Articles

Case Studies

Todd Horne: Master of Disaster

Every logistics professional handles the occasional crisis. But for Todd Horne, crisis is the core of the job. As a disaster logistics officer with the United States Agency for International Development (USAID), Horne moves relief supplies such as food, blankets, plastic sheeting and water purification kits to help victims of war and natural disaster. Horne […]

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Mark Davis: Logistics at the Speed of Flight

Like many logistics professionals, Mark Davis spends nearly every day racing the clock. At Tracer Corporation, his department rushes aircraft parts to meet airlines’ just-in-time requirements, or to get grounded planes back in the air. Along with time, though, Davis’ department faces another sort of pressure: they have to maintain precise records on every part […]

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John Henderson: A Man of Parts

Over the past few years, John Henderson has pulled off a double logistics coup. He led an effort that cut $20 million out of Gerber Technology’s service parts inventory, and he did it while boosting next-day customer service delivery from 40 percent into the high 80s. A division of Gerber Scientific International, Gerber Technology sells […]

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Sandy Chavis: To the Line, Just in Time

In 1995, Sandy Chavis took on a new challenge: creating a logistics department at Toyota Industrial Equipment Manufacturing (TIEM). Until then, purchasing staff who procured parts, raw materials, and supplies for the forklift truck manufacturer also handled the transportation of those goods. But as TIEM started buying more parts in the United States instead of […]

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Richard Jackson: Purchasing Power

From cancer cultures to special valves to dual-engine aircraft, Richard Jackson stood ready to find and deliver almost anything. As manager of export purchasing for chemical company ICI Americas (later Zeneca and AstraZeneca) until his retirement in 1993, Jackson tapped U.S. suppliers for materials and equipment his company’s overseas facilities couldn’t find in their own […]

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Seeing Is Believing

TBI, a non-profit network of eye and tissue donor banks, relies on supply chain management to expedite time- and temperature-sensitive shipments to doctors and hospitals worldwide.

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Galen Erickson: Back to the Sporting Life

After seven years calling balls and strikes in the minor leagues, Galen Erickson was looking for a major change. The former umpire soon found a new career in logistics, rising from receiving dock supervisor to vice president of distribution at Phoenix-based Broadway Southwest Department Stores. Later, he advanced to executive positions with—among other companies—Leslie Fay […]

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Bill Jones: Distribution and the Deep Blue Sea

Twenty-seven years ago, the day school let out, Bill Jones and his father went to buy a pair of boots. The 14-year-old needed them for a summer job with his mother’s employer, Pacific Seafood of Portland, Ore. From then on, summers and weekends, Jones ripped the backs off Dungeness crabs, built boxes, shoveled ice, and […]

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