December 2025

4 CX Winning Moves in Supply Chain

As demands for speed, visibility, and convenience intensify, customer experience has moved from a nice-to-have to a defining market advantage. Here’s how to boost your CX score.

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5 Supply Chain Developments That Defined 2025

As we closed our last edition of 2025, I looked back at reader emails and conversations and saw a clear pattern: This was a year of fundamental transformation. Evolving technology, geopolitical events, and demanding customers created constant pressure on your supply chains and drove five strategic developments. 1. Tariffs redefine the cost and complexity of […]

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