Articles

Fulfillment

The Building Blocks of Omnichannel Fulfillment

The Building Blocks of Omnichannel Fulfillment

How leading brands snap together their omnichannel mix to meet market needs and expectations while serving business goals. E-commerce growth, accelerated by the pandemic combined with organic changes in customer needs and expectations, has forced both business-to-consumer and business-to-business (B2B) brands to adjust their omnichannel mix. Consumers are driving much of the change, with 82% […]

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Revealing the Hidden Advantages and Lesser-Known Facts About Automation

Revealing the Hidden Advantages and Lesser-Known Facts About Automation

Q: How has the changing e-commerce landscape affected demand for customized automation? A: Many have seen firsthand the effects of widespread e-commerce growth, and companies continue to find increased volume across the board. While the rate of growth is slowing from 2020—sales are forecasted to globally top $6 trillion in 2023. The pandemic, of course, was […]

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Tim Motter

Digital Transformation: The Experience is King

Over the holidays, my wife and I decided to give ourselves the gift of a new couch. Because I work in transportation and logistics, I knew that constraints up and down the supply chain easily could result in a long delivery lead time. So it was a pleasant surprise when the home furnishings company said to expect the couch in about three weeks.

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How can retailers compete with the logistics dominance of the e-commerce behemoths?

How can retailers compete with the logistics dominance of the e-commerce behemoths?

Don’t view this as a competition with e-commerce behemoths, but as another sales channel in your omnichannel strategy. Treat it as such and develop your strategy to provide differentiation on customer service and trust to be able to drive direct sales, while still leveraging other channels to build brand awareness. —Scott Hebert CEO SYSPRO USA […]

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Mark Haslam

Out of Stock? Hoarding is Not a Solution

Investing time and money in making products available is more important today than ever before, thanks to the ripple effects of COVID-19. Capacity constraints and delivery agents have been upended, and product availability is at risk. Rising digital trends and changing consumer behavior and spending habits have also led to an urgency to respond to market conditions quickly.

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Consumers Have the Last (Mile) Laugh

While the use of last-mile delivery has increased in the pandemic era, the process has experienced various growing pains. A new consumer survey shows customers have encountered regular delays and would like to have greater visibility of their deliveries. The survey, conducted for Anyline by Researchscape, examines the extent to which consumers have turned to […]

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