Articles

Viewpoint: Logistics & Supply Chain Analysis

Proactive Returns Management Yields Hard ROI

Multi-channel product distribution and stiff competition for more demanding and discerning customers require creative strategies for managing and maintaining customer relationships. As companies search for areas of opportunity to meet these needs, returns management tops the list.Product returns and their impact on a company’s bottom line is an age-old problem. The complexities of reverse product […]

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Handling the Rigors of Global Compliance

Compliance is an intrinsically complex and often misunderstood part of the global supply chain. Unlike other functions such as purchasing and receiving, which generate a lot of attention and activity, successful compliance is gauged when absolutely nothing happens—when freight leaves its origin and arrives at its destination on time and intact. But as soon as […]

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Tapping Into SRM for Supply Strategy and Procurement Execution

Manufacturers today have an opportunity to leverage their supply base for competitive advantage. Unfortunately, most do not have the tools required to tap this value. For the last decade they have focused mainly on growth issues such as supply chain planning and customer relationship management. As the engine of growth has stalled, manufacturers are casting […]

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Raking in the Trash

“It’s only trash.” That’s how supply chain managers often refer to the mountains of packing material, broken pallets, paper, and other trash that clutters distribution facilities. For most companies, disposal is an expense item, with additional costs for compactors, waste bins, carting, landfill use, and myriad other variables. With a little of the same skill […]

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How Retailers Become Promise Keepers

Retailers today increasingly leverage online channels to offer services from third parties, including product drop-shipped from other vendors, cross-branded product bundles, and special orders. Amazon essentially built its business on this model and traditional retailers have followed. These strategies present great opportunities for new revenues, efficiencies, and service levels. But serious pitfalls exist, too. When […]

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Navigating the Virtual Marketplace

Within the logistics online marketplace operates an aggregation of companies acting on behalf of shippers that purchase transportation from a diverse group of logistics services providers. These providers include trading exchanges; logistics solutions providers; trucking, rail, ocean, and air carriers; and companies specializing in ancillary logistics services such as supply chain event management. Over the […]

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Drilling Down to Core Competencies

With increased competition in a sluggish economy, many companies are getting back to basics by re-focusing on critical operational elements and recommitting themselves to the principles on which their businesses were built. Have you taken a step back to examine your company and determine what truly makes it better than the competition? Not in terms […]

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Bringing Logistics Out of Medieval Mode

At the end of the quarter, as salespeople demand that items move off the dock and into revenue status, logistics specialists find their faxes humming, phones ringing, and desktops overflowing with paper. The struggle to meet the transportation needs of customers and move products across international borders would be easier were it not for the […]

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