Articles

Case Studies

Chris Osen: Leading From the Center

Pick up a frozen pizza, moisturizer, or weekly planner, and you may well be holding a product from MeadWestvaco (MWV). Formed in 2002 by the merger of the Mead Company and Westvaco Corp., MWV provides packaging solutions for leading brands in health care, personal care, food and beverage, media and entertainment, and many other industries. […]

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Gabriel Alcazar: He’s Got His Job Down Cold

When you tinker with a job that workers have been doing the same way for years, someone’s bound to get upset. “Change management has always been one of the biggest challenges I have faced,” says Gabriel Alcazar, supply chain manager at Sub-Zero Freezer Company in Phoenix, Ariz. Consider what happened when Alcazar’s team introduced a […]

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Beth Ford : A Woman of Taste

Some supply chain professionals like their work best when things are humming. Not Beth Ford. “I can’t get enough craziness,” says Ford, executive vice president, head of supply chain at International Flavors   Fragrances Inc. (IFF) in New York. What kind of craziness makes Ford’s day? Consider the time during her stint at Mobil Oil […]

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Elizabeth Little: Little Goes a Long Way

For Elizabeth Little, success lies in the details. There’s always a fresh piece of legislation moving through Congress, a revised rule, or a new security or safety requirement that affects the way companies ship goods across the border. “As the importer of record, I need to know what’s currently happening with everything related to shipping,” […]

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Lou Paioletti: Phoenix Rising

It took three months of intense work last fall for Phoenix Contact to shake the bugs from a new, fully automated distribution center in Middletown, Pa. The transition wasn’t easy, says Lou Paioletti, director of logistics at Phoenix Contact USA. But according to the company’s distributors, adjusting to new technologies and processes can take a […]

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Mike Segal: The Paper Chase

Mike Segal always keeps one eye on the weather. When you ship paper, water damage is a constant concern. “You need watertight equipment and good procedures for managing equipment integrity,” says Segal, director of logistics at Sappi Fine Paper North America, a division of Sappi Ltd., a global company headquartered in Johannesburg, South Africa. The […]

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Daniel Most: Making the Pieces Fit

Daniel Most loves a good brainteaser. Give him a tough sudoku or a flood of orders from the stores he serves, with no obvious way to fit the goods on available trucks, and he’s a happy man. So when Most got a chance to test his logistics smarts in a global arena, he grabbed it. […]

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Joe Steffney: One for the Books

Examine Joe Steffney’s early career and a theme starts to emerge. He paid his way through college loading trailers for UPS. His first post-graduation job saw him supervising warehouse staff for Kmart. Then the story takes him to a series of distribution centers—Macmillan Publishing, Koen Books, Harcourt Brace, Houghton Mifflin, and Ingram Book Group. The […]

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Jennifer Hughey: Cleaning Up

Jennifer Hughey wasn’t looking for a career in logistics. But somehow, it sucked her in. In 2003, Hughey was senior finance manager at Whirlpool Corp. when her former boss, Dan Clifford, recruited her to join him at The Eureka Company. Clifford, president of Eureka, now called Electrolux Home Care Products North America, wanted Hughey to […]

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Charles Graffeo, Sr.: Wake Up and Smell the Coffee

Coffee drinkers in certain regions of the South should raise their cups in salute to Charles Graffeo, Sr. At Community Coffee Company in Baton Rouge, La., Graffeo is responsible for the whole process chain—purchasing, logistics, manufacturing, and distribution—that takes coffee from bean to cup. Graffeo joined Community Coffee in 2006 as general manager of manufacturing. […]

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Airfreight Costs Touch Down

Customer service scores big points at Irving, Texas-based Easton-Bell Sports, which manufactures a wide array of sports equipment, including Ridell football and hockey helmets; Easton baseball bats and gloves; Bell bicycle parts and equipment; and a variety of racing, fitness, and yoga products. Easton-Bell’s brand names have been well-known in the sports world for more […]

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Bill Justus: Home Sweet Home

Throughout your industry, sales are down. But the cost of materials keeps going up, and those higher prices sure don’t help you draw in hordes of new customers. What to do? Get all your partners working together to drive costs out of the supply chain, says Bill Justus, vice president, supply chain services at David […]

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