Articles
Feature Stories

Measuring Customer Service: The Up-and-Coming KPI
Using key performance indicators (KPIs) tied to customer service metrics helps logistics providers benchmark their value to shippers.
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Food Logistics Taps into Tech Solutions
Smart technology helps cold chain shippers prevent product spoilage and loss.
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Panama Canal: More Questions Than Answers
As the Panama Canal expansion nears completion, shippers could gain a viable all-water alternative for transporting product from Asia to U.S. East Coast and Gulf Coast ports. Is there a boom on the horizon?
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Career Solutions: Closing the Talent Gap
With an eye toward the looming logistics labor shortage, some companies are working studiously to attract millennials.
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Expedited Transport: It’s All in the Timing
Once cost-prohibitive for all but the most time-sensitive rush deliveries, today’s expedited services help shippers balance their need for speed with cost-effective solutions.
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Holiday Stocking: Preparing for the Seasonal Retail Rush
Smart planning throughout the year helps retailers strike the right balance for Black Friday, Cyber Monday, and beyond.
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Rail Intermodal: Where Rail Meets Road
Intermodal solutions gather steam as shippers track the financial and efficiency benefits of combining truck and rail transport.
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Negotiating Ocean Contracts That Will Float Your Boat
Ocean contracts are notoriously complicated. What can shippers do to help ensure the contract they sign is win-win?
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Inbound Logistics’ 2012 Ocean Carrier Guide
The global ocean freight industry is swelling with capacity as New Panamax ships come online. But after enduring one of its worst years in 2009, container volumes continue to dip as the tides of economic recession sweep across Europe and parts of Asia. Steamship lines have been working cooperatively within alliances, and on their own, […]
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Trucking Communications: Goin’ Mobile
Mobile communications technology signals new productivity gains for truckers.
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Regulation & Legislation: Truckers Get the Message
Shippers and carriers express concern over new regulations and highway funding initiatives.
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Perspectives 2012: Exclusive Trucking Industry Research
Inbound Logistics’ annual trucking industry research report provides in-depth analysis of the trends and challenges facing the trucking sector.
Read MoreThe Gulf Coast’s Rising Tide
Spurred by its advantageous location, international trade prowess, and transportation assets, the Gulf Coast emerges as a new distribution and logistics powerhouse.
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You Are Everywhere: Mapping the New Retail Supply Chain
Gone are the days of single-channel apparel retailing—and supply chains servicing that model. Today, apparel retailers must optimize their supply chains to deliver products from any point where consumers want to buy them.
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Restaurant Logistics: Serving up the Perfect Meal
To satisfy consumers’ hunger for quality food at low prices, the restaurant industry adds enhanced supply chain management processes to the menu.
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Navigating Pharma Logistics
Temperature control, security, chain of custody, and regulatory compliance obstacles can stop pharmaceutical manufacturers at every turn. Strategic supply chain management helps provide a way out.
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Failure is Not an Option: Questions and Answers with Brian Hancock
As the world’s largest distributor of products to the world’s largest restaurant company, Martin-Brower is under extreme pressure to deliver to McDonald’s accurately, on time, every time. Inbound Logistics met with Brian Hancock, president, North America, for Martin-Brower, to discuss the unique supply chain supporting the Golden Arches.
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Southeast Ports: What’s on the Horizon?
Looking out to 2015, anticipation is swirling about the Panama Canal’s expansion and impact on U.S. trade. Among southeastern ports and shippers, that wave of anticipation has already made landfall.
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Great Partnerships: 3PLs and Shippers
Many companies have traded old-style transactional relationships with 3PLs for collaborative partnerships that stand the test of time.
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3PL Perspectives 2012: Shippers and 3PLs—Perfect Together
Inbound Logistics’ eighth-annual 3PL market research report demonstrates how 3PLs and shippers are connecting to confront existing challenges and capitalize on new opportunities.
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