nearshoring and onshoring plans, with only 29% making an investment. 63% of retailers/manufacturers favor […]
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