Articles

Retail Logistics

Vertical Focus: Footwear

Vertical Focus: Footwear

China SC Woes Have Footwear Industry Tied In Knots The impact on the supply chain from lockdowns in China was a major themefor footwear retailers in the first half of 2022. Largely reporting lower-than-expected earnings, many major footwear brands pointed a finger at the lockdowns to explain their disappointing performance levels. Strict and extended COVID-19 […]

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How can retailers compete with the logistics dominance of the e-commerce behemoths?

How can retailers compete with the logistics dominance of the e-commerce behemoths?

Don’t view this as a competition with e-commerce behemoths, but as another sales channel in your omnichannel strategy. Treat it as such and develop your strategy to provide differentiation on customer service and trust to be able to drive direct sales, while still leveraging other channels to build brand awareness. —Scott Hebert CEO SYSPRO USA […]

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Troy Prothero

How to Ensure Delight in the Grocery Aisle

Fulfilling customer needs and maintaining their ongoing satisfaction remains a critical priority. Disappointing a customer doesn’t sit well with a retailer or store associate, and that sense of frustration is something retailers should be working to prevent, starting with the following strategic supply chain enhancements. Improve demand forecasting to reduce unwelcome surprises. Typical seasonal products, […]

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Finding a Home for Holiday Returns

Finding a Home for Holiday Returns

Record retail sales, including a growing share of online purchases (see chart), mean that more returns than ever are flooding warehouses. U.S. holiday retail sales were up 8.5% compared to 2020, says data from Mastercard, and 66% of consumers will likely return at least one gift. At 18%, the e-commerce return rate is almost twice […]

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What’s The Word? The Language of Logistics

Upstream vs. Downstream Some organizations divide the supply chain into two parts to simplify management: upstream and downstream. The upstream supply chain includes all activities related to the organization’s suppliers, which source raw material inputs to send to the manufacturer. The downstream supply chain refers to activities post-manufacturing, namely distributing the product to the final […]

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Supply Chain Boot Camp

Supply Chain Boot Camp

Undercover Boots, based in Panama, has been designing and selling its colorful rain boots and shoes since its founding in 2014. Over the past seven years, it has expanded sales to 72 countries, even though only eight individuals are listed on its employee roster.

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