Commentary

Random Stow or the Disorganized Warehouse?
Random Stow is a warehouse putaway method driven by an algorithm developed by Coupang, an ecommerce monster and formidable Amazon competitor. For the Korean market, Coupang uses this counterintuitive warehouse management method, which stores items wherever there is open shelf space, rather than grouping similar SKUs together. The warehouse might look disorganized. But it is […]

How Agentic AI Is Redefining Route Optimization in Last-Mile Delivery
Traditional route optimization generates plans based on the data you give it. Agentic AI takes those plans and manages them through execution, making adjustments as new information arrive.

Riding the 2026 Wave
While doom-scrolling through Facebook late one night, I saw a painting by a friend that captured something I hadn’t quite been able to put into words—so much so that I reached out and asked if we could use it for our January cover. It perfectly reflects a good way to look at the year ahead. […]
Case Studies

For Shauna Bowen, Curiosity and Accountability are Non-Negotiable
Shauna Bowen embraces three pillars of leadership—servant leadership, transparency, and a growth mindset—to power Radial’s digital transformation and help clients achieve their goals.

Zach Thomann: The Accidental Supply Chain Nerd
Zach Thomann is chief operating officer with iHerb, one of the largest online retailers specializing in health and wellness.

It Is Personal: People-Focused Leadership That Inspires Excellence
VISION: From day one, Robert Goldstein set out to build a logistics organization with a proactive, relationship-driven model. As the company scales, he continues to reinforce a culture where people feel empowered to do meaningful work.
How-To

10 Tips for Improving Yard Visibility
Transportation and warehouse activities may be well tracked, but once a trailer enters the yard, visibility breaks down. Improving visibility is not a data problem but an operating model problem, requiring a system governing how work is planned, executed, measured, and improved—making visibility actionable rather than merely descriptive.

10 Tips for Deploying AI in Your Supply Chain
Artificial intelligence can transform the supply chain. Because the infrastructure already exists, adoption can be quick—though it can be challenging to know where to start.

10 Tips for Improving Carrier Collaboration
In an era of constant disruption, businesses face unprecedented logistics challenges. To navigate these complexities, companies must strengthen collaboration with carriers.
