Articles
Case Studies

Communicating in Real Time, All the Time
Scott Pruneau relishes the pace of change in logistics and embraces the daily opportunities to meet new challenges with resilience, empathy, and constant communication.
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Getting the Yard in Ship Shape
When Newell Brands Inc. experienced truckload loading issues, costly shipping and driver detention rates, transportation inefficiencies, and a lack of electronic logging device (ELD) data analysis, it turned to a third-party logistics provider.
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Losing Waste, Finding Value
Michael Wasson is chief operations officer of Tosca, which provides reusable packaging solutions for perishable food supply chains. Responsibilities: Lead and direct Tosca’s supply chain and plant operations, including asset management, logistics, supply chain planning, environmental health, and food safety. Experience: Vice president, supply chain and operations, Tosca; several director- and manager-level supply chain planning […]
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In Search of the Next Great Niche
As CEO of the company her father founded, Megan Smith draws on strong empathy skills and employee engagement to keep Symbia Logistics on the path to growth.
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Ethan Frisch: The Spice is Right
Ethan Frisch is co-founder/co-owner of Burlap & Barrel, a single- origin spice company. Responsibilities: Establishing supply chains linking farmers with chefs and home cooks; sourcing unique spices; building relationships with restaurants and manufacturers. Experience: Co-host, Why Food? podcast; NYC Team Lead and Senior Operations Manager, Zomato; Logistics Manager, Doctors Without Borders; Policy Advisor and National […]
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HyperX Game Plan: Win at Demand Planning and Replenishment
Kingston Technology Company Inc.’s expertise comes from making and selling memory products. The supply chain model that shaped its success didn’t hold up, however, when its high-performance product division, HyperX, got into the gaming peripherals business.
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On-Demand, One Package at a Time
From launching Silver Top Taxi service in the 1980s, which morphed into Silver Top Delivery, to running American Expediting today, Victor Finnegan puts his entrepreneurial spirit and business expertise to work to move thousands of packages a day, one delivery at a time.
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Leading a Supply Chain With Dogged Determination
Matt Cantatore is chief operating officer of Ollie, a national service that sells healthful, high-quality pet food direct to consumers. Responsibilities: Oversight of day-to-day operations, including sourcing, supply chain management, fulfillment, logistics, and customer service. Also an executive team member responsible for recruiting, goal-setting, and managing the P&L. Experience: Director of operations, Blue Apron; analyst, […]
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The Leader of the Pack
To meet e-commerce demand for quick deliveries, accessories company Randa finds a solution that enables it to pick, pack, and ship orders in less than two hours.
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Bernice Cannon: Shooting for an Optimized Supply Chain
Bernice Cannon is supply chain manager for Nouryon, a global specialty chemicals company, formerly AkzoNobel Specialty Chemicals. Responsibilities: Oversight of logistics and supply planning; liaison between the business and the production plant. Experience: Supply chain manager, North America, and customer service manager, both with AkzoNobel; account service manager, FMC Corporation; management trainee, Enterprise Rent-A-Car. Education: […]
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Getting Up on the Right Side of the Bedding
Direct-to-consumer bedding e-retailer Buffy Inc. woke up in a logistics world where quick-turn, no-hassle deliveries and returns have become routine.
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Dan Martin: Emotional Quotient
Dan Martin’s leadership philosophy encompasses building a collaborative leadership team, staying close to the customer, and acknowledging that failure can be as important to career development as success.
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Global Game-Changer
Bob Farrell, executive chairman of technology and logistics company GlobalTranz, reveals his leadership tenents.
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Jennifer Daniel: Mastering the Art of Logistics
Jennifer Daniel is head of global logistics for Redbubble, an online marketplace that connects independent graphic design, fine art, and photography artists with customers. Responsibilities Oversees all inbound and outbound shipping from 32 locations around the world. Experience Senior logistics manager, Redbubble; transportation operations and analytics manager, customs compliance manager, Restoration Hardware; foreign freight and […]
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Tracking Resins Avoids a Sticky Situation
Thermoplastic compounds company Aurora Plastics turns to automation for all the right resins.
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A No-Fail Mentality and Sheer Force of Will
Many years ago, a few days into a new job as an analyst at Sears, Roebuck and Co., Jeff Cohen was working at his desk when the chief financial officer, Ed Liddy, walked by. “He stopped, introduced himself, and sat down to chat for a few minutes,” Cohen says. “I don’t remember what we talked […]
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Mark Bakker: Change Agent
Mark Bakker, head of supply chain operations, Americas, HP Inc. Responsibilities: Manage supply chain operations for owned and channel inventory for commercial and retail markets for the Americas; meet financial goals for the printing, graphics, and personal systems product categories. Experience: Vice president, supply chain operations, Asia Pacific and Japan; director of operations, EMEA; director, […]
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Automated EDI Brings Benefits as Far as Eyebobs Can See
A direct, automated EDI connection between its ERP system and retail partners gives eyebobs 20/20 visibility to its omnichannel orders.
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Food Distributor Plays It Cool
Golden State Foods warms up to a cold chain performance monitoring solution that meets customer compliance requirements.
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What Are The Possibilities?
As chief technology officer at Pilot Freight Services, Mark Baker’s mission is to lead the company through a digital transformation. “Like a lot of companies, Pilot has had some excellent technology solutions but still runs legacy back office systems using COBOL, FORTRAN, and RPG,” he says. A business that relies on mainframe-era technology can’t easily […]
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