Articles

Thought Leaders

Luther Brown

Getting a Handle on Loss and Damage Claims

Q: Why are loss and damage claims a challenge for shippers? A: Global shippers face many challenges when it comes to managing loss and damage claims. The top three are a lack of knowledge about claims preparation and filing requirements (including documentation and time frames); a lack of resources to follow through on outstanding claims; […]

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Nicholas Carretta

The Best of Both Worlds: The Benefits of TMS with Integrated Fleet Management Tools

Q: With transportation management systems (TMS) solutions achieving maturity as a technology, what will be the next innovation in transportation automation? A: The continually tightening trucking capacity in North America is prompting shippers to dramatically increase their use of private and dedicated fleets. Adding to this dynamic, the Federal Motor Carrier Safety Administration’s mandate to […]

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Kerry Loudenback

Inbound Logistics: A Grassroots Revolution

Q: Many companies neglect their inbound supply chain operations in favor of their outbound supply chain. Why is that? A: Senior executives are more attuned to customer needs, and, in turn, the outbound, customer-facing supply chain. Its gravity naturally pulls their attention, and, as a result, policies and tactics abound for outbound material flow. This […]

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Tom Kroswek

Understanding the Auto Aftermarket Supply Chain

Q: What are some trends in the automotive aftermarket supply chain? A: One ongoing development is suppliers are increasing their ship-direct activity. They are shipping parts directly to the dealer, or they may ship to a primary distribution center or field DC, bypassing the national distribution center. This approach benefits the shipper during a surge […]

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Bruce Moore

Connect, Secure, and Manage the Supply Chain

Q: How are transport and logistics firms using mobility to improve employee engagement? A: Mobility once meant giving each driver a cell phone. Today, however, connected devices with communication applications allow drivers to get news and road updates, connect with family, and do business anywhere and anytime. By accessing training programs while waiting for a […]

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Daniel Vertachnik

Maximizing the Benefits of Your TMS

Q: What are the best ways to get the full benefit of a transportation management system (TMS)? A: First, work with your solution provider to configure the system to meet your unique requirements and workflow, and to automate managing your transportation network. A system you can implement quickly and that meets your requirements enables you […]

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Rick Erickson

Accessible Capital, Trustworthy Partners Key to Managing Freight Costs

Q: What is the key to managing freight spend in today’s environment? A: In addition to the slow growth economy, the transportation industry has been hit with significant economic and industry challenges, including increasing regulations, driver shortages, fluctuating fuel costs, and a tight credit environment. Carrier costs are going up—costs that will likely get passed […]

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George Kontoravdis, PhD

The Fundamentals of Successful Value Chain Partnerships

Q: How can value chain partners cooperate to create and share efficiencies? A: With an unprecedented global reach, access to new markets, increased regulation, and huge advances in technology, today’s supply chain environment is more complex than ever. Coupled with increasing customer demands for speed, flexibility, cost efficiency, quality, and customization, it is very difficult […]

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Shannon Vaillancourt

Big Data Tools Enable Predictive and Prescriptive Analytics

Q: What is different in transportation technology today compared to five years ago? A: Two words: big data. It has become significantly less expensive in the past five years to store and analyze large amounts of data. Due to these decreased costs, companies can now afford to use data to gain additional insight into their […]

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