Articles
Viewpoint: Logistics & Supply Chain Analysis
How Retailers Become Promise Keepers
Retailers today increasingly leverage online channels to offer services from third parties, including product drop-shipped from other vendors, cross-branded product bundles, and special orders. Amazon essentially built its business on this model and traditional retailers have followed. These strategies present great opportunities for new revenues, efficiencies, and service levels. But serious pitfalls exist, too. When […]
Read MoreNavigating the Virtual Marketplace
Within the logistics online marketplace operates an aggregation of companies acting on behalf of shippers that purchase transportation from a diverse group of logistics services providers. These providers include trading exchanges; logistics solutions providers; trucking, rail, ocean, and air carriers; and companies specializing in ancillary logistics services such as supply chain event management. Over the […]
Read MoreDrilling Down to Core Competencies
With increased competition in a sluggish economy, many companies are getting back to basics by re-focusing on critical operational elements and recommitting themselves to the principles on which their businesses were built. Have you taken a step back to examine your company and determine what truly makes it better than the competition? Not in terms […]
Read MorePaying Attention to the Whole Logistics Package
Lance Armstrong doesn’t know it, but when he won the Tour de France this year, he provided a powerful business parable for our times. His come-from-behind victory demonstrated an important, but often overlooked, competitive concept: No matter how impressive your start, you must have a strong finish to win the race. Nowhere is this more […]
Read MoreBringing Logistics Out of Medieval Mode
At the end of the quarter, as salespeople demand that items move off the dock and into revenue status, logistics specialists find their faxes humming, phones ringing, and desktops overflowing with paper. The struggle to meet the transportation needs of customers and move products across international borders would be easier were it not for the […]
Read MoreMoving Furniture the Right Way
The online furniture community recently has seen its share of well-publicized supply chain failures. From my perspective as a transportation provider to this specialized niche, these online firms did not seriously consider product distribution issues. Granted, other customer-related consequences contributed to the difficulties, but it is impossible to overcome critical distribution problems. Most of these […]
Read MoreInventory Theft: Is Your Company Easy Prey?
The logistics industry has grown dramatically in the past few years and inventory loss has kept pace. Estimates now range in the $80-billion area for cargo and warehouse related theft. One reason that so many warehousing and transportation companies have incurred loss is that they often rely on ineffective security safeguards. This can prove to […]
Read MoreHandling Returns: Just Tell Me Where it Hurts
Our economy has experienced tremendous growth cycles over the past several years. As a result, manufacturers are making more stuff, retailers are buying more stuff, and consumers are spending more money on stuff than ever before! Inevitably, mistakes are made, resulting in product defects, bad merchandising decisions, or over-optimistic sales projections. No matter how good […]
Read MoreGet Customer-Centric or Get E-liminated
Ask three people to define e-commerce, and you’ll end up with three disparate answers. The problem is that companies use e-commerce to define varying degrees of involvement in e-business. Some companies think they conduct e-commerce because they have e-mail. Some believe that the mere presence of a web site constitutes an e-commerce approach. The fact […]
Read MoreThis Land is Your Land: Real Estate Cuts Costs
As competition among 3PL firms continues to increase, finding new ways to reduce your operating costs and maximize supply chain efficiencies becomes increasingly important. A 1999 analysis of the logistics industry found that an estimated eight cents on each dollar spent on logistics can be allocated to the warehouse with the majority, or 59 cents, […]
Read More