Articles
E-commerce
E-Commerce Commentary: Three Ways Shippers Can Improve Customer Satisfaction
The Amazon Effect continues to weigh heavily (pun intended) upon the supply chain. Consumers expect to receive packages at their homes within a few days—or within a day—of placing an order, and the demand for lightning-quick fulfillment coupled with the myriad of small-order additions has led to a complex operating environment for supply chain leaders. […]
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Supply Chain Be Nimble,
Supply Chain Be Quick
To deliver a seamless and positive customer experience, retailers must adopt an omnichannel mindset and ensure supply networks are nimble enough to quickly respond to consumer demand, regardless of where or how shoppers interact with their brands. Omnichannel retail is synonymous with speed—shorter product lifecycle, quicker turnaround on promotion, and faster delivery expected by customers. […]
Read MoreSupply Chain Commentary: Prepare for Mobile Commerce
E-commerce, m-commerce, and now app-commerce. Mobile commerce is expected to become a $250-billion market by 2020, with an increasing number of sales being done via smartphone apps. According to the 2017 UPS Pulse of the Online Shopper, shoppers make 25 percent of online purchases with apps, a number expected to spike quickly in coming years. […]
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How Reduced Packaging Waste is Key to Sustainability
Aiming for a green supply chain not only reduces costs but also is socially responsible. Shippers are turning to innovative solutions to reduce packaging waste and emissions as key components of their sustainability efforts. More customers than ever choose to purchase from sustainable companies. In fact, 91 percent of global consumers expect companies to do […]
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Recent Industry Disruptions Challenge, Improve Retail Logistics and Supply Chain – WSI
American consumers are now living in an era of supply chain domination, in which we sometimes sacrifice privacy for convenience, or a few extra dollars for speed. Amazon drones drop small packages on our doorstep the same day. Meals arrive on urban doorsteps via tiny robots moments after placing the order. Naturally, the retail industry […]
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Developing Innovative Delivery Services That Delight Customers
To compete in today’s retail landscape, companies must differentiate themselves to meet consumer demands and drive brand loyalty. Many retailers are reassessing every aspect of their supply chains—including their delivery services—and implementing digital processes to ensure superior consumer experiences. Many consumers are willing to pay more for a better shopping experience. In recent years, retailers […]
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E-Commerce: The Great Retail Equalizer
From small, local businesses to national giants, merchants fashion e-commerce strategies to attract and delight consumers in an ever-more competitive market.
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Warehouse Upgrade: Of Boxes and Briefs
MeUndies used to get its knickers in a knot during the holiday rush. But a new WMS has it in better shape.
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5 Ways Automated Dimensioning Helps Optimize First Mile Logistics
E-commerce is not just changing the retail industry, but significantly impacting logistics as well. Reaching $394.86 billion last year, e-commerce has increased 15.6% compared with $341.70 billion in 2015. With such an increase in e-commerce sales, the need for an efficient delivery service has never been so high. Customers are greatly influencing the delivery of […]
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