Articles

Fulfillment

Engaging the  Informed Consumer

Engaging the Informed Consumer

Retailers and branded manufacturers can differentiate themselves in a crowded marketplace by showcasing their most unique assets, according to Kibo’s annual 2018 Consumer Trends report. Based on responses from 3,000 U.S. consumers, the report suggests that while price is still the primary factor in purchasing decisions, consumers are increasingly seeking out a differentiated shopping experience—one […]

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15 Key Questions to Ask Before Choosing an Outsourced Fulfillment Partner

In a highly competitive market, outsourcing order fulfillment can provide most companies a competitive advantage. The right provider can cut costs, improve customer service, allow you to focus on core competencies, and help you stay ahead of the competition by managing your entire supply chain. Is outsourcing your fulfillment the best option for your business? […]

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5 Ways to Improve Fulfillment Center Efficiency

To capitalize on the e-commerce boom, fulfillment centers—which are different from distribution centers in that they do not distribute inventory but fulfill customer demand in either B2B or B2C businesses—need to scale and react nimbly and agily. Fulfillment centers must also be as efficient as possible to maximize customer satisfaction. Fulfillment centers do not generate […]

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Alex Khan

Optimizing Inbound Freight Beyond the Shipment Level – Schneider Logistics

In this era of omni-channel fulfillment, supply chain visibility is more important than ever. Yet many shippers are still in the dark when it comes to visibility to a significant portion of their supply chain cost: their inbound freight spend. Many inbound shipments are supplier-controlled with prepaid terms in which suppliers are adding in the […]

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E-commerce Fulfillment Survey Finds Evidence of Retailer Growing Pains

Business is booming for e-commerce retailers according to a new global market study by Peoplevox, an e-commerce Warehouse Management System (WMS) provider. Peoplevox’s “The 2017 E-Commerce Fulfillment Report” found sales of 82% of the e-commerce and multichannel businesses taking part had increased in 2016, with only 6% reporting a decrease in orders. While many voiced […]

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Paul Nugent: Feed the Flow

Paul Nugent: Feed the Flow

Paul Nugent is director of logistics for Kitchen and Bath Americas with Kohler Co. While Kohler is best known for plumbing products, the company also manufactures furniture, cabinetry, tile, engines, and generators. Responsibilities: Create and execute distribution and fulfillment operational strategies for manufacturing plant warehouses, logistics centers, and customers. Also responsible for operations, network design, […]

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Spencer Moore

Walmart’s ShippingPass Has Ended. What Retailers Should Do Next.

The shipping wars between Walmart and Amazon are heating up. On Jan. 31, 2017, Walmart halted its ShippingPass delivery service in exchange for free two-day shipping—signaling their latest move against Amazon. As more retailers offer free shipping, today’s consumers now expect online purchases to be delivered “fast and free.” Evolving customer expectations for delivery are […]

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Paul A. Myerson

Using Network Optimization Technology To Enable Your Lean Supply Chain

From a lean and agile supply chain perspective, an optimally designed supply chain can significantly improve margins, support expansion into new markets, enhance the customer experience, and reduce operating costs. Optimizing your supply chain network helps achieve more value and less waste through keeping lower inventories, maintaining the right stock levels, and choosing the right […]

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Nick McLean

How to Beat Amazon at the Retail and Supply Chain Game in 2017

In a recent omni-channel benchmark study, Retail Systems Research identified the top three omni-channel technology investments for retailers in 2017: Distributed Order Management – 46% planning a change, 14% with net-new budgeted projects Enterprise Content Management – 42% planning a change, 17% with net-new budgeted projects Enterprise Wide Inventory Visibility – 37% planning a change, […]

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Chris Jones

Getting the Goods on Logistics this Holiday Season

E-commerce continues to be the growth engine in retail with a 15-percent increase in 2016, according to U.S. Department of Commerce (Q2 2016 versus Q2 2015). Online shopping drives logistics growth as almost every e-commerce purchase needs to be delivered to the consumer’s home. This has resulted in increased investment and jobs in the retail […]

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Michael Elmgreen

B2B Commerce Technology Improves Fulfillment Times and Supply Management

For manufacturers and distributors, order delivery speed and product availability have never been more important. As their B2B buyers face the pressures of today’s on-demand economy, fulfillment times and availability can mean the difference between keeping a customer or not. To ensure customer satisfaction, many companies look for workflow improvements in their warehouses and distribution […]

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Ryan Kelly

Optimizing Inbound for Improved E-Commerce Fulfillment

E-commerce is changing warehousing. Consumers want to purchase merchandise at any time, from anywhere—whether it is online, mobile, or in a store. As a result, efficient and reliable omni-channel fulfillment has become an imperative for retailers. To better align business models with the new paradigm, retailers and logistics providers are augmenting their distribution networks to […]

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