Articles

E-commerce

5 Ways to Improve Fulfillment Center Efficiency

To capitalize on the e-commerce boom, fulfillment centers—which are different from distribution centers in that they do not distribute inventory but fulfill customer demand in either B2B or B2C businesses—need to scale and react nimbly and agily. Fulfillment centers must also be as efficient as possible to maximize customer satisfaction. Fulfillment centers do not generate […]

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H.O.W. | How to Transform the Supply Chain for Omnichannel Retailing

H.O.W. | How to Transform the Supply Chain for Omnichannel Retailing

As retailers transform their market strategy to embrace new e-commerce and marketplace channels, their supply chain must be ready to pivot as well. Some brick-and-mortar merchants are adding online sales, direct and through partners, while some online retailers are investing in physical stores. Either way, e-commerce will continue to play a larger role in retailers’ […]

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Survey: Customers Place a High Priority on On-Time Holiday Shipping

27 percent of U.S. customers would rather get a root canal than have personal holiday shipments come late, according to a DHL holiday customer survey that reveals on-time shipments are a high priority.   The survey helps to better understands customer trends and challenges this holiday season, and uncovered key business priorities for the holidays, and how they […]

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Dr. David Widdifield

The Last Mile—History Repeating As Supply Managers Face Peak Season – Crane Worldwide Logistics

Nothing new is ever really created, just updated to meet the current environment or situation. When looking beyond the "hype" of all the new, innovative services and suppliers in the logistics space, we find that delivery service capability has already been efficiently and successfully implemented in the past. We only need to look back to […]

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Solved: Creating an Omnichannel Approach for a Sporting Goods Maker – Crane Worldwide Logistics

Solved: Creating an Omnichannel Approach for a Sporting Goods Maker – Crane Worldwide Logistics

The Challenge The client is a leading global designer, manufacturer, and marketer of consumer products in the global outdoor and sporting goods market with distribution through wholesale and e-commerce retail chains. The client faced: Dependence on a primary wholesale business model for the majority of its revenue. Increasing global demand for its products (9.8% CAGR […]

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E-commerce Retailers Target Germany

Germany is the most important European future market for U.S. brands expanding their e-commerce business (see chart), according to Internationalizing Your Brand in 2017, a study of e-commerce retail decision makers commissioned by Arvato and conducted by the Worldwide Business Research Digital agency. Companies that focus consistently on omnichannel and offering convenient, flexible, and reliable […]

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Consumer Behavior: The Missing Link

Consumer Behavior: The Missing Link

In today’s highly competitive, omni-channel market, companies are realizing the path to success hinges on their ability to understand consumer behavior. Retailers and manufacturers can unlock significant competitive advantage by leveraging consumer insights to make category decisions and create localized merchandising assortments. Most companies lack the ability to mine and leverage important customer data, and […]

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