Articles

Logistics I.T.

Keith Biondo
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IT: Advantage @Light Speed

A professor at a well-known university recently remarked at a logistics conference, "Information technology is not a source of competitive advantage. It makes good systems better, and bad systems worse. It allows companies to do stupid things at the speed of light." Maybe. But IT can be a change agent that will almost always open […]

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Tamara Dwyer
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The Three Pillars of Effective Returns Management

Returns management presents both challenges and opportunities for inbound logistics. Waste management regulations and non-compliance penalties are increasing. Rising commodity prices and a growing secondary marketplace, however, create an opportunity to recover value from used and scrapped materials. A cost-effective reverse logistics program connects the incoming supply of returns with the product information and demand […]

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Tom Heine
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Second-Generation Logistics Software: Accessible Anywhere

Q: What is the latest logistics software trend? A: Transportation management systems (TMS) have morphed into communication hubs with Web and mobile access. The PC user interface for employees—while still crucial—is becoming much less important than it once was. Q: How can that be? The first generation of software focused on employees adding and viewing […]

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Chris Jones
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World-Class Logistics Operations Require Multi-Party Processes and Technology

Q: How can supply chain technology help businesses improve logistics operations? A: The majority of IT solutions available today constrain logistics operations performance. Most logistics problems are inter-enterprise, but the majority of logistics technology solutions are enterprise-focused. As a result, too much of the coordination still takes place over email and phone, and only involves […]

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Chris Johnson
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Maximizing Global Logistics Management Effectiveness

Q: What are the biggest challenges shippers face with globalization in today’s market? A: Many shippers face the challenge of orchestrating an end-to-end process and managing interplay with third parties, such as customers, suppliers, ocean carriers, freight forwarders, customs brokers, and government agencies. Doing so effectively is difficult, regardless of whether the shipper is importing […]

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Scott Fenwick
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Bringing Clarity to Visibility Solution Investments

Q: How do you define visibility? A: Visibility is understanding the location and current status of key assets—whether on-time shipments or inventory stockouts. Visibility boils down to three elements: orders, shipments against orders, and inventory. Q: Why is supply chain visibility such a challenge for companies? A: Visibility is hard to quantify. Companies may make […]

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Steven Shoemaker
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KPI Data Creates Improvement Opportunities

Q: What are the latest logistics software innovations? A: Improving how key performance indicators (KPIs) specific to freight are developed, measured, and managed seems to be a growing theme with leading software providers. KPIs are used to collect and measure actionable data to help improve accurate shipping decision-making and processes. The key word is actionable. […]

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