Articles

Case Studies

Daniel Most: Making the Pieces Fit

Daniel Most loves a good brainteaser. Give him a tough sudoku or a flood of orders from the stores he serves, with no obvious way to fit the goods on available trucks, and he’s a happy man. So when Most got a chance to test his logistics smarts in a global arena, he grabbed it. […]

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Joe Steffney: One for the Books

Examine Joe Steffney’s early career and a theme starts to emerge. He paid his way through college loading trailers for UPS. His first post-graduation job saw him supervising warehouse staff for Kmart. Then the story takes him to a series of distribution centers—Macmillan Publishing, Koen Books, Harcourt Brace, Houghton Mifflin, and Ingram Book Group. The […]

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Jennifer Hughey: Cleaning Up

Jennifer Hughey wasn’t looking for a career in logistics. But somehow, it sucked her in. In 2003, Hughey was senior finance manager at Whirlpool Corp. when her former boss, Dan Clifford, recruited her to join him at The Eureka Company. Clifford, president of Eureka, now called Electrolux Home Care Products North America, wanted Hughey to […]

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Charles Graffeo, Sr.: Wake Up and Smell the Coffee

Coffee drinkers in certain regions of the South should raise their cups in salute to Charles Graffeo, Sr. At Community Coffee Company in Baton Rouge, La., Graffeo is responsible for the whole process chain—purchasing, logistics, manufacturing, and distribution—that takes coffee from bean to cup. Graffeo joined Community Coffee in 2006 as general manager of manufacturing. […]

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Airfreight Costs Touch Down

Customer service scores big points at Irving, Texas-based Easton-Bell Sports, which manufactures a wide array of sports equipment, including Ridell football and hockey helmets; Easton baseball bats and gloves; Bell bicycle parts and equipment; and a variety of racing, fitness, and yoga products. Easton-Bell’s brand names have been well-known in the sports world for more […]

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Bill Justus: Home Sweet Home

Throughout your industry, sales are down. But the cost of materials keeps going up, and those higher prices sure don’t help you draw in hordes of new customers. What to do? Get all your partners working together to drive costs out of the supply chain, says Bill Justus, vice president, supply chain services at David […]

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James Bradley: Supply Chain Management is in His DNA

Is there a gene for supply chain management? If so, James Bradley must have it—his father worked in logistics and supply in the Air Force, and Bradley has been focused on the field since college. If scientists do discover such a gene, chances are they’ll be working with technology from Bradley’s employer, Affymetrix, a Santa […]

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Steve Schad: Navigating a Career in Supply Chain Management

As a college student studying business management, Steve Schad thought a lot about links, but not the ones in the supply chain. “I thought I’d be on the PGA tour,” says this avid golfer. “But that didn’t work out.” What did work out was a 30-year career in supply chain management and operations. And for […]

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Shawn Surber: Going Whole Hog

Farmers feed the world, and Shawn Surber moves the feed. As logistics manager for Premier Feeds in Wilmington, Ohio, Surber coordinates ingredient flow into three feed plants and product delivery to distributors and farmers in his region. He manages a 26-truck fleet, occasionally hopping into the driver’s seat himself. When needed, he also lends a […]

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