Articles
E-commerce
You Are Everywhere: Mapping the New Retail Supply Chain
Gone are the days of single-channel apparel retailing—and supply chains servicing that model. Today, apparel retailers must optimize their supply chains to deliver products from any point where consumers want to buy them.
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Dealing With Daily-Deal Sites
New sales channels have enhanced supply chain complexity. Consumers who wish to buy a sweatshirt, for example, can make their purchase from the local mall; a big box retailer such as Walmart or Target; a catalog; a direct-response television ad or shopping network; or a Web site. Shoppers might also receive an email from Groupon, […]
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Integration: Making e-Fulfillment a Pet Project
Start-up PetFlow.com had a solid business strategy, but integrating back-end logistics and fulfillment operations proved a challenge—until it implemented a warehouse management system.
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Superstar Service: Supply Chain Strategies Win Satisfied Customers
Stellar retail supply chain planning and management seal the deal on the consumer shopping experience.
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@Home With Demand-Driven Logistics
I recently got into a discussion with a reader about the most important developments in logistics during the past decade. “Mainstreaming of the term ‘logistics’ by UPS ranks right up there,” he said. “Civilians” just don’t understand what you do, the complexity of the challenges you face, or the intelligence, dedication, and hard work you […]
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Flower Power: John Kuehn
NAME: John Kuehn TITLE: Senior vice president of supply chain operations, since 2009 COMPANY: Provide Commerce Inc., San Diego, Calif. PREVIOUS EXPERIENCE: Various operations and supply chain positions, Hewlett Packard; senior director of worldwide logistics, Apple Computer; vice president of planning and logistics, Gateway; senior vice president of planning and logistics, Provide Commerce. EDUCATION: Iowa […]
Read MoreNavigating the Virtual Marketplace
Within the logistics online marketplace operates an aggregation of companies acting on behalf of shippers that purchase transportation from a diverse group of logistics services providers. These providers include trading exchanges; logistics solutions providers; trucking, rail, ocean, and air carriers; and companies specializing in ancillary logistics services such as supply chain event management. Over the […]
Read MoreThe Search for e-Business Enlightenment
A zen approach to logistics? It’s not as far-fetched as you might think. In an industry where the quest for perfection is persistent, if fleeting, an enlightened approach to e-business and supply chain management has some merit. In their book The Seven Steps to Nirvana (McGraw-Hill, 2001) Mohan Sawhney and Jeff Zabin draw on this […]
Read Moree-Commerce Change Is in the Air
In 1995, a major financial services firm said, “our customers will never go on-line to trade.” Five years later, the landscape of that sector has changed significantly with a whole new way of doing business and with a cadre of new companies that are formidable competitors. To some degree, the transportation sector, and specifically air […]
Read MoreDot.com Fever
No doubt about it. Throughout 1999 and early 2000, Dot-coms were hot, hot, hot! The opportunities offered by the Internet were seized by a whole new breed of entrepreneurs—bold and brave, innovative and uninhibited. Often their ideas—and their businesses—went from conception to realization in a matter of months. Their companies were unencumbered by the overhead […]
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